Borodow
Andrew Borodow, Whistler CA
Patent application number | Description | Published |
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20140046711 | SYSTEMS AND METHODS INVOLVING FEATURES OF SALES FORCE PROCESSING AND/OR PRODUCTIVITY - Systems and methods are disclosed associated with classifying, processing and interpreting information based on the aggregation and/or analysis of fact-based data events. Some implementations include associated notifications, reports and/or dispute resolution mechanisms. | 02-13-2014 |
Eli Borodow, Whistler CA
Patent application number | Description | Published |
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20140046711 | SYSTEMS AND METHODS INVOLVING FEATURES OF SALES FORCE PROCESSING AND/OR PRODUCTIVITY - Systems and methods are disclosed associated with classifying, processing and interpreting information based on the aggregation and/or analysis of fact-based data events. Some implementations include associated notifications, reports and/or dispute resolution mechanisms. | 02-13-2014 |
Eli Ben Borodow, San Diego, CA US
Patent application number | Description | Published |
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20100014511 | CALL CENTERS FOR PROVIDING CUSTOMER SERVICES IN A TELECOMMUNICATIONS NETWORK - A software-based distributed architecture allows rapid provisioning and flexible management of fault-tolerant call centers for interaction between companies' agents and outside customers via multi-media messages, using both real time and non-real time messages. The real time messages include web-based chat, forms and applications sharing, PSTN calls, and incoming and outgoing Voice over IP calls. The non-real time messages include web call-back requests, voice messages, fax messages, and email messages. The architecture provides for sharing of non-dedicated resources among multiple companies, mirrored hot backup, dynamic resource provisioning and allocation, dynamic load balancing, and implementation of service controls on individual companies in accordance with subscription service limits. | 01-21-2010 |