Patent application number | Description | Published |
20090003575 | Determining Conditions of Conferences - Tools and techniques for determining conditions of conferences are described herein. These tools may provide machine-readable storage media that contain machine-readable instructions that, when executed by the machine, cause the machine to calculate a global conference parameter that represents a rate at which several different conferences are processed. The machine may also calculate individual conference parameters representing a duration of time spent in processing the conferences considered individually. | 01-01-2009 |
20090006502 | Application-Specific Heap Management - Tools and techniques for application-specific heap management are described herein. The tools may provide machine-readable storage media containing machine-readable instructions for profiling an application to facilitate managing heap memory associated with the application, and for managing requests from the application to allocate or deallocate from the heap memory based on the profiling. The tools may also receive requests from the application to allocate buffers, and may determine whether an instance-level memory pool, which is associated with a portion of the application, contains enough free buffers to satisfy the request. Finally, the tools may receive requests from the application to deallocate buffers, and in response to the request, may deallocate the requested buffers into the instance-level memory pool. The tools may also determine whether the instance-level memory pool contains a number of free buffers that exceeds a threshold. | 01-01-2009 |
20090172095 | Optimizing Conferencing Performance - Optimized conferencing performance may be provided. First, a plurality of data streams respectively received from a plurality of conferencing users may be monitored. Then, for each of the plurality of conferencing users, a plurality of talk frequency conditions respectively corresponding to the plurality of conferencing users may be determined based upon the monitored plurality of data streams. The plurality of talk frequency conditions may comprise, for example, active-talker, infrequent talker, or listener-only. Next, a plurality of data packet size values respectively corresponding to the plurality of conferencing users may be determined based upon the determined plurality of talk frequency conditions. The plurality of data streams may then be mixed to create data. Next, the data may be transmitted to each of the plurality of conferencing users respectively using the determined plurality of data packet size values respectively corresponding to the plurality of conferencing users. | 07-02-2009 |
20090201824 | ESTIMATING ENDPOINT PERFORMANCE IN UNIFIED COMMUNICATION SYSTEMS - Performance of endpoints, client devices and servers within a communication system, is determined by collecting call quality data from each endpoint by a quality monitoring server/application. Call quality data includes predefined metrics based on network and end device characteristics during each call. Calls include voice, video, and data exchanges. Collected metric values are then aggregated according to a formula for consistency and scaled based on factors such as traffic volume. Resulting performance values are used to order the endpoints such that those with degraded quality and prioritized based on factors like traffic volume can be attended to first. | 08-13-2009 |
20090237240 | DETERMINING QUALITY MONITORING ALERTS IN UNIFIED COMMUNICATION SYSTEMS - Performance of endpoints, client devices and servers within a communication system, is monitored by collecting call quality data from each endpoint. The collected metric data is retrieved periodically from a database, categorized based on endpoint location and metric type, and compared to predefined thresholds for different endpoint types, metric categories, and call configurations. If an alert condition is met indicating a problem with quality of experience in the system, an alert is issued to an administrator. | 09-24-2009 |
20100284311 | Optimizing Conferencing Performance - Optimized conferencing performance may be provided. First, a plurality of data streams respectively received from a plurality of conferencing users may be monitored. Then, for each of the plurality of conferencing users, a plurality of talk frequency conditions respectively corresponding to the plurality of conferencing users may be determined based upon the monitored plurality of data streams. The plurality of talk frequency conditions may comprise, for example, active-talker, infrequent talker, or listener-only. Next, a plurality of data packet size values respectively corresponding to the plurality of conferencing users may be determined based upon the determined plurality of talk frequency conditions. The plurality of data streams may then be mixed to create data. Next, the data may be transmitted to each of the plurality of conferencing users respectively using the determined plurality of data packet size values respectively corresponding to the plurality of conferencing users. | 11-11-2010 |
20110019570 | ESTIMATING ENDPOINT PERFORMANCE IN UNIFIED COMMUNICATION SYSTEMS - Performance of endpoints, client devices and servers within a communication system, is determined by collecting call quality data from each endpoint by a quality monitoring server/application. Call quality data includes predefined metrics based on network and end device characteristics during each call. Calls include voice, video, and data exchanges. Collected metric values are then aggregated according to a formula for consistency and scaled based on factors such as traffic volume. Resulting performance values are used to order the endpoints such that those with degraded quality and prioritized based on factors like traffic volume can be attended to first. | 01-27-2011 |
20120151500 | COMMUNICATION INTERFACE FOR NON-COMMUNICATION APPLICATIONS - Software applications are enabled with multimodal communication capabilities and features associated with enhanced communication systems through a communication application programming interface (API). Applications for document processing, scheduling, audio/video data processing, and/or business operations can exchange communication system data and parameters bi-directionally with components of an enhanced communication system, initiate communication sessions through the application's user interface, and preserve post-communication updates. | 06-14-2012 |
20120158864 | CONTEXTUAL CONVERSATION FRAMEWORK - A platform and end user interface are provided as part of a contextual communications framework for enabling developers to add context to conversations before they start or as they occur. The context may be consumed through a communication application user interface or through an application associated with a contextual document or file. The exchanged context and any updates to it may be stored following the conversation such that subsequent continuations of the conversation may be provided with the updated context. | 06-21-2012 |