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Fariborz Ebrahimi
Fariborz Ebrahimi, Basking Ridge, NJ US
| Patent application number | Description | Published |
|---|---|---|
| 20100205189 | DATA MASKING AND UNMASKING OF SENSITIVE DATA - A server is configured to receive an input file or table that includes a number of data elements, where the data elements include some sensitive data elements of different types; identify each of the different types of sensitive data elements; identify a subset of the sensitive data elements that corresponds to each of the different types of sensitive data elements; simultaneously perform data masking operations on the sensitive data elements to create masked sensitive data elements, where a separate one of the data masking operations is performed on each of the subsets of the sensitive data elements; generate an output file or table that includes the data elements from the input file or table, where the sensitive data elements, of the input file or table, are replaced with the masked sensitive data elements; and output or store the output file or table. | 08-12-2010 |
| 20100205475 | META-DATA DRIVEN, SERVICE-ORIENTED ARCHITECTURE (SOA)-ENABLED, APPLICATION INDEPENDENT INTERFACE GATEWAY - An interface gateway may receive a request including a first interface identifier. The interface gateway is associated with a group of interfaces, where each interface is associated with metadata that defines the interface. The metadata may include an interface identifier, information identifying services to be executed for the interface and an order in which the identified services are to be executed, and information identifying servers on which the identified services are implemented. The interface gateway may also identify, for the received request, one interface, of the group of interfaces, for processing the request based on the first interface identifier. The interface gateway may further process the received request using the one interface. When processing the received request, the interface gateway may execute the identified services on the identified servers according to the order, where the executing causes data, associated with the received request, to be converted from a source format to a target format. | 08-12-2010 |
Fariborz Ebrahimi, Rockville, MD US
| Patent application number | Description | Published |
|---|---|---|
| 20100082773 | SCREEN SCRAPING INTERFACE - An interface can serve as a client-mainframe interface, enabling clients to develop applications without a need to understand mainframe processes and screen flows. Extended Tool Command Language (Tcl) can define services that can include a series of interactions with a mainframe system and service definitions can be added or updated on the interface during operation of the interface without disrupting processing. The service definitions can enable the interface to receive XML requests from a client, parse the XML requests, execute the service scripts to interact with the mainframe systems, generate the result in a XML format and send the XML file back to the client. Fundamental Mainframe Interactions (FMI) commands can interact with the mainframe systems and enable the specification of the XML structure of the request and response. The interface can provide efficient connection pooling management and connection life cycle control to improve the performance of the mainframe system interactions. | 04-01-2010 |
Fariborz Ebrahimi, Arlington, VA US
| Patent application number | Description | Published |
|---|---|---|
| 20090003576 | SYSTEM AND METHOD FOR PROVIDING CALL AND CHAT CONFERENCING - An approach is disclosed for providing an integrated call and chat conferencing system. A first participant joins in a conference, wherein the first participant communicates over a voice session. The voice session is converted into a text stream and stored. A second participant joins in the conference, wherein the second participant communicates over a chat session. The stored converted text stream is presented to second participant. | 01-01-2009 |
| 20090003579 | APPARATUS AND METHOD FOR PROVIDING CALL DEFLECTION - An approach is disclosed for providing call deflection. A voice call or chat is initiated by a user to an agent to satisfy an inquiry is received. The voice call/chat is placed in a call/chat queue. The voice call/chat is deflected by invoking a data application that is accessed by the user over a data session to address the inquiry, wherein the voice call/chat is terminated if the inquiry is satisfied by through the data application. | 01-01-2009 |
| 20090006172 | SYSTEM AND METHOD FOR PROVIDING WORKFLOW MONITORING - An approach is disclosed for providing a workflow monitoring system. Monitoring is performed for a non-occurrence of a successful movement by an object through a workflow that includes a plurality of activities. A task corresponding to the object is generated to specify non-movement through the workflow. | 01-01-2009 |
| 20090006549 | SYSTEM AND METHOD FOR PROVIDING A COMMUNITY PORTAL FOR CHAT-BASED SUPPORT SERVICES - An approach is disclosed for providing a community portal for chat-based support services. Chat sessions corresponding to customer support service are established among multiple users and one or more agents. A community of the users is created during the chat sessions. | 01-01-2009 |
| 20090006550 | SYSTEM AND METHOD FOR PROVIDING AGENT MANAGED SUPPORT VIA INSTANT MESSAGING - An approach is disclosed for providing a managed chat session. An agent establishes a chat session with a user for customer support. Information from the user is received via the chat session, wherein the information is used to determine customized content to be presented to the user over the chat session for duration of the chat session. | 01-01-2009 |