Bjornberg
Gregory J. Bjornberg, Colorado Springs, CO US
Patent application number | Description | Published |
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20100034362 | NETWORK CALL RECORDING - A method and system of an embodiment may include receiving at least a portion of a call recording request at a voice response unit, identifying a call received at the voice response unit as a call matching one or more parameters of the call recording request, and utilizing available digital signal processing resources of the voice response unit to record one or more specified portions of the call. | 02-11-2010 |
20130148792 | IVR COMMUNICATION SESSION ROUTING AND RECORDING - A method may include receiving, by a computing device, a communication session invitation from a user device and determining, by the computing device, whether a communication session, corresponding to the communication session invitation, is to be recorded. The method may also include, when the communication session is to be recorded, identifying, by the computing device, a record mode, corresponding to the communication session, from a group of record modes. The method may further include establishing, by the computing device, recording services corresponding to the record mode, and establishing, by the computing device, the communication session with the user device. The method may also include, when the communication session is not to be recorded, establishing, by the computing device, the communication session with the user device. | 06-13-2013 |
20130148793 | IVR RECORDING CONTINUITY CONTROL - A computing device may establish a communication session with a user equipment device (UE). The computing device may interact with the UE via interactive voice response (IVR) services and enable a first portion of the communication session to be recorded using a first recording mode. The computing device may out-dial a second portion of the communication session and enable a second portion of the communication session to be recorded using a second recording mode. A recording mode may include recording a portion of a communication session locally, streaming a portion of the communication session to a recording system, or out-dialing a portion of the communication session to enable a communication session tap to be placed on the out-dialed portion of the communication session. | 06-13-2013 |
20130148794 | IVR RECORDING MANAGEMENT AND CONTROL - A computing device may receive a record order from a client device. The record order may include recording instructions for a communication session involving an interactive voice response recording system. The computing device may provide the record order to the interactive voice response recording system and, in response to providing the record order to the interactive voice response recording system, receive record metadata corresponding to the communication session and store the record metadata locally. The record metadata may include a storage location of record data corresponding to the communication session, and the record data may include a recording of the communication session. | 06-13-2013 |
Hakan Bjornberg, Angelholm SE
Patent application number | Description | Published |
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20130225875 | PRODUCTION OF 1,6-HEXANEDIOL - The present invention refers to a process for hydrogenation of caprolactone and/or its oligomers or polymers to 1,6-hexanediol. The process is performed in liquid phase at a pressure between 100 and 350 bar and is performed in the presence of a catalytically effective amount of at least one catalyst comprising Cu, Mn, Al, Cr, Zn, Ba and/or Zr. | 08-29-2013 |
Hakan Claes Bjornberg, Angelholm SE
Patent application number | Description | Published |
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20080247980 | Hair Care Compositions Comprising a Dendritic Polymer - A cosmetic and personal care composition comprising a hydrophobically functionalised polyhydric dendritic macro-molecule built up from polyester or polyether units or mixtures thereof. | 10-09-2008 |
Sten Bjornberg, Spanga SE
Patent application number | Description | Published |
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20090131909 | Device for the treatment of vaginal fungal infection - An absorbent article, e.g. tampons, sanitary napkins, panty liners and the like, and the process for their preparation in which a hydrophobic and/or cationactive layer is attached to a conventional absorbent layer, for the binding of microorganisms, specifically for treating or alleviating or prophylactically preventing vaginal fungal infections. | 05-21-2009 |