Patent application number | Description | Published |
20120016805 | Generating Machine-Understandable Representations of Content - An electronic document is accessed. A structural definition that defines a structural convention according to which information within the electronic document is arranged also is accessed. Based on the accessed structural definition, at least some of the information is extracted from the electronic document. A machine-understandable representation of the extracted information then is generated. | 01-19-2012 |
20130007242 | COMPOSITION OF SERVICES - A method of generating a set of composite services is provided herein. The method includes receiving standardized service descriptions of a set of component services from service providers. The standardized description of a component service may be translated to an automaton-based description. A specified goal associated with the set of component services may be received. The set of composite services may be generated based on the automaton-based description and the specified goal. Each of the generated composite services may accomplish the specified goal. | 01-03-2013 |
20130054301 | PROCESS REFINEMENT - A customized process template is generated for an organization by customizing an abstract process template of a process for the organization. A discovered process model is generated based on enactment traces of the process. A suggestion for refining the process is generated based at least in part on the discovered process model. | 02-28-2013 |
20130073557 | MATCHING OF CASES BASED ON ATTRIBUTES INCLUDING AN ATTRIBUTE RELATING TO FLOW OF ACTIVITIES - A particular case is matched to further cases, where the matching is based on plural attributes contained in the particular case and in the further cases, wherein one of the plural attributes relates to a flow of activities taken to address the respective case. | 03-21-2013 |
20130238375 | EVALUATING EMAIL INFORMATION AND AGGREGATING EVALUATION RESULTS - A system including one or more processors and memory. The memory stores computer-executable instructions that control the one or more processors to receive a set of emails, process the set of emails to produce information related to the set of emails, evaluate the information related to the set of emails to answer one or more questions and produce evaluation results, and aggregate the evaluation results into a feedback report. | 09-12-2013 |
20130238521 | INTERPRETING REQUESTS AND PROVIDING RESPONSES IN THE CONTEXT OF A PROCESS - A system including one or more processors and memory. The memory stores computer-executable instructions that control the one or more processors to receive requests, interpret the requests in the context of a process, and provide responses based on interpretations of the requests in the context of the process. | 09-12-2013 |
20140164051 | Recommending a Next Step to Take in a Case - A flow model of an activity flow that is based on cases is provided. The flow model is annotated with information from the cases. A matching step in the activity flow that matches a given step of a particular case is identified, and a next step is recommended based on the matching step in the activity flow of the flow model. | 06-12-2014 |
20140214404 | IDENTIFYING TASKS AND COMMITMENTS - An example of identifying tasks and commitments can include receiving a communication message. A task and a parameter can be identified in the communication message. Information related to the task can be extracted from the communication message using natural language processing (NLP) and machine learning (ML). A commitment related to the task can be identified using NLP extracted information. A state of the commitment can be identified using NLP and ML based on the extracted information. | 07-31-2014 |
20140214494 | CONTEXT-AWARE INFORMATION ITEM RECOMMENDATIONS FOR DEALS - Systems, methods, and machine-readable and machine-executable instructions are provided to determine context-aware information item recommendations for deals. An example of a computing system to determine context-aware information item recommendations can extract a set of information concerning pursuit of a deal by an enterprise, where a first portion of the set can be extracted from an electronic communication network and a second portion of the set can be extracted from a profile of elements to be included in a completed deal. The computing system can form a context-aware query by determination of semantic relevance of the set of information and can determine an output based upon correlation of the context-aware query with content of a resource description framework (RDF) triple store, where the output includes the context-aware information item recommendations for the deal. | 07-31-2014 |
20140215472 | TASK MANAGEMENT - An example of task management can include receiving a message between a sending user and a receiving user. The message can be analyzed to determine whether the message includes a requested task. A parameter of the requested task can be extracted from the message based on directives in the message. An update to a status of the task can be sent to the sending user and the receiving user. | 07-31-2014 |
20140289258 | EMAIL TAGS - Suggesting email tags. A non-transitory machine-readable storage device includes executable instructions that when executed, cause one or more processor to provide a suggestion for at least one suggested tag based on content of an email, receive a selection of a selected tag store the email in a computer database, thus creating a stored email, and associate the selected tag with the stored email in the computer database. | 09-25-2014 |
20140297357 | RECOMMENDING PRODUCTION PLANS - In one embodiment, a method of recommending a production plan includes calculating a similarity score between an incoming order and each historical order in a historical order database, providing a list of most similar historical orders and corresponding historical production plans ranked according to highest similarity scores, receiving an election indicating a historical production plan as a selected production plan, and admitting the selected historical production plan to fulfill the incoming order. | 10-02-2014 |