Patent application number | Description | Published |
20080304471 | METHODS AND APPARATUS TO PERFORM CALL SCREENING IN A VOICE OVER INTERNET PROTOCOL (VOIP) NETWORK - Methods and apparatus to perform call screening in a voice over Internet protocol (VoIP) network are disclosed. An example method comprises sending a call initiation request to a VoIP endpoint, receiving a call screening indication from a user of the VoIP endpoint in response to the call initiation request and prior to a no answer determination made by an initiating call server, and playing a message for the user while a calling party is leaving the message. | 12-11-2008 |
20090097619 | SYSTEM AND METHOD FOR CONVEYING END-TO-END CALL STATUS - A system that incorporates teachings of the present disclosure may include, for example, a Unified Messaging System having a controller element to submit to a Calling Card Server (CCS) over a primary call leg a Session Initiation Protocol (SIP) SUBSCRIBE message requesting outdial event notification for a call placed on a secondary call leg responsive to a reply of a voicemail message, and receive over the primary call leg a SIP NOTIFY message from the CCS indicating outdial events associated with placing the call over the secondary call leg. Additional embodiments are disclosed. | 04-16-2009 |
20120023173 | SYSTEM AND METHOD FOR PRIORITIZING MESSAGE TRANSCRIPTIONS - Disclosed herein are systems, methods, and non-transitory computer-readable storage media for managing transcription resources. A system practicing the method retrieves a class of service for a subscriber recipient of a message deposited at a first server for transcription by a second server, determines a probability of near-term access of the message by the subscriber, assigns a weight to the message based on the class of service and the probability of the near-term access, and transcribes, at the second server, the message based on the weight. Classes of service can include a real-time class of service and/or one or more non-real-time class of service. The probability of near-term access can be based on subscriber presence, subscriber receipt of a new message notification, historical statistics of subscriber message access times, message urgency, and other message metadata. A channel manager can manage a finite number of channels between the first and second servers. | 01-26-2012 |
20120033794 | SYSTEM AND METHOD FOR SELECTIVE VOICEMAIL TRANSCRIPTION - Disclosed herein are systems, methods, and non-transitory computer-readable storage media for selectively transcribing messages. Five general approaches are disclosed herein. The first approach is directed to checking for a transcription capable client, which transcribes messages when a client device is capable of receiving transcriptions. The second and third approaches are platform-controlled and user-controlled predefined selective transcription. One aspect of this approach is driven by transcription rules. The fourth approach is user-controlled on-demand selective transcription before the message is stored or deposited for transcription. An example of this is a user transferring an incoming caller to voicemail and indicating that the voicemail be transcribed. The fifth approach is user-controlled on-demand selective transcription after the message is stored. In one embodiment of this approach, a user must specifically request that a stored message be transcribed. | 02-09-2012 |
20120275451 | METHODS AND APPARATUS TO PERFORM CALL SCREENING IN A VOICE OVER INTERNET PROTOCOL (VOIP) NETWORK - Methods and apparatus to perform call screening in a voice over Internet protocol (VoIP) network are disclosed. Disclosed example methods include receiving a call screening termination message at a feature server of an Internet protocol multimedia subsystem, initiating a communication session between a first user device operable with the Internet protocol multimedia subsystem and a second user device operable with the Internet protocol multimedia subsystem in response to the call screening termination message, the first and second user devices being involved in a call screening session, and releasing a signaling resource of a messaging server, the signaling resource having been used in the call screening session. | 11-01-2012 |
20140254587 | System and Method for Conveying End-to-End Call Status - A system that incorporates teachings of the present disclosure may include, for example, receiving a session initiation protocol (SIP) subscribe message over a primary call leg requesting outdial event notification on a secondary call leg. Receiving of the call is responsive to a unified messaging system placing a call outside of its local access and transport area. A call is placed on the secondary call leg responsive to receiving outdial information on the primary call leg. Alternative outdial information directed to the calling party is received responsive to the call on the secondary leg being unanswered. Another call is placed on the secondary leg responsive to receiving the alternative outdial information without requiring receipt of another SIP subscribe message over the primary call leg. A calling card server performs SIP messaging associated with one of the SIP notify message or the SIP subscribe message. Other embodiments are disclosed. | 09-11-2014 |
20150055765 | System and Method for Selective Voicemail Transcription - Disclosed herein are systems, methods, and non-transitory computer-readable storage media for selectively transcribing messages. Five general approaches are disclosed herein. The first approach is directed to checking for a transcription capable client, which transcribes messages when a client device is capable of receiving transcriptions. The second and third approaches are platform-controlled and user-controlled predefined selective transcription. One aspect of this approach is driven by transcription rules. The fourth approach is user-controlled on-demand selective transcription before the message is stored or deposited for transcription. An example of this is a user transferring an incoming caller to voicemail and indicating that the voicemail be transcribed. The fifth approach is user-controlled on-demand selective transcription after the message is stored. In one embodiment of this approach, a user must specifically request that a stored message be transcribed. | 02-26-2015 |
Patent application number | Description | Published |
20090003574 | METHODS AND APPARATUS TO AUTHORIZE AND ALLOCATE RESOURCES FOR OUTDIAL COMMUNICATION SERVICES - Methods and apparatus to authorize and allocate resources for outdial communication services are disclosed. An example disclosed method comprises determining a first local access transport area (LATA) useable to route an outdial call initiated by a message center, identifying a first set of unified sub-groups within the first LATA having a first sub-group type and having unused capacity, each unified sub-group comprising a logical grouping of communication resources partitioned among at least one of a plurality of features or a plurality of subscriber categories, determining whether any of the unified sub-groups in the first set meets a first selection preference, and if any of the unified sub-groups in the first set meets the first selection preference, selecting a first unified sub-group having a lowest current load from the unified sub-groups in the first set meeting the first selection preference to route the outdial call. | 01-01-2009 |
20110044439 | METHODS AND APPARATUS FOR AUTHORIZATION AND/OR ROUTING OF OUTDIAL COMMUNICATION SERVICES - Methods and apparatus for authorization and routing of outdial communication services are disclosed. An example method disclosed herein comprises receiving a request to authorize an outdial communication service call initiated by a message center, and accessing an authorization table to determine whether the outdial communication service call is authorized, the authorization table to correlate input criteria associated with the request to an authorization result for the outdial communication service call, the input criteria comprising a first criterion indicating whether the outdial communication service call is for a real-time outdial service initiated in response to an indial communication service received at the message center, or for a non-real-time outdial service initiated by an application server associated with the message center. | 02-24-2011 |
20130177146 | METHODS AND APPARATUS FOR AUTHORIZATION AND/OR ROUTING OF OUTDIAL COMMUNICATION SERVICES - Example methods disclosed herein include parsing a request to obtain input criteria associated with the request, the request for authorizing an outdial communication service call initiated by a message center. Such example methods also include retrieving authorization rules correlating the input criteria to an authorization result for the outdial communication service call, the input criteria comprising a first input criterion having one of at least two values, a first value indicating that the outdial communication service call is for a real-time outdial service initiated in response to an indial communication service received at the message center, a second value indicating that the outdial communication service call is for a non-real-time outdial service initiated by an application server associated with the message center. Such example methods further include evaluating the authorization rules using the input criteria to determine whether the outdial communication service call is authorized. | 07-11-2013 |