| Patent application number | Description | Published |
| 20080208792 | Methods and Apparatus for Management of Configuration Item Lifecycle State Transitions - Techniques for managing a plurality of configuration items in an information repository are provided. Lifecycle state transitions of the plurality of configuration items are regulated in accordance with one or more lifecycle state transition diagrams and, when a life cycle state transition involves a protected life cycle state, one or more request for change identifiers. | 08-28-2008 |
| 20080209398 | Methods and Apparatus for Authentication of Configuration Items Via Configuration Item Change Analysis - Techniques for authenticating one or more configuration items in an information repository are provided comprising the step of running an audit on the one or more configuration items in accordance with a change history of each of the one or more configuration items and one or more request for change identifiers. | 08-28-2008 |
| 20080222645 | Process Execution Management Based on Resource Requirements and Business Impacts - Techniques are presented for managing execution of processes on a data processing system The data processing system comprises process instances that are each an execution of a corresponding process. Each process instance comprises activity instances. Business impacts are determined for the process instances, the activity instances, or both. Order of execution of the activity instances is managed by allocating resources to activity instances in order to achieve an objective defined in terms of the business impacts. In another embodiment, requests are received for the execution of the processes. For a given request, one or more of the operations of assigning, updating, aggregating, and weighting of first business impacts associated with the given request are performed to create second business impacts associated with the given request. Additionally, requests can be modified. Modification can include changing the process requested or process input as deemed appropriate, combining related requests into a single request, or both. Unmodified requests and any modified requests are managed. | 09-11-2008 |
| 20080300837 | Methods, Computer Program Products and Apparatus Providing Improved Selection of Agreements Between Entities - The exemplary embodiments of the invention provide methods, computer program products and apparatus that describe techniques for improved selection of agreements between entities, such as between a service provider and another entity (e.g., a supplier or customer of the service provider). In one non-limiting, exemplary embodiment, a method includes: providing a workflow model for a plurality of sub-processes, wherein the plurality of sub-processes has a plurality of second values, wherein each sub-process of the plurality of sub-processes has a different second value of the plurality of second values corresponding to a property common to each sub-process of the plurality of sub-processes, wherein the workflow model is a workflow model of a process; determining a first probability distribution of a first value for the process based on a plurality of second probability distributions for the plurality of second values, wherein each second probability distribution of the plurality of second probability distributions is for a different second value of the plurality of second values; and selecting an agreement based on the determined first probability distribution of the first value, wherein the selected agreement is an agreement to be used between a first entity and a second entity. | 12-04-2008 |