Gutierrez, Jr.
Alberto Gutierrez, Jr., Mountain View, CA US
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20140106718 | Tap-Once Method for care of mobile devices, applications and wireless services - A system communicatively couples a server to a plurality of mobile wireless device clients to receive and track customer care related information which has been captured on any one of the clients. The server uses information sent by a client to initiate a customer care request ticket and responds to the client request with a ticket number and request description compiled using the information from the client. | 04-17-2014 |
Alberto Gutierrez, Jr., Palo Alto, CA US
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20120072267 | Quality of Service Performance Scoring and Rating Display and Navigation System - A computer display device is configured to present a plurality of Quality of Service Ratings and link to selectable displays of the component data supporting said Quality of Service Rating. Each Quality of Service Rating is determined by comparing a total combined Quality of Service Score with at least one threshold for a type of service. A method for determining a total combined Quality of Service Score comprises adjusting by an aggregate numerical value for minor Key Performance Indicators from a gross score established among selected major Key Performance Indicators. In an embodiment a ceiling is determined by the lowest rating among the major Key Performance Indicators. A plurality of dimensions and limits determines subsets of wireless communications apparatus. Changes of Quality of Service between subsets are correlated with changes in the data recorded according to a collection profile at each wireless communication apparatus categorized into a subset. | 03-22-2012 |
20130028114 | Conversion of Inputs to Determine Quality of Service (QoS) Score and QoS Rating along Selectable Dimensions - A multi-dimensional analysis method for operation of a data server to isolate Quality of Service issues to constituents within major or minor Key Performance Indicators. | 01-31-2013 |
20130030877 | Interactive Navigation System to Selectively Decompose Quality of Service (QoS) Scores and QoS Ratings into Constituent Parts - An interactive method for operating a server to trace the origin of data which results in a display of unsatisfactory Quality of Service for a plurality of wireless communication devices. | 01-31-2013 |
20140045436 | Mobile Battery Consumption Analysis System and Method of Operating on Delta Charge Samples - A method for operation of a battery consumption analysis server communicatively coupled to a plurality of mobile devices over radio channels to receive packages of data recorded at each mobile device containing application use, and battery charging and discharging events. By receiving independent sets of information from the mobile device wherein independent sets comprise at least one of wireless phone activities and battery use, combining this information in such a way that the battery consumption or over consumption of specific applications are identified, the apparatus and method configures a display to identify the correspondingly bad applications to a user. | 02-13-2014 |
Alberto Gutierrez, Jr., San Mateo, CA US
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20150011177 | Resource Consumption Estimation with Out of Norm Determination in Mobile Devices - A method estimates resource consumption between applications within and among a population of wireless mobile devices. Aggregating and analyzing samples for each member of the population of devices provides comparable individual results. Subsequently aggregating and analyzing only summary information for each member of the population of devices provides cluster, crowd, and global comparisons. An apparatus determines out of norm behavior of an individual within a crowd, or relative differences between two crowds. | 01-08-2015 |
20150099494 | Closed-loop Self-care Apparatus and Messaging System for Customer Care of Wireless Services - A system communicatively couples a server to a plurality of mobile wireless device clients to receive and track customer care related information which has been captured on any one of the clients. The server uses information sent by a client to initiate a customer care request ticket and responds to the client request with a ticket number and request description compiled using the information from the client. A system receives from a mobile device user a request to tuneup, a devstate extracted from a cache stored in the mobile device, and proposes at least one delta devstate operation to resolve the perception; making an adjustment or guiding the user to make an adjustment to execute the proposed delta operation; and at the end of an evaluation period, offers to revert to the stored prior state; to accept the delta state; or to continue the tuneup process. | 04-09-2015 |
20150106166 | Interactive Selection and Setting Display of Components in Quality of Service (QoS) Scores and QoS Ratings and Method of Operation - An interactive display apparatus and method for operating a server to trace the origin of data which results in a display of unsatisfactory Quality of Service for a plurality of wireless communication devices and to set thresholds and relative importance of measurements. An apparatus and method to view and set thresholds for discounting scores according to satisfaction. | 04-16-2015 |
Enrique Gutierrez, Jr., Littleton, CO US
Patent application number | Description | Published |
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20090296401 | Devices and Methods for Resonant Illumination - Described herein are methods, devices and systems for effective, adjustable wide-field illumination. In particular resonant engines for illuminating a broad area by resonant oscillation, and methods of moving at least one mirror at or near a resonance are described. A resonant engine includes one or more mirrors that may be oscillated to reflect light from a light source(s) to create a target illumination pattern. Devices and systems in which the mirror or mirrors are oscillated at an energy-efficient manner are described. Also described are optics, control features, and techniques that may be utilized to enhance the energy efficiency of the resonant engines and system described. | 12-03-2009 |
Enrique Gutierrez, Jr., Highlands Ranch, CO US
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20100019686 | DEVICES AND METHODS FOR GENERATING BEAM PATTERNS WITH CONTROLLABLE INTENSITY, COLOR, OR INFORMATION CONTENT - Described herein are systems and methods for controlling an illumination area as a function of time, location, or position. The systems and methods may generate illumination patterns having aesthetic effects or conveying information. In one example, a device for selectively controlling a projected illumination beam pattern of visible or non-visible illumination includes a mirror for receiving and reflecting light from an illumination source, where the mirror is operable to move in an oscillating motion, and a controller for generating time varying signals for causing the illumination source to vary a characteristic of the light (e.g., color, intensity, shape, or combinations thereof) from the illumination source and produce a predetermined illumination pattern. The controller (which may include suitable logic such as software, firmware, hardware, or combinations thereof) may operate to modulate a characteristic of the illumination source over time based on the orientation of the mirror and the predetermined illumination pattern. | 01-28-2010 |
Pedro Emilio Gutierrez, Jr., Redmond, WA US
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20160098760 | Usability Of Supplemental Application Functions Through Dynamic Modification Of User-Presented Options - A function intelligence engine receives input regarding application program content, including functions or capabilities of the application program that can be separately purchasable, and can further receive information regarding advertisements that can be displayed to users within the context of the application program. User-specific information is also received, including a user's current status and context within the application program, as well as a user's history, both within the application program, as well as in other application programs. Based on such information, the function intelligence engine determines and compares the probability of a user purchasing, versus the probability of the user consuming advertising, to acquire the separately purchasable function. The function intelligence engine then generates, and presents to the user, options that increase the chances of the user obtaining the separately purchasable function and maximize the benefit received by an application program author for providing the separately purchasable function. | 04-07-2016 |
Rafael Gutierrez, Jr., Wytheville, VA US
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20120216393 | METHOD OF PROVIDING ARC-RESISTANT DRY TYPE TRANSFORMER ENCLOSURE - Arc resistant enclosures for dry-type transformers. More particularly, transformer enclosures having one or more arc-resistant features, including arc channels, arc fault dampers, and arc fault plenums, and methods for providing same. | 08-30-2012 |
20120217053 | ARC-RESISTANT DRY TYPE TRANSFORMER ENCLOSURE HAVING ARC FAULT DAMPER APPARATUS - Arc resistant enclosures for dry-type transformers. More particularly, transformer enclosures having one or more arc-resistant features, including arc channels, arc fault dampers, and arc fault plenums, and methods for providing same. | 08-30-2012 |
20120218067 | ARC-RESISTANT DRY TYPE TRANSFORMER ENCLOSURE HAVING ARC CHANNELS - Arc resistant enclosures for dry-type transformers. More particularly, transformer enclosures having one or more arc-resistant features, including arc channels, arc fault dampers, and arc fault plenums, and methods for providing same. | 08-30-2012 |
20130019464 | METHOD OF PROVIDING ARC-RESISTANT DRY TYPE TRANSFORMER ENCLOSURE - Arc resistant enclosures for dry-type transformers. More particularly, transformer enclosures having one or more arc-resistant features, including arc channels, arc fault dampers, and arc fault plenums, and methods for providing same. | 01-24-2013 |
Rafael Gutierrez, Jr., Farmington, CT US
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20090257160 | UNIVERSAL TRIP UNIT - A universal trip unit for use with a circuit breaker apparatus is provided and includes a communication unit configured to communicate with a personality module of the circuit breaker apparatus and to thereby receive key breaker personality parameters that relate to operational characteristics of the circuit breaker apparatus, and a controller. The controller includes a memory on which a universal register, previously stored key parameters and the received key breaker personality parameters are stored, the controller being configured to control the communication unit to receive the key breaker personality parameters in accordance with information determined from the universal register, and components to execute trip protection when at least one of a current and a voltage Within the circuit breaker apparatus exceeds a respective predetermined threshold as defined by the previously stored key parameters and the received key breaker personality parameters. | 10-15-2009 |
William Gutierrez, Jr., Cedar Park, TX US
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20140108105 | Agent Relationship Portal - Systems and methods which assist a parent entity in directing an agent entity toward a desired course of action are provided. Embodiments may include one or more data processing devices which compile data for the parent entity regarding the agent entity. Such data may include any number of metrics relating to the actions of an agent entity such as types of transactions processed by the agent, information corresponding to the specific details of the transactions, information pertaining to the agent entity itself (such as location information, transaction volume information and the like), data corresponding to the employee facilitating the transactions, etc. The compiled data may be used by the parent entity to create an incentive program in order to incentivize an agent entity to modify behaviors or to reward observed behaviors. | 04-17-2014 |