| Patent application number | Description | Published |
|---|
| 20080301788 | IDENTITY ASSERTION - The present invention relates to using authorization information provided by an asserting agent to control identity-related interactions between a receiving agent and an identity agent, which acts on behalf of the asserting agent. The authorization information may be provided to the identity agent directly or through the receiving agent. When the asserting agent is asserting the identity of an associated entity to the receiving agent, the asserting agent delivers assertion information, which may but need not include the authorization information, to the receiving agent. The assertion information includes claim information that includes actual claims or identifies available claims. Upon receiving the assertion information, the receiving agent may interact with the identity agent. The identity agent will use the authorization information to control claim-related interactions with the receiving agent. | 12-04-2008 |
| 20090293099 | INSIGHT DISTRIBUTION - The present invention relates to using authorization information provided by an asserting agent to control insight-related interactions between a receiving agent and an insight agent. The insight may be information that relates to an entity with whom or a device with which the asserting agent is associated. Such insight is generally referred to as insight of the asserting agent. An insight source maintains the insight of the asserting agent, and the insight agent provides controlled access to the insight by the receiving agent through the insight-related interactions. For others to gain access to at least certain of the asserting agent's insight, the asserting agent must authorize the insight agent to provide the asserting agent's insight to the receiving agent. Upon obtaining the proper authorization, the insight agent will interact with the receiving agent and distribute the asserting agent's insight to the receiving agent. | 11-26-2009 |
| 20100094630 | ASSOCIATING SOURCE INFORMATION WITH PHONETIC INDICES - The present invention relates to creating a phonetic index of phonemes from an audio segment that includes speech content from multiple sources. The phonemes in the phonetic index are directly or indirectly associated with the corresponding source of the speech from which the phonemes were derived. By associating the phonemes with a corresponding source, the phonetic index of speech content from multiple sources may be searched based on phonetic content as well as the corresponding source. | 04-15-2010 |
| 20100138864 | ENHANCED CHANNEL SURFING - When a viewer initiates channel surfing, a surfing guide is presented to the viewer. The surfing guide provides multiple channel regions, where each channel region is associated with a different channel that is available to the viewer. Each channel region will include a channel window in which an image or video content from the corresponding channel is displayed. When the surfing guide is being displayed to the viewer, the channel window in at least one of the channel regions will include video content, which is derived from a low bandwidth video stream for the associated channel. Each channel region may also have a channel information area in which textual information about the corresponding channel is provided to the viewer. | 06-03-2010 |
| 20100162121 | DYNAMIC CUSTOMIZATION OF A VIRTUAL WORLD - A method and apparatus of dynamically customizing a virtual world. A first user and a second user engage in a conversation with respect to a location in the virtual world. A speech processor monitors the conversation and detects that a sound made matches a key sound. The virtual world is altered to include a virtual world customization based on the key sound. The virtual world customization may also be based on user information associated with the user in the conversation that made the sound. | 06-24-2010 |
| 20100169418 | COLLABORATION AGENT - A collaboration agent for facilitating real-time communications on behalf of a user. The collaboration agent includes a conference bridge that anchors calls to the conference bridge. The collaboration agent uses contextual information associated with the user to manage the real-time communications. The collaboration agent can communicate with other collaboration agents associated with other users. | 07-01-2010 |
| 20100299736 | AUTOMATED SESSION ADMISSION - The present invention allows a first communication client, which is initiating a communication session, to include admission information in a session request used to establish the communication session in a regular call or conference scenario. The session request is intended to trigger a communication session between the first communication client and another communication client, which is associated with a telephony endpoint or a conferencing system having a communication client. The receiving communication client will use the admission information provided in the session request to determine whether the session is authorized. If authorized, the receiving communication client will either establish the communication session or allow the communication session to be established, as the situation dictates. | 11-25-2010 |
| 20110058662 | METHOD AND SYSTEM FOR AURALLY POSITIONING VOICE SIGNALS IN A CONTACT CENTER ENVIRONMENT - A contact center media server for aurally positioning participants of a contact center transaction at aural positions designated by a contact center agent. The media server includes a communications interface coupled to a controller and adapted to interface with a plurality of voice paths. Each of the voice paths is associated with one of a plurality of participants in a contact center transaction. A three-dimensional (3D) spatializer engine is coupled to the controller and can receive incoming voice signals received over voice paths and corresponding aural position data. The 3D spatializer engine processes the incoming voice signals and generates outgoing voice signals that include signal characteristics that aurally position the first outgoing voice signals at an aural position with respect to the contact center agent indicated by the aural position data. | 03-10-2011 |
| 20110069643 | METHOD AND SYSTEM FOR CONTROLLING AUDIO IN A COLLABORATION ENVIRONMENT - A method and system for designating an aural position of an audio stream in a collaboration environment. A plurality of icons corresponding to participants are displayed in a user interface. A moderator may move the icons from a first position in the user interface to a second position in the user interface. Upon moving an icon from a first position to a second position, an aural position identifier corresponding to the second position is generated and sent to a conference processor. The conference processor uses the aural position identifier to generate an outgoing audio stream that aurally positions the audio stream generated by the participant corresponding to the icon at the aural position. The outgoing audio stream is provided to the moderator, who uses a multi-channel capable device to perceive the audio stream at the designated aural position. | 03-24-2011 |
| 20110077755 | METHOD AND SYSTEM FOR REPLAYING A PORTION OF A MULTI-PARTY AUDIO INTERACTION - A method for replaying a portion of a multi-party audio interaction to a participant of the audio interaction. A participant of a multi-party audio interaction, such as a conference call or a gaming session, can request a replay of a portion of the audio interaction. A conference processor can provide an outgoing audio stream to the participant that includes a replay audio stream that includes the requested replayed portion of the multi-party audio interaction and a real-time audio stream that includes the ongoing multi-party audio interaction. The replay audio stream can be aurally positioned at an aural position that is different from the real-time audio stream to enhance the participant's ability to distinguish between the two audio streams. | 03-31-2011 |
