Patent application number | Description | Published |
20130163452 | SYSTEMS AND METHODS FOR ADJUSTING CARRIER QUALITY METRICS FOR INTRINSIC IMPARIMENTS - An Internet protocol (IP) telephony system terminates calls to certain groups of telephone numbers via multiple different telephony carriers. The IP telephony system will discontinue using a telephony carrier to terminate calls if the quality provided by the carrier falls below a threshold level. The IP telephony system includes a quality monitoring unit that determines when a particular group of telephone numbers are intrinsically impaired, such that no carrier could provide high quality when terminating calls to those numbers. In these circumstances, the IP telephony system adjusts the quality threshold to which a carrier's quality is compared when completing calls to the impaired numbers to account for the intrinsic impairment of the telephone numbers. | 06-27-2013 |
20130163581 | SYSTEMS AND METHODS OF INTEGRATING CALL DETAIL RECORD INFORMATION FROM MULTIPLE SOURCES - A system for establishing Internet protocol based telephony communications between a calling telephony device and a called telephony device includes multiple logical elements that help to setup and carry the telephony communication. Multiple ones of the logical elements create call detail records that contain data about the telephony communication. Information contained in the call detail records is used to determine which call detail records relate to the same telephony communication. Once the call detail records relating to the same telephony communication are identified, a global identification number can be written into each of the call detail records to tie them together, or information drawn from the multiple call detail records can be used to create a single consolidated call detail record. | 06-27-2013 |
20130163730 | SYSTEMS AND METHODS FOR ADJUSTING CARRIER QUALITY METRICS FOR INTRINSIC IMPARIMENTS - An Internet protocol (IP) telephony system terminates calls to certain groups of telephone numbers via multiple different telephony carriers. The IP telephony system will discontinue using a telephony carrier to terminate calls if the quality provided by the carrier falls below a threshold level. The IP telephony system includes a quality monitoring unit that determines when a particular group of telephone numbers are intrinsically impaired, such that no carrier could provide high quality when terminating calls to those numbers. In these circumstances, the IP telephony system adjusts the quality threshold to which a carrier's quality is compared when completing calls to the impaired numbers to account for the intrinsic impairment of the telephone numbers. | 06-27-2013 |
20140211783 | SYSTEMS AND METHODS FOR INTEGRATING ROUTE AND RANK INFORMATION INTO CALL DETAIL RECORDS - The present technology is directed to systems and methods for integrating route and rank information into call detail records. The system receives information relating to a communication that is established between a first communication device and a second communication device. The information includes routing information for the established communication that includes at least a route identifier and a rank identifier. The system records the received route identifier and the rank identifier in a call detail record that is generated for the established communication. The route and rank information may be analyzed to for various purposes including troubleshooting and quality improvement. | 07-31-2014 |
20140211784 | SYSTEMS AND METHODS FOR INTEGRATING ROUTE AND RANK INFORMATION INTO CALL DETAIL RECORDS - The present technology is directed to systems and methods for integrating route and rank information into call detail records. The system receives information relating to a communication that is established between a first communication device and a second communication device. The information includes routing information for the established communication that includes at least a route identifier and a rank identifier. The system records the received route identifier and the rank identifier in a call detail record that is generated for the established communication. The route and rank information may be analyzed to for various purposes including troubleshooting and quality improvement. | 07-31-2014 |
20140211785 | SYSTEMS AND METHODS FOR INTEGRATING ROUTE AND RANK INFORMATION INTO CALL DETAIL RECORDS - The present technology is directed to systems and methods for integrating route and rank information into call detail records. The system receives information relating to a communication that is established between a first communication device and a second communication device. The information includes routing information for the established communication that includes at least a route identifier and a rank identifier. The system records the received route identifier and the rank identifier in a call detail record that is generated for the established communication. The route and rank information may be analyzed to for various purposes including troubleshooting and quality improvement. | 07-31-2014 |
20140269445 | SYSTEMS AND METHODS FOR MATCHING CALL DETAIL RECORDS FOR THE SAME COMMUNICATION GENERATED BY DIFFERENT ELEMENTS OF AN IP TELEPHONY SYSTEM - Call detail records (CDRs) that are generated by different elements of an IP telephony system in connection with the same communication can be matched to one another using timing information contained in the CDRs. Other information in addition to timing information, and which is present in two CDRs relating to the same communication may be used in conjunction with timing information to match CDRs from the same communication. Also, information relating to the type of flow path that a communication follows through the elements of an IP telephony system may also be recorded in a final CDR that is created for each communication. | 09-18-2014 |
20140321461 | EFFICIENT CALL ROUTING BASED UPON NETWORK CONDITIONS - A method and apparatus for routing a telecommunication connection request on an internal telecommunication network are provided herein. In some embodiments, the method may receive a request to establish a telecommunication connection, determine a route to an external telecommunication network to facilitate the establishment of the telecommunication connection based on information associated with the external telecommunication network and internal network conditions of the internal telecommunication network, and route telecommunication network traffic over the internal telecommunication network using the determined route to the external telecommunication network. | 10-30-2014 |
Patent application number | Description | Published |
20080209278 | INITIALIZING DIAGNOSTIC FUNCTIONS WHEN SPECIFIED RUN-TIME ERROR CRITERIA ARE SATISFIED - A run-time monitor allows defining sets of run-time error criteria and corresponding diagnostic action to take when the run-time error criteria is satisfied. One way to define the run-time error criteria is to take a baseline measurement of run-time errors that occur during normal processing conditions. A run-time error criteria may then be defined that is based on the baseline measurement. In this manner, a rate of run-time errors that normally occur may be ignored, while a rate of run-time errors in excess of the run-time error criteria could automatically initiate diagnostic action. In this manner, the ability of a programmer to debug run-time errors is significantly enhanced. | 08-28-2008 |
20080275970 | AUTONOMICALLY ADJUSTING CONFIGURATION PARAMETERS FOR A SERVER WHEN A DIFFERENT SERVER FAILS - A load balancer detects a server failure, and sends a failure notification message to the remaining servers. In response, one or more of the remaining servers may autonomically adjust their configuration parameters, thereby allowing the remaining servers to better handle the increased load caused by the server failure. One or more of the servers may also include a performance measurement mechanism that measures performance before and after an autonomic adjustment of the configuration parameters to determine whether and how much the autonomic adjustments improved the system performance. In this manner server computer systems may autonomically compensate for the failure of another server computer system that was sharing the workload. | 11-06-2008 |
20080276118 | AUTONOMICALLY ADJUSTING CONFIGURATION PARAMETERS FOR A SERVER WHEN A DIFFERENT SERVER FAILS - A load balancer detects a server failure, and sends a failure notification message to the remaining servers. In response, one or more of the remaining servers may autonomically adjust their configuration parameters, thereby allowing the remaining servers to better handle the increased load caused by the server failure. One or more of the servers may also include a performance measurement mechanism that measures performance before and after an autonomic adjustment of the configuration parameters to determine whether and how much the autonomic adjustments improved the system performance. In this manner server computer systems may autonomically compensate for the failure of another server computer system that was sharing the workload. | 11-06-2008 |
20080276119 | AUTONOMICALLY ADJUSTING CONFIGURATION PARAMETERS FOR A SERVER WHEN A DIFFERENT SERVER FAILS - A load balancer detects a server failure, and sends a failure notification message to the remaining servers. In response, one or more of the remaining servers may autonomically adjust their configuration parameters, thereby allowing the remaining servers to better handle the increased load caused by the server failure. One or more of the servers may also include a performance measurement mechanism that measures performance before and after an autonomic adjustment of the configuration parameters to determine whether and how much the autonomic adjustments improved the system performance. In this manner server computer systems may autonomically compensate for the failure of another server computer system that was sharing the workload. | 11-06-2008 |
20080282176 | Dynamic web page arrangement - A browser renders a page for display according to user habits. When a user interacts with a page associated with a network address, an entry is made in a file that associates the element on the page of the user interaction with the network address. When the page is visited again, the file is checked to see if any entry exists. If an entry exists and the stored user interaction is still relevant for that page, the page is rendered so that the location the user interacted with is provided at the top of the display, or the element is re-arranged, as in the case of a table, or both re-positioning and re-arranging occurs. Such page rendering reduces the need for the user to scroll through the page to view the desired information. | 11-13-2008 |
20140210590 | ENTRY TECHNOLOGY FOR BUILDING AUTOMATION - A computer system accesses identity data providing unique biometric identifications and associated names for respective people. Roles are stored and associating ones of the roles are associated with ones of the people. Rules are stored, wherein each rule is configured to define one of the roles or people and define a condition and an action. The computer system receives from a device at an entryway, biometric data for a person. A named person is indicated for the received biometric data by the identity data accessed by the computer system. The computer system selects a rule corresponding to the identified person or to one of the defined roles for the identified person. The computer system performs the defined action for the selected rule when a current condition satisfies the defined condition for the selected rule. | 07-31-2014 |