Patent application number | Description | Published |
20110009086 | Text to 9-1-1 emergency communication - A text messaging caller is enabled to communicate with a called party situated at on voice network, such as a PSTN or emergency 911 service center. The method comprises providing a service center, pre-registering a caller with the service center, receiving a text message from the caller through the service center, converting the text message to a voice message, ascertaining the address of the caller according to pre-registration information, and sending the voice message to the called party on the voice network together with the caller's identification and location information. | 01-13-2011 |
20120088468 | Emergency 911 wireless call detector - An accurate building-specific location for a mobile device requesting Enhanced 911 (E911) emergency services is provided while located indoors. A central server and associated plurality of emergency 911 wireless call detectors are programmed with Master Street Address Guide (MSAG) information, and installed throughout the walls of a given building to provide comprehensive E911 coverage. The building-specific information includes room number, floor number, column number, and/or other building information regarding the relevant detector's location in a corresponding building, and thus an accurate position of the calling mobile device within a given building. | 04-12-2012 |
20130128776 | Mobile User Information Selection and Delivery Event Based Upon Credentials and Variables - Dynamically selecting and facilitating stored caller information to a communications recipient device with a communications event, based on communication recipient credentials (e.g. IP address, MDN, etc.), preferences outlined in a subscriber profile associated with a relevant calling device, and other variables, e.g., time of day, location of calling device, etc. A subscriber is permitted to provision subscriber preferences and subscriber information associated with users of a subscribing communications device in to a subscriber profile, for use during a communications event. Subscriber preferences are defined to place restrictive conditions on stored subscriber information that may be transmitted with a communications event initiated by a corresponding communications device. A content collection node dynamically selects customized caller information via a subscriber information content collection process. Customized caller information is transmitted to appropriate recipient devices with a corresponding communication event. | 05-23-2013 |
20130143513 | User Accessible Multimedia Geospatial Routing Engine - A method and apparatus to facilitate the secure storage of multimedia content (i.e. video with optional audio) on an internet cloud, and to grant the release of stored multimedia content to pre-authorized users and pre-authorized emergency dispatch personnel, only. A subscriber entity uses a secure user interface component to store a multimedia package containing important/relevant navigation and/or location information on a cloud database. In addition, the subscriber entity specifies whether or not emergency personnel are authorized to access the multimedia package during an emergency event, and whether or not a predefined highly trusted network of users may access the multimedia package following a conventional authorization procedure. The inventive multimedia geospatial routing engine releases the multimedia package to members of a subscriber's highly trusted network of users, by pre-authorization only, and to emergency dispatch personnel subscribed to the subscriber multimedia content database, in the case of an emergency event only. | 06-06-2013 |
20130143517 | Wireless Emergency Caller Profile Data Delivery Over a Legacy Interface - Dynamically selecting and facilitating stored caller information to a communications recipient device with a communications event, based on communication recipient credentials (e.g. MDN, etc.), preferences outlined in a subscriber profile associated with a relevant calling device, and other variables, e.g., time of day, etc. A subscriber provisions subscriber preferences and subscriber information associated with users of a subscribing communications device in to a subscriber profile, for use during a communications event. Subscriber preferences place restrictive conditions on stored subscriber information that may be transmitted with a communications event initiated by a corresponding communications device. A content collection node dynamically selects customized caller information via a subscriber information content collection process. Customized caller information is transmitted to appropriate recipient devices with a corresponding communications event. In the event of a 911 communications event, customized caller information may be transmitted to emergency dispatch personnel via the legacy E2 query interface. | 06-06-2013 |
20130143518 | Automated Proximate Location Association Mechanism for Wireless Emergency Services - Automatic Location Information (ALI) data that is representative of a landline address is digitally retrieved, and automatically transferred to an emergency call taker over a wireless system emergency network. Importantly, the ALI information is determined based on association to a proximate location. Before an emergency call is initiated, additional environmental information, such as a RFID tag, location beacon, WiFi access point, Bluetooth device, or other communication signal with a known location, is included in the wireless session data exchange, used to match one or more location inputs to a fixed civic location (street address) which is used to dispatch emergency responders. Alternatively, the mechanism matches to a precise geodetic location (e.g., where no civic location is available). | 06-06-2013 |
20130144949 | Crowd-Sourced Resource Selection in a Social Network - A resource selection server that performs crowd-sourced resource selection over a social networking service, absent a central ratings database. A device subscribed to a social networking service implementing the inventive resource selection server, may register as a resource offering a particular skill. Additionally, any device subscribed to a relevant social networking service may transmit a skill request to the inventive resource selection server, to request a best-fit resource be returned for a particular skill of interest. The resource selection server queries a subscriber account database to identify resources on a social networking service, registered to offer a requested skill. The resource selection server additionally prompts subscriber devices within ‘n’ degrees of separation of a requesting device, to submit real-time trust ratings for resources complying with a particular skill request. The resource selection server analyzes ratings submitted by selected subscriber devices to return a best-fit resource for a particular skill request. | 06-06-2013 |
20130267189 | No Responders Online - A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item. A No Responders Online feature can indicate if all terminal devices are “offline”. | 10-10-2013 |
20130290459 | Configurable Escalation Queue - A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item. | 10-31-2013 |
20130290460 | Rapid Assignment Dynamic Ownership Queue - A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item. | 10-31-2013 |