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Ebrahimi
Armin G. Ebrahimi, San Jose, CA US
| Patent application number | Description | Published |
|---|---|---|
| 20120047022 | Providing Individualized Advertisement Based on Collaboratively Collected User Information - A collaborative advertising computer system and method for providing targeted advertisements to user client devices. The collaborative advertising computer system receives user activity reports, including browsing and purchasing data, from merchant computing systems. These user activity reports are used to infer the purchasing intentions of the users operating the user client devices. Based on these purchasing intentions, targeted advertisements are generated, and the advertisements are placed on content web pages displayed on the user client devices. | 02-23-2012 |
Babak Ebrahimi, Kitchener CA
| Patent application number | Description | Published |
|---|---|---|
| 20110266410 | SUSPENSION SYSTEMS AND METHODS WITH INDEPENDENT STIFFNESS AND HEIGHT TUNING - A suspension system between two bodies, the suspension system including: a first pressure chamber provided between the bodies; and at least one other pressure chamber provided between the bodies such that the at least one other pressure chamber opposes the action of the first pressure chamber; and a control system to control the pressure and volume in the first pressure chamber and the at least one other pressure chamber to adjust the stiffness value of the suspension system independently of adjusting a distance between the bodies. | 11-03-2011 |
Cyrosh Ebrahimi, Bonnigheim DE
| Patent application number | Description | Published |
|---|---|---|
| 20110017198 | CARRIER SYSTEM FOR A TRACKABLE SOLAR ENERGY PLANT AND A KIT - The invention relates to a carrier system for a trackable solar energy plant, in particular a ground supported solar energy system, comprising a support system and a solar module retainer, which is configured to receive a plurality of solar energy modules in a flat arrangement for the automatic tracking around a swivelling axis between settings, installed pivoting on the support system, where the solar energy module retainer is received at support points of the support system resting at the base on a respective three-point arrangement of bearings by means of allocated support elements. | 01-27-2011 |
Fairborz Ebrahimi, Basking Ridge, NJ US
| Patent application number | Description | Published |
|---|---|---|
| 20110154315 | FIELD LEVEL CONCURRENCY AND TRANSACTION CONTROL FOR OUT-OF-PROCESS OBJECT CACHING - A method includes executing a multi-threaded, object-oriented application (OOA) on a device; receiving, by multiple threads of the OOA, an object from an out-of-process cache memory; mutating one or more fields of the object, wherein the one or more fields correspond to one or more attributes of the object; and applying an update of the one or more fields that have been mutated to the out-of-process cache memory, wherein the applying the update updates the one or more fields mutated at a field level and not at an object level. | 06-23-2011 |
Fari Ebrahimi, Basking Ridge, NJ US
| Patent application number | Description | Published |
|---|---|---|
| 20100296641 | SYSTEM AND METHOD FOR PROVIDING CHAT-BASED CRISIS MANAGEMENT SERVICES - An approach is provided for chat-based crisis management services. A crisis situation is recognized based on one or more events. Individuals needed for crisis management are identified and a bridge communication channel for a plurality of the identified individuals is facilitated. Data is shared among the identified individuals that participate in a chat session on the bridged communication channel. Dated exchanged among the participants is stored during the chat session. Access to the stored chat data is provided to the participants. | 11-25-2010 |
| 20100316213 | SYSTEM AND METHOD FOR PROVIDING INSTANT COMMUNICATION BASED CUSTOMER SUPPORT SERVICES USING VOICE RECOGNITION - An approach is provided for managed instant communication (or chat)-based customer support services. Data communication is received, at a customer service platform, from a customer requesting assistance. An instant communication session is established between the customer and an agent at the customer service platform. Speech-to-text conversion operation is activated for the agent, wherein the agent corresponds during the instant communication session by speech. Agent speech correspondence is converted during the instant communication session to text data. Agent correspondence is transmitted to the customer as text data. | 12-16-2010 |
| 20100324961 | METHOD AND SYSTEM OF PROVIDING SERVICE ASSISTANCE USING A HIERARCHICAL ORDER OF COMMUNICATION CHANNELS - An approach provides service assistance using a hierarchical order of communication channels. Service requests are received from a user. A plurality of different modes of communication functionality can be made available for interactivity with the user. A hierarchical order of the modes can be established in relation to the respective degree of communication interactivity. The mode of least degree of communication interactivity in the hierarchical order can be selected for initial communication with the user in response to the request for service. After communicating with the user in accordance with the selected mode, communication with the user can be changed to a communication mode higher in the hierarchical order if the service request has not been resolved. | 12-23-2010 |
| 20100325216 | SYSTEM AND METHOD FOR PROVIDING MANAGED INSTANT COMMUNICATION (OR CHAT)-BASED HELPDESK SERVICES - An approach is provided for managed instant communication (or chat)-based helpdesk services. An inquiry for a support service is received, at a helpdesk management platform, from a customer requesting assistance, the inquiry including one or more parameters defining the support service. A response is generated to the inquiry based on the one or more parameters, the response indicating a plurality of helpdesks associated with at least one service provider. An instant communication session is established between the customer and one of the helpdesks. The instant communication session is placed into a queue for an agent associated with the one helpdesk. | 12-23-2010 |
| 20110066938 | METHOD AND SYSTEM FOR MUTIDIMENSIONAL VIRTUAL ONLINE SUPPORT CENTER - A virtual service center is provided to a customer visiting the service provider website. The customer can take an avatar and proceed to collect a token number and wait for chat session service in a virtual lounge to partake in various interactive options. The number of the current serving number is displayed so that the customer knows the position in the queue. The waiting lounge can include a virtual kiosk to provide the customer with self service while waiting. | 03-17-2011 |
| 20110141919 | METHOD AND SYSTEM FOR VIRTUAL AGENT SESSION MONITORING AND BARGE-IN - An approach is provided for virtual agent session monitoring and barge-in. A platform monitors content of a communication session between a virtual agent and a user and determines whether the content satisfies a pre-defined rule. Further, the platform selectively initiates a barge-in of the communication session by a live agent based on the determination. | 06-16-2011 |
Hamid Ebrahimi, Scharnebeck DE
| Patent application number | Description | Published |
|---|---|---|
| 20080219785 | Device for the Manufacture of Drilled Holes, Cut-Outs, Plane Surfaces, or Similar - A device for the manufacture of drilled holes, cut-outs, plane surfaces or the like, includes an attachment structure, which is designed for the attachment of the device to at least one component to be machined, a feed device, which is designed to track a drill of a drilling machine, and a control device for controlling the feed device and a drilling machine. In one example, the feed device includes a support for the drilling machine, which is arranged substantially in the center of a crossbeam. | 09-11-2008 |
Hashem Mohammad Ebrahimi, Salt Lake City, UT US
| Patent application number | Description | Published |
|---|---|---|
| 20110231555 | BROKERING STATE INFORMATION AND IDENTITY AMONG USER AGENTS, ORIGIN SERVERS, AND PROXIES - Methods, signals, devices, and systems are provided for using proxy servers to transparently forward messages between clients and origin servers if, and only if, doing so does not violate network policies. In some systems, a transparent proxy uses a combination of standard-format HTTP commands, embedding auxiliary information in URLs and other tools and techniques to redirect an initial client request to one or more policy modules, such as a login server or an identity broker or an access control server. The policy module authenticates the request, and uses HTTP redirection to have the client transmit authorization data to the proxy. The proxy extracts the authorization data, directs the client to use a corresponding cookie, and subsequently provides the implicitly requested proxy services to the client in response to the client's subsequently providing the authorization data in a cookie. This is accomplished without requiring installation of any invention-specific software or hardware on either the client or the origin server, and also works with proxy servers that are known to the client. Unless the client request violates network policy, a person using the client will generally perceive no reduction of services, and will instead benefit from the proxy's caching and/or other performance enhancements. | 09-22-2011 |
Kambis Ebrahimi, Kirchheim Am Neckar DE
| Patent application number | Description | Published |
|---|---|---|
| 20110017198 | CARRIER SYSTEM FOR A TRACKABLE SOLAR ENERGY PLANT AND A KIT - The invention relates to a carrier system for a trackable solar energy plant, in particular a ground supported solar energy system, comprising a support system and a solar module retainer, which is configured to receive a plurality of solar energy modules in a flat arrangement for the automatic tracking around a swivelling axis between settings, installed pivoting on the support system, where the solar energy module retainer is received at support points of the support system resting at the base on a respective three-point arrangement of bearings by means of allocated support elements. | 01-27-2011 |