Patent application number | Description | Published |
20080208792 | Methods and Apparatus for Management of Configuration Item Lifecycle State Transitions - Techniques for managing a plurality of configuration items in an information repository are provided. Lifecycle state transitions of the plurality of configuration items are regulated in accordance with one or more lifecycle state transition diagrams and, when a life cycle state transition involves a protected life cycle state, one or more request for change identifiers. | 08-28-2008 |
20080209398 | Methods and Apparatus for Authentication of Configuration Items Via Configuration Item Change Analysis - Techniques for authenticating one or more configuration items in an information repository are provided comprising the step of running an audit on the one or more configuration items in accordance with a change history of each of the one or more configuration items and one or more request for change identifiers. | 08-28-2008 |
20080222645 | Process Execution Management Based on Resource Requirements and Business Impacts - Techniques are presented for managing execution of processes on a data processing system The data processing system comprises process instances that are each an execution of a corresponding process. Each process instance comprises activity instances. Business impacts are determined for the process instances, the activity instances, or both. Order of execution of the activity instances is managed by allocating resources to activity instances in order to achieve an objective defined in terms of the business impacts. In another embodiment, requests are received for the execution of the processes. For a given request, one or more of the operations of assigning, updating, aggregating, and weighting of first business impacts associated with the given request are performed to create second business impacts associated with the given request. Additionally, requests can be modified. Modification can include changing the process requested or process input as deemed appropriate, combining related requests into a single request, or both. Unmodified requests and any modified requests are managed. | 09-11-2008 |
20080300837 | Methods, Computer Program Products and Apparatus Providing Improved Selection of Agreements Between Entities - The exemplary embodiments of the invention provide methods, computer program products and apparatus that describe techniques for improved selection of agreements between entities, such as between a service provider and another entity (e.g., a supplier or customer of the service provider). In one non-limiting, exemplary embodiment, a method includes: providing a workflow model for a plurality of sub-processes, wherein the plurality of sub-processes has a plurality of second values, wherein each sub-process of the plurality of sub-processes has a different second value of the plurality of second values corresponding to a property common to each sub-process of the plurality of sub-processes, wherein the workflow model is a workflow model of a process; determining a first probability distribution of a first value for the process based on a plurality of second probability distributions for the plurality of second values, wherein each second probability distribution of the plurality of second probability distributions is for a different second value of the plurality of second values; and selecting an agreement based on the determined first probability distribution of the first value, wherein the selected agreement is an agreement to be used between a first entity and a second entity. | 12-04-2008 |
20090016346 | APPARATUS, SYSTEM AND METHOD FOR RELIABLE, FAST, AND SCALABLE MEULTCAST MESSAGE DELIVERY IN SERVICE OVERLAY NETWORKS - A method to organize nodes into an overlay network and to disseminate multicast messages within this overlay both through an efficient tree embedded in the overlay and through gossips exchanged between overlay neighbors. Regardless of the size of the system, this invention incurs a constant low overhead on each node. | 01-15-2009 |
20090248461 | Apparatus and Methods for Decomposing Service Processes and for Identifying Alternate Service Elements in Service Provider Environments - Methods, apparatus and computer program products decompose a service process into service process operations; filter the service operations based on at least one pre-determined criterion; identify at least one different service process operation to be used to replace an existing service process operation; and replace the existing service process operation with the at least one different service process operation. The service process can be decomposed using specific service features derived from reference service processes. The pre-determined criterion used to filter the service operations can constitute a service level; a service category; or a service process feature. A service process feature describes core functionality of the service. | 10-01-2009 |
20090327001 | DEFINING AND IMPLEMENTING CONFIGURATION STANDARDS FOR FACILITATING COMPLIANCE TESTING IN AN INFORMATION TECHNOLOGY ENVIRONMENT - A method for facilitating compliance testing in an information technology (IT) environment is provided. The method includes defining each IT component of an enterprise as a set of attribute value pairs represented as a configuration item (CI) and defining relationships among the CIs. Configuration Standards for the CIs are defined to include scope identifying CIs to which the Configuration Standards apply and restrictions defining requirements for compliance. Compliance testing is performed for IT components of the enterprise against a selected Configuration Standards by determining, depending on the scope and the restrictions of each of the selected Configuration Standards, which of the IT components within the scope of the selected Configuration Standards fails to meet the restrictions of respective ones of the selected Configuration Standards; and by outputting results as a list, which includes each of the IT components that failed to meet respective ones of the selected Configuration Standards. | 12-31-2009 |
20110295898 | System And Method For Incident Processing Through A Correlation Model - Disclosed is a method, system and a computer program for correlating an incident service ticket with an incident resource ticket. The method includes, in response to a creation of an incident service ticket in a certain service category; searching with a data processor for open incident resource tickets of the same or similar category; searching with the data processor based on a set of similarity rules for corresponding critical configuration items defined in business service configuration items and, if both searches succeed, searching with the data processor found incident resource tickets ordered by time using found critical configuration items and, if a match is found, declaring the incident service ticket to be correlated with the matching incident resource ticket. The exemplary embodiments further provide that, if both searches do not succeed, or if a match is not found, obtaining input from a dependency tree for the business service configuration items and if no related service configuration items for the service category are identified then concluding the performance of the method, otherwise searching with the data processor found incident resource tickets ordered by time using found related service configuration items. If no associated resource tickets are available then the method performs constraint adaptive probing of resources determined from the dependency tree to attempt to generate at least one corresponding resource ticket, and to search on any corresponding resource tickets that are generated for related configuration items. | 12-01-2011 |
20120327777 | APPARATUS, SYSTEM AND MEHTOD FOR RELIABLE, FAST, AND SCALABLE MULTICAST MESSAGE DELIVERY IN SERVICE OVERLAY NETWORKS - A method to organize nodes into an overlay network and to disseminate multicast messages within this overlay both through an efficient tree embedded in the overlay and through gossips exchanged between overlay neighbors. Regardless of the size of the system, this invention incurs a constant low overhead on each node. | 12-27-2012 |
20130010648 | APPARATUS, SYSTEM AND METHOD FOR RELIABLE, FAST AND SCALABLE MULTICAST MESSAGE DELIVERY IN SERVICE OVERLAY NETWORKS - A method to organize nodes into an overlay network and to disseminate multicast messages within this overlay both through an efficient tree embedded in the overlay and through gossips exchanged between overlay neighbors. Regardless of the size of the system, this invention incurs a constant low overhead on each node. | 01-10-2013 |
20130227130 | MANAGING SERVICE LEVELS PROVIDED BY SERVICE PROVIDERS - A method and system for managing at least one service level of a service provided by a service provider to a customer of the service provider under a service level agreement. The service level agreement is a contract between the service provider and the customer. Measurement data and at least one adjudication element associated with a service level of the at least one service level are retrieved in an electronic format. The measurement data and the at least one adjudication element are stored in a datastore. The measurement data includes at least one data point measured on a respective resource that provides the service. The retrieved measurement data are adjudicated for the service level in accordance with the at least one adjudication element such that the adjudication generates a respective adjudicated data point for each data point of the measurement data. | 08-29-2013 |
20140165036 | METHODS AND APPARATUS FOR AUTHENTICATION OF CONFIGURATION ITEMS VIA CONFIGURATION ITEM CHANGE ANALYSIS - A method comprises retrieving a change history for each of one or more configuration items for a specified time period, retrieving requests for change identifiers utilized for each of the configuration items in the specified time period, generating an audit report for the configuration items in accordance with the retrieved change history and the retrieve request for change identifiers, determining if each attribute value change in the change history of each of the configuration items is authorized, and recording a marker in the change history through which a given configuration item has authorized changes. Determining if each value change is authorized comprises comparing changes in the retrieved change history to the retrieved request for change identifiers for each of the configuration items to distinguish value changes that occurred without a request for change from value changes that occurred with a request for change. | 06-12-2014 |
20140316789 | SYSTEMS AND METHODS FOR IMPLEMENTING CROSS-FADING, INTERSTITIALS AND OTHER EFFECTS DOWNSTREAM - Systems and methods are presented for cross-fading (or other multiple clip processing) of information streams on a user or client device, such as a telephone, tablet, computer or MP3 player, or any consumer device with audio playback. Multiple clip processing can be accomplished at a client end according to directions sent from a service provider that specify a combination of (i) the clips involved; (ii) the device on which the cross-fade or other processing is to occur and its parameters; and (iii) the service provider system. For example, a consumer device with only one decoder, can utilize that decoder (typically hardware) to decompress one or more elements that are involved in a cross-fade at faster than real time, thus pre-fetching the next element(s) to be played in the cross-fade at the end of the currently being played element. The next elements(s) can, for example, be stored in an input buffer, then decoded and stored in a decoded sample buffer, all prior to the required presentation time of the multiple element effect. At the requisite time, a client device component can access the respective samples of the decoded audio clips as it performs the cross-fade, mix or other effect. Such exemplary embodiments use a single decoder and thus do not require synchronized simultaneous decodes. | 10-23-2014 |
20150073812 | SERVER SIDE CROSSFADING FOR PROGRESSIVE DOWNLOAD MEDIA - In exemplary embodiments of the present invention systems and methods are provided to implement and facilitate cross-fading, interstitials and other effects/processing of two or more media elements in a personalized media delivery service so that each client or user has a consistent high quality experience. The effects or crossfade processing can occur on the broadcast, publisher or server-side, but can still be personalized to a specific user, thus still allowing a personalized experience for each individual user, in a manner where the processing burden is minimized on the downstream side or client device. This approach enables a consistent user experience, independent of client device capabilities, both static and dynamic. The cross-fade can be implemented after decoding the relevant chunks of each component clip, processing, recoding and rechunking, or, in a preferred embodiment, the cross-fade or other effect can be implemented on the relevant chunks to the effect in the compressed domain, thus obviating any loss of quality by re-encoding. A large scale personalized content delivery service can be implemented by limiting the processing to essentially the first and last chunks of any file, since there is no need to processing the full clip. In exemplary embodiments of the present invention this type of processing can easily be accommodated in cloud computing technology, where the first and last files may be conveniently extracted and processed within the cloud to meet the required load. Processing may also be done locally, for example, by the broadcaster, with sufficient processing power to manage peak load. | 03-12-2015 |
20150142456 | SYSTEMS AND METHODS FOR IMPLEMENTING EFFICIENT CROSS-FADING BETWEEN COMPRESSED AUDIO STREAMS - Systems and methods are presented for efficient cross-fading (or other multiple clip processing) of compressed domain information streams on a user or client device, such as a telephone, tablet, computer or MP3 player, or any consumer device with audio playback. Exemplary implementation systems may provide cross-fade between AAC/Enhanced AAC Plus (EAACPIus) information streams or between MP3 information streams or even between information streams of unmatched formats (e.g. AAC to MP3 or MP3 to AAC). Furthermore, these systems are distinguished by the fact that cross-fade is directly applied to the compressed bitstreams so that a single decode operation may be performed on the resulting bitstream. Moreover, using the described methods, similar cross fade in the compressed domain between information streams utilizing other formats of compression, such as, for example, MP2, AC-3, PAC, etc. can also be advantageously implemented. Thus, in exemplary embodiments of the present invention a set of frames from each input stream associated with the time interval in which a cross fade is decoded, and combined and recoded with a cross fade or other effect now in the compressed bitstream. Once sent through the client device's decoder, the user hears the transitional effect. The only input data that is decoded and processed is that associated with the portion of each stream used in the crossfade, blend or other interstitial, and thus the vast majority of the input streams are left compressed. | 05-21-2015 |
20150309844 | Systems and Methods for Audio Attribute Mapping - In a customized content delivery service, such as, for example, a personalized music streaming service delivered over various wireless networks, an end-user can be given the ability to refine or select programming which is presented to them. One approach to achieving this is to present the user with a range of user preference controls, such as sliders, which can be mapped to attributes contained within the scheduling system. Thus, systems and methods are presented for the representation and delivery of such attributes to effect a personalized server, to map controls to these attributes, and to simplify the controls presented to an end-user. In exemplary embodiments of the present invention a song or audio content recommender may use channel specifications and a user profile, as dynamically modified and updated by user preferences expressed via said user preference controls, to generate user and channel specific playlists, to give a user the personalized audio experience he or she actually desires. | 10-29-2015 |
Patent application number | Description | Published |
20110173405 | SYSTEM AND METHOD FOR REDUCING LATENCY TIME WITH CLOUD SERVICES - A system and method for reducing service latency includes dividing an information technology service for a customer into an infrastructure management service and a data management service. Data associated with the information technology service is stored in a backup memory. A set of infrastructure images related to the information technology service is stored at a cloud service provider. The infrastructure images are updated with software updates and hardware updates, as needed, and the data associated with the information technology service is updated through backup and restore mechanisms. The set of infrastructure images that have been updated with data with latest updates are started for recovery, continuity, testing, etc. | 07-14-2011 |
20120066547 | Problem Record Signature Generation, Classification and Search in Problem Determination - A method for problem determination and resolution in an information technology (IT) system includes receiving a problem ticket, searching a database for a plurality of problem features based on data included in the problem ticket, extracting the plurality of problem features from the database, and generating a problem signature corresponding to the problem ticket, wherein the problem signature comprises at least one non-textual feature extracted from the plurality of problem features. | 03-15-2012 |
20120079452 | Provision of Code Base Modification Using Automatic Learning of Code Changes - A method for providing codebase modification assistance includes receiving training data including learning application code prior to modification and the same learning application code subsequent to modification, the modification being of a known type. Portions of the learning application code that have been changed by the modification are detected. One or more substrings are identified from names associated with the detected portions of the learning application code that have been changed. A target application code that is to be modified according to the known type of modification of the training data is received. The identified one or more substrings are searched for from names associated with portions of the received target application code. The portions of the target application code for which the one or more substrings have been found within associated names are displayed. | 03-29-2012 |
20120131567 | SYSTEMATIC MIGRATION OF WORKLOAD BASED ON CLASSIFICATION - Data characterizing a source computing environment having at least one hardware resource and at least one workload is obtained, as is a specification of a target computing environment to which the at least one workload is to be migrated in a migration. Based on the data characterizing the source computing environment and the specification of the target computing environment, the migration is categorized into one of a plurality of categories; and the migration is specified in accordance with a migration technique selected based on the categorizing step. Techniques to identify suitable migration candidates are also provided. | 05-24-2012 |
20150304241 | SYSTEM AND METHOD FOR REDUCING LATENCY TIME WITH CLOUD SERVICES - A system and method for reducing service latency includes dividing an information technology service for a customer into an infrastructure management service and a data management service. Data associated with the information technology service is stored in a backup memory. A set of infrastructure images related to the information technology service is stored at a cloud service provider. The infrastructure images are updated with software updates and hardware updates, as needed, and the data associated with the information technology service is updated through backup and restore mechanisms. The set of infrastructure images that have been updated with data with latest updates are started for recovery, continuity, testing, etc. | 10-22-2015 |