Patent application number | Description | Published |
20100290453 | Method and Communication Terminal for Providing VOIP - The invention relates to a method for providing Voice over IP (VoIP) in a communication system with a number of terminals operating with VoIP, between which a transmission of voice data according to VoIP or a signalling is achieved, wherein the signalling is achieved using the Computer Supported Telecommunication Application (CSTA) interface standard. Telephone services can be controlled by a computer using the CSTA protocol. As for conventional application, H323 protocol and SIP are used for IP telephony processing of audio/video streams of a conversation. The invention is based on replacing H323 protocol and SIP by a CSTA protocol only when the latter is correspondingly extended. | 11-18-2010 |
20130286899 | METHOD FOR TRANSFERRING CONTROL OF A CONFERENCE CALL - The invention concerns a method for transferring control of an existing multi-participant conversation ( | 10-31-2013 |
20130294592 | COMPUTER TELEPHONY INTEGRATION WITH CONNECTION OF THE COMPUTER VIA A PRESENCE SERVER - The invention relates to the field of Computer telephony Integration and in particular to the migration of the interface standardised according to ECMA-29 to the private branch exchange (PBX) via a CSTA gateway. The clients (C | 11-07-2013 |
20130305029 | METHOD FOR AUTOMATIC START UP OF A COMMUNICATION TERMINAL CONFIGURED FOR VOICE COMMUNICATION ON A COMMUNICATION TERMINAL CONFIGURED FOR TEXT COMMUNICATION - In the case of a method or an arrangement for the automatic start up of a first communication terminal (EG A, EG B) configured for voice communication on at least one second communication terminal (CL A, CL B) configured for text communication, the voice communication between communication terminals is conveyed via at least one voice communication server (SCS) and the text communication between communication terminals is conveyed via at least one text communication server (TCS). The at least one voice communication server (SCS) and the at least one text communication server (TCS) exchange information via at least one conversion device (GW). The start up of at least one first communication terminal (CL A, CL B) is effected via the at least one text communication server (TCS), the at least one conversion device (GW) and the at least one voice communication server (SCS) to at least one second voice communication terminal (EG A, EG B). | 11-14-2013 |
20130315231 | METHOD FOR INTEGRATING FUNCTIONS OF A TELECOMMUNICATIONS NETWORK IN A DATA NETWORK - In a method for integrating functions of a telecommunications network (TN) in a data network (DN), a switching System (PBX) of the telecommunications network is connected to an IM Server (XS) of the data network via a device (CCGW), with the aid of which the IM Server is rendered capable of providing Computer telephony integration Services of the switching System (PBX) to a Communications subscriber of the data network. | 11-28-2013 |
20140040426 | METHOD FOR CALLING UP A MEDIA FILE IN A TELECOMMUNICATION SYSTEM, COMPUTER PROGRAM PRODUCT FOR EXECUTING THE METHOD, AND TELECOMMUNICATION SYSTEM FOR CALLING UP THE MEDIA FILE - A method for calling up a media file wherein the content of the called up media file is presented unrequested to the user of one of the multiple telecommunication terminals via a connection established with a telecommunication terminal includes provisioning of an interface in the telecommunication control unit such that the media file stored outside a telecommunication system can be accessed via the interface. The establishment of the connection can also include installation of a media assignment target in the telecommunication control unit central to the telecommunication system, selection of the media assignment target by one of the multiple telecommunication terminals and placement of a link to the media file in the telecommunication control unit by means of which the media file is assigned, and call-up of the media file by the telecommunication control unit via the interface using the link placed in the telecommunication control unit. | 02-06-2014 |
20150237134 | METHOD FOR CALLING UP A MEDIA FILE IN A TELECOMMUNICATION SYSTEM, COMPUTER PROGRAM PRODUCT FOR EXECUTING THE METHOD, AND TELECOMMUNICATION SYSTEM FOR CALLING UP THE MEDIA FILE - A method for calling up a media file wherein the content of the called up media file is presented unrequested to the user of one of the multiple telecommunication terminals via a connection established with a telecommunication terminal includes provisioning of an interface in the telecommunication control unit such that the media file stored outside a telecommunication system can be accessed via the interface. The establishment of the connection can also include installation of a media assignment target in the telecommunication control unit central to the telecommunication system, selection of the media assignment target by one of the multiple telecommunication terminals and placement of a link to the media file in the telecommunication control unit by means of which the media file is assigned, and call-up of the media file by the telecommunication control unit via the interface using the link placed in the telecommunication control unit. | 08-20-2015 |
20150334232 | METHOD FOR OPTIMAL UTILIZATION OF AN APPLICATION-CONTROLLED QUEUE FOR CALLS THAT IS PROVIDED IN A TELECOMMUNICATION SYSTEM - A method for optimum utilization of a queue for calls is provided in a telecommunication system and is controlled by an application, as well as an appropriate telecommunication system. Each call that is in the queue has a particular queue property and can be assigned to an agent, to a two-way announcement that is played by an announcement memory and that is capable of interaction with a call, or to remain in the queue. The method is distinguished in that a call assigned to a two-way announcement is allocated a parameter that causes the queue property of the call to be retained. | 11-19-2015 |