Patent application number | Description | Published |
20090310767 | SYSTEM AND METHOD FOR MIGRATING A LARGE SCALE BATCH OF CUSTOMER ACCOUNTS FROM ONE VOIP SYSTEM TO ANOTHER VOIP SYSTEM - A system and method in accordance with exemplary embodiments may include receiving account data associated with one or more accounts scheduled to be migrated from one or more first VoIP phone systems to a second VoIP phone system via a network, organizing the one or more accounts based on at least one customer service records and one system log, migrating the one or more accounts into one or more shell accounts provided by the second VoIP phone system, configuring each customer device associated with the one or more accounts to receive data from the second VoIP phone system, and migrating account settings data and account call history data associated with the one or more accounts from the one or more first VoIP phone systems to the second VoIP phone system. | 12-17-2009 |
20120062473 | MEDIA EXPERIENCE FOR TOUCH SCREEN DEVICES - A method may include receiving and outputting a selected multimedia stream at a mobile device. It is determined that a user wishes to browse other available multimedia streams. The selected multimedia stream is paused while the user browses the other available multimedia streams. The selected multimedia stream is cached while the user browses the other available multimedia streams. It is determined that the user has finished browsing the other available multimedia streams. The cached multimedia stream is output. | 03-15-2012 |
20120081299 | METHOD AND APPARATUS FOR PROVIDING REMOTE CONTROL VIA A TOUCHABLE DISPLAY - An approach is provided for controlling a display of a set-top box from a remote control device having a touchable display. User input is received via the touchable display of the remote control device. A control signal is generated in response to the user input for controlling a set-top box coupled to a display. The set-top box is configured to present the content on the display concurrently with the touchable display. | 04-05-2012 |
20120089474 | AUTOMATED AUTOMOBILE MAINTENANCE USING A CENTRALIZED EXPERT SYSTEM - A system includes a database that stores an expert knowledgebase, and one or more servers configured to implement an expert system. The one or more servers receive sensor data associated with sensors from automobile maintenance systems associated with respective ones of multiple automobiles, and analyze the sensor data, using the expert system and the expert knowledgebase, to diagnose whether the multiple automobiles require maintenance and/or repair. The one or more servers send, via a network, results of the analysis of the sensor data to service stations for scheduling maintenance and/or repair of the multiple automobiles. | 04-12-2012 |
20120113264 | MULTI-FEED EVENT VIEWING - A method may include receiving a number of video feeds from video capture devices located at an event venue. The number of video feeds may be dynamically analyzed to determine feed information associated with the number of video feeds. A request to view a multi-feed event may be received from a user device. At least some of the number of video feeds may be provided to the user device in response to the request. Feed information corresponding to the at least some of the number of video feeds may be provided based on the dynamically analyzing. | 05-10-2012 |
20120157067 | CALL MANAGEMENT SYSTEM - A method, performed by a user device, may include detecting an incoming call; determining whether the incoming call is associated with a very important person contact; directing the incoming call to a voicemail system, when the incoming call is not associated with a very important person contact; and providing, when the incoming call is associated with the very important person contact, an instant response message to a device associated with the incoming call without answering the incoming call. The method may further include providing reminder, including a ranked callback list of missed calls, to the user at particular intervals. | 06-21-2012 |
20120158934 | QUEUE PROCESSING SYSTEM - A method, performed by a server device, may include receiving a request from a user device to place a user, associated with the user device, in a particular queue; determining whether the user meets one or more qualifications associated with the queue; placing the user in the particular queue, when the user meets the one or more qualifications; monitoring whether the user continues to meet the one or more qualifications, while the user is in the queue; and removing the user from the particular queue, when the user fails to meet the one or more qualifications. | 06-21-2012 |
20120162423 | METHODS AND SYSTEMS FOR AUTOMOBILE SECURITY MONITORING - Systems and methods for providing an automobile security monitoring service are disclosed. In one embodiment, a method for monitoring the security of a plurality of automobiles includes monitoring, over a network, the security of the plurality of automobiles, receiving, from one of the plurality of automobiles over the network, a message indicating a potential security threat to the automobile, and sending, over a network to a terminal device associated with an owner of the automobile, an alert indicating the potential security threat to the automobile. The method further includes receiving, over the network from the terminal device and responsive to the alert, a request of the owner to stream video from a security camera onboard the automobile, issuing, to the automobile over the network and based on the request, a command to the automobile to stream video from the security camera onboard the automobile. The method further includes receiving, from the automobile over the network, video from the security camera onboard the automobile, and streaming received video over the network to the terminal device. | 06-28-2012 |
20120164989 | METHODS AND SYSTEMS FOR PROVIDING A WIRELESS AUTOMOBILE KEY SERVICE - Systems and methods for providing a wireless automobile key service are disclosed. In one embodiment, a method includes detecting whether the mobile device is connected to the automobile over a first network, launching a wireless automobile key service application on the mobile device when it is detected that the mobile device is connected to the automobile over the first network, and receiving, via the application from an operator of the automobile using the mobile device, a request to issue a command to the automobile. The method further includes determining whether the requested command is a first command or a second command. The method further includes when the requested command is a first command, sending, from the mobile device to a server over a second network, a request to issue the first command to the automobile. The method also includes when the requested command is a second command, sending, from the mobile device to the sever over the second network, a request to issue the second command to the automobile, and receiving, at the mobile device from the server over the second network, status information associated with the automobile. | 06-28-2012 |
20120278399 | PROFILE MESSAGE COMMUNICATIONS - A first user device receives user profile data from a user of the first user device, generates a user profile based on the user profile data, receives profile availability data from the user of the first user device, and designates a user profile availability status based on the profile availability data. A second user device receives target profile data from a user of the second user device, generates a profile message based on the target profile data, and communicates the profile message. The first user device receives the profile message, determines whether the target profile data corresponds to the user profile data of the first user device, generates a user alert when the target profile data corresponds to the user profile data, and enables the user of the first user device to respond to the profile message via a dynamic dashboard. | 11-01-2012 |
20120291068 | HOME DEVICE CONTROL ON TELEVISION - A set-top box may present video content on a television and receive a user request to present an interactive home controls application on the television. Based on the user request, the set-top box may retrieve information associated with one of multiple home devices, and may generate, based on the home device information, an interactive home controls frame that includes functional tiles for managing the home devices. At least one of the functional tiles may include information associated with the one of the multiple home devices and options to control the one of the multiple devices. The set-top box may simultaneously present to the user the interactive home controls frame, including at least one of the functional tiles, and the video content on the television. | 11-15-2012 |
20120299749 | PARKING LOT MANAGEMENT SYSTEM - A parking lot management system determines a current parking space inventory for one or more parking lots using a parking database. The parking lot management system receives, via a network, a location associated with a parking customer, and identifies a parking lot of the one or more parking lots currently having available parking spaces based on the customer's location. The parking lot management system sends, via the network, at least one of a current occupancy, parking rates, or a location of the identified parking lot to the parking customer. The parking lot management system further receives a parking space reservation inquiry from the parking customer, and identifies a parking space from the identified parking lot based on the parking customer's location. | 11-29-2012 |
20120309424 | USER PROFILE-BASED ASSISTANCE COMMUNICATION SYSTEM - A method including providing a user profile-based assistance service; receiving an assistance request from a subscriber, wherein the assistance request includes geographic information pertaining to a destination of the subscriber; searching a user profiles repository storing user profiles of other subscribers, wherein each user profile includes information indicating a geographic location in which the other subscriber has at least one of lived or worked; selecting candidate user profiles to offer assistance to the subscriber seeking assistance based on a matching between the geographic information pertaining to the destination and a geographic location in which each of the one or more other subscribers at least one of currently lives or works; sending the one or more candidate user profiles to the subscriber; receiving a selection of one of the one or more candidate user profiles; and establishing a communication session between the subscribe and the other selected subscriber. | 12-06-2012 |
20120327812 | SYSTEM FOR AND METHOD OF CALL TRANSFER MANAGEMENT - A system for and method of call transfer management may include receiving a phone call over a landline, receiving, using a device connected to the landline, a wireless signal from a mobile device indicating a call transfer request, wherein the call transfer request contains a mobile device indicator, determining, using the device connected to the landline, that the phone call over the landline will be transferred to the mobile device, wherein the determination is made at least in part on the receipt of the call transfer request, sending, from the device connected to the landline, a call transfer request over the landline, wherein the call transfer request contains a mobile device indicator of the mobile device, and transferring the phone call from the landline to the mobile device. | 12-27-2012 |
20130007789 | SET-TOP BOX CHANNEL TUNING TIME MEASUREMENT - A network device receives, across a network, measurements of channel tuning times from multiple, different set-top boxes (STBs), where the channel tuning times are measured internally within each of the multiple, different STBs. The network device stores the measurements of the channel tuning times as data in a data structure and analyzes channel tuning behavior of at least one of the multiple, different STBs based on the data stored in the data structure. The network device generates a report of the channel tuning behavior of the at least one of the multiple, different STBs. | 01-03-2013 |
20130029650 | LIMITING MOBILE DEVICE SERVICES IN AN AUTOMOBILE - A method may include determining whether a mobile communication device is in a driver compartment of an automobile. The method may include determining whether the automobile is in motion or not in motion. Further, the method may include redirecting a call to the mobile communication device when the mobile communication device is in the driver compartment and the automobile is in motion. | 01-31-2013 |
20130031159 | SYSTEM AND METHOD FOR ENFORCING APPLICATION ADOPTION - A method includes determining that a legacy application is executing on a client device. When the legacy application is open in the client device, an adoption rule is applied, wherein the adoption rule defines an instance in which a user is required to use a replacement application instead of the legacy application. When it is determined that the adoption rule is satisfied, the replacement application is executed and use of the legacy application is prevented. | 01-31-2013 |
20130080972 | PROACTIVE USER INTERFACE - A system may include a computing device configured to provide a proactive user interface, the proactive user interface configured to selectively propose suggested actions when a user of the computing device is determined to be in a passive mode. The computing device may include a proactive user interface module configured to: wait for at least one event, determine whether trigger criteria are met based on the at least one event, and when the trigger criteria are met, propose a suggested action to the user based on the at least one event. | 03-28-2013 |
20130084833 | DYNAMIC NAVIGATIONAL SYSTEM - A system and method for a dynamic navigational system may include a server configured to send event information associated with an event to a user device. The event information may include a general event location. The server may also be configured to receive a user response to the event information and send a focused event location to the user device in response to the user response selecting to attend the event. The focused event location may be located within the general event location. | 04-04-2013 |
20130097179 | CROWD-SOURCED PROBLEM SOLVING - A device includes an input device configured to receive a plurality of user inputs including a predetermined user input. A display device is configured to display a graphical user interface. A memory device is configured to store device information. A help application is in communication with the input device, the display device, and the memory device and is configured to detect the predetermined user input and, in response, populate the graphical user interface with a list of selectable solutions associated with the device information in accordance with a performance rank associated with each solution. | 04-18-2013 |
20130130669 | MOBILE DEVICE SESSION SWITCHING - A method includes identifying, by a mobile device, a time, a day, a date or a location, and accessing a database storing first information correlating the time, day, date and location to a personal mode or a business mode for the mobile device. The method also includes identifying, exception information associated with the time, day, date, or location, and identifying user preference information associated with the personal mode and the business mode. The user preference information identifies a background associated with a home screen, icons provided on the home screen, or links to information accessible via the home screen. The method further includes configuring the mobile device in the personal or business mode based on the first information and the exception information, wherein the configuring includes providing, on the home screen, information corresponding to the user preference information associated with either the personal or business mode. | 05-23-2013 |
20130150088 | LOCATION-BASED PROXIMITY NOTIFICATION - A user device may receive selection of a type of a location-based proximity notification, and may receive a device parameter, a message parameter, and a location parameter for the selected notification type. The user device may detect that the user device is proximate to a location defined by the location parameter, and may provide a proximity notification message, defined by the message parameter, to a device defined by the device parameter, when the user device is proximate to the location. | 06-13-2013 |
20130190013 | LOCATION-BASED CALL CENTER FILTERING - A device may receive a request for a service call and location information associated with a user device, and may determine an address of a customer, associated with the user device, based on the location information. The device may determine customer information based on the address, and may filter a list of call centers, for the service call, based on the customer information and the address. The device may generate trouble ticket information for the service call, and may provide the customer information and the trouble ticket information to call centers provided in the filtered list of call centers. | 07-25-2013 |
20140033277 | Program Service Based on Individual Identification - Method, device, and storage medium for providing a program service based on identifying a user at a user level versus at an account level or a device level. The user is identified based on an identifier associated with a mobile device. The program service allows the user to store program session information according to various user settings including location, time of day, user device used during previous session, type of program, and service provider that provides access to the program service. The program service allows the user to share program session information with other users or prevent other users from accessing the program session information. The program service provides digital rights management at the user level. | 01-30-2014 |
20140040036 | ADVERTISEMENT PLATFORM - Method, device, and storage medium for providing an advertisement platform that allows users to purchase advertisement space on user devices. The advertisement platform delivers the advertisements to the user devices. The advertisement platform uses information from the users of the user devices to identify the available advertisement space. The advertisement platform calculates credits to be applied to services associated with the users of the user devices based on the available advertisement space offered by the users of the user devices. | 02-06-2014 |
20140114753 | METHOD AND SYSTEM FOR ALLOCATING BANDWIDTH BASED ON DEVICE USER RESPONSE - An approach for regulating the allocation of network bandwidth capacity based on user responsiveness to advertisement content is described. A bandwidth allocation platform determines, based on a metering of content delivered to a device via a network, the amount of content delivered is approaching a predetermined threshold of bandwidth allocated to the device by a provider of the network. The bandwidth allocation platform further determines, based on a monitoring of a duration or type of interaction or response of a user, an amount of additional bandwidth to be allocated to the device. | 04-24-2014 |
20140123180 | Methods and Systems for Facilitating Remote Control of a Television by a Support Technician - An exemplary method includes a remote support management system 1) receiving a television support request from a user of a television, 2) generating, in response to the television support request, a ticket identifier associated with the television support request, and 3) facilitating, in accordance with the ticket identifier, remote control of the television by a support technician by way of a computing device associated with the support technician. Corresponding methods and systems are also disclosed. | 05-01-2014 |
20140149562 | METHOD AND SYSTEM FOR PROVIDING USER-BASED BANDWIDTH MANAGEMENT - An approach for enabling a user to adapt the usage of content by an application is described. An adaptation platform determines usage of content by an application satisfies a predetermined bandwidth threshold. The adaptation platform then initiates an adaptation of the usage of the content by the application based on the bandwidth configuration setting. | 05-29-2014 |
20150044983 | PERSONAL EMERGENCY MESSAGE FRAMEWORK - A mobile device determines that a communications tower is unresponsive to non-emergency wireless signals, and receives user input to select a recipient for an emergency message from a group of pre-registered recipients. The mobile device presents a group of pre-configured status indicators and receives user input to select a particular status indicator. The mobile device generates a text-based emergency message based on the selected recipient, the selected status indicator, location information for the mobile device, and a time stamp. The mobile device sends, to a message server that is different than the message recipient, the text-based emergency message. To determine a status of the message originator without requiring a connection between mobile devices, the intended recipient initiates a fetch message request to retrieve the text-based emergency message from the message server. | 02-12-2015 |
20150071181 | METHOD AND APPARATUS FOR SELECTIVELY ADAPTING BANDWIDTH CONSUMPTION - An approach for dynamically adapting bandwidth consumption is described. A token based access platform determines at least one tier of service of a network provider to associate with a request for the use of bandwidth of a wireless access network based on the assignment of a unique token to a user and/or a node associated with the user. The platform then generates, in real-time, an instruction to adapt the amount of bandwidth to be shared by the node associated with the user based on the determination. | 03-12-2015 |
20150084770 | ALERT SENSING AND MONITORING VIA A USER DEVICE - A device may configure recognition of a first alert. The device may store information associated with recognition of the first alert. The device may determine a response action to be associated with recognition of the first alert. The device may store information identifying an association between the first alert and the response action. The device may detect a second alert. The device may determine that the second alert matches the first alert based on the information associated with recognition of the first alert. The device may retrieve the stored information identifying the association between the first alert and the response action based on determining that the second alert matches the first alert. The device may perform the response action based on retrieving the stored information identifying the association between the first alert and the response action. | 03-26-2015 |
20150163187 | INTELLIGENT PRESENCE BASED MESSAGING - A method, performed by a computer device, may include receiving a request to send a message from a sender to a recipient. The method may further include obtaining a recipient status associated with the recipient, wherein in the recipient status includes an indication that the recipient is in motion; identifying a sender rule associated with the sender; selecting a notification type for the message based on the recipient status and the identified sender rule; and applying the selected notification type to the message. | 06-11-2015 |
20150180976 | MESSAGE CONTROLLED APPLIANCES - A method, performed by a computer device, may include receiving an event notification of an event type associated with a source device in an appliance network. The method may further include detecting an activity initiated by a user in connection with the event type associated with the source device; generating an activity rule that associates the event type with the detected activity; receiving another event notification for the event type associated with the source device; and executing another activity in response to the received other event notification, based on the generated activity rule. | 06-25-2015 |
20150181503 | TEMPORARY ACCESS TO WIRELESS NETWORKS - A server device may receive a first request for temporary access to a wireless network, the first request being associated with a first device, wherein the temporary access is based on a subscription for access to the wireless network, the subscription being associated with a second device; grant the first request for temporary access to the wireless network; subsequently determine that the temporary access to the wireless network has expired; receive, after the temporary access has expired, a second request for temporary access to the wireless network, the second request being associated with the first device; and reject the second request for temporary access to the wireless network, the rejecting being based on determining that temporary access has previously been granted to the first device. | 06-25-2015 |