Patent application number | Description | Published |
20080205605 | SYSTEM AND METHOD FOR FORWARDING MESSAGES - A system and method for forwarding voice messages is presented. One embodiment of the system comprises a voice message recorder configured to record a voice message, and a call controller configured to attach the recorded voice message to an electronic message and forward the electronic message to a predetermined forwarding address. One embodiment of the method can be broadly summarized as receiving a voice message from a caller in response to a pre-recorded voice prompt, recording the received voice message, and preparing and delivering an electronic message with the voice message attached to the electronic message. | 08-28-2008 |
20080244026 | Real-Time Notification of Presence Changes - Embodiments of the present invention provide a system and method for providing presence and availability status information of a first user to a second user. The system includes a presence availability server for storing presence and availability status information of the first user. The presence availability server is configured to detect a change in the presence and availability status of the first user. The presence availability server also informs a notification server of a change in the presence and availability status of the first user. The notification server sends a notification message to a communication device of the second user. The notification message contains current presence and availability status information of the first user. Other systems and methods are also provided. | 10-02-2008 |
20080292069 | IP HANDSET-BASED VOICE MAIL NOTIFICATION - A system and method that notifies the receipt of a voicemail message at an IP telephone using one or more of instant messaging and short message service. A preferred embodiment of the invention provides an IP telephone that prepares a notification regarding the receipt of a voicemail message. In one embodiment, the IP telephone queries the availability of an instant messaging client via an instant messaging presence server, and forwards the notification to the instant messaging presence server if the instant messaging client is available. In another embodiment, the IP telephone sends the notification to a short message service client via a short message service gateway. In still another embodiment, the IP telephone sends the notification to both instant messaging client and short message service clients. | 11-27-2008 |
20080298566 | Integrated Chat Client With Receiving Party Choice - Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided. | 12-04-2008 |
20100086117 | System And Method For Gathering Information Related To A Geographical Location Of A Caller In A Public Switched Telephone Network - In a telecommunication system having at least two communicants (i.e., a caller and a callee), a system and method are presented for collecting information associated with the geographical location of either of the communicants. In one embodiment, the approach entails receiving a geographical location corresponding to a public switched telephone network (PSTN) telephone number, and collecting geographical location information associated with the received geographical location. | 04-08-2010 |
20100303221 | Integrated Chat Client with Receiving Party Choice - Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided. | 12-02-2010 |
20120072590 | Real-Time Notification of Presence Availability - Embodiments of the present invention provide a system and method for providing presence status information of a first user to a second user. The system includes a presence server for storing presence status information of the first user. The presence server is configured to detect a change in the presence status of the first user. The presence server also informs a notification server of a change in the presence status of the first user. The notification server sends a notification message to a communication device of the second user. The notification message contains current presence status information of the first user. Other systems and methods are also provided. | 03-22-2012 |
20120213343 | WEB INTEGRATED INTERACTIVE VOICE RESPONSE - Interactions with a user are coordinated upon receiving, at a networked interactive system, audible communication from a user and interacting with the user in the audible communication in accordance with an audible format menu. Whether to provide the user with a visual format menu that at least partially matches the audible format menu is determined during the audible communication. The user is provided with the visual format menu concurrent with the audible communication upon determining, based on the interaction with the user in the audible communication, to provide the user with the visual format menu. Interactions with the user are in accordance with the visual format menu. | 08-23-2012 |
20130244699 | System And Method For Gathering Information Related To A Geographical Location Of A Callee In A Public Switched Telephone Network - In a telecommunication system having at least two communicants (i.e., a caller and a callee), a system and method are presented for collecting information associated with the geographical location of either of the communicants. In one embodiment, the approach entails receiving a geographical location corresponding to a public switched telephone network (PSTN) telephone number, and collecting geographical location information associated with the received geographical location. | 09-19-2013 |
20140059429 | WEB INTEGRATED INTERACTIVE VOICE RESPONSE - A communication service is provided by audibly interacting with a user in a communication in accordance with an audible menu used for audible interaction. A networked web-integrated interaction system determines, during the communication and based on an audible interaction with the user, to provide the user with a visual menu used for visual interaction. The visual menu at least partially matches the audible menu used for audible interaction. The user is provided with the visual menu during the communication upon determining, based on the audible interaction with the user in the communication, to provide the user with the visual menu. An interaction with the user during the communication after the visual menu is provided is a visual interaction in accordance with the visual menu used for visual interaction. | 02-27-2014 |