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Adam Waalkes
SAMMAMISH, WA US
1. 20090080640 System and method for retaining calls into a call center 03-26-20092. 20080246592 SYSTEM AND METHOD FOR MANAGING CUSTOMER QUEUING 10-09-2008
3. 20080205620 SYSTEM AND METHOD FOR MANAGING HOLD TIMES DURING AUTOMATED CALL PROCESSING 08-28-2008