| Patent application number | Description | Published |
|---|
| 20080205292 | Detection of Asymmetric Network Routes - Route asymmetry is detected in a network by running a route tracing program to trace routes between a first element of the network and a second element of the network. The route tracing program need be run at only a single network element, such as the first network element. Forward and reverse routes between the first and second network elements are identified as asymmetric if performance data from the route tracing program indicates a significant deviation from an expected monotonic characteristic as a function of time-to-live values of respective packets transmitted by the route tracing program. | 08-28-2008 |
| 20080301271 | METHOD OF IP ADDRESS DE-ALIASING - A method of internet protocol (IP) address de-aliasing that involves obtaining IP addresses from devices in a network, pinging pairs of the IP addresses by sending packets to pairs of the IP addresses, obtaining ping response orders for the packets, and determining whether the pairs of IP addresses are aliases of the same network device based on the obtained ping response orders. | 12-04-2008 |
| 20090003238 | Node Merging Process for Network Topology Representation - Node merging methods and apparatus are disclosed for generating simplified representations of network topology. A first topology representative of a given network is determined, and at least one pair of nodes of the first topology is merged into a single node based on measures associated with respective edges connecting the nodes of the node pair to at least one neighbor node common to that pair. The merging step is repeated for one or more additional pairs of nodes to produce a reduced network topology meeting one or more desired criteria, and a visualization or other representation of the reduced network topology is generated. | 01-01-2009 |
| 20090028062 | SYSTEMS AND METHODS FOR PARTITIONING END-TO-END PERFORMANCE EFFECTS USING NETWORK TOMOGRAPHY - Systems and methods are presented for partitioning end-to-end performance effects using network tomography. In one embodiment, a method for partitioning end-to-end performance effects within a network is presented. The method includes determining a network topology between at least two test points, obtaining an unrelated approximation of edge effects between the test points, measuring end-to-end performance data between the test points corresponding to a target application, regularizing an estimate of edge effects for the target application using the unrelated approximation of edge effects, and computing the estimate of edge effects for the target application to partition the end-to-end effects. | 01-29-2009 |
| 20090116397 | Network Condition Capture and Reproduction - A network condition capture and reproduction technique captures measurement data characterizing network conditions at a given time between first and second endpoint devices of a network, and utilizes the captured measurement data in a network impairment device to reproduce the network conditions at a later time and possibly in a different place. | 05-07-2009 |
| 20090219825 | Endpoint Device Configured to Permit User Reporting of Quality Problems in a Communication Network - An IP telephone or other endpoint device in a network is configured to support a reporting mode of operation that may be entered, for example, responsive to user entry of a report command via a user interface of the endpoint device. In one aspect, the endpoint device stores call information in one or more buffers. Responsive to an instruction to enter a reporting mode, the endpoint device sends contents of the buffer(s) to a report server over the network. The endpoint device may reinitialize the buffer(s) responsive to an instruction to leave the reporting mode. | 09-03-2009 |
| 20090245493 | System and Method for Displaying Call Flows and Call Statistics - The system and method identify a plurality of call flow events in a call analysis system. Call statistics are associated with the call flow events. The call flow events are organized into event groups each containing a plurality of call flow events. Once an event group is selected, call statistics for the events of the event group are displayed. In addition, the system and method allow for selection of individual call flow events in order to display calls associated with the events. | 10-01-2009 |
| 20110228915 | Interactive Flowgraph for Analyzing Caller Utterances - A method is disclosed for associating a caller utterance with corresponding elements of a flowgraph that depicts a voice-response system. Thus, an analyst who selects an element in a flowgraph receives immediate access to those utterances—and only those utterances—that are associated with the selected element. The analyst can easily listen to the utterances and review statistics associated with them. The utterances are stored, retrieved, and presented in a systematic and organized way. In some embodiments in accordance with the present invention, an utterance is associated with the link between two events in the voice-response system. In some alternative embodiments, an utterance is associated with other data, including, but not limited to: the event that precedes it; the event that follows it; the telephone number of the caller. | 09-22-2011 |
