Patent application number | Description | Published |
20140258119 | Fraud Decision Processing System and Method - The present invention relates to a method and system for performing fraud screening and choosing whether to accept or deny an online transaction. The system includes a server that receives a transaction request and performs a first fraud screen based on transaction information of the requested transaction. The server further determines which operation to perform: whether to issue a final response right away (accept, reject) or whether to gather more information before issuing a final response. The first fraud screening may be a predictive fraud screening which generates a probability of fraud. The information gathering may be an authentication of the payment instrument. One aspect of the invention further provides selecting an operation flow based on the transaction information. | 09-11-2014 |
20140379537 | OPTIMIZING GENERATION OF AGENCY DEBIT MEMOS - Methods, systems, and computer program products for determining an expected value of generating an agency debit memo and/or inquiry, scheduling a task of generating the memo and/or inquiry, and determining optimal operator staffing levels. An optimizer module determines if an agency debit memo should be generated based on a probability the memo will be disputed by a travel agency and the expected value of generating the memo, and whether an inquiry should be generated in response to the dispute. Tasks of generating agency debit memos and inquiries are ranked and scheduled based on benefit density to optimize the cumulative net return for a given operator staffing level. Data is collected on execution of the tasks and ultimate outcomes and used to determine operator efficiency and to update expected value parameters. Optimum staffing levels may be determined by performing virtual task scheduling for different staffing levels. | 12-25-2014 |
20150019410 | Fraud Management System and Method - The present invention relates to a computer-implemented fraud method and system for managing fraud screening in response to a requested transaction. The fraud management system checks the efficiency of the fraud screening strategy and predicts the efficiency of new fraud screening strategies based on the total cost of fraud. This calculation is facilitated, because transactions are divided into groups, and the total cost of fraud may be calculated for a representative element of the group, and not for each transaction in the group. Furthermore, if the fraud screening is based on rules that apply an acceptance flow to predetermined conditions, the fraud management can choose the best acceptance flow for these predetermined conditions by minimizing the total cost of fraud. Finally, the fraud management can also flag inefficient rules thanks to an indicator related to the total cost of fraud to highlight rules whose predetermined conditions should be changed. | 01-15-2015 |
20150032617 | Secure Channel Payment Processing System and Method - The present invention relates to a method and system for performing fraud screening and choosing whether to accept or deny a transaction within any channel. The system may facilitate the fraud screening processing for the case where this channel is the offline card not present channel, which may be utilized for call center transactions. The system may include a server that receives a transaction request and performs a first fraud screening based on transaction information of the requested transaction. The server may further determine which operation to perform: whether to issue a final response right away (accept, reject) or whether to gather more information before issuing a final response. The information gathering may be an authentication method only usable in another channel (online channel or offline card present channel). The server may create an asynchronous payment, which secures the reservation of the good, while allowing performing the new channel authentication at a later time. Depending on the information gathering results, the server further determines which operation to perform: whether to issue a final response right away (accept, reject) or whether to gather information a second time before issuing a final response. This second information gathering may be a manual review. | 01-29-2015 |
20150073950 | AUDITING RULES OPTIMIZER - Methods, systems, and computer program products for determining when to audit a transaction. An auditing rules optimizer system receives data relating to a transaction conducted by a first business entity that includes a travel product provided by a second business entity. The transaction may be classified as being a type of transaction, and the determination whether to audit the transaction based on the transaction type. The system may also determine expected values of blocking the transaction and/or taking an action to recover a discrepancy. The system may then determine which action to take based on the expected values. Auditing may be performed on transactions by travel agencies and on interline billing between validating and operating carriers. In each case, empirical data from earlier audit periods may be used to adjust parameters used to identify which transactions to audit, and for determining the expected values of the audit actions. | 03-12-2015 |