Patent application number | Description | Published |
20090138269 | SYSTEM AND METHOD FOR ENABLING VOICE DRIVEN INTERACTIONS AMONG MULTIPLE IVR'S, CONSTITUTING A VOICE WORKFLOW - A method for enabling voice driven interactions among multiple interactive voice response (IVR) systems begins by receiving a telephone call from a user of a first IVR system to begin a transaction; and, automatically contacting, by the first IVR system, at least one additional IVR system. Specifically, the contacting of the additional IVR system includes assigning tasks to the additional IVR system. The tasks require input from the user and the additional IVR system is secure and separate from the first IVR system. Moreover, the tasks can include a transfer of currency and a transfer of local information. | 05-28-2009 |
20090190729 | SYSTEM AND COMPUTER PROGRAM PRODUCT FOR PREDICTING CHURNERS IN A TELECOMMUNICATIONS NETWORK - Data pertaining to interactions between a plurality of customers is obtained. A graph is formed, having a plurality of nodes representing the customers and a plurality of edges representing interactions between the customers. A sub-set of the customers are denoted as previously churned customers. A spreading activation model is applied to the graph to identify, based on the graph and the previously churned customers, the potential churning customers. | 07-30-2009 |
20090192809 | METHOD FOR PREDICTING CHURNERS IN A TELECOMMUNICATIONS NETWORK - Data pertaining to interactions between a plurality of customers is obtained. A graph is formed, having a plurality of nodes representing the customers and a plurality of edges representing interactions between the customers. A sub-set of the customers are denoted as previously churned customers. A spreading activation model is applied to the graph to identify, based on the graph and the previously churned customers, the potential churning customers. | 07-30-2009 |
20110078158 | Automatic Taxonomy Enrichment - Techniques for enriching a taxonomy using one or more additional taxonomies are provided. The techniques include receiving two or more taxonomies, wherein the two or more taxonomies comprise a destination taxonomy and one or more additional taxonomies, determining one or more relevant portions of the two or more taxonomies by identifying one or more common terms between the two or more taxonomies, importing one or more relevant portions from the one or more additional taxonomies into the destination taxonomy, and using the one or more imported taxonomy portions to enrich the destination taxonomy. | 03-31-2011 |
20110106884 | SYSTEMS AND METHODS FOR NETWORKING ACROSS WEB BASED AND TELECOMMUNICATION BASED PORTALS - Embodiments of the invention provide a non-web based social networking system enabling users having limited Internet connectivity and/or limited access to high end mobile computing devices a cross networking opportunity with web-based social networking sites. Embodiments of the invention provide for additional communication modalities between social networking users, including but not limited to non-web based communication between the social networking users. | 05-05-2011 |
20110188405 | SYSTEMS AND METHODS FOR FINDING STAR STRUCTURES AS COMMUNITIES IN NETWORKS - Embodiments of the invention provide systems, methods, apparatuses and program products providing methods to define and find relationships in network environments. Embodiments of the invention utilize relationship definitions for defining network environment relationships as star structures within the network of interest and automatically discover these star structures in networks. | 08-04-2011 |
20120294197 | System for Collaborative Content Creation on the Telecom Web - A system and method that enables the collaborative creation and editing of content on a VoiceSite over a telephone. The system and method enables the collaborative creation and editing of content on the VoiceSite by allowing one or multiple users (authors) to generate and edit the content of the VoiceSite at the same or different times. A Collaboration Manager is utilized to manage calls to/from one or more users. A VoiGen component utilizes voice-activated prompts to allow the one or more users to perform at least one of specify user preferences, load templates, store user preferences and service options, parse through obtained data, and generate/edit the VoiceSite based on the inputs provided by the one or multiple users. A Session Manager stores user specific information and ensures that the content provided by multiple users, including edits/changes, is integrated without conflicts. | 11-22-2012 |
20120294432 | System and Method for Collaborative Content Creation on the Telecom Web - A system and method that enables the collaborative creation and editing of content on a VoiceSite over a telephone. The system and method enables the collaborative creation and editing of content on the VoiceSite by allowing one or multiple users (authors) to generate and edit the content of the VoiceSite at the same or different times. A Collaboration Manager is utilized to manage calls to/from one or more users. A VoiGen component utilizes voice-activated prompts to allow the one or more users to perform at least one of specify user preferences, load templates, store user preferences and service options, parse through obtained data, and generate/edit the VoiceSite based on the inputs provided by the one or multiple users. A Session Manager stores user specific information and ensures that the content provided by multiple users, including edits/changes, is integrated without conflicts. | 11-22-2012 |
20130144694 | DESIGNING VIRAL MARKETING STRATEGIES FOR UP-SELLING AND CROSS-SELLING - Methods and arrangements for instituting a viral marketing strategy. Participants in a social network are ascertained. Mutual influence of the participants in purchasing decisions is determined, and purchasing influence of products on one another is assessed. At least one seed is selected from the participants for maximizing purchasing influence of one product on another product, based on mutual influence of the participants on one another. | 06-06-2013 |
20130144695 | DESIGNING VIRAL MARKETING STRATEGIES FOR UP-SELLING AND CROSS-SELLING - Methods and arrangements for instituting a viral marketing strategy. Participants in a social network are ascertained. Mutual influence of the participants in purchasing decisions is determined, and purchasing influence of products on one another is assessed. At least one seed is selected from the participants for maximizing purchasing influence of one product on another product, based on mutual influence of the participants on one another. | 06-06-2013 |
20140136547 | Determining Potential Enterprise Partnerships - Techniques, a system and an article of manufacture for determining potential enterprise partnerships. A method includes constructing an interaction graph for a set of multiple enterprises based on information pertaining to each of the enterprises and information pertaining to transactions conducted among the enterprises, and determining at least two candidate partnership teams among the set of enterprises based on at least one attribute of the graph, wherein each candidate partnership team comprises two or more of the enterprises. The method also includes computing a compatibility score for each pair of enterprises in each candidate partnership team based on at least one enterprise parameter, computing a compatibility score for each candidate partnership team based on an aggregation of the compatibility score for each pair of enterprises in each candidate partnership team, and outputting a suggested candidate partnership team based on selection of the highest compatibility score among the candidate partnership teams. | 05-15-2014 |
20140310531 | METHOD AND SYSTEM FOR SECURING THE ENTRY OF DATA TO A DEVICE - A method and structure for entering authentication data into a device by displaying in an optical unit a key map which correlates data input into the device with keys of the device, the key map indicating data different from that of the keys of the device. | 10-16-2014 |