| Patent application number | Description | Published |
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| 20080279343 | TELEPHONE WITH EMERGENCY LIGHTING FEATURE - A telephone of the corded or portable type includes a light source. The light source may or may not have an ability to be pivoted or swiveled to illuminate a desired portion of a room. In the case of a corded telephone, the light source may be detachable from the telephone. The light source may be automatically activated to provide emergency illumination when a power failure condition exists in a building. The light source may also be manually activated to provide a convenient illumination source for the user. | 11-13-2008 |
| 20090003539 | Methods and Apparatus for Defending Against Telephone-Based Robotic Attacks Using Random Personal Codes - Methods and apparatus are provided for defending against telephone-based robotic attacks. An interactive voice response method is disclosed, comprising the steps of obtaining a script to present to a caller, the script including at least one menu option having at least one personal code; generating a random number for the personal code; and presenting the at least one menu option with the generated random number to the caller. The step of generating a random number for the personal code is optionally responsive to receipt of the call. The method is optionally performed only if one or more predefined criteria defining an attack are satisfied. The disclosed IVR system can optionally monitor the caller response to determine whether the caller enters the generated random number. | 01-01-2009 |
| 20090003548 | Methods and Apparatus for Defending Against Telephone-Based Robotic Attacks Using Contextual-Based Degradation - Methods and apparatus are provided fox defending against telephone-based robotic attacks. An interactive voice response method is provided for presenting a menu having one or more menu options to a caller associated with a call. The method comprises the steps of obtaining a script to present to the caller, the script including the one or more menu options; combining at least one of the one or more menu options with a background audio signal, wherein the background audio signal is selected based on a context of the call; and presenting the combination of the at least one of the one or mole menu options and the background audio signal to the caller. The context of the call includes comprises one or more of an identity of a called party associated with the call and a time period of the call. The background audio signal can optionally be obtained from a library of background signals. | 01-01-2009 |
| 20090003549 | Methods and Apparatus for Defending Against Telephone-Based Robotic Attacks Using Permutation of an IVR Menu - Methods and apparatus are provided for defending against telephone-based robotic attacks An interactive voice response method is provided for presenting a menu having one or more menu options to a caller. The method comprises the steps of obtaining a script to present to the caller, the script including the one or more menu options; permuting one or more characteristics of at least one of the one or more menu options; and presenting the permuted menu to the caller. The permutation may comprise, for example, adding one or more additional menu options to the menu; varying a selection number associated with the at least one menu option; varying an order of at least a plurality of the menu options; or varying a wording or pronunciation of one or more menu options. | 01-01-2009 |
| Patent application number | Description | Published |
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| 20090037985 | Automated Peer Authentication - An apparatus and methods are disclosed for performing peer authentication without the assistance of a human “guard.” In accordance with the illustrative embodiments, a peer is selected from a non-empty set of candidates at authentication time based on one or more of the following dynamic properties: the current geo-location of the user to be authenticated; the current geo-locations of the candidates; the current time; the contents of one or more directories (e.g., a telephone directory, an organizational chart or directory, etc.), the contents of one or more call logs; and the candidates' schedules. | 02-05-2009 |
| 20090086940 | Facilities Management System - A technique is disclosed that enables the managing of environmental conditions within an enterprise workplace and, in doing so, provides an improvement in facilities cost management over some techniques in the prior art. A data-processing system such as a private-branch exchange monitors the workplace by using one or more telephones, or other “telecommunications endpoints” to which the exchange is connected, in the workplace area. The exchange determines whether people are present in the workplace area by monitoring which endpoints are in use. Additionally, the exchange monitors the sounds that are received by the microphones of the endpoints. Based on knowing which endpoints are in use, the exchange generates control signals for the purpose of controlling one or more environmental conditions such as temperature, lighting, and so forth. In some embodiments of the present invention, the exchange examines the audio content of the received signals and bases the control signals on the audio content analyzed. | 04-02-2009 |
| 20090131015 | Determining Authentication Challenge Timing and Type - An apparatus and methods are disclosed for authenticating users of wireless telecommunications terminals. In particular, the present invention enables the timing and type of authentication challenges to vary based on one or more of: the user's current geo-location, the current day and time, the presence or absence of other nearby users, and the identity of any nearby users. In accordance with the illustrative embodiment, the re-authentication time period (i.e., the length of time between authenticating and re authenticating a user) and the authentication challenge type (e.g., username/password, fingerprint recognition, etc.) can be determined based on these factors. The present invention is advantageous in that it enables the shortening of the re-authentication time and the selection of a more secure type of authentication challenge when it is more likely that a user's wireless telecommunications terminal might be accidentally left behind or stolen. | 05-21-2009 |
| 20090133106 | Authentication Frequency And Challenge Type Based On Environmental And Physiological Properties - An apparatus and method are disclosed for determining authentication frequency (i.e., the length of time between authenticating and re-authenticating a user) and challenge type (e.g., username/password, fingerprint recognition, voice recognition, etc.) based on one or more environmental properties (e.g., ambient noise level, ambient luminosity, temperature, etc.), or one or more physiological properties of a user (e.g., heart rate, blood pressure, etc.), or both. Advantageously, the illustrative embodiment enables authentication frequency and challenge type to be adjusted based on the likelihood of malicious activity, as inferred from these properties. In addition, the illustrative embodiment enables the authentication challenge type to be tailored to particular environmental conditions (e.g., noisy environments, dark environments, etc.). | 05-21-2009 |
| 20090133117 | Authentication Frequency And Challenge Type Based On Application Usage - An apparatus and method are disclosed for determining authentication frequency (i.e., the length of time between authenticating and re-authenticating a user) and challenge type (e.g., username/password, fingerprint recognition, voice recognition, etc.) based on what software applications a user is running on a data-processing system, and how those applications are being used (e.g., what functions are used, what data is input to or output by the application, how often and for how long applications are used, what input devices and output devices are used, etc.) Advantageously, the illustrative embodiment enables authentication frequency and challenge type to be adjusted based on the likelihood of malicious activity and/or the potential cost of malicious activity, as inferred from current and past application usage. In addition, the illustrative embodiment enables selection of an authentication challenge type that is less intrusive to a user based on current application usage. | 05-21-2009 |
| 20100064345 | Continual Peer Authentication - A method for orchestrating peer authentication during a call (e.g., a telephone call, a conference call between three or more parties, an instant messaging [IM] chat session, etc.) is disclosed. In particular, a user is first authenticated in order to participate in a call (e.g., via entering a password, etc.), and subsequently during the call the user may be peer authenticated. In accordance with the illustrative embodiment, a user who participates in a call might be prompted to authenticate another user on the call based on particular events or user behavior during the call. | 03-11-2010 |
| 20110078383 | Cache Management for Increasing Performance of High-Availability Multi-Core Systems - An apparatus and method for improving performance in high-availability systems are disclosed. In accordance with the illustrative embodiment, pages of memory of a primary system that are to be shadowed are initially copied to a backup system's memory, as well as to a cache in the primary system. A duplication manager process maintains the cache in an intelligent manner that significantly reduces the overhead required to keep the backup system in sync with the primary system, as well as the cache size needed to achieve a given level of performance. Advantageously, the duplication manager is executed on a different processor core than the application process executing transactions, further improving performance. | 03-31-2011 |
