Patent application number | Description | Published |
20120078857 | COMPARING AND SELECTING DATA CLEANSING SERVICE PROVIDERS - The present invention extends to methods, systems, and computer program products for exploring and selecting data cleansing service providers. Embodiments of the invention permit a user to explore different data cleansing service providers and compare quality results from the different data cleansing service providers. Sample data is mapped to a specified data domain. A list of service providers, for cleansing data for the selected data domain, is provided to a user. The user selects a subset of service providers. The sample data is submitted to the subset of service providers, which return results including allegedly cleansed data. The results are profiled and a comparison of the subset of service providers is presented to the user. The user selects a service provider to use when cleansing further data. | 03-29-2012 |
20130332427 | COMPARING AND SELECTING DATA CLEANSING SERVICE PROVIDERS - The present invention extends to methods, systems, and computer program products for exploring and selecting data cleansing service providers. Embodiments of the invention permit a user to explore different data cleansing service providers and compare quality results from the different data cleansing service providers. Sample data is mapped to a specified data domain. A list of service providers, for cleansing data for the selected data domain, is provided to a user. The user selects a subset of service providers. The sample data is submitted to the subset of service providers, which return results including allegedly cleansed data. The results are profiled and a comparison of the subset of service providers is presented to the user. The user selects a service provider to use when cleansing further data. | 12-12-2013 |
20140059015 | SELECTING CANDIDATE ROWS FOR DEDUPLICATION - The present invention extends to methods, systems, and computer program products for selecting candidate records for deduplication from a table. A table can be processed to compute an inverse index for each field of the table. A deduplication algorithm can traverse the inverse indices in accordance with a flexible user-defined policy to identify candidate records for deduplication. Both exact matches and approximate matches can be found. | 02-27-2014 |
20140236907 | SELECTING CANDIDATE ROWS FOR DEDUPLICATION - The present invention extends to methods, systems, and computer program products for selecting candidate records for deduplication from a table. A table can be processed to compute an inverse index for each field of the table. A deduplication algorithm can traverse the inverse indices in accordance with a flexible user-defined policy to identify candidate records for deduplication. Both exact matches and approximate matches can be found. | 08-21-2014 |
Patent application number | Description | Published |
20130117202 | KNOWLEDGE-BASED DATA QUALITY SOLUTION - The subject disclosure relates to a knowledge-driven data quality solution that is based on a rich knowledge base. The data quality solution can provide continuous improvement and can be based on continuous (or on-going) knowledge acquisition. The data quality solution can be built once and can be reused for multiple data quality improvements, which can be for the same data or for similar data. The disclosed aspects are easy to use and focus on productivity and user experience. Further, the disclosed aspects are open and extendible and can be applied to cloud-based reference data (e.g., a third party data source) and/or user generated knowledge. According to some aspects, the disclosed aspects can be integrated with data integration services. | 05-09-2013 |
20130117203 | DOMAINS FOR KNOWLEDGE-BASED DATA QUALITY SOLUTION - The subject disclosure relates to a knowledge-driven data quality solution that is based on a rich knowledge base. The data quality solution can provide continuous improvement and can be based on continuous (or on-going) knowledge acquisition. The data quality solution can be built once and can be reused for multiple data quality improvements, which can be for the same data or for similar data. The disclosed aspects are easy to use and focus on productivity and user experience. Further, the disclosed aspects are open and extendible and can be applied to cloud-based reference data (e.g., a third party data source) and/or user generated knowledge. According to some aspects, the disclosed aspects can be integrated with data integration services. | 05-09-2013 |
20130117219 | ARCHITECTURE FOR KNOWLEDGE-BASED DATA QUALITY SOLUTION - The subject disclosure relates to a knowledge-driven data quality solution that is based on a rich knowledge base. The data quality solution can provide continuous improvement and can be based on continuous (or on-going) knowledge acquisition. The data quality solution can be built once and can be reused for multiple data quality improvements, which can be for the same data or for similar data. The disclosed aspects are easy to use and focus on productivity and user experience. Further, the disclosed aspects are open and extendible and can be applied to cloud-based reference data (e.g., a third party data source) and/or user generated knowledge. According to some aspects, the disclosed aspects can be integrated with data integration services. | 05-09-2013 |
20140379627 | DOMAINS FOR KNOWLEDGE-BASED DATA QUALITY SOLUTION - The subject disclosure relates to a knowledge-driven data quality solution that is based on a rich knowledge base. The data quality solution can provide continuous improvement and can be based on continuous (or on-going) knowledge acquisition. The data quality solution can be built once and can be reused for multiple data quality improvements, which can be for the same data or for similar data. The disclosed aspects are easy to use and focus on productivity and user experience. Further, the disclosed aspects are open and extendible and can be applied to cloud-based reference data (e.g., a third party data source) and/or user generated knowledge. According to some aspects, the disclosed aspects can be integrated with data integration services. | 12-25-2014 |
Patent application number | Description | Published |
20100002626 | ENTERPRISE MOBILE NETWORK FOR PROVIDING CELLULAR WIRELESS SERVICE USING LICENSED RADIO FREQUENCY SPECTRUM AND INTERNET PROTOCOL BACKHAUL - One embodiment is directed to an enterprise mobile network for providing wireless service within a coverage area associated with an enterprise using licensed radio frequency spectrum. The enterprise mobile network includes a base station subsystem deployed on a premises of the enterprise to provide wireless capacity within the coverage area using the licensed radio frequency spectrum. The enterprise mobile network further includes a mobile switching subsystem deployed in an office of a service provider that operates a public land mobile network. The mobile switching subsystem is communicatively coupled to the public land mobile network. The base station subsystem is communicatively coupled to the mobile switching subsystem using an Internet Protocol (IP) network. The mobile switching subsystem is configured to function as a mobile switching center (MSC) and visitor location register (VLR) for roaming subscribers and local subscribers of the enterprise. The mobile switching subsystem is configured to function as a home location register (HLR) and gateway mobile switching center (GMSC) for local subscribers of the enterprise. | 01-07-2010 |
20100002661 | MULTIPLE-TRX PICO BASE STATION FOR PROVIDING IMPROVED WIRELESS CAPACITY AND COVERAGE IN A BUILDING - One embodiment is directed to a system for providing wireless coverage and capacity for a public land mobile network within a building. The system comprises a pico base station comprising multiple transceiver units. The pico base station is installed in the building. The system further comprises a plurality of antennas located within the building. The plurality of antennas are located remotely from the pico base station. The pico base station is communicatively coupled to the public land mobile network. The pico base station is communicatively coupled to the plurality of antennas. | 01-07-2010 |
20100002662 | ENTERPRISE MOBILE NETWORK FOR PROVIDING CELLULAR WIRELESS SERVICE USING LICENSED RADIO FREQUENCY SPECTRUM AND SUPPORTING MULTIPLE-DEVICE RING FOR INCOMING CALLS - One embodiment is directed to an enterprise mobile network for providing wireless service within a coverage area associated with an enterprise using licensed radio frequency spectrum. The enterprise mobile network is configured to have local subscribers thereof. At least one local subscriber has assigned thereto a local mobile phone number and one or more other numbers (such as a PBX extension number, a public mobile phone number, and a Unified Communications end point). The enterprise mobile network is configured so that the local mobile phone number and one or more of the other numbers ring in response to incoming calls made to the local mobile phone number or the other numbers. | 01-07-2010 |
20100014494 | ENTERPRISE MOBILE NETWORK FOR PROVIDING CELLULAR WIRELESS SERVICE USING LICENSED RADIO FREQUENCY SPECTRUM AND THE SESSION INITIATION PROTOCOL - Support for Session Initiation Protocol (SIP) devices is provided in an enterprise mobile network that provides wireless service within a coverage area associated with an enterprise using licensed radio frequency spectrum. In various embodiments, support SIP devices is provided by, for example, incorporating SIP user agent in a mobile switching subsystem or in a base station subsystem or by incorporating SIP server functionality into a mobile switching subsystem. | 01-21-2010 |
Patent application number | Description | Published |
20100114644 | SYSTEMS AND METHODS FOR SCHEDULING CONTACT CENTER AGENTS - Systems and methods for scheduling workforces are provided. In this regard, a representative method includes: generating a forecast requirement related to a volume of work to be handled by a first workforce and a second workforce, wherein the second workforce is remote from the first workforce; generating work schedules for personnel of the second workforce based on the forecast requirement and skills of the personnel of the second workforce; receiving information corresponding to the work schedules and the skills of the personnel of the second workforce that share work with the first workforce, wherein the work schedules comprise activities; correlating the skills contained in the information with skills that are to be used for scheduling personnel of the first workforce; correlating the activities contained in the information with activities that are to be used for scheduling the personnel of the first workforce; and generating work schedules for the personnel of the first workforce based, at least in part, on a correlation between the skills of the personnel of the second workforce and the first workforce and a correlation between the activities of the personnel of the second workforce and the first workforce. | 05-06-2010 |
20110038475 | SYSTEMS AND METHODS FOR DATA SYNCHRONIZATION IN A CUSTOMER CENTER - A synchronization manager comprises an instruction execution system. The instruction execution system is configured to identify an initial master application of a plurality of workforce applications that are in communication with a contact center, identify remaining ones of the workforce applications as slave applications, determine a substitute master application hierarchy by prioritizing the slave applications, monitor the initial master application to detect changes to user data, and if changes to the user data in the initial master application are detected, update corresponding user data in the slave applications with the changes to the user data in the initial master application. The instruction execution system is further configured to, if the initial master application is unavailable, identify one of the slave applications as a substitute master application based on the prioritization of the slave applications in the substitute master application hierarchy, and monitor the substitute master application to detect changes to the user data. | 02-17-2011 |
20110295639 | SYSTEMS AND METHODS FOR AUTOMATIC SCHEDULING OF A WORKFORCE - Systems and methods are disclosed for scheduling a workforce. In one embodiment, the method comprises the steps of: collecting an agent activity of a first class and an agent activity of a second class; and displaying the agent activity of the first class and the agent activity of the second class along the same timeline axis. The agent activities are collected from a contact center data source. The second class is different from the first class. Both activities are associated with the same agent. Each activity is derived from a different virtual data source. | 12-01-2011 |