Patent application number | Description | Published |
20100100377 | GENERATING AND PROCESSING FORMS FOR RECEIVING SPEECH DATA - A system and method for dynamically generating and processing forms for receiving data, such as text-based data or speech data provided over a telephone, mobile device, via a computer and microphone, etc. is disclosed. A form developer can use a toolkit provided by the system to create forms that end-users connect to and complete. The system provides a user-friendly interface for the form developer to create various input fields for the form and impose parameters on the data that may be used to complete or populate those fields. These fields may be included to receive specific information, such as the name of the person filling out the form, or may be free-form, allowing a user to provide a continuous stream of information. Furthermore, the system allows a form developer to establish means for providing access to the form and set access limits on the form. Other aspects are disclosed herein. | 04-22-2010 |
20110255671 | PROVIDING CONTEXTUAL INFORMATION FOR SPOKEN INFORMATION - Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.). | 10-20-2011 |
Patent application number | Description | Published |
20110268260 | PERFORMING ACTIONS FOR USERS BASED ON SPOKEN INFORMATION - Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user. | 11-03-2011 |
20120281819 | VOICEMAIL PREVIEW AND EDITING SYSTEM - A voicemail computer system transcribes a voicemail message into text that is presented to a calling party for approval. A calling party is able to approve, disapprove or edit a voicemail message prior to delivery to one or more called parties. The voicemail computer system may analyze a voicemail message to detect errors, omissions, or potentially offensive words. The voicemail computer may analyze a voicemail message to make suggestions as to tone, content or information contained within the voicemail message. The calling party can edit the voicemail message or approve it prior to providing a notification to one or more called parties that they have received the voicemail message. | 11-08-2012 |
20130030804 | SYSTEMS AND METHODS FOR IMPROVING THE ACCURACY OF A TRANSCRIPTION USING AUXILIARY DATA SUCH AS PERSONAL DATA - A method is described for improving the accuracy of a transcription generated by an automatic speech recognition (ASR) engine. A personal vocabulary is maintained that includes replacement words. The replacement words in the personal vocabulary are obtained from personal data associated with a user. A transcription is received of an audio recording. The transcription is generated by an ASR engine using an ASR vocabulary and includes a transcribed word that represents a spoken word in the audio recording. Data is received that is associated with the transcribed word. A replacement word from the personal vocabulary is identified, which is used to re-score the transcription and replace the transcribed word. | 01-31-2013 |
20140046770 | PROVIDING CONTEXTUAL INFORMATION FOR SPOKEN INFORMATION - Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.). | 02-13-2014 |
20140134988 | ENHANCING INFORMATION DELIVERY TO A CALLED PARTY - A facilitation and enhancement of interactions between a caller and a called party, such as a call center. The enhancement of interactions between a mobile device caller and a call center is by the communication of the mobile device caller's location and/or preferences to the call center. The communication can be in the form of a data structure stored on a computer-readable storage device, which may be transmitted from the mobile device caller to a call center controller. The data structure contains a caller identification entry, which allows the call center to match the data structure with a caller. In addition, a caller context entry associates additional data to the caller identification entry. The additional data includes at least one preference and/or location of the caller. Processor-based methods are disclosed to create, transmit, and/or utilize the data structure. | 05-15-2014 |
20140136331 | USING WIRELESS DEVICE CALL LOGS FOR SOLICITING SERVICES - A processor-based method for composing an electronic service solicitation using mobile device call logs. The service, when delivered to a mobile device, can be a promotion of a third-party mobile device application, the presentment of a coupon, or the administration of a caller experience survey. The service is delivered in connection with the user making a call to a particular number on the mobile device. The method for composing the solicitation includes selecting a business number, selecting a group of wireless subscribers, sending an information request to the mobile devices of the selected wireless subscribers, receiving affirmative responses from the selected wireless subscribers who recently called the selected business number, counting the affirmative responses, and using the count for composing the solicitation. | 05-15-2014 |
20140213223 | ENHANCED SIGNALING FOR MOBILE COMMUNICATION DEVICES - A data communication system routes calls from a mobile communication device associated with a calling party to a mobile communication device associated with a called party. If calls are not answered by the called party, a call is routed to a voicemail server. A data channel is opened between the mobile communication device associated with the calling party and the voicemail server over which higher fidelity audio signals are transmitted. The transmitted audio is supplied to the voicemail server for conversion from an audio to a text format. In accordance with another aspect, a data channel is opened with a call placed by the calling party. The data channel is used to append information that is sent with a call to give the called party information regarding the call or the caller without having to answer the call. | 07-31-2014 |
20140241514 | PERFORMING ACTIONS FOR USERS BASED ON SPOKEN INFORMATION - Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user. | 08-28-2014 |
20150098555 | VOICEMAIL PREVIEW AND EDITING SYSTEM - A voicemail computer system transcribes a voicemail message into text that is presented to a calling party for approval. A calling party is able to approve, disapprove or edit a voicemail message prior to delivery to one or more called parties. The voicemail computer system may analyze a voicemail message to detect errors, omissions, or potentially offensive words. The voicemail computer may analyze a voicemail message to make suggestions as to tone, content or information contained within the voicemail message. The calling party can edit the voicemail message or approve it prior to providing a notification to one or more called parties that they have received the voicemail message. | 04-09-2015 |
20150221306 | SYSTEMS AND METHODS FOR IMPROVING THE ACCURACY OF A TRANSCRIPTION USING AUXILIARY DATA SUCH AS PERSONAL DATA - A method is described for improving the accuracy of a transcription generated by an automatic speech recognition (ASR) engine. A personal vocabulary is maintained that includes replacement words. The replacement words in the personal vocabulary are obtained from personal data associated with a user. A transcription is received of an audio recording. The transcription is generated by an ASR engine using an ASR vocabulary and includes a transcribed word that represents a spoken word in the audio recording. Data is received that is associated with the transcribed word. A replacement word from the personal vocabulary is identified, which is used to re-score the transcription and replace the transcribed word. | 08-06-2015 |
Patent application number | Description | Published |
20090172237 | Scalable Distributed Routing Scheme for PCI Express Switches - A Peripheral Component Interconnect (PCI) Express switch is provided. The PCI Express switch includes a first routing information bus connected to the first port; a second routing information bus connected to the second port; a third routing information bus connected to the third port; two routing slaves in the first port, each dedicated to listening to one of the second and the third routing information buses; two routing slaves in the second port, each dedicated to listening to one of the first and the third routing information buses; and two routing slaves in the third port, each dedicated to listening to one of the first and the second routing information buses. | 07-02-2009 |
20110084771 | Low Phase Noise Frequency Synthesizer - Various apparatuses and methods for a low phase noise frequency synthesizer are disclosed herein. For example, some embodiments provide an oscillator that may be used in a low phase noise frequency synthesizer. The oscillator includes a tank circuit, a plurality of cross-coupled transistor pairs connected to the tank circuit, a current source connected to the plurality of cross-coupled transistor pairs, and at least one switch connected to the plurality of cross-coupled transistor pairs. The switch is adapted to activate a subset of the plurality of cross-coupled transistor pairs and to deactivate another subset of the plurality of cross-coupled transistor pairs to operate the tank circuit in the oscillator using the activated subset of the plurality of cross-coupled transistor pairs. | 04-14-2011 |
20140136138 | ON-CHIP SPECTRAL ANALYSIS USING ENHANCED RECURSIVE DISCRETE FOURIER TRANSFORMS - A computing device uses a recursive discrete Fourier transform (RDFT) engine to reduce time required by a frequency transform module, memory required to hold intermediate products, and/or computing resources used for the testing. In an embodiment the windowing function is integrated and processed simultaneously with the recursive DFT funcions. A frequency-bin power module is configured to determine the frequency bin within the set of frequency bins that has a greatest signal power at various levels of recursion. | 05-15-2014 |