Patent application number | Description | Published |
20080215323 | Method and System for Grouping Voice Messages - A method for grouping voice messages includes extracting a voice signature from a voice message and tagging the voice message with an identification associated with the voice signature. The method also includes grouping the voice message based on the identification. | 09-04-2008 |
20080226046 | Integrated Alerting - In a wide-area communication system, users or numbers in the system to be alerted are ranked so to improve the efficiency of the alert calls. Rankings are based on various factors, including whether two or more users are on the same active call, whether a user is on an active call, how recently a user ended a call, and whether a user recently missed a call. Within rankings, there may be multiple callers or numbers. These users may further be ranked, such as by determining which caller is expected to end a call first based on the current elapsed time of the call and the average call duration for that user or number. | 09-18-2008 |
20080243386 | Method and System for Communicating Arrival Notifications - A method for communicating an arrival notification includes receiving a first destination and determining a location of the first destination. The method further includes calculating an estimated time of arrival for a mobile endpoint to arrive at the location of the first destination and sending a notification message indicating the estimated time of arrival to a communication device associated with the first destination. | 10-02-2008 |
20080310398 | CALL PRIORITY BASED ON AUDIO STREAM ANALYSIS - A method and system of prioritizing calls based on audio stream analysis includes receiving a plurality of calls, wherein each call comprises an audio stream. The audio stream associated with one of the calls is analyzed for pre-determined audio characteristics. The call is processed based on the audio characteristics of the call. A system for prioritizing calls includes a multipoint control unit for receiving calls. An audio stream capture system captures an audio stream from the calls. The audio stream is analyzed by the capture system according to one or more selected criteria and an urgency priority ranking is determined for each call. The calls are ranked in a queue database according to urgency priority. A controller manages the audio stream capture system, the audio analyzer and queue database computer system. | 12-18-2008 |
20090005073 | Method and System for Using Signal Quality Information - A method includes receiving destination information comprising a desired destination and receiving regional signal quality information comprising signal quality information associated with one or more regions of an area. The method also includes determining a first route to the desired destination based on the regional signal quality information. | 01-01-2009 |
20090005097 | Method and System for Automatically Identifying Wireless Signal Quality of a Region - A method for automatically identifying wireless signal quality of a region includes receiving signal quality information associated with wireless signals received by each of a plurality of mobile endpoints and receiving location information identifying locations of each of the plurality of mobile endpoints. The method also includes, based on the received signal quality information and the received location information, identifying a first region of an area, the first region having a first signal quality. | 01-01-2009 |
20090009588 | Recognition of human gestures by a mobile phone - In one embodiment, a method includes electronically detecting a gesture of a user listening to a speaker via a communication device, and generating an audible and/or visual response that corresponds to the gesture. The audible and/or visual response is then communicated to the speaker. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. | 01-08-2009 |
20090043502 | System and Method for Navigating Using Multiple Modalities - A system for navigating includes an interface operable to receive position information of a first modality. The position information of the first modality is associated with a navigation unit. The interface is further operable to receive position information of a second modality. The position information of the second modality is associated with the navigation unit. The system also includes a processor coupled to the interface and operable to identify a destination. The system is further operable to navigate to the destination based on the position information of the first and second modalities by switching between the first modality and the second modality. | 02-12-2009 |
20090086933 | CALL ROUTING USING VOICE SIGNATURE AND HEARING CHARACTERISTICS - In an example embodiment, a system that appropriately routes calls to an agent at a contact center based on the agent's voice and/or hearing characteristics. The agent is selected by matching speech and hearing characteristics of a caller with the speech and hearing characteristics of an agent. In order to find the best match for the caller, the contact center determines if the caller is hearing impaired, and if so determines a suitable frequency range for the caller. If a match cannot be found, the agent's and/or caller's voice may be shifted in real time and adjusted to a frequency range that is best suited for the caller. | 04-02-2009 |
20090097677 | Enhancing Comprehension Of Phone Conversation While In A Noisy Environment - In one embodiment, one or more users may be participating in a conversation. In one example, a first user may be speaking into a speaker end device and a second user may be listening at a listener end device. The second user may be in an environment where noise may be present. Particular embodiments determine characteristics of the noise at the listener end device. Characteristics of a voice signature for a user speaking with the speaker end device are also determined. Comprehension enhancement of voice signals received from speaker end device is then performed based on characteristics of the noise at the listener end device and characteristics of the voice signature. For example, the signature of the voice signals may be altered to lessen the overlap with the noise. | 04-16-2009 |
20090100468 | FACILITATING REAL-TIME TRIGGERS IN ASSOCIATION WITH MEDIA STREAMS - In one embodiment, a Media Analysis and Delivery System obtains a set of media delivery rules, wherein the set of media delivery rules includes one or more triggers, each of the triggers identifying a topic of interest. The Media Analysis and Delivery System examines a media stream for at least one of the one or more triggers in accordance with the set of media delivery rules. The Media Analysis and Delivery System provides at least a portion of the media stream in response to at least one of the triggers in accordance with at least one of the set of media delivery rules. | 04-16-2009 |
20090111431 | Functionality Distribution for a Mobile Endpoint - In an embodiment, a method includes identifying a first component device of a plurality of component devices in a communication network and determining that the first component device is operable to perform a first function of a plurality of functions associated with a mobile endpoint. The method also includes distributing the first function from the mobile endpoint to the first component device in response to determining that the first component device is operable to perform a first function of the plurality of functions associated with the mobile endpoint. | 04-30-2009 |
20090119115 | Customizing A Target Using An Endpoint - In one embodiment, customizing a target using an endpoint includes receiving customization parameters through a wireless link, where a customization parameter designating a setting for a feature of a target. The customization parameters are stored at the endpoint. A customization request comprising the customization parameters is generated. The customization request is sent to a customizer of the target to customize the target. | 05-07-2009 |
20090125948 | Communication Processing Based on Television Use - In one embodiment, a method includes receiving a first user profile comprising at least one rule associated with at least one show. The at least one rule is activated upon the occurrence of a first event. The method also includes detecting the occurrence of the first event. Upon detecting the occurrence of the first event, the method further includes activating the at least one rule and processing a first communication based on the at least one rule. | 05-14-2009 |
20090128285 | Providing An Endpoint Access To A Locked Target - In one embodiment, providing an endpoint access to a locked target includes receiving a virtual key at a grantee endpoint through a wireless link. The virtual key results from a permission from a grantor endpoint, and is operable to unlock a physical lock of the target. The virtual key is wirelessly transmitted to a management system of the target to unlock the lock. | 05-21-2009 |
20090131085 | Supporting Communication Among Endpoints In A Geographical Area - In one embodiment, a method includes receiving a request message from a requesting endpoint, where the request message requests a communication session corresponding to an area. An area-based group comprising one or more endpoints associated with the area is identified. The area-based group allows the endpoints to communicate with each other in the communication session. The requesting endpoint is added to the area-based group to allow the requesting endpoint to communicate with the one or more endpoints in the communication session. | 05-21-2009 |
20090146779 | Home entertainment system providing presence and mobility via remote control authentication - An apparatus in one embodiment is operable to receive, from a remote control device associated with a video display device, biometric input of a user. Responsive to a match of the biometric input with stored biometric data of the user, the user is authenticated. The remote control device and/or the video display device are then configured based on user settings associated with the stored biometric data of the user. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. | 06-11-2009 |
20090157842 | System and Method for Using an Aggregation Server with Client Devices - In one embodiment, a system includes one or more client devices and a server. The client devices store media files and communicate selection information to the server. The server receives the selection information from the one or more client devices, selects media files for a playlist using the selection information, and generates a playlist of the selected media files. | 06-18-2009 |
20090158382 | System and Method for Using Mobile Media Players in a Peer-to-Peer Network - In one embodiment, a system comprises a first mobile media player and a second mobile media player. The first mobile media player stores first media files, and the second mobile media player stores second media files. The first mobile media player and second mobile media player communicate with one another in a peer-to-peer network to generate a playlist and to play media files from the playlist. | 06-18-2009 |
20090179752 | MOBILE DEVICE SAFETY - In an example embodiment, an automatic warning system that warns users of personal mobile devices (such as cellular telephones and portable music players) when they enter or are near the threshold of a hazardous area while using their mobile device. In an example embodiment, the mobile device is automatically paused upon entering a street and resumes when the user has crossed the street. In a cellular telephone embodiment, calls are automatically put on hold upon entering the hazardous area, optionally the other parties to the call are informed of the reason for the hold, and the call is automatically resumed when all parties have left the hazardous area. | 07-16-2009 |
20090184843 | Traffic Flow Based Displays - A method includes determining a first flow characteristic of a flow, the flow comprising at least one targeted user. The method also includes generating for display a first message based on the first flow characteristic of the flow. | 07-23-2009 |
20090203394 | Location Based Handoff - A method includes determining a coverage area for each of a plurality of base stations. The method also includes receiving a first location parameter indicative of a mobile unit's location. The method further includes transitioning a first connection between the mobile unit and a first base station of the plurality of base stations to a second connection between the mobile unit and a second base station of the plurality of base stations. The transition is based on the coverage areas of the first base station and the second base station and the first location parameter. | 08-13-2009 |
20090204320 | Traffic Predictive Directions - A method includes receiving a request to determine a route between a starting location and a destination location. The method also includes determining a first route between the starting location and the destination location using predictive traffic data for at least one location between the starting location and the destination location. The method further includes providing the first route. | 08-13-2009 |
20090210496 | SYSTEM AND METHOD FOR LEAVING AND RETRIEVING ELECTRONIC MESSAGE NOTES - Methods and apparatus for allowing a message to be left for an expected user of a network application are disclosed. According to one embodiment, a method includes determining when a first user has requested access to a first application, and determining if there is a message for the first user when it is determined that the first user has requested access to the first application. The method also includes informing the first user of the message if it is determined that there is the message for the first user, as well as providing the first user with access to the first application after informing the first user of the message and after the first user acknowledges that the first user has been informed of the message. | 08-20-2009 |
20090274283 | ENHANCED DIRECTORY FOR COMMUNICATIONS DEVICES - In one embodiment, a method includes establishing a call, and continuously monitoring the call from or using a first endpoint associated with the call. Monitoring the call includes identifying when an information element associated with the call has changed. The method also includes determining when the information associated with the call has changed, and storing a representation of the information element in an enhanced directory arrangement associated with the first endpoint when the information associated with the call has changed. | 11-05-2009 |
20100013905 | FLOOR CONTROL IN MULTI-POINT CONFERENCE SYSTEMS - In one embodiment, a conference with multiple end points is provided. At the locations, multiple screens may be configured to display video from a portion of the multiple end points. Video from multiple locations is output onto the multiple screens, such as video streams from N different segments are output on N different screens. The video output may be determined based on a first dimension of the floor control algorithm. A push-to-talk input may then be received from a button. A video segment associated with the push-to-talk button is then determined and the video segment is output on one of the multiple screens in response to receiving the push-to-talk input. The push-to-talk input may be used by users that cannot actively participate in the first dimension of the floor control algorithm. For example, users using sign language cannot speak louder and thus by using the push to talk button or hand gestures can indicate their desire to be switched in as one of the displayed segments. | 01-21-2010 |
20110075883 | Method and System for Recording Automatic Call Distributor Calls - A method for recording automatic call distributor calls includes receiving from a caller a call for distribution to one of a plurality of agents and distributing the call to a first agent of the plurality of agents for handling. The method includes creating a call signature associated with the call for recording verification and recording communications of the call to a recording file. The method also includes embedding the call signature in the recording file. | 03-31-2011 |
20110106337 | AD-HOC MOBILE IP NETWORK FOR INTELLIGENT TRANSPORTATION SYSTEM - A method for intelligently managing a transportation network is provided. The method may include providing a roadside apparatus | 05-05-2011 |
20110195680 | METHOD AND SYSTEM FOR AUTOMATICALLY IDENTIFYING WIRELESS SIGNAL QUALITY OF A REGION - A method for automatically identifying wireless signal quality of a region includes receiving signal quality information associated with wireless signals received by each of a plurality of mobile endpoints and receiving location information identifying locations of each of the plurality of mobile endpoints. The method also includes, based on the received signal quality information and the received location information, identifying a first region of an area, the first region having a first signal quality. | 08-11-2011 |
20110293079 | Techniques for Marking and Manipulating Voice Message Segments Through a Telephone User Interface - In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message. | 12-01-2011 |
20120016536 | AD-HOC MOBILE IP NETWORK FOR INTELLIGENT TRANSPORTATION SYSTEM - A method for intelligently managing a transportation network is provided. The method may include providing a roadside apparatus | 01-19-2012 |
20120039451 | QUEUING AND ROUTING TELEPHONE CALLS - A method and system to process communications in an automatic communication distributor is described. The method may comprise receiving a communication and identifying an originating location from which the communication originates. Thereafter, a determination is made when the originating location corresponds to a predefined high priority geographical area and a priority to the communication is assigned based on the originating location. The call may be assigned a higher priority when the originating location corresponds to the high priority geographical area than when the originating location does not correspond with the high priority geographical area. The communication is queued based on the assigned priority. A method is also provided to assign an agent using an automated call distributor based on a distance between the originating location of the communication and the determined geographical locations of the potential respondents. | 02-16-2012 |
20120089463 | Method and System for Inserting Advertisements in Unified Messaging Solutions - A method and an apparatus for inserting an included message into an e-mail message, wherein the e-mail message is transferred through a unified messaging solution have been provided. In one embodiment, the unified messaging solution detects transmission of a voice mail message as the e-mail attachment. The voice mail message is received by a system that facilitates the transfer of the e-mail message. The system associates the included message with the voice mail message. The included message is inserted into the e-mail message. The system sends the e-mail message along with the included message and the attached voice mail message to an intended user. In a preferred embodiment, the included message is an advertising message. | 04-12-2012 |
20130253732 | AD-HOC MOBILE IP NETWORK FOR INTELLIGENT TRANSPORTATION SYSTEM - A method for intelligently managing a transportation network is provided. The method includes providing a roadside apparatus to communicate with vehicle nodes associated with vehicles in a transportation network, the vehicle nodes being in a range of control of the roadside apparatus. Based on real-time location and direction information received from a particular vehicle node associated with a particular one of the vehicles, a specific neighboring roadside apparatus whose range of control is next to be entered by the particular vehicle is identified. Handover information is communicated to the specific neighboring roadside apparatus, and the particular vehicle node is communicatively connected to the specific roadside apparatus before disconnection from the roadside apparatus. | 09-26-2013 |
20130301813 | METHOD AND APPARATUS TO PROCESS AN INCOMING MESSAGE - A method and apparatus to process an incoming message is described. The method may comprise, at a recipient system, receiving an incoming message from a message communicator and automatically analyzing message content to identify a keyword included in the message content. Thereafter, a predefined action associated with the keyword may be identified and the action may be performed. In an example embodiment, the predefined action may be a priority with the message, alerting an intended recipient of the message, routing the message to the intended recipient, paging the intended recipient, emailing the message to the intended recipient, sending an SMS message to the intended recipient, or the like. In an example embodiment, a user/owner of a mailbox may search a message database to identify incoming messages which includes the search term in the message content. | 11-14-2013 |
20140031064 | Method and System for Automatically Identifying Wireless Signal Quality of a Region - A method for automatically identifying wireless signal quality of a region includes receiving signal quality information associated with wireless signals received by each of a plurality of mobile endpoints and receiving location information identifying locations of each of the plurality of mobile endpoints. The method also includes, based on the received signal quality information and the received location information, identifying a first region of an area, the first region having a first signal quality. | 01-30-2014 |
20140095058 | AD-HOC MOBILE IP NETWORK FOR INTELLIGENT TRANSPORTATION SYSTEM - A method and system for intelligently managing a transportation network are provided. The method includes dynamically establishing an ad hoc data communications network that includes vehicle nodes provided by respective vehicles in a transportation network. Behavior of one or more of the vehicles can be controlled remotely in response to automated traffic analysis performed based on real-time information received via the ad hoc network. Remote control of the one or more vehicles can include controlling vehicle motion by controlling vehicle subsystems via real-time command data transmitted to the respective vehicles via the ad hoc network. | 04-03-2014 |
20140198175 | SCALABLE CONFERENCE BRIDGE - In one embodiment, a conference bridge receives a call initiated by a first caller endpoint. The conference bridge identifies a conference to which the call requests entry and determines whether the conference bridge has available resources to process the call. The conference bridge enables the call to join the conference via a second conference bridge associated with a second caller endpoint participating in the conference according to whether the conference bridge has available resources to process the call. | 07-17-2014 |