Patent application number | Description | Published |
20080301641 | Management of Heterogeneous Software Artifacts Through a Common Representation - A method for managing a configuration of heterogeneous software artifacts through a common central configuration representation includes adding a plurality of software artifacts from an initial software solution to a heterogeneous configuration tool. Using this heterogeneous configuration tool, artifact-level configuration parameters are extracted out of selected software artifacts by the heterogeneous configuration tool. The extracted artifact-level configuration parameters are then presented in a single representation. A subset of the presented extracted artifact-level configuration parameters is mapped to a set of solution-level parameters, which are then exposed in a subsequent software solution. Thereafter, parameters for one or more of the solution-level parameters, which are used by the subsequent software solution, are exposed. These parameters for the subsequent software solution are then mapped back to the artifact-level configuration parameters of the subsequent software solution. | 12-04-2008 |
20090067013 | SYSTEMS AND METHODS TO ASSOCIATE INVOICE DATA WITH A CORRESPONDING ORIGINAL INVOICE COPY IN A STACK OF INVOICES - A system and method for associating documents includes providing a plurality of scanned documents of different types and identifying a document type for each scanned document by comparing a determined pattern for each scanned document to known document patterns. Metadata values are extracted from each scanned document using metadata labels, and each scanned document is identified by using extracted metadata values. A stored electronic record is associated with each scanned document by employing the extracted metadata values such that a relationship between the stored electronic record and the associated scanned document is determined and stored. | 03-12-2009 |
20110252382 | PROCESS PERFORMANCE USING A PEOPLE CLOUD - A method, data processing system, and computer program product are present for managing projects in a network data processing system. A computer system identifies a plurality of tasks for a project. The computer system creates a model for the project using the plurality of tasks. The model identifies people to perform the plurality of tasks. The computer system selects a group of people with knowledge about the plurality of tasks. The computer system sends a number of requests to the group of people to update the model of the project. The number of requests includes the model. The computer system updates the model of the project using a number of responses in response to receiving the number of responses to the number of requests. | 10-13-2011 |
20130066944 | SOCIAL GATHERING OF DISTRIBUTED KNOWLEDGE - Management of a task made up of a list of activities is presented. A task includes an identification of a task creator and of a set of task activities retrieved by a computer system. A user likely to perform a portion of the set of activities is identified, wherein the portion includes one or more activities of the set of activities, and at least a portion of the set of activities is selectively delegated. The delegated portion of the set of activities is sent to the identified user. A set of responses related to the portion of the set of activities is received. Whether the task is complete is determined based on a policy for establishing that the set of responses meets a configured confidence level. Such set is reported to a task creator as responsive to determining completion of the set of responses. | 03-14-2013 |
20130111583 | SYSTEM AND METHOD FOR HYBRID ROLE MINING | 05-02-2013 |
20130218846 | MANAGING ENTERPRISE DATA QUALITY USING COLLECTIVE INTELLIGENCE - An embodiment of the invention is directed to a method associated with a data processing system disposed to receive and process enterprise data. Responsive to receiving a specified data element, the method determines a data type to be used for the specified data element. The method selectively determines a confidence level of the specified data element, and selects a plurality of subject matter experts (SMEs), wherein the data type of the specified data element is used in selecting each SME. A request is dispatched to each of the SMEs to selectively revise and validate the specified data element. The specified data element is then updated in accordance with each revision provided by an SME in response to one of the requests. | 08-22-2013 |
20130275579 | SERVICE COMPLIANCE ENFORCEMENT USING USER ACTIVITY MONITORING AND WORK REQUEST VERIFICATION - A computer implemented method, data processing system, and computer program product control point in time access to a remote client device and auditing system logs of the remote client device by an auditing server device to determine whether monitored user activity on the remote client device associated with a work request was in compliance with one or more regulations. | 10-17-2013 |
20130311220 | EVALUATING DEPLOYMENT READINESS IN DELIVERY CENTERS THROUGH COLLABORATIVE REQUIREMENTS GATHERING - A method and data processing system for determining deployment readiness of a service is disclosed. A computer identifies tasks that must be performed to address requirements associated with categories of complexity for deploying the service in one or more locations. The computer assigns the identified tasks to experts based on skill and availability of the experts. The computer verifies whether the assigned tasks have been completed. The computer then provides an indication that the service is ready to be deployed in one or more locations responsive to the verification that the tasks have been completed. | 11-21-2013 |
20130311221 | EVALUATING DEPLOYMENT READINESS IN DELIVERY CENTERS THROUGH COLLABORATIVE REQUIREMENTS GATHERING - A data processing system for determining deployment readiness of a service is disclosed. A computer identifies tasks that must be performed to address requirements associated with categories of complexity for deploying the service in one or more locations. The computer assigns the identified tasks to experts based on skill and availability of the experts. The computer verifies whether the assigned tasks have been completed. The computer then provides an indication that the service is ready to be deployed in one or more locations responsive to the verification that the tasks have been completed. | 11-21-2013 |
20130311653 | SERVICE COMPLIANCE ENFORCEMENT USING USER ACTIVITY MONITORING AND WORK REQUEST VERIFICATION - A computer implemented method, data processing system, and computer program product control point in time access to a remote client device and auditing system logs of the remote client device by an auditing server device to determine whether monitored user activity on the remote client device associated with a work request was in compliance with one or more regulations. | 11-21-2013 |
20140114784 | SYSTEM AND METHOD FOR CUSTOM-FITTING SERVICES TO CONSUMER REQUIREMENTS - Systems and methods for custom-fitting a service solution to consumer requirements are provided. A method for custom-fitting a service solution to consumer requirements, comprises acquiring a request for the service solution from a consumer via a conversational interface, and issuing a query to a service knowledge base to obtain a set of service knowledge representation items from the service knowledge base and analyzing each service knowledge representation item to determine whether a custom-fit service solution can be developed. | 04-24-2014 |
20140114805 | SYSTEM AND METHOD FOR CUSTOM-FITTING SERVICES TO CONSUMER REQUIREMENTS - Systems and methods for custom-fitting a service solution to consumer requirements are provided. A method for custom-fitting a service solution to consumer requirements, comprises acquiring a request for the service solution from a consumer via a conversational interface, and issuing a query to a service knowledge base to obtain a set of service knowledge representation items from the service knowledge base and analyzing each service knowledge representation item to determine whether a custom-fit service solution can be developed. | 04-24-2014 |
20140164166 | PROVIDING INFORMATION TECHNOLOGY RESILIENCY IN A CLOUD-BASED SERVICES MARKETPLACE - A method for providing a cloud-based service includes receiving information from a customer of the service over a conversational interface, the information identifying a requirement of the customer related to a resiliency of the service, and identifying a service provider who provides the service in a manner that satisfies the requirement. A method for building a knowledge base of cloud-based service providers includes receiving information from a service provider, the information specifying at least one resiliency attribute of the service provider, matching the information to a standardized service descriptor, wherein the service descriptor is indexed within an ontology-based organizational framework that indexes a plurality of service descriptors, and storing the service descriptor for the service provider. | 06-12-2014 |
20140164184 | PROVIDING INFORMATION TECHNOLOGY RESILIENCY IN A CLOUD-BASED SERVICES MARKETPLACE - A system for providing a cloud-based service includes a processor and a computer readable storage medium that stores instructions which, when executed, cause the processor to perform operations including: receiving information from a customer of the cloud-based service over a conversational interface, the information identifying a requirement of the customer related to a resiliency of the service, and identifying at least one service provider who provides the cloud-based service in a manner that satisfies the requirement of the customer. Another embodiment of a system for providing a cloud-based service includes a conversational interface for receiving information from a customer of the cloud-based service, the information identifying a requirement of the customer related to a resiliency of the service and a resiliency analysis engine for identifying at least one service provider who provides the cloud-based service in a manner that satisfies the requirement of the customer. | 06-12-2014 |
20140201251 | USING CROWDSOURCING TO IMPROVE SENTIMENT ANALYTICS - A computer and computer program product for managing analysis of sentiment is disclosed. A computer retrieves data used to perform the analysis of sentiment. The computer analyzes the data and the analysis of sentiment to determine if a gap exists requiring further processing to improve the analysis of sentiment. Responsive to a determination that the gap exists requiring further processing to improve the analysis of sentiment, the computer generates a task to address the gap. The computer then uses crowdsourcing to submit the generated task for processing. | 07-17-2014 |
20140201749 | USING CROWDSOURCING TO IMPROVE SENTIMENT ANALYTICS - A method and computer for managing analysis of sentiment is disclosed. A computer retrieves data used to perform the analysis of sentiment. The computer analyzes the data and the analysis of sentiment to determine if a gap exists requiring further processing to improve the analysis of sentiment. Responsive to a determination that the gap exists requiring further processing to improve the analysis of sentiment, the computer generates a task to address the gap. The computer then uses crowdsourcing to submit the generated task for processing. | 07-17-2014 |
20140337010 | INTERACTIVE ACQUISITION OF REMOTE SERVICES - A natural language specification of at least one high level information technology services requirement is obtained from a user, via a conversational interface; the same is parsed into first pre-defined semi-structured data, using a conversation parser. Based on the first pre-defined semi-structured data, a subset of candidate information technology services is identified, with a dialog engine, from a plurality of candidate information technology services provided by a plurality of vendors, the dialog engine is used to formulate a response including second pre-defined semi-structured data. The response is reverse-parsed into a natural language response, using the conversation parser. The natural language response includes a question for the user to assist in further refining the subset of candidate information technology services; the natural language response is presented to the user via the conversational interface. | 11-13-2014 |