| Patent application number | Description | Published |
|---|
| 20080298366 | Agnostic Network Architecture - Procedures for agnostically redirecting WAN link communications for WAN link throughput optimization are described. In an example, a WAN communication, targeted to a remote resource, is redirected to a local port proxy. The local port proxy may enforce WAN link policy on the communication to optimize communication flows occurring over the physical WAN link thereby increasing the relative efficiency of the physical WAN link. A remote port proxy may be included for forwarding the communication to the target remote resource via a separate communication connection. | 12-04-2008 |
| 20090003533 | MANAGEMENT AND DIAGNOSIS OF TELEPHONIC DEVICES - Systems and methods of managing and diagnosing enterprise telephonic devices are disclosed. A provisioning request can be received from an enterprise telephonic device. The provisioning request can include a domain name system lookup request. An enterprise network address of a device management server can be provided to the enterprise telephonic device. A voice data link can be established with the enterprise telephonic device so as to permit the enterprise telephonic device to communicate over a data network with endpoint telephonic devices. The device management server can periodically receive heartbeat data from the enterprise telephonic device. The heartbeat can be indicative of a status of at least one functionality of the enterprise telephonic device. The enterprise telephonic device can provide diagnostic logs when requested by the device management server. In addition, the enterprise telephonic device can be configured to periodically request software updates. | 01-01-2009 |
| 20100070969 | Automatic Detection And Installation Of Client Peripheral Devices By A Server - A server-client system is configured to automatically detect and install peripheral devices, such as printers, scanners, etc. that are attached to a client. The server is configured to detect the peripheral device and install a driver that is compatible with the peripheral device. The I/O queue created for the peripheral device is redirected to the port to which the peripheral device is connected. | 03-18-2010 |
| Patent application number | Description | Published |
|---|
| 20100077208 | CERTIFICATE BASED AUTHENTICATION FOR ONLINE SERVICES - In one embodiment, a client computer system receives user credentials from a computer user. The client computer system formulates a system identifier that uniquely identifies the system, and sends the received user credentials with the system identifier to an authentication service running on a datacenter server. The authentication service is configured to authenticate the user credentials and generate an authentication certificate based on the user credentials and the system identifier. The client computer system receives the generated authentication certificate from the authentication service and stores the received authentication certificate. The computer system receives an authentication request to authenticate the user subsequent to storing the certificate and, in response to the authentication request, automatically sends the stored authentication certificate to indicate to the datacenter server that the user is authorized to access the datacenter-provided information, without prompting the user to provide user credentials for authentication. | 03-25-2010 |
| 20100306393 | EXTERNAL ACCESS AND PARTNER DELEGATION - Embodiments disclosed herein extend to the use of external access objects in a multi-tenant environment. First and second tenants contract for operations that users of the second tenant will perform in the first tenant. Identity criteria for the users are determined. These users are mapped to an external access object that represents the second tenant users when performing the operations in the first tenant. The external access object is also associated with the resources and/or data that the users of the second tenant will be allowed access to when performing the operations. The users of the second tenant provide a request for access to the resources and/or data to perform operations. Identity criteria are determined and the users are mapped to an external access object based on the identity criteria. It is determined if the user has permission to access the resources and/or data and perform the operations. | 12-02-2010 |
| 20100306775 | ROLE BASED DELEGATED ADMINISTRATION MODEL - Embodiments disclosed herein extend to the use of administrative roles in a multi-tenant environment. The administrative roles define administrative tasks defining privileged operations that may be performed on the resources or data of a particular tenant. In some embodiments, the administrative tasks are a subset of administrative tasks. The administrative role also defines target objects which may be subjected to the administrative tasks. In some embodiments, the target objects are a subset of target objects. An administrator may associate a user or group of users of the particular tenant with a given administrative role. In this way, the user or group of users are delegated permission to perform the subset of administrative tasks on the subset of target objects without having to be given permission to perform all administrative tasks on all target objects. | 12-02-2010 |
