Patent application number | Description | Published |
20100150330 | Appointment-Related Communications - A method may include identifying information stored in an application on a user device. The information may be associated with an appointment-related call. The method may also include forwarding a link to the user device via which a communication session with another party can be established, or automatically dialing a telephone number associated with the appointment-related call. | 06-17-2010 |
20100329130 | VOICE OVER INTERNET PROTOCOL DIAGNOSTICS - Embodiments disclose a method that may be used for diagnosing, for example, Voice over Internet Protocol (VoIP) sessions. The method may include establishing a first streaming session between a first telephone and a server using session control messages and establishing a second streaming session between the first telephone and a second telephone using session control messages. The method may further include transmitting or receiving data packets using the second streaming session, wherein the data packets carry voice or video data between the first and second telephones. The method may further include echoing the session control messages used to establish the second streaming session or the data packets carrying the voice or video data to the server using the first streaming session. | 12-30-2010 |
20110060817 | APPARATUS FOR REMOTELY REBOOTING VoIP COMMUNICATION DEVICES AND AN ASSOCIATED METHOD AND COMPUTER PROGRAM PRODUCT - An apparatus is provided for remotely rebooting Voice over Internet Protocol (VoIP) communication devices. In general, the apparatus remotely selects VoIP communication devices connected to a network, reboots the selected devices, and evaluates the status of each device. A processor allows a user to select VoIP communication devices connected to the network and receives inputs pertaining to the reboot operation, including a time input and search criteria. The processor communicates with the designated VoIP communication devices over a packet-switching network to instruct the devices to reboot and monitors each device. In this way, multiple VoIP communication devices may be rebooted from a remote location, and problems or issues that arise during the reboot process may be identified and addressed. An associated method and computer program product are also provided for remotely rebooting VoIP communication devices. | 03-10-2011 |
20110067096 | SYSTEM AND METHOD FOR PROVIDING SECURE CONFIGURATION FILE PROVISIONING - A system and method for providing secure configuration file exchange is disclosed. The system may comprise a Voice over Internet Protocol (VoIP) device comprising a receiver and a processor, wherein the VoIP device is configured to: receive, at the receiver, an encrypted first configuration file from a server using a default Uniform Resource Locator (URL) stored in the VoIP device; decrypt, at the processor, the first configuration file using a default key stored in the VoIP device; apply, at the processor, a first set of profile parameters stored in the first configuration file, wherein applying further comprises updating the default URL and the default key in the VoIP device with a new URL and a new key stored in the first configuration file; receive, at the receiver, an encrypted second configuration file from the server using the new URL; decrypt, at the processor, the second configuration file using the new key; and apply, at the processor, a second set of profile parameters stored in the second configuration file in order to provide network service from the server to a customer premise equipment (CPE) communicatively coupled to the VoIP device. | 03-17-2011 |
20110103770 | HOME TELEPRESENCE WITH CONTENT INSERTION - A provisioning device intercepts program content from a video client or another multimedia device, where the program content includes copy-protection encryption, and receives additional content from a local router or another networked device, where the additional content is Internet protocol (IP) content. The provisioning device removes the copy-protection encryption from the program content and combines the additional content with the program content. The provisioning device also adds copy-protection encryption to the combined additional content and program content, and sends the copy-protected combined content to a display device. | 05-05-2011 |
20110158396 | SYSTEM FOR AND METHOD OF RE-USING PUBLIC DOMAIN IDENTIFICATIONS - A system for and method of re-using telephone number is presented. The system and method may include receiving, via an input/output module, a public call invite request message to establish a communication session between a calling party and a called party, establishing, via the input/output module, a first communication session with the calling party based at least in part on the public call invite request message, transmitting, via a telephone number re-use module, a plurality of private call invite request messages to a plurality of communication devices associated with the called party, establishing, via the telephone number re-use module, a second communication session with the called party based at least in part on the plurality of private call invite request messages, and coupling, via a processing module, the first communication session and the second communication session to establish the communication session between the calling party and the called party. | 06-30-2011 |
20110225283 | APPARATUS FOR REMOTELY REBOOTING VoIP COMMUNICATION DEVICES AND AN ASSOCIATED METHOD AND COMPUTER PROGRAM PRODUCT - An apparatus is provided for remotely rebooting Voice over Internet Protocol (VoIP) communication devices. In general, the apparatus remotely selects VoIP communication devices connected to a network, reboots the selected devices, and evaluates the status of each device. A processor allows a user to select VoIP communication devices connected to the network and receives inputs pertaining to the reboot operation, including a time input and search criteria. The processor communicates with the designated VoIP communication devices over a packet-switching network to instruct the devices to reboot and monitors each device. In this way, multiple VoIP communication devices may be rebooted from a remote location, and problems or issues that arise during the reboot process may be identified and addressed. An associated method and computer program product are also provided for remotely rebooting VoIP communication devices. | 09-15-2011 |
20120026278 | MERGING CONTENT - A device may detect an event, determine a display layout in accordance with the event, receive input video streams, merge two or more of the input video streams into a high definition output stream in accordance with the display layout, and send the high definition output stream to a content presentation device. | 02-02-2012 |
20130016716 | APPARATUS FOR REMOTELY REBOOTING VoIP COMMUNICATION DEVICES AND AN ASSOCIATED METHOD AND COMPUTER PROGRAM PRODUCT - An apparatus is provided for remotely rebooting Voice over Internet Protocol (VoIP) communication devices. In general, the apparatus remotely selects VoIP communication devices connected to a network, reboots the selected devices, and evaluates the status of each device. A processor allows a user to select VoIP communication devices connected to the network and receives inputs pertaining to the reboot operation, including a time input and search criteria. The processor communicates with the designated VoIP communication devices over a packet-switching network to instruct the devices to reboot and monitors each device. In this way, multiple VoIP communication devices may be rebooted from a remote location, and problems or issues that arise during the reboot process may be identified and addressed. An associated method and computer program product are also provided for remotely rebooting VoIP communication devices. | 01-17-2013 |
Patent application number | Description | Published |
20120157032 | MOBILE PHONE/DOCKING STATION EMERGENCY CALL ROUTING - A client application installed at a mobile device determines whether the mobile device is docked in a docking station. The client application receives an indication of an emergency call being placed by a user of the mobile device. The client application selectively routes the emergency call either through a wired network or a wireless network based on whether the mobile device is docked in the docking station. | 06-21-2012 |
20120157068 | FIXED MOBILE CONVERGENCE AND VOICE CALL CONTINUITY USING A MOBILE DEVICE/DOCKING STATION - A network mobility device registers with a switch in a telephone network, and receives a first message from a docking station indicating that a mobile device has undocked from the docking station. The docking station includes a Voice over Internet Protocol (VoIP) phone that has a wired connection to a data network, and the mobile device includes a portable digital computing device. The network mobility device receives a call, destined for the mobile device, routed from the switch, and sends an alert message, based on the undocking of the mobile device and the received call, to the mobile device to notify a client of the mobile device of the call. The network mobility device forwards the call, based on the undocking of the mobile device, from the network mobility device to the client at the mobile device via the data network. | 06-21-2012 |
20130065561 | VOICEMAIL HANDLING FOR CONVERGENCE COMMUNICATION SYSTEM - A method includes receiving, at a computing device, a call originally directed to a mobile device, and forwarding the call to at least one other device. The method further includes determining that the forwarded call is not answered by the at least one other device and forwarding two versions of the call to the mobile device, such that one of the two versions of the call is automatically directed toward a voicemail account associated with the mobile device. The other of the two versions of the call is then canceled. | 03-14-2013 |
20140177481 | USER AUTHORIZATION OF IMPLICIT REGISTRATION OF MUTIPLE IDENTITIES - A network device receives a personal Mobile Directory Number (MDN) associated with an individual subscriber, wherein the individual subscriber is further associated with one or more subscriber devices. The network device receives an additional MDN assigned to the individual subscriber, and sends a notification, requesting the individual subscriber's acceptance of the additional MDN assigned to the individual subscriber, to at least one of the one or more subscriber devices. The network device receives, from one of the one or more subscriber devices, an acceptance of the additional MDN from the individual subscriber. The network device links the additional MDN, the personal MDN, and the one or more subscriber devices, within an Implicit Registration Set (IRS) at a Home Subscriber Server (HSS) in an Internet Protocol Multimedia Subsystem (IMS) network for routing calls to the individual subscriber's additional MDN or personal MDN at the one or more subscriber devices. | 06-26-2014 |
20140179309 | IMPLICIT REGISTRATION FOR MULTIPLE IDENTITIES - A device receives a personal Mobile Directory Number (MDN) associated with an individual subscriber, where the individual subscriber is further associated with one or more subscriber devices. The device receives a corporate MDN assigned to the individual subscriber. The device links the corporate MDN, the personal MDN, and the one or more subscriber devices within an Implicit Registration Set (IRS) at a Home Subscriber Server (HSS) in an Internet Protocol Multimedia Subsystem (IMS) for routing calls to the individual subscriber's corporate MDN or personal MDN at the one or more subscriber devices. | 06-26-2014 |
20140348321 | PRESENCE ENABLED CALL CENTER - Techniques described herein may use presence information to enhance the user experience when contacting entities such as call centers. In one implementation, a method may include receiving presence information relating to a state of a voice line. The presence information may include a wait time associated with the voice line, the wait time corresponding to an estimated time that a caller to the voice line will wait before reaching a human operator. The method may also include providing, by the one or more devices and to a user device that includes the voice line in a contact list, the presence information for display as part of the contact list. | 11-27-2014 |
20140369267 | IMS CROSS CARRIER SUPPORTABILITY - A system may include a first Internet Protocol Multimedia Subsystem (IMS) network comprising one or more devices configured to receive a first registration request for a first mobile directory number (MDN), associated with a subscriber, wherein the first MDN corresponds to a home mobile directory number with respect to the first IMS network; and register the first MDN with the first IMS network. The one or more device may be further configured to detect a service point trigger, associated with the subscriber, to register a second MDN, foreign to the first IMS network, with a second IMS network, in response to the first MDN being registered; and send a second registration request to the second IMS network, to register the second MDN with the second IMS network. | 12-18-2014 |
20150023484 | DYNAMICALLY GENERATED GRAPHICAL USER INTERFACE FOR INTERACTIVE VOICE RESPONSE - A device may be configured to receive information regarding a call center. The received information may include an interactive voice response (“IVR”) menu configuration that includes contact information for contacts associated with the call center, and audible options to place a call to the contacts via the contact information for the contacts. The device may parse the IVR menu configuration to generate a graphical user interface (“GUI”) menu configuration, which may comprise visual selectable options that correspond to the audible options. Selection of a particular one of the visual selectable options may cause a call to be placed to a particular contact that is associated with the particular visual selectable option. The device may further store or output the GUI menu configuration. | 01-22-2015 |