Patent application number | Description | Published |
20090024431 | Methods, Systems, and Computer-Readable Media for Providing Future Job Information - Methods, systems, and computer-readable media provide for providing future job information. According to embodiments, a method for providing future job information is provided. According to the method, a number of non-dispatched jobs within a future time frame for a plurality of buckets and a plurality of turfs is determined. A numeric indicator indicating the number of non-dispatched jobs associated with at least one turf and at least one bucket is displayed. | 01-22-2009 |
20090024435 | Methods, Systems, and Computer-Readable Media for Providing Notification of a Last Job Dispatch - Methods, systems, and computer-readable media provide a notification of a last job dispatch. According to embodiments, a method for providing a notification of a last job dispatch is provided. According to the method, whether a technician is dispatched to a last job is determined. In response to determining that the technician is dispatched to the last job, a visual cue indicating that the technician is dispatched to the last job is provided. | 01-22-2009 |
20090024436 | Methods, Systems, and Computer-Readable Media for Determining a Plurality of Turfs from Where to Reallocate a Workforce to a Given Turf - Methods, systems, and computer-readable media provide for determining a plurality of turfs from where to reallocate a workforce to a given turf. According to embodiments, a method for determining a plurality of turfs from where to reallocate a workforce to a given turf is provided. According to the method, an indication of the given turf is received. Optimal turfs from where to reallocate technicians to the given turf are determined from a plurality of turfs. Visual cues for identifying at least a portion of the optimal turfs are generated. | 01-22-2009 |
20090024437 | Methods, Systems, and Computer-Readable Media for Providing A Ratio of Tasks Per Technician - Methods, systems, and computer-readable media provide for providing a ratio of tasks per technician. According to embodiments, a method for providing a ratio of tasks per technician is provided. According to the method, a number of tasks associated with a given geography is determined. A number of technicians dispatched to the given geography is determined. The ratio of tasks per technician is determined based on the number of tasks and the number of technicians. The ratio of tasks per technician is displayed. | 01-22-2009 |
20090024438 | Methods, Systems, and Computer-Readable Media for Providing Workforce To Load Information - Methods, systems, and computer-readable media provide for providing workforce to load information. According to embodiments, a method for providing workforce to load information corresponding to a plurality of turfs is provided. According to the method, a number of hours of pending and assigned work orders corresponding to the plurality of turfs, a number of tickets corresponding to the plurality of turfs, and a number of technicians dispatched corresponding the plurality of turfs are determined. A plurality of textual indicators, each indicating one of the plurality of turfs, are displayed. A first plurality of numeric indicators, each indicating the corresponding number of hours of pending and assigned work, are displayed. A second plurality of numeric indicators, each indicating the corresponding number of tickets, are displayed. A third plurality of numeric indicators, each indicating the corresponding number of technicians dispatched, are displayed. | 01-22-2009 |
20090024455 | Methods, Systems, and Computer-Readable Media for Providing an Indication of Hightime - Methods, systems, and computer-readable media provide for providing an indication of hightime. According to embodiments, a method for providing an indication of hightime is provided. According to the method, whether at least one of a plurality of technicians exceeds an allotted time with which to complete a job is determined. In response to determining that at least one of the plurality of technicians exceeds the allotted time, an indication that at least one of the plurality of technicians exceeds the allotted time is provided. | 01-22-2009 |
20090024646 | Methods, Systems, and Computer-Readable Media for Generating a Report Indicating Job Availability - Methods, systems, and computer-readable media provide for generating a report indicating job availability. According to embodiments, a method for generating a report indicating job availability is provided. According to the method, a selected assignment group is displayed. A number of status messages received by a technician in the selected assignment group is displayed. The status messages indicate that no jobs are available for the technician. An amount of lost time associated with the technician in the selected assignment group is determined. The lost time includes a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job. The amount of lost time associated with the technician in the selected assignment group is displayed. | 01-22-2009 |
20090024957 | Methods, Systems, and Computer-Readable Media for Providing Contact Information At Turf Level - Methods, systems, and computer-readable media provide for providing contact information at turf level. According to embodiments, a method for providing contact information at turf level is provided. According to the method, a selected turf from a plurality of turfs displayed in a spreadsheet-based graphical user interface (GUI) is received. In response to receiving the selected turf, contact information for field supervisors associated with disciplines of the selected turf is displayed. | 01-22-2009 |
20090024999 | Methods, Systems, and Computer-Readable Media for Providing an Indication of a Schedule Conflict - Methods, systems, and computer-readable media provide for providing an indication of a schedule conflict. According to embodiments, a method for providing an indication of a schedule conflict is provided. According to the method, whether one of a plurality of technicians is scheduled but not dispatched or dispatched but not scheduled is determined. In response to determining that the one of the plurality of technicians is scheduled but not dispatched or dispatched but not scheduled, an indication that the one of the plurality of technicians is scheduled but not dispatched or dispatched but not scheduled is provided. | 01-22-2009 |
20120259670 | Methods, Systems, and Computer-Readable Media for Providing Commitments Information Relative to a Turf - Methods, systems, and computer-readable media provide for providing commitments information relative to a turf. According to embodiments, a method for providing commitments information relative to a turf is provided. According to the method, a time frame for each of a plurality of turfs is determined. The time frame indicates when a work order of a given category is to be completed. A numeric indicator indicating the time frame in which the work order of the given category is to be completed is displayed. | 10-11-2012 |
20120265577 | Methods, Systems, And Computer-Readable Media For Providing Future Job Information - Methods, systems, and computer-readable media provide for providing future job information. According to embodiments, a method for providing future job information is provided. According to the method, a number of non-dispatched jobs within a future time frame for a plurality of buckets and a plurality of turfs is determined. A numeric indicator indicating the number of non-dispatched jobs associated with at least one turf and at least one bucket is displayed. | 10-18-2012 |
20130014062 | Methods, Systems, and Computer-Readable Media for Providing Contact Information at Turf Level - Methods, systems, and computer-readable media provide for providing contact information at turf level. According to embodiments, a method for providing contact information at turf level is provided. According to the method, a selected turf from a plurality of turfs displayed in a spreadsheet-based graphical user interface (GUI) is received. In response to receiving the selected turf, contact information for field supervisors associated with disciplines of the selected turf is displayed. | 01-10-2013 |
20130096974 | Methods, Systems, And Computer-Readable Media For Determining A Plurality Of Turfs From Where To Reallocate A Workforce To A Given Turf - Methods, systems, and computer-readable media provide for determining a plurality of turfs from where to reallocate a workforce to a given turf. According to embodiments, a method for determining a plurality of turfs from where to reallocate a workforce to a given turf is provided. According to the method, an indication of the given turf is received. Optimal turfs from where to reallocate technicians to the given turf are determined from a plurality of turfs. Visual cues for identifying at least a portion of the optimal turfs are generated. | 04-18-2013 |
20130151304 | Methods, Systems, And Computer-Readable Media For Generating A Report Indicating Job Availability - Methods, systems, and computer-readable media provide for generating a report indicating job availability. According to embodiments, a method for generating a report indicating job availability is provided. According to the method, a selected assignment group is displayed. A number of status messages received by a technician in the selected assignment group is displayed. The status messages indicate that no jobs are available for the technician. An amount of lost time associated with the technician in the selected assignment group is determined. The lost time includes a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job. The amount of lost time associated with the technician in the selected assignment group is displayed. | 06-13-2013 |
20130238377 | Methods, Systems, and Computer-Readable Media for Providing Future Job Information - Methods, systems, and computer-readable media provide for providing future job information. According to embodiments, a method for providing future job information is provided. According to the method, a number of non-dispatched jobs within a future time frame for a plurality of buckets and a plurality of turfs is determined. A numeric indicator indicating the number of non-dispatched jobs associated with at least one turf and at least one bucket is displayed. | 09-12-2013 |