Patent application number | Description | Published |
20100150018 | System and Method for Testing User Connections in an Internet Protocol Television System - A method for providing a cable service dispatch ticket is disclosed. A new user installation request is received at a server in an Internet Protocol television system. An upstream data rate test is performed for each of a plurality of user connections in the Internet Protocol television system in response to the new user installation request. An upstream data rate that is determined for each of the user connections during the upstream data rate test is recorded. A cable service dispatch ticket for each of the plurality of user connections is provided when a number of the upstream data rates are below a threshold upstream data rate. A device that implements the method is also disclosed. | 06-17-2010 |
20110055884 | System and Method for Mapping Potential Internet Protocol Television Interference - A method is disclosed for determining a mitigation strategy to limit a potential source of interference on an Internet Protocol television (IPTV) system. A new user installation request is received at a server in the IPTV system. A first geographical location of a customer premises associated with the new user installation request is received. A second geographical location of an amplitude modulation broadcasting facility is received. The first geographical location and the second geographical location are plotted. A first distance between the first geographical location and the second geographical location is determined. A first signal transmission power rating for the amplitude modulation broadcasting facility is retrieved. A first mitigation strategy to limit a first interference of the amplitude modulation broadcasting facility on an IPTV signal provided to the first geographical location when the first distance is less than the first threshold distance is determined. | 03-03-2011 |
20110103231 | System and Method for Mapping Internet Protocol Television Interference - A method in a server for monitoring an Internet Protocol television (IPTV) service for a customer premises is disclosed. A first geographical location of a customer premises is retrieved, and a second geographical location of an amplitude modulation broadcasting facility within a threshold distance from the customer premises is retrieved. A first signal transmission power rating for the amplitude modulation broadcasting facility during daytime hours is retrieved, as is second signal transmission power rating for the amplitude modulation broadcasting facility during nighttime hours. A time of day that the IPTV service failure occurs is determined based on the first signal transmission power rating for the daytime hours and the second signal transmission power rating for the nighttime hours. | 05-05-2011 |
20110136486 | METHOD AND APPARATUS FOR DETECTING SILENT GAPS IN WIRELESS NETWORK SERVICE - In one embodiment, the present disclosure is a method and apparatus for detecting silent gaps in wireless network service. In one embodiment, a method for detecting gaps in the service of a wireless network includes monitoring a series of control messages exchanged between a first mobile switching center and a second mobile switching center in the wireless network, where the series of control messages relate to a handoff of a wireless device being served by the wireless network and logging any errors detected during the exchange of the control messages. | 06-09-2011 |
20130061277 | SYSTEM AND METHOD FOR MAPPING POTENTIAL INTERNET PROTOCOL TELEVISION INTERFERENCE - A method is disclosed for determining a mitigation strategy to limit a potential source of interference on an Internet Protocol television (IPTV) system. A new user installation request is received at a server in the IPTV system. A first geographical location of a customer premises associated with the new user installation request is received. A second geographical location of an amplitude modulation broadcasting facility is received. A first distance between the first geographical location and the second geographical location is determined. A first signal transmission power rating for the amplitude modulation broadcasting facility is retrieved from a database. A first mitigation strategy causing filters to filter an IPTV signal according to a frequency range associated with the amplitude modulation broadcasting facility to limit a first interference on the IPTV signal provided to the first geographical location when the first distance is less than the first threshold distance is determined. | 03-07-2013 |
20150134419 | CUSTOMER EXPERIENCE MANAGEMENT (CEM) METRICS AND OPERATIONAL CORRELATION TECHNIQUES - A mechanism is provided for corresponding network collected metrics to user equipment collected metrics is provided. Customer experience management (CEM) data is retrieved for an event obtained directly from computing devices of customers in a geographical area. The CEM data was stored at the computing devices. The computing devices wirelessly operate on a wireless communication network. CEM data obtained from the computing devices is averaged to determine a CEM data average value. Network data is retrieved for the event obtained from a node in the geographical area on the wireless communication network, and the network data was stored at the node. Network data obtained from the node is averaged to determine a network data average value for the network data. The network data average value is correlated to CEM data average value to determine a relationship between the network data average value and CEM data average value for the event. | 05-14-2015 |
20150156523 | SYSTEM AND METHOD FOR LAYERED DELIVERY OF MEDIA CONTENT QUALITY - A method in a server for providing various Internet Protocol television signal qualities involves an IPTV signal having a first signal quality that is transmitted over a first network connection to a first device. A request to receive the IPTV signal over a second network connection at a second device with the IPTV signal having a second signal quality is received. A determination is made that the second network connection has sufficient bandwidth to transmit the IPTV signal at the second signal quality, and that the second device is capable of receiving IPTV signal. The transmission of the IPTV signal over the first network connection to the first device is ended. An endpoint for the transmission of the IPTV signal to the first device is determined. The IPTV signal is transmitted over the second network connection to the second device at the second signal quality beginning at the determined endpoint | 06-04-2015 |
20150327184 | SYSTEM AND METHOD FOR MAPPING POTENTIAL INTERNET PROTOCOL TELEVISION INTERFERENCE - A device is disclosed for determining a first geographical location of a customer premise, a second geographical location of a radio frequency transmitter and a third geographical location of network access equipment proximal to the customer premises, wherein the network access equipment provides access to media signals by way of a broadband communications link. The first, second and third geographical locations are mapped, and a distance between the second geographical location and one of the first geographical location or the third geographical location is determined. The distance is compared to a threshold distance based on a signal transmission power of the radio frequency transmitter, and a mitigation strategy is determined to limit interference of the radio frequency transmitter on the media signals provided to the first geographical location when the distance is less than the threshold distance. | 11-12-2015 |