Patent application number | Description | Published |
20090279533 | EXTENSIBLE AND SECURE TRANSMISSION OF MULTIPLE CONVERSATION CONTEXTS - The entry and transmission of notes to recipients along the conversation chain. Notes can be created based on an incoming caller. The notes can be transmitted to the conversation recipient for viewing before, during, and after the recipient accepts the conversation. This is facilitated by a communications client that operates to allow entry of the notes, and forwarding of the call recipient via a SIP framework. Moreover, notes previously taken and/or information provided manually and/or automatically by the communications system can be provided to an agent (e.g., ACD, receptionist) receiving the conversation, at any point in the conversation chain for quick identification not only of the conversation source but of previous information already collected. | 11-12-2009 |
20090327426 | REMOTE CALL CONTROL AND CONFERENCING USING PAIRED DEVICES - In one embodiment, a user paired controller communication device may pair with a user paired server communication device. The user paired controller communication device may direct the user paired server communication device to execute a first mode communication session of a multimodal conversation, such as a voice session. The user paired controller communication may execute a second mode communication session of the multimodal conversation, such as an instant messaging session. | 12-31-2009 |
20100199320 | MULTIMODAL ESCALATION TO ENDPOINTS IN ENHANCED COMMUNICATION SYSTEMS - Subscribers and endpoints of enhanced multimodal communication systems are enabled to direct call requests and escalations during an existing conversation based on capabilities of endpoints. A list of communication mode/endpoint identifiers are exchanged when a conversation is established, enabling the endpoints to direct requests to for particular communication modes to endpoints capable of facilitating the communication mode at any point during the conversation. Additional capabilities/endpoints are added to the list through updates during the conversation. | 08-05-2010 |
20100310062 | CONVEYING SERVICE INVOCATION INFORMATION WITHIN MULTIMODAL CONVERSATION SYSTEMS - Service invocation information including call routing, reasons for redirections, and similar information are provided to party requesting a communication session and recipients of an enhanced communication system along the call routing path as the request is routed. Some of the information is filtered based on system and/or user defined rules, user permission levels, and comparable aspects. | 12-09-2010 |
20100315484 | IMPLEMENTING MULTIPLE DOMINANT SPEAKER VIDEO STREAMS WITH MANUAL OVERRIDE - In a video conference system capable of providing multiple video streams, displayed streams for participants are configured based on automatic selection by the system (such as active speaker) and manual override by the participants. The displayed views are further enhanced by implementing duplicate detection to avoid display of duplicate streams between the automatic selections and manual selections. | 12-16-2010 |
20130106985 | AUTOMATIC IDENTIFICATION AND REPRESENTATION OF MOST RELEVANT PEOPLE IN MEETINGS | 05-02-2013 |
20130198629 | TECHNIQUES FOR MAKING A MEDIA STREAM THE PRIMARY FOCUS OF AN ONLINE MEETING - Techniques for managing video streams in an online conference event are described. An apparatus may comprise a media content manager component and a media selection component. The media content manager component is operative on a logic device to generate a composite media stream from a plurality of media streams received from a multimedia conference server for a multimedia conference event. The media selection component is operative on the logic device to select a primary media stream from the plurality of media streams based on selection by the participant. The apparatus may also comprise a visual media generator component which is operative to receive the selected primary media stream and map the selected primary media stream to a primary display frame on the display device. | 08-01-2013 |
20130237240 | IDENTIFYING MEETING ATTENDEES USING INFORMATION FROM DEVICES - Physical presence of a mobile device in proximity to a physical meeting place can be recognized. Identifying information can be retrieved from the device, and it can be determined whether the identifying information correlates to identifying information for a profile in an invitee list for a current meeting at the meeting place. If the retrieved identifying information correlates to identifying information for the profile in the invitee list for the meeting at the meeting place, then the profile can be included as an attendee at the meeting (e.g., by including identifying information for the profile in an attendee list). The identifying information such as the attendee list may also be used to perform one or more additional acts, such as sending notifications, personalizing settings, etc. | 09-12-2013 |
20140019883 | VIDEO DISPLAY MODIFICATION FOR VIDEO CONFERENCING ENVIRONMENTS - Provided herein are systems, methods, and software for facilitating a video conference environment. In at least one implementation, video captured of a scene is received. A modification to display of the video is identified based at least in part on a share of a display space associated with an object in the scene relative to a share of another display space associated with another object in another scene. The modification to the display of the video is then initiated. In another implementation, the modification may also be based on a target share indicated by way of an interactive graphic. | 01-16-2014 |
20140026070 | DYNAMIC FOCUS FOR CONVERSATION VISUALIZATION ENVIRONMENTS - A conversation visualization environment may be rendered that includes conversation communications and conversation modalities. The relevance of each of the conversation modalities may be identified and a focus of the conversation visualization environment modified based on their relevance. In another implementation, conversation communications are received for presentation by conversation modalities. An in-focus modality may be selected from the conversation modalities based at least on a relevance of each of the conversation modalities. | 01-23-2014 |
20140032679 | COLLABORATION ENVIRONMENTS AND VIEWS - Provided herein are systems, methods, and software for facilitating collaboration environments. In at least one implementation, a presentation of an initial view of a collaboration scene is presented within a collaboration environment. A portion of the collaboration scene is identified that corresponds to an object of interest selected for separate viewing. A separate presentation within the collaboration environment is initiated related to the portion of the scene corresponding to the object of interest. | 01-30-2014 |