Patent application number | Description | Published |
20080306743 | SYSTEM AND METHOD OF USING MODULAR SPOKEN-DIALOG COMPONENTS - A system and method are disclosed for switching contexts within a spoken dialog between a user and a spoken dialog system. The spoken dialog system utilizes modular subdialogs that are invoked by at least one flow controller that is a finite state model and that associated with a dialog manager. The spoken dialog system includes a dialog manager with a flow controller and a reusable subdialog module. The method includes, while the spoken dialog is being controlled by the subdialog module that was invoked by the flow controller, receiving context-changing input associated with speech from a user that changes a dialog context and comparing the context-changing input to at least one context shift. And, if any of the context shifts are activated by the comparing step, then passing control of the spoken dialog to the flow controller with context shift message and destination state. | 12-11-2008 |
20080317234 | System and Method for Avoiding Hold Times on a Telephone Call - A method and system including receiving a communication from a source, the communication including a request to connect to a destination, connecting, via a communication link, to the destination, detecting an event on the communication link to the destination, and connecting the source to the destination after detecting the event. | 12-25-2008 |
20080319763 | SYSTEM AND DIALOG MANAGER DEVELOPED USING MODULAR SPOKEN-DIALOG COMPONENTS - A dialog manager and spoken dialog service having a dialog manager generated according to a method comprising selecting a top level flow controller based on application type, selecting available reusable subdialogs for each application part, developing a subdialog for each application part not having an available subdialog and testing and deploying the spoken dialog service using the selected top level flow controller, selected reusable subdialogs and developed subdialogs. The dialog manager capable of handling context shifts in a spoken dialog with a user. Application dependencies are established in the top level flow controller thus enabling the subdialogs to be reusable and to be capable of managing context shifts and mixed initiative dialogs. | 12-25-2008 |
20090132467 | SYSTEM AND METHOD OF ORGANIZING IMAGES - Disclosed are a system, method and computer-readable medium for organizing images. A method aspect relates to receiving an image into a device, receiving incidental information associated with the image, organizing the image and the incidental information into a data structure such as a sparse array, classifying the received image with an image classifier and storing the classified image in an image database, receiving a search query and responding to the search query by searching for and retrieving matching images in the image database based on a comparison of the image search query to the data structure. | 05-21-2009 |
20090187410 | SYSTEM AND METHOD OF PROVIDING SPEECH PROCESSING IN USER INTERFACE - Disclosed are systems, methods and computer-readable media for enabling speech processing in a user interface of a device. The method includes receiving an indication of a field and a user interface of a device, the indication also signaling that speech will follow, receiving the speech from the user at the device, the speech being associated with the field, transmitting the speech as a request to public, common network node that receives and processes speech, processing the transmitted speech and returning text associated with the speech to the device and inserting the text into the field. Upon a second indication from the user, the system processes the text in the field as programmed by the user interface. The present disclosure provides a speech mash up application for a user interface of a mobile or desktop device that does not require expensive speech processing technologies. | 07-23-2009 |
20100070378 | SYSTEM AND METHOD FOR AN ENHANCED SHOPPING EXPERIENCE - Disclosed herein are systems, methods, and computer readable-media for creating a virtual shopping area. The method includes receiving a query from a user and an automated input specific to the user from a computing device, generating a list of merchants based on the query and the automated input, generating a virtual shopping area from the list of merchants and based on one or more constraints, and displaying the virtual shopping area on the computing device. One optional step is presenting to the user an interface to purchase query-related items from merchants in the virtual shopping area. The method optionally includes receiving an indication of intent to purchase an item from the user, displaying an image of the item to the user, and dynamically updating the displayed image of the item as the user specifies item-specific details. The list of merchants can be restricted to merchants geographically close to the user. | 03-18-2010 |
20100070613 | Portable Communication Interface for Accessing Media Content - A method and apparatus for accessing media with a portable communication device presents media available for display to a user based on user preferences. A user can select media to be output from an external display by entering commands into the portable communications device. In addition, a second external display can be used to display a subset of the media available for display. | 03-18-2010 |
20100125800 | System and Method for Bridging Communication Services Between Virtual Worlds and the Real World - A system includes a gateway operative to couple the system to a user. The system further includes a first infolet coupled to the gateway, and operative to couple the system to a first virtual world application, a second infolet coupled to the gateway and to the first infolet, and operative to couple the system to a real world application. The system is operable to obtain first information requested by the user from the second infolet and send the first information to the virtual world application through the first infolet. | 05-20-2010 |
20100153105 | SYSTEM AND METHOD FOR REFERRING TO ENTITIES IN A DISCOURSE DOMAIN - Disclosed herein are systems, computer-implemented methods, and tangible computer-readable media for referring to entities. The method includes receiving domain-specific training data of sentences describing a target entity in a context, extracting a speaker history and a visual context from the training data, selecting attributes of the target entity based on at least one of the speaker history, the visual context, and speaker preferences, generating a text expression referring to the target entity based on at least one of the selected attributes, the speaker history, and the context, and outputting the generated text expression. The weighted finite-state automaton can represent partial orderings of word pairs in the domain-specific training data. The weighted finite-state automaton can be speaker specific or speaker independent. The weighted finite-state automaton can include a set of weighted partial orderings of the training data for each possible realization. | 06-17-2010 |
20100239076 | Providing Called Number Characteristics to Click-to-Dial Customers - A system and method to provide content and call attributes for a destination phone number using a click-to-dial connection includes accepting a query, retrieving links to a document, and searching through cached data using the query to identify relevant or destination number information. If no match is found, the method continues with accessing the document identified by the link for identifying relevant number information and creating a click-to-dial icon to link to the relevant numbers included in the relevant phone number information identified by the query. Next, a popup box for content relevant to the click-to-dial icon and a click feature on the popup box are created to retrieve call destination attributes for viewing by a user. Further, computer instructions create at least one communication connection between two communication devices after viewing call destination attributes. | 09-23-2010 |
20110067059 | MEDIA CONTROL - Systems and methods to control media are disclosed. A particular method includes receiving a speech input at a mobile communications device. The speech input is processed to generate audio data. The audio data is sent, via a mobile data network, to a first server. The first server processes the audio data to generate text based on the audio data. Data related to the text is received from the first server. One or more commands are sent to a second server via the mobile data network. In response to the one or more commands, the second server sends control signals based on the one or more commands to a media controller. The control signals cause the media controller to control multimedia content displayed via a display device. | 03-17-2011 |
20120076284 | Providing Called Number Characteristics to Click-to-Dial Customers - A system and method to provide content and call attributes for a destination phone number using a click-to-dial connection includes accepting a query, retrieving links to a document, and searching through cached data using the query to identify relevant or destination number information. If no match is found, the method continues with accessing the document identified by the link for identifying relevant number information and creating a click-to-dial icon to link to the relevant numbers included in the relevant phone number information identified by the query. Next, a popup box for content relevant to the click-to-dial icon and a click feature on the popup box are created to retrieve call destination attributes for viewing by a user. Further, computer instructions create at least one communication connection between two communication devices after viewing call destination attributes. | 03-29-2012 |
20120221332 | SYSTEM AND METHOD FOR REFERRING TO ENTITIES IN A DISCOURSE DOMAIN - Systems, methods, and non-transitory computer-readable media for referring to entities. The method includes receiving domain-specific training data of sentences describing a target entity in a context, extracting a speaker history and a visual context from the training data, selecting attributes of the target entity based on at least one of the speaker history, the visual context, and speaker preferences, generating a text expression referring to the target entity based on at least one of the selected attributes, the speaker history, and the context, and outputting the generated text expression. The weighted finite-state automaton can represent partial orderings of word pairs in the domain-specific training data. The weighted finite-state automaton can be speaker specific or speaker independent. The weighted finite-state automaton can include a set of weighted partial orderings of the training data for each possible realization. | 08-30-2012 |
20120232898 | SYSTEM AND METHOD OF PROVIDING AN AUTOMATED DATA-COLLECTION IN SPOKEN DIALOG SYSTEMS - The invention relates to a system and method for gathering data for use in a spoken dialog system. An aspect of the invention is generally referred to as an automated hidden human that performs data collection automatically at the beginning of a conversation with a user in a spoken dialog system. The method comprises presenting an initial prompt to a user, recognizing a received user utterance using an automatic speech recognition engine and classifying the recognized user utterance using a spoken language understanding module. If the recognized user utterance is not understood or classifiable to a predetermined acceptance threshold, then the method re-prompts the user. If the recognized user utterance is not classifiable to a predetermined rejection threshold, then the method transfers the user to a human as this may imply a task-specific utterance. The received and classified user utterance is then used for training the spoken dialog system. | 09-13-2012 |
20120253825 | RELEVANCY RECOGNITION FOR CONTEXTUAL QUESTION ANSWERING - Disclosed are systems, methods and computer-readable media for controlling a computing device to provide contextual responses to user inputs. The method comprises receiving a user input, generating a set of features characterizing an association between the user input and a conversation context based on at least a semantic and syntactic analysis of user inputs and system responses, determining with a data-driven machine learning approach whether the user input begins a new topic or is associated with a previous conversation context and if the received question is associated with the existing topic, then generating a response to the user input using information associated with the user input and any previous user input associated with the existing topic. | 10-04-2012 |
20120290435 | SYSTEM AND METHOD FOR AN ENHANCED SHOPPING EXPERIENCE - Disclosed herein are systems, methods, and computer readable-media for creating a virtual shopping area. The method includes receiving a query from a user and an automated input specific to the user from a computing device, generating a list of merchants based on the query and the automated input, generating a virtual shopping area from the list of merchants and based on one or more constraints, and displaying the virtual shopping area on the computing device. One optional step is presenting to the user an interface to purchase query-related items from merchants in the virtual shopping area. The method optionally includes receiving an indication of intent to purchase an item from the user, displaying an image of the item to the user, and dynamically updating the displayed image of the item as the user specifies item-specific details. The list of merchants can be restricted to merchants geographically close to the user. | 11-15-2012 |
20130289990 | System and Dialog Manager Developed Using Modular Spoken-Dialog Components - A dialog manager and spoken dialog service having a dialog manager generated according to a method comprising selecting a top level flow controller based on application type, selecting available reusable subdialogs for each application part, developing a subdialog for each application part not having an available subdialog and testing and deploying the spoken dialog service using the selected top level flow controller, selected reusable subdialogs and developed subdialogs. The dialog manager capable of handling context shifts in a spoken dialog with a user. Application dependencies are established in the top level flow controller thus enabling the subdialogs to be reusable and to be capable of managing context shifts and mixed initiative dialogs. | 10-31-2013 |
20140142848 | METHOD AND APPARATUS FOR PROVIDING GEOSPATIAL AND TEMPORAL NAVIGATION - A method and apparatus for processing at least one information feed are disclosed. For example, the method receives at least one content via at least one automated feed. The method associates the at least one content to one or more geographical locations on a map, wherein the one or more geographical locations are determined from the at least one content. The method then presents an access to the at least one content to a user via the map. | 05-22-2014 |
20140156450 | Managing Vendor Inventory Information And Shopping Navigation Routes Based Upon Shopping List Contents - Concepts and technologies are disclosed herein for managing vendor inventory information and shopping navigation routes based upon shopping list contents. A server computer can execute a shopping management service. A shopping list is obtained at the server computer. The server computer obtains location data indicating a geographic location of the user device and identifies, based upon the location data, a vendor having an inventory comprising the item. The server computer generates a navigation route comprising a stop at a vendor location associated with the vendor, and provides the navigation route to the user device. The server computer can monitor purchases of items on the shopping list, update the shopping list, and update the navigation route. The server computer also can provide suggestions to the user device based upon items in the shopping list. | 06-05-2014 |
20140164302 | HYBRID REVIEW SYNTHESIS - A method of generating a summary review of an entity from a set of reviews includes generating a distribution and determining a polarity of the distribution associated with a plurality of aspect ratings based on the set of reviews. The set of reviews are associated with the entity, and the plurality of aspect ratings are associated with an aspect, or feature, of the entity. The method includes selecting an opinion correlated with the polarity from the set of reviews, and generating the summary review, the summary review comprising: a summary statement based on the distribution and the polarity; and the opinion. An apparatus and computer-readable device are also disclosed. | 06-12-2014 |
20140321632 | System and Method for Avoiding Hold Times on a Telephone Call - A method and system including receiving a communication from a source, the communication including a request to connect to a destination, connecting, via a communication link, to the destination, detecting an event on the communication link to the destination, and connecting the source to the destination after detecting the event. | 10-30-2014 |
20140324427 | SYSTEM AND DIALOG MANAGER DEVELOPED USING MODULAR SPOKEN-DIALOG COMPONENTS - A dialog manager and spoken dialog service having a dialog manager generated according to a method comprising selecting a top level flow controller based on application type, selecting available reusable subdialogs for each application part, developing a subdialog for each application part not having an available subdialog and testing and deploying the spoken dialog service using the selected top level flow controller, selected reusable subdialogs and developed subdialogs. The dialog manager capable of handling context shifts in a spoken dialog with a user. Application dependencies are established in the top level flow controller thus enabling the subdialogs to be reusable and to be capable of managing context shifts and mixed initiative dialogs. | 10-30-2014 |