| Patent application number | Description | Published |
|---|
| 20090097635 | METHOD AND APPARATUS FOR RESERVING A POSITION ON A QUEUE IN A SERVICE CENTER - The Service Call Reservation program reserves a location in a queue so that a caller does not have to stay on the line to keep a position in a queue. When a customer contacts a service center the Service Call Reservation program informs the customer of the expected wait time. If the customer believes that the wait period is too long, the customer will indicate that to the program, and the program will prompt the user to provide a preferred method of notification. | 04-16-2009 |
| 20100056187 | METHOD AND SYSTEM FOR PROVIDING CELLULAR TELEPHONE SUBSCRIPTION FOR E-MAIL THREADS - A method, system and computer-usable medium for providing a subscription to an e-mail message thread via a mobile device. A user may subscribe to an e-mail message thread utilizing a mobile device, based on a unique e-mail thread ID associated with the e-mail thread within the e-mail message itself. Updated data regarding the e-mail message thread can then be provided in response to activity associated with the e-mail message thread. The updated data can be provided in the form of, for example, a text message, a text-to-speech voicemail message, and so forth. Additionally, a telephone number associated with the mobile device can be added to a database stored in an e-mail server that manages the e-mail message and the e-mail message thread in order to subscribe to the e-mail message via a mobile device. SMS data associated with the user can also be added to the database. A user is permitted to subscribe or unsubscribe to the e-mail message/thread, in response to a selection of a particular option in the e-mail message itself. | 03-04-2010 |
| 20100251386 | METHOD FOR CREATING AUDIO-BASED ANNOTATIONS FOR AUDIOBOOKS - A computer implemented method, a data processing system, and a computer program publish an audio annotation of a media signal. A media player plays a media signal. The media player then records an audio annotation to the media signal. Responsive to recording the audio annotation to the media signal, the media player records an identifier to be associated with the media signal. The audio annotation is then published to a social networking host. | 09-30-2010 |
