Srivastava, Bangalore
Abhilasha Srivastava, Bangalore IN
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20120247186 | NOX GAS SENSOR INCLUDING NICKEL OXIDE - One example includes a sensor for sensing NO | 10-04-2012 |
20140374650 | WATER PURIFICATION COMPOSITIONS OF MAGNESIUM OXIDE AND APPLICATIONS THEREOF - Provided herein is a water purification composition containing a magnesium oxide component and a binder. In certain embodiments, the binder is selected from the group consisting of a polymeric binder, calcium aluminum silicate, and combinations of these. In certain embodiments, the polymeric binder is selected from the group consisting of polymethyl methacrylate, polyethylene, and combinations of these and is present in the composition in an amount of from about 12% to about 20% by weight. In other embodiments, the binder contains calcium aluminum silicate in an amount of from about 1% to about 15% by weight. | 12-25-2014 |
Abhishek Srivastava, Bangalore IN
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20090002032 | DATA SYNCHRONIZER - A data synchronizer is to avoid the pulse width constraint on the data while synchronizing the data between two devices operating at different clock rates. The data synchronizer may comprise one or more storage units such as the flip-flops and a clock gating logic associated with each storage unit. The clock gating logic may generate a control signal which may either allow or stall the clock reaching the storage units. The control signal may be generated by comparing the input and the output to the storage units. | 01-01-2009 |
Abhishek Kumar Srivastava, Bangalore IN
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20110270450 | SYSTEMS AND METHODS FOR IDENTIFYING WIND TURBINE PERFORMANCE INEFFICIENCY - The present disclosure relates to an approach by which low-performing turbines may be identified from among a plurality of wind turbines, such as may be present at a wind power plant. In accordance with one embodiment, low-performing turbines are identified from among pairs of turbines and based upon a comparison of the observed and expected performance of the turbines within each pair. | 11-03-2011 |
Amarendra Srivastava, Bangalore IN
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20140297353 | METHOD AND SYSTEM FOR CREATING AND DISTRIBUTING FINANCIAL APPLICATION WORKFLOWS - A method for creating and distributing a workflow for performing a task in a financial application involves receiving an instruction from a workflow creator to begin recording the workflow, where the workflow comprises a chronological ordering of steps which include the task; at the behest of the workflow creator, a step within the workflow is generated; an action performed within the financial application is detected, where the action is an atomic portion of the task, and added to the step; input from the workflow creator to the financial application is detected and a prompt is added to the step; after the cessation of recording, a preview of the workflow is displayed to the workflow creator for approval; if the user approves, a workflow file including the workflow is created and uploaded to a server, which notifies financial applications that the workflow for performing the task is available on the server. | 10-02-2014 |
Anuj Srivastava, Bangalore IN
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20090246529 | Particle with Bipolar Topospecific Characteristics and Process for Preparation Thereof - A particle with bipolar topospecific characteristics, whose precursor is an asymmetric 1:1 or 2:1:1 clay particle having alternating tetrahedral and octahedral sheets terminating with a tetrahedral sheet at one external surface plane and an octahedral sheet at another external surface plane, wherein a chemical group, having greater than 3 carbon atoms, and selected from an organyl or an organoheteryl chemical group, is attached to coordinating cations on the exterior side of one of the surface sheets. | 10-01-2009 |
20110021799 | PARTICLE WITH BIPOLAR TOPOSPECIFIC CHARACTERISTICS AND PROCESS FOR PREPARATION THEREOF - This invention relates to particles with bipolar topospecific characteristics and process of preparation thereof. It is an object of the present invention is to provide a particle with bipolar topospecific characteristics with two spatially distinct regions on its surface having non-identical surface characteristics. It has been found that particles prepared by topospecific treatment of an asymmetric clay precursor with an organyl or an organoheteryl group attached to coordinating cations of one of the surface sheets, provides a particle with bipolar topospecific characteristics with two spatially distinct regions on its surface having non-identical surface characteristics. | 01-27-2011 |
Anuj Kumar Srivastava, Bangalore IN
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20150281131 | SYSTEM AND METHOD FOR DYNAMIC AND CONFIGURABLE L2/L3 DATA-PLANE IN FPGA - A system and method for providing multi-processor data plane architecture have been provided. The method comprises selecting several processing units for performing an egress data process and an ingress data process. A number of processing units are selected for performing an egress data process based on a type of switch and data rate. Several processing pipes are provided for each processing unit. Each processing pipe is divided into several processing stages based on a number of lookup tables used in the egress data process and the ingress data process to absorb a response time of a memory device. The data is stored in several databases in each processing unit, and the databases are copied into several banks to increase an access time with a storage device, such as DDR-SDRAM. Several headers are resynchronized using a fixed delay time through an ACL unit. | 10-01-2015 |
Anurag Srivastava, Bangalore IN
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20130261833 | ARCHITECTURE FOR ENERGY MANAGEMENT OF MULTI CUSTOMER MULTI TIME ZONE DISTRIBUTED FACILITIES - A system and method for energy management for multi customer multi time zone distributed facilities are disclosed. In one embodiment, data associated with the energy management of the multi customer distributed facilities located in different time zones is obtained based on associated energy models by a data acquisition/integration layer. Further, the obtained data for energy management of the multi customer distributed facilities is transformed by a data management layer. Furthermore, control commands are generated using the transformed data and associated one or more pre-defined thresholds and set-points by an energy transaction layer. Also, energy of the multi customer distributed facilities is substantially simultaneously managed using the generated control commands by the energy transaction layer. | 10-03-2013 |
20160019484 | SYSTEM AND METHOD FOR MANAGING RESOURCES OF A PROJECT - Systems and methods for managing resources in a project management model are described herein. In one embodiment, a computer-implemented resource management method is disclosed. The method comprises generating, for fulfilling a project specification, a resource allocation model indicative of at least one of: a hierarchical arrangement of a plurality of resource entities, or a competency index of one or more of the resource entities. One more project phases capable of being automated are identified by analyzing the project specification using one or more automation rules. The method includes initiating computational processing by a bot for automating the identified one or more project phases, and generating a modified workbench for at least one of the resource entities based on the resource allocation model and the identified one or more project phases. | 01-21-2016 |
Ashish Srivastava, Bangalore IN
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20150206277 | UNIFIED MEMORY SYSTEMS AND METHODS - The present invention facilitates efficient and effective utilization of unified virtual addresses across multiple components. In one embodiment, the presented new approach or solution uses Operating System (OS) allocation on the central processing unit (CPU) combined with graphics processing unit (GPU) driver mappings to provide a unified virtual address (VA) across both GPU and CPU. The new approach helps ensure that a GPU VA pointer does not collide with a CPU pointer provided by OS CPU allocation (e.g., like one returned by “malloc” C runtime API, etc.). | 07-23-2015 |
Ashutosh Srivastava, Bangalore IN
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20130175206 | BATTERIES TESTING AND SORTING SYSTEM AND THE METHOD THEREOF - A system includes a robot, comprising a manipulator and a controller, with a gripper mounted on the manipulator, for picking the battery for testing and sorting, a battery holding section for receiving batteries for testing and sorting at predetermined locations in the battery holding section, and a testing section disposed within the working range of the robot, for testing an electrical condition of the battery for testing and sorting, whereby the controller controls the manipulator and the gripper to first-pick the battery for testing and sorting at the predetermined location from the battery holding section and place it to contact the testing section for testing, the testing section tests the battery and sends to the controller a signal indicating the electrical condition of the tested battery, and the controller controls the manipulator and the gripper to second-pick the battery contacting the testing section and sort it according to the signal. | 07-11-2013 |
Ashwani Kumar Srivastava, Bangalore IN
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20150349760 | DATA AND CLOCK SIGNAL VOLTAGES WITHIN AN INTEGRATED CIRCUIT - An integrated circuit | 12-03-2015 |
Avirag Narendra Srivastava, Bangalore IN
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20160042172 | METHOD AND APPARATUS FOR UNLOCKING DEVICES - Methods and apparatuses for unlocking a device with enhanced security level are provided. The method includes: receiving a first input indicating a reference point, receiving an input pattern including a plurality of inputs in a plurality of directions, wherein each of the plurality of inputs is initiated from the reference point, determining whether the plurality of inputs included in the input pattern are substantially identical to a plurality of inputs included in predetermined unlocking data; and unlocking the device based on the determination. | 02-11-2016 |
Jyotish S. Srivastava, Bangalore IN
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20100062989 | OPTIMAL BIOLOGICAL MARKER FOR THE BIOLOGICAL POTENCY OF Emblica Officinalis Gaertn. (AMLA) FRUIT-METHODS AND PRODUCTS THEREOF - Disclosed is the most optimal biomarker for the BIOLOGICAL POTENCY of | 03-11-2010 |
Jyotish Shanker Srivastava, Bangalore IN
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20100034762 | Novel enrichment methods for gallic acid esters including 1-O-galloy1-bata-D-glucose and mucic acid gallates medicaments, therapeutic applications and methods of treatment thereof - Improved methods to prepare aqueous extracts of gallic acid esters including 1-O-galloyl-β- | 02-11-2010 |
Manish Srivastava, Bangalore IN
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20130304834 | METHODS AND SYSTEMS FOR ACCOMPLISHING BUSINESS APPLICATION PROCESSES THROUGH A MESSAGING SERVICE - Systems and methods for accomplishing a business application process of a business application through a standard messaging platform are disclosed. A user sends a request message having a subject field through a standard messaging platform. If the subject field includes at least one command pattern corresponding to a predetermined action for the business application, command action logic corresponding to the at least one command pattern is invoked. Information and potential user actions resulting from the business service function are identified and returned to the user in a response message. In response to the user taking action on the response message, an action message having a subject line corresponding to the action taken by the user on the response message is generated. | 11-14-2013 |
Manisha Srivastava, Bangalore IN
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20110282710 | ENTERPRISE RISK ANALYSIS SYSTEM - A system for analyzing enterprise risks is provided and includes a first subsystem to permit creation of enterprise risk management (ERM) templates and modification thereof into instances of searchable and retrievable ERM content, a second subsystem to permit visualization and editing of the ERM content, a plurality of integrated analysis tools and an ERM work product generator supported by the first and second subsystems to produce ERM analytical results and ERM work product based on the ERM content and a platform. | 11-17-2011 |
20120116839 | ENTERPRISE RISK ANALYSIS SYSTEM - A system is provided in which multiple sub-organizations are part of a parent organization and participate in common risk management. The system includes a first sub-system whereby each sub-organization provides a risk assessment, a second sub-system whereby the risk assessment of each sub-organization is converted into a risk assessment of the parent organization and a third sub-system whereby the respective risk assessments of the sub-organizations and the parent organization are employed for additional analysis. | 05-10-2012 |
Mrinal Srivastava, Bangalore IN
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20150158822 | COMPOUNDS AS INHIBITOR OF DNA DOUBLE-STRAND BREAK REPAIR, METHODS AND APPLICATIONS THEREOF - The present disclosure relates to compound of structural “formula I” and a method for preparing a compound of structural formula I. The disclosure further relates to a method of arresting DNA double-strand break (DSB) repair by employing the compound of structural formula I. | 06-11-2015 |
Piyush Kumar Srivastava, Bangalore IN
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20110066594 | METHODS AND SYSTEMS FOR FILE REPLICATION UTILIZING DIFFERENCES BETWEEN VERSIONS OF FILES - Methods and systems for efficient file replication are provided. In some embodiments, one or more coarse signatures for blocks in a base file are compared with those coarse signatures for blocks of a revised file, until a match is found. A fine signature is then generated for the matching block of the revised file and compared to a fine signature of the base file. Thus, fine signatures are not computed unless a coarse signature match has been found, thereby minimizing unneeded time-consuming fine signature calculations. Methods are also provided for determining whether to initiate a delta file generation algorithm, or whether to utilize a more efficient replication method, based upon system and/or file parameters. In accordance with additional embodiments, the lengths of valid data on physical blocks are obtained from physical block mappings for the files, and these lengths and mappings are utilized for delta file generation, to minimize unnecessary signature computations. | 03-17-2011 |
20130031056 | METHODS AND SYSTEMS FOR FILE REPLICATION UTILIZING DIFFERENCES BETWEEN VERSIONS OF FILES - Methods and systems for efficient file replication are provided. In some embodiments, one or more coarse signatures for blocks in a base file are compared with those coarse signatures for blocks of a revised file, until a match is found. A fine signature is then generated for the matching block of the revised file and compared to a fine signature of the base file. Thus, fine signatures are not computed unless a coarse signature match has been found, thereby minimizing unneeded time-consuming fine signature calculations. Methods are also provided for determining whether to initiate a delta file generation algorithm, or whether to utilize a more efficient replication method, based upon system and/or file parameters. In accordance with additional embodiments, the lengths of valid data on physical blocks are obtained from physical block mappings for the files, and these lengths and mappings are utilized for delta file generation, to minimize unnecessary signature computations. | 01-31-2013 |
20130103496 | GENERATION OF USER PROFILES BASED ON FUTURE LOCATIONS - A computer-implemented method for generating user profiles based on future locations of a user includes receiving one or more future locations along with time duration of a user at each of the one or more future locations. The computer-implemented method also includes identifying a plurality of attributes associated with the one or more future locations. Further, the computer-implemented method includes inferring future interests of the user. Moreover, the computer-implemented method includes dynamically generating user profiles in accordance with the time duration of the user at each of the one or more future locations. | 04-25-2013 |
20130124472 | METHODS AND SYSTEMS FOR FILE REPLICATION UTILIZING DIFFERENCES BETWEEN VERSIONS OF FILES - Methods and systems for efficient file replication are provided. In some embodiments, one or more coarse signatures for blocks in a base file are compared with those coarse signatures for blocks of a revised file, until a match is found. A fine signature is then generated for the matching block, of the revised file and compared to a fine signature of the base file. Thus, fine signatures are not computed unless a coarse signature match has been found, thereby minimizing unneeded time-consuming fine signature calculations. Methods are also provided for determining whether to initiate a delta file generation algorithm, or whether to utilize a more efficient replication method, based upon system and/or file parameters. In accordance with additional embodiments, the lengths of valid data on physical blocks are obtained from physical block mappings for the files, and these lengths and mappings are utilized for delta file generation, to minimize unnecessary signature computations. | 05-16-2013 |
20130311258 | DIFFERENTIAL DEALS IN A THEME GROUP - Techniques are provided for offering a deal to a group of users, and for determining differential discounts for the users of the group that participate in the deal. A deal is offered to users of a group of users formed in association with a corresponding topic. Each user of the group is enabled to selectively accept the deal. The deal is confirmed with a plurality of users of the group that accepted the deal. Discounts for the deal are differentially assigned to the plurality of users based on at least one parameter such that at least two users that accepted the deal have discounts that are different from each other. | 11-21-2013 |
20130311556 | System and Method for Generating Theme Based Dynamic Groups - Methods, system and computer readable medium for generating a dynamic group includes defining a theme for the group. A group is initiated for the defined theme and plurality of users are invited to join the group. The activities of the plurality of users that have joined the group are monitored over time, wherein the activities are directed toward enriching information associated with the defined theme or one or more sub-themes of the defined theme. User dynamics of the group are adjusted dynamically based on the monitored activities of the users. The adjusted user dynamics define a strength value of the theme for the group of users. | 11-21-2013 |
Prateek Srivastava, Bangalore IN
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20100136968 | METHOD AND APPARATUS FOR QUICK NETWORK SEARCH IN MOBILE COMMUNICATION DEVICES - A mobile communication device connects to a mobile network identified from various mobile networks operating in a geographical area. Signal frequencies supported by the mobile communication device are scanned to identify a set of signal frequencies associated with the mobile networks. A set of network IDs associated with the mobile networks is determined by synchronizing with each signal frequency of the set of signal frequencies. The network IDs and associated signal frequencies are stored. Thereafter, the stored signal frequencies are scanned to identify a second set of network IDs. A network ID is selected from the second set of network IDs to connect to the mobile network. | 06-03-2010 |
Praveen Srivastava, Bangalore IN
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20120173969 | Master Templates For Document Generation - Disclosed are methods, systems and products, including a computer implemented method that includes obtaining by at least one of a plurality of entities at least one master template available to the plurality of entities to generate documents from the at least one master template. The at least one master template includes at least one template area, with each of the at least one template area being associated with a respective data type. The method also includes generating a document by the at least one of the plurality of entities based, at least in part, on the at least one master template using entity-specific data associated with the at least one of the plurality of entities for the data type associated with the at least one template area. | 07-05-2012 |
Rahul Kumar Srivastava, Bangalore IN
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20130117063 | Arranging Functional Elements Into A Workflow - Visual representations of gadgets, each of which is configured to perform a different function, are displayed by an electronic device. The gadgets are arranged in a sequence to build a workflow. The gadgets are executed in the sequence to execute the workflow on a project. | 05-09-2013 |
Rohit Srivastava, Bangalore IN
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20130261833 | ARCHITECTURE FOR ENERGY MANAGEMENT OF MULTI CUSTOMER MULTI TIME ZONE DISTRIBUTED FACILITIES - A system and method for energy management for multi customer multi time zone distributed facilities are disclosed. In one embodiment, data associated with the energy management of the multi customer distributed facilities located in different time zones is obtained based on associated energy models by a data acquisition/integration layer. Further, the obtained data for energy management of the multi customer distributed facilities is transformed by a data management layer. Furthermore, control commands are generated using the transformed data and associated one or more pre-defined thresholds and set-points by an energy transaction layer. Also, energy of the multi customer distributed facilities is substantially simultaneously managed using the generated control commands by the energy transaction layer. | 10-03-2013 |
Ruchika Srivastava, Bangalore IN
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20140051124 | METHODS FOR REDUCING ACCUMULATION OF LACTATE DURING CULTURING AND METHOD FOR PRODUCING POLYPEPTIDE - The present disclosure relates to methods of decreasing lactate production in cell culture using divalent transitional metallic salts. The present disclosure also relates to a method of producing polypeptide by adding divalent transitional metallic salt to the cell culture medium for reducing lactate accumulation followed by fermenting and recovering the polypeptide. | 02-20-2014 |
20140199729 | Method for Reducing Heterogeneity of Antibodies and a Process of Producing the Antibodies Thereof - The present disclosure relates to a method of reducing heterogeneity in antibodies during culturing, wherein the heterogeneity is due to proportion of charge variant of the antibody. The disclosure also comprises a process of growing cells in a cell culture system that results in antibodies with the reduced heterogeneity. In one embodiment antibody heterogeneity is reduced by the addition of divalent transitional metal ions such as zinc (Zn | 07-17-2014 |
Rupika Srivastava, Bangalore IN
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20150347638 | METHOD AND DEVICE FOR GENERATING DATA REPRESENTING STRUCTURE OF ROOM - A method of generating data representing a structure of a room on a device, the method including: outputting an audio signal at a first position in the room; acquiring a first reflection signal of the audio signal at the first position; outputting the audio signal at a second position in the room; acquiring a second reflection signal of the audio signal at the second position; estimating distance information about the room by using the acquired first and second reflection signals; acquiring at least one angle information about the room; and generating a floor plan illustrating the structure of the room using the estimated distance information and the acquired angle information. | 12-03-2015 |
Satyam Srivastava, Bangalore IN
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20090028233 | METHOD AND DEVICE FOR ADAPTING A SIGNAL - A method and device for adapting a signal is provided. The signal includes a number of recurring samples of data. In one example embodiment, the method receives recurring samples of data. Each of the samples of data includes a first number of elements. A second number of elements are selected from at least one of the recurring samples. The second number of elements is approximately less than the first number of elements. The selected second number of elements are substituted with respective phase altered elements. The subject matter also provides a method and device for identifying a signal property(ies) and a computer system for implementing these methods. | 01-29-2009 |
20090028255 | METHOD AND SYSTEM FOR COMMUNICATION - A method and a system for communication are presented. In one example embodiment, the method includes the step of receiving a first frame of a communication signal. The first frame includes a first plurality of constituents. One or more constituents of the first plurality of constituents of the first frame form a symbol of the first frame. The method includes the step obtaining a second frame. The second frame includes the first plurality of constituents. One or more constituents of the first plurality of constituents of the second frame form a symbol of the second frame. The symbols of the second frame are obtained by creating redundancies of the constituents of the first plurality of one or more symbols of the first frame. The first frame includes a second plurality of constituents. One or more constituents of the second plurality of the first frame form a preamble field of the first frame. The step of obtaining includes the step of creating redundancies of one or more constituents of the second plurality of constituents at the beginning and/or at boundary(ies) of one or more symbols of the second frame. | 01-29-2009 |
20100008215 | EQUAL PHASE COMBINING TECHNIQUE FOR A ROBUST OFDM SYSTEM - A technique for an equal phase combining for a robust orthogonal frequency division multiplexing (OFDM) system under high delay spread channel is disclosed. In one embodiment, a method includes receiving and synchronizing transmitted OFDM symbols having cyclic prefixes via a symbol synchronizer module, removing the cyclic prefixes from the OFDM symbols, via a cyclic prefix remover module, to form time domain symbols, converting the time domain symbols to frequency domain symbols via an FFT module, equalizing a received sub-carrier with complex conjugate of estimated channel coefficients in frequency domain at the same sub-carrier frequency via an equalizer, combining the frequency domain symbols spread over multiple sub-carriers during transmission via a combiner, and detecting phase information from the mapped combined PSK constellation symbol via a detector module. | 01-14-2010 |
Saurabh Srivastava, Bangalore IN
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20130055144 | CONVERSATION EXPLORER WITH SPLIT NAVIGATION USER INTERFACE - According to some embodiments, a method and system provides receiving a list of a plurality of conversations, each of the conversations associated with a common set of characteristics and each of the conversations having associated conversation details; presenting at least a portion of the list of the plurality of conversations in a user interface, each of the conversations included in the presented portion of the list being separately represented; receiving a selection of a plurality of the conversations included in the presented portion of the list; and presenting, simultaneously and grouped together in the user interface, conversation details associated with each of the selected plurality of the conversations, separate and apart from the presented portion of the list. | 02-28-2013 |
20140156787 | VIRTUAL WALL FOR WRITINGS ASSOCIATED WITH LANDMARKS - The present invention provides techniques that allow a user to generate an image of a landmark, which can be a famous location, monument, etc., which image includes written comments added by the user. The comments may appear to be on or partially on the landmark. The comments may express sentiment of the user associated with or inspired by the landmark, similar to inscriptions or graffiti, but allowing the user to express such sentiments without altering or defacing the landmark itself. Techniques are also provided in which another user or users can add additional comments to the image, which can then be shared with other users, or selectively shared with certain users or friends. Techniques are also provided in which users can generate or utilize a virtual wall or virtual surface, which may at least partially be visibly in front of the landmark, on which to write comments. | 06-05-2014 |
Saurbh Srivastava, Bangalore IN
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20160034399 | BUS-BASED CACHE ARCHITECTURE - Digital signal processors often operate on two operands per instruction, and it is desirable to retrieve both operands in one cycle. Some data caches connect to the processor over two busses and internally uses two or more memory banks to store cache lines. The allocation of cache lines to specific banks is based on the address that the cache line is associated. When two memory accesses map to the same memory bank, fetching the operands incurs extra latency because the accesses are serialized. An improved bank organization for providing conflict-free dual-data cache access—a bus-based data cache system having two data buses and two memory banks—is disclosed. Each memory bank works as a default memory bank for the corresponding data bus. As long as the two values of data being accessed belong to two separate data sets assigned to the two respective data buses, memory bank conflicts are avoided. | 02-04-2016 |
Sugam Srivastava, Bangalore IN
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20140379418 | METHODS, SYSTEMS AND NON-TRANSITORY COMPUTER-READABLE MEDIA FOR CALCULATING A RISK ASSOCIATED WITH A PROJECT - The present invention provides a method and system for calculating an overall risk associated with a project. A set of activities of the project are extracted by an interface module, where the set of activities are assorted into a set of predetermined categories, each category comprising a plurality of phases of execution of the project. A risk value of the each activity can be retrieved from the database. Further, an associated risk value of the each activity can be aggregated by an aggregating module, for calculation of the overall risk. | 12-25-2014 |
Sumitesh Ranjan Srivastava, Bangalore IN
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20110153611 | EXTRACTING DATA FROM A REPORT DOCUMENT - Disclosed are systems and methods for extracting data from a report document for analysis. A report document is retrieved from a group of report documents. Data present in the report document may include fields and associated metadata. The fields and the associated metadata present in the report are categorized as corresponding data source parameters. The data source parameters are rendered on a user interface, to receive a user definition of a scope for analyzing the data present in the report document. The data source parameters associated with the user definition are qualified to rendered result objects for each associated data source parameter. Based upon the result objects, a query is generated to define the data for analyzing the report document. Based upon a user input to the query, the data present in the report document associated to the query is extracted to generate a multi-dimensional result data. | 06-23-2011 |
Vaibhav Srivastava, Bangalore IN
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20140079195 | METHOD AND APPARATUS FOR PREDICTING INTENT IN IVR USING NATURAL LANGUAGE QUERIES - An IVR system is disclosed in which customer experience is enhanced by improving the accuracy and intent prediction capabilities of an interactive voice response system. Customers are allowed to make a natural language queries to specify their intent, while the accuracy of traditional IVR systems is maintained by using key features in language along with the customer's past transactions, CRM attributes, and customer segment attributes to identify customer intent. | 03-20-2014 |
20140192971 | METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE - The customer experience is enhanced by detecting leakage-to-voice from chats and providing recommendations to operations, chat agents, and customers. A chat is classified into leakage-to-voice or leakage-to-text chat and actionable recommendations are then provided to operations, chat agents, and customers based on the leakage information. Once leakage is identified, various other insights are extracted from chats and such insights are fed into the knowledge-base. Such insights also used in agent training and are provided to chat agents as recommendations. This results in a better customer experience. | 07-10-2014 |
20140195298 | TRACKING OF NEAR CONVERSIONS IN USER ENGAGEMENTS - A computing method and system is disclosed for analyzing interactions between a user and a customer support agent. Typical interactions include inquiries about a product or service, and a service call. When the user purchases a good or service, or successfully completes a service call, the customer converts, e.g. the sales pitch or service solution was successful. If the customer does not convert, then the interaction between user and agent is analyzed to determine why the user did not convert and whether the user should be categorized for potential retargeting. | 07-10-2014 |
20140195378 | STAGE-WISE ANALYSIS OF TEXT-BASED INTERACTIONS - The stages of an interaction between a potential customer (the user) and a sales representative (the agent) during a sales interaction are identified to understand the interaction factors that drive sales and, by doing so, to serve the customer better and thus increase sales. Initially, a user makes contact with an agent via a communications network. During the interaction, a dropping point is reached, i.e. the point in the interaction at which either the user or the agent ends the interaction. The dropping point and other interaction factors is analyzed. Based upon such analysis, various recommendations are made to the agents to improve the user's sales experience. | 07-10-2014 |
20140222528 | SEGREGATION OF CHAT SESSIONS BASED ON USER QUERY - Embodiments of the invention relate to chat and, more particularly, to determining an that is to be action taken based on the type of chat session. The resolution of the chat is categorized to decide the necessary steps taken and also to monitor the agent's performance. A chat filter extracts relevant portions of a chat session. The relevant factors are taken into consideration and scored based on the feature vectors. A model is built and the type of resolution is determined. An analysis of the chat session is then performed taking into consideration several factors. | 08-07-2014 |
20150160942 | DATA OBJECT WITH COMMON STATEMENT SERIES - Various embodiments are directed to a computer implemented method for determining a largest common series of statements from one or more sets of ordered statements. A most common statement in the one or more sets of ordered statements is determined. A first order most common sequential statement following each most common statement is determined. The most common statement and the first order most common sequential statement are stored in a data object as the largest common series. | 06-11-2015 |
20150178382 | DATA OBJECT WITH COMMON SEQUENTIAL STATEMENTS - A method for determining a common sequence of statements from one or more sets of ordered statements. A data object is created that has a first group of data entries, which is created from a first sequence of statements of a first set of statements. Each data entry defines a link between a source and destination statement from the first sequence. Data entries created from a second sequence of statements of a second set are added to the first group of data entries. Each data entry from the second sequence defines a link between a source statement and a destination statement from the second sequence. A second group of data entries is created, which is determined from the first group of data entries that have an equivalent source and destination statements. The second group of data entries is stored in a database as the common sequence of statements. | 06-25-2015 |
20150237206 | METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE - The customer experience is enhanced by detecting leakage-to-voice from chats and providing recommendations to operations, chat agents, and customers. A chat is classified into leakage-to-voice or leakage-to-text chat and actionable recommendations are then provided to operations, chat agents, and customers based on the leakage information. Once leakage is identified, various other insights are extracted from chats and such insights are fed into the knowledge-base. Such insights also used in agent training and are provided to chat agents as recommendations. This results in a better customer experience. | 08-20-2015 |
20150288818 | METHOD AND APPARATUS FOR PREDICTING INTENT IN IVR USING NATURAL LANGUAGE QUERIES - An IVR system is disclosed in which customer experience is enhanced by improving the accuracy and intent prediction capabilities of an interactive voice response system. Customers are allowed to make a natural language queries to specify their intent, while the accuracy of traditional IVR systems is maintained by using key features in language along with the customer's past transactions, CRM attributes, and customer segment attributes to identify customer intent. | 10-08-2015 |
Vibhor K. Srivastava, Bangalore IN
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20150295857 | SIMULTANEOUS TRANSFERS FROM A SINGLE INPUT LINK TO MULTIPLE OUTPUT LINKS WITH A TIMESLICED CROSSBAR - A method for scheduling a crossbar using distributed request-grant-accept arbitration between input group arbiters and output group arbiters in a switch unit is provided. The switch unit may be a hierarchical high radix switch with a timesliced crossbar that is configured to transfer packets between a plurality of input ports and a plurality of output ports, organized into groups, using wide words. The timesliced crossbar transfers data for a given packet once per supercycle, in a designated timeslice of that supercycle. Multiple buffered packets from one input port to multiple output ports are transferred by utilizing different timeslices of the supercycle. | 10-15-2015 |
20150295858 | SIMULTANEOUS TRANSFERS FROM A SINGLE INPUT LINK TO MULTIPLE OUTPUT LINKS WITH A TIMESLICED CROSSBAR - A method for scheduling a crossbar using distributed request-grant-accept arbitration between input group arbiters and output group arbiters in a switch unit is provided. The switch unit may be a hierarchical high radix switch with a timesliced crossbar that is configured to transfer packets between a plurality of input ports and a plurality of output ports, organized into groups, using wide words. The timesliced crossbar transfers data for a given packet once per supercycle, in a designated timeslice of that supercycle. Multiple buffered packets from one input port to multiple output ports are transferred by utilizing different timeslices of the supercycle. | 10-15-2015 |
Vimal Srivastava, Bangalore IN
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20150215836 | SYSTEM AND METHOD FOR ROBUST MULTIPLE ACCESS NETWORK MOBILITY IN A NETWORK ENVIRONMENT - An example method is provided in one example embodiment and includes establishing a mobility context associated with a user equipment that includes a designation of a first radio access network as a primary access network and a second radio access network as a secondary access network. The method further includes defining an initial value for a data count variable representative of a number of consecutive uplink packets associated with the user equipment received over the first radio access network. The method further includes receiving at least one first uplink packet associated with the user equipment from at least one of the first radio access network and the second radio access network, modifying a value of the data count variable when the first uplink packet is received over the second radio access network, setting the value of the data count variable to the initial value of the data count variable when the first uplink packet is received over the first radio access network, and modifying the mobility context if the value of the data count variable is equal to a predetermined value. | 07-30-2015 |
20150351147 | SYSTEMS AND METHODS FOR IMPLEMENTING BEARER CALL-BACK SERVICES - The present disclosure is directed at systems, methods and media for providing bearer call-back services for bearers that have been rejected or pre-empted by a network apparatus in a core network. In some embodiments, if a network apparatus enters a state in which it becomes necessary to reject or pre-empt a bearer associated with a user equipment (UE) (e.g., due to load conditions in a radio access network, the core network, or an application server), the network apparatus can send to the UE a call-back message when the network apparatus exits the state that precipitated the bearer rejection or pre-emption. By sending a call-back message, the network apparatus can save the UE from multiple unsuccessful attempts to establish a bearer, or from waiting an unnecessarily long time before establishing a bearer. | 12-03-2015 |
Vipul Srivastava, Bangalore IN
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20150281008 | AUTOMATIC DERIVATION OF SYSTEM PERFORMANCE METRIC THRESHOLDS - Methods and systems are provided for dynamically, adaptively and/or automatically managing performance metrics in infrastructures (e.g., network topologies). A network management device (e.g., datacenter server) may receive performance data relating to one or more performance metrics monitored in a managed infrastructure; and may determine for each performance metric, whether performance is acceptable or not, based on one or more performance parameters (e.g., thresholds) used in evaluating performance. The performance parameters may be set to allow for a plurality of acceptable performance criteria (e.g., expected mean, deviation, etc.). Further, the performance parameters may be set and/or adjusted dynamically and/or adaptively, such as to allow variations (e.g., time-based) in acceptable performance. Thus, determining whether performance is acceptable or unacceptable may be based on matching (e.g., time-based) of received performance data with an applicable one of the plurality of acceptable performance criteria. In addition, performance management may comprise monitoring for slow degradation. | 10-01-2015 |
Vivek Srivastava, Bangalore IN
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20160034859 | SYSTEM AND METHOD FOR CASHLESS TRANSACTIONS - The present invention provides a method for cashless transaction at a point of sale. The method includes receiving unique information from a payment infrastructure corresponding to user. The unique information is received upon the user sending a request to the payment infrastructure. In addition, the method includes creating a data packet by a mobile device corresponding to the user. The data packet comprises an amount to be paid, the unique information, identity of the mobile device corresponding to the user a transaction number. The amount is entered by the user, wherein the data packet is encrypted. In addition, the method includes sending the data packet to a mobile device corresponding to a merchant. In addition, the method includes receiving an encrypted data from the merchant. In addition, the method includes sending information to the payment infrastructure, wherein the information comprises the decryption of the encrypted data received from the merchant. | 02-04-2016 |