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Frowein
Richard Frowein, Waukesha, WI US
| Patent application number | Description | Published |
|---|---|---|
| 20090281822 | System and Method to Automate Service Delivery to Medical Equipment - A system and method to manage service delivery to a customer is provided. In one embodiment, a system may include a computing device that, in turn, includes a memory having a plurality of routines stored therein and a processor configured to execute the plurality of routines. The plurality of routines of one embodiment may include a response engine configured to receive an indication of an event with respect to a medical resource and to receive a plurality of region-specific parameter sets including a parameter set associated with a geographic region in which the medical resource is located. Additionally, the response engine may be configured to generate an output including a recommended action based at least in part on the event and the parameter set associated with the geographic region such that the recommended action is customized for the geographic region in which the medical resource is located. | 11-12-2009 |
| 20090281867 | System and Method to Service Medical Equipment - A system and method to facilitate service delivery to a client is provided. In one embodiment, a system may collect service event data corresponding to one or more failure modes from a population of devices and analyze the service event data in accordance with a reliability growth model to detect a trend in occurrences of the one or more failure modes. The system may also predict future client demand for service of the population of devices attributable to the one or more failure modes based at least in part on the detected trend, and generate a report indicating at least one of the detected trend or the predicted future client demand. | 11-12-2009 |
Richard L. Frowein, Waukesha, WI US
| Patent application number | Description | Published |
|---|---|---|
| 20090083586 | FAILURE MANAGEMENT DEVICE AND METHOD - A method and device for monitoring failures are disclosed herein. The monitoring device comprises an environmental event generator and a status-monitor. The environmental event generator generates an environmental trigger based on changes in an environmental factor, and the status-monitor monitors failure-status of plurality of elements in a system. The status-monitor is configured to change its operational profile based on the environmental trigger. The device further comprises a decision mechanism configured to link the changes in an environmental factor and associated failure modes to different service industries. | 03-26-2009 |
Richard Lee Frowein, Waukesha, WI US
| Patent application number | Description | Published |
|---|---|---|
| 20090089112 | Service Resource Evaluation Method and System - A method for determining the value of service knowledge is provided. In one embodiment, the method includes providing a database of service knowledge, including one or more service knowledge objects, corresponding to a system. The method may also include associating the service knowledge with a plurality of taxonomic service categories associated with respective service events. Further, the method may include establishing a value of the one or more service knowledge objects. Such value may be established through a comparison of a first and second expected maintenance costs for the system determined from the service knowledge without and with, respectively, the one or more service knowledge objects. Additionally, the method may include storing or outputting the established value. Various other methods, systems, and devices are also disclosed. | 04-02-2009 |