Patent application number | Description | Published |
20090138269 | SYSTEM AND METHOD FOR ENABLING VOICE DRIVEN INTERACTIONS AMONG MULTIPLE IVR'S, CONSTITUTING A VOICE WORKFLOW - A method for enabling voice driven interactions among multiple interactive voice response (IVR) systems begins by receiving a telephone call from a user of a first IVR system to begin a transaction; and, automatically contacting, by the first IVR system, at least one additional IVR system. Specifically, the contacting of the additional IVR system includes assigning tasks to the additional IVR system. The tasks require input from the user and the additional IVR system is secure and separate from the first IVR system. Moreover, the tasks can include a transfer of currency and a transfer of local information. | 05-28-2009 |
20090190729 | SYSTEM AND COMPUTER PROGRAM PRODUCT FOR PREDICTING CHURNERS IN A TELECOMMUNICATIONS NETWORK - Data pertaining to interactions between a plurality of customers is obtained. A graph is formed, having a plurality of nodes representing the customers and a plurality of edges representing interactions between the customers. A sub-set of the customers are denoted as previously churned customers. A spreading activation model is applied to the graph to identify, based on the graph and the previously churned customers, the potential churning customers. | 07-30-2009 |
20090192809 | METHOD FOR PREDICTING CHURNERS IN A TELECOMMUNICATIONS NETWORK - Data pertaining to interactions between a plurality of customers is obtained. A graph is formed, having a plurality of nodes representing the customers and a plurality of edges representing interactions between the customers. A sub-set of the customers are denoted as previously churned customers. A spreading activation model is applied to the graph to identify, based on the graph and the previously churned customers, the potential churning customers. | 07-30-2009 |
20110078158 | Automatic Taxonomy Enrichment - Techniques for enriching a taxonomy using one or more additional taxonomies are provided. The techniques include receiving two or more taxonomies, wherein the two or more taxonomies comprise a destination taxonomy and one or more additional taxonomies, determining one or more relevant portions of the two or more taxonomies by identifying one or more common terms between the two or more taxonomies, importing one or more relevant portions from the one or more additional taxonomies into the destination taxonomy, and using the one or more imported taxonomy portions to enrich the destination taxonomy. | 03-31-2011 |
20110106884 | SYSTEMS AND METHODS FOR NETWORKING ACROSS WEB BASED AND TELECOMMUNICATION BASED PORTALS - Embodiments of the invention provide a non-web based social networking system enabling users having limited Internet connectivity and/or limited access to high end mobile computing devices a cross networking opportunity with web-based social networking sites. Embodiments of the invention provide for additional communication modalities between social networking users, including but not limited to non-web based communication between the social networking users. | 05-05-2011 |
20110188405 | SYSTEMS AND METHODS FOR FINDING STAR STRUCTURES AS COMMUNITIES IN NETWORKS - Embodiments of the invention provide systems, methods, apparatuses and program products providing methods to define and find relationships in network environments. Embodiments of the invention utilize relationship definitions for defining network environment relationships as star structures within the network of interest and automatically discover these star structures in networks. | 08-04-2011 |
20120294197 | System for Collaborative Content Creation on the Telecom Web - A system and method that enables the collaborative creation and editing of content on a VoiceSite over a telephone. The system and method enables the collaborative creation and editing of content on the VoiceSite by allowing one or multiple users (authors) to generate and edit the content of the VoiceSite at the same or different times. A Collaboration Manager is utilized to manage calls to/from one or more users. A VoiGen component utilizes voice-activated prompts to allow the one or more users to perform at least one of specify user preferences, load templates, store user preferences and service options, parse through obtained data, and generate/edit the VoiceSite based on the inputs provided by the one or multiple users. A Session Manager stores user specific information and ensures that the content provided by multiple users, including edits/changes, is integrated without conflicts. | 11-22-2012 |
20120294432 | System and Method for Collaborative Content Creation on the Telecom Web - A system and method that enables the collaborative creation and editing of content on a VoiceSite over a telephone. The system and method enables the collaborative creation and editing of content on the VoiceSite by allowing one or multiple users (authors) to generate and edit the content of the VoiceSite at the same or different times. A Collaboration Manager is utilized to manage calls to/from one or more users. A VoiGen component utilizes voice-activated prompts to allow the one or more users to perform at least one of specify user preferences, load templates, store user preferences and service options, parse through obtained data, and generate/edit the VoiceSite based on the inputs provided by the one or multiple users. A Session Manager stores user specific information and ensures that the content provided by multiple users, including edits/changes, is integrated without conflicts. | 11-22-2012 |
20130144694 | DESIGNING VIRAL MARKETING STRATEGIES FOR UP-SELLING AND CROSS-SELLING - Methods and arrangements for instituting a viral marketing strategy. Participants in a social network are ascertained. Mutual influence of the participants in purchasing decisions is determined, and purchasing influence of products on one another is assessed. At least one seed is selected from the participants for maximizing purchasing influence of one product on another product, based on mutual influence of the participants on one another. | 06-06-2013 |
20130144695 | DESIGNING VIRAL MARKETING STRATEGIES FOR UP-SELLING AND CROSS-SELLING - Methods and arrangements for instituting a viral marketing strategy. Participants in a social network are ascertained. Mutual influence of the participants in purchasing decisions is determined, and purchasing influence of products on one another is assessed. At least one seed is selected from the participants for maximizing purchasing influence of one product on another product, based on mutual influence of the participants on one another. | 06-06-2013 |
20140136547 | Determining Potential Enterprise Partnerships - Techniques, a system and an article of manufacture for determining potential enterprise partnerships. A method includes constructing an interaction graph for a set of multiple enterprises based on information pertaining to each of the enterprises and information pertaining to transactions conducted among the enterprises, and determining at least two candidate partnership teams among the set of enterprises based on at least one attribute of the graph, wherein each candidate partnership team comprises two or more of the enterprises. The method also includes computing a compatibility score for each pair of enterprises in each candidate partnership team based on at least one enterprise parameter, computing a compatibility score for each candidate partnership team based on an aggregation of the compatibility score for each pair of enterprises in each candidate partnership team, and outputting a suggested candidate partnership team based on selection of the highest compatibility score among the candidate partnership teams. | 05-15-2014 |
20140310531 | METHOD AND SYSTEM FOR SECURING THE ENTRY OF DATA TO A DEVICE - A method and structure for entering authentication data into a device by displaying in an optical unit a key map which correlates data input into the device with keys of the device, the key map indicating data different from that of the keys of the device. | 10-16-2014 |
Patent application number | Description | Published |
20080275947 | Lazy Document and Data Validation - Client-side scripts are repackaged on the server side to be sent to the client with the corresponding data element. They are packaged to appear no earlier than the program location of a first corresponding data element. The document is rendered as it arrives at the client. In parallel, execution of the scripts to validate corresponding data elements occurs no sooner than rendering of the data elements. Validation of the document is delayed until the document download (and validation) has been performed. | 11-06-2008 |
20090125366 | METHOD AND SYSTEM FOR DYNAMIC ADAPTATION OF WORKFLOWS - A workflow management method for a workflow system comprises registering events recognized by one or more workflows in a workflow event registry, registering new dependency information in an event dependency registry, and registering corrective actions in an event handling directives module. Further, upon receipt of an event, the method comprises identifying workflows that have a dependency associated with the received event, forwarding the event to dependent workflows which recognize the event, determining, with reference to the event handling directives module, corrective actions for dependent workflows which do not recognize the event, and instructing, by way of recognized events, the dependent workflows which do not recognize the event to perform the corrective actions. | 05-14-2009 |
20090138262 | SYSTEMS AND METHODS TO INDEX AND SEARCH VOICE SITES - A method comprises crawling and indexing voice sites and storing results in an index; receiving a search request in voice from a user via a telephone; performing speech recognition on the voice search request and converting the request from voice to text; parsing the query; and performing a search on the index and ranking the search results. Search results may be filtered based on attributes such as location and context. Filtered search results may be presented to the user in categories to enable easy voice browsing of the search results by the user. Computer program code and systems are also provided. | 05-28-2009 |
20090232287 | Telecom Web Browsers, and Methods for Defining a Telecom Web Browser - A method of defining a voice browser for browsing a plurality of voice sites, at least some of the voice sites having different telephone numbers, the voice sites being configured to be accessed by telephone, is provided including storing information relating to voice sites visited by a voice user; and providing forward and back functions, comprising transferring a user from one voice site to another, in response to commands by the user. Computer program code and systems are also provided. | 09-17-2009 |
20090238348 | Telecom Web Browsers, and Methods for Defining a Telecom Web Browser - A method of defining a voice browser for browsing a plurality of voice sites, at least some of the voice sites having different telephone numbers, the voice sites being configured to be accessed by telephone, is provided including storing information relating to voice sites visited by a voice user; and providing forward and back functions, comprising transferring a user from one voice site to another, in response to commands by the user. Computer program code and systems are also provided. | 09-24-2009 |
20110077941 | Enabling Spoken Tags - Techniques for assigning a spoken tag in a telecom web platform are provided. The techniques include receiving a spoken tag, comparing the spoken tag to a set of one or more template tags, if the spoken tag is a match to a template tag, assigning the spoken tag and updating frequency of the tag in the set of one or more template tags, and if the spoken tag is not a match to a template tag, assigning the spoken tag and registering the spoken tag as a new tag in the set of one or more template tags. | 03-31-2011 |
20110173046 | SOCIAL NETWORK MARKETING PLAN COMPARISON METHOD AND SYSTEM - A comparison method and system including retrieving by a computer, first data associated with first interactions between users associated with social networks. The computing system generates a first graph illustrating the first interactions. The computing system identifies targeted users associated with a marketing plan for the users. The computing system enables the marketing plan and retrieves second data associated with second interactions between the users. The computing system generates a second graph illustrating the second interactions, compares the second graph to the first graph, and generates a third graph illustrating first order differences between the first interactions and the second interactions. | 07-14-2011 |
20110173051 | SOCIAL NETWORK MARKETING PLAN MONITORING METHOD AND SYSTEM - A monitoring method and system. The method retrieving by a computer, first data associated with a marketing plan associated with social networks and second data associated with marketing plan objectives. The computer processor identifies social network effects associated with the marketing plan objectives, business key performance indicators (KPIs) associated with the marketing plan objectives, and social network KPIs associated with the associated social network effects. The computer processor represents a marketing plan measurement model comprising a mathematical relationship between the business KPIs and the social network KPIs. The computer processor monitors changes associated with the business KPIs and the social network KPIs and generates and stores a report indicating the changes. | 07-14-2011 |
20120124134 | SYSTEMS AND METHODS FOR FEDERATING OPEN SOCIAL NETWORKS FOR ANALYSES - Methods and arrangements for constructing and analyzing federated social networks. A first social network with a first plurality of accounts is defined, as well as a second social network with a second plurality of accounts, the second social network being unaffiliated with the second social network. The first and second social networks are federated to determine a union of the first and second social networks and an intersection of the first and second social networks, and second-order connections between one or more of the first plurality of accounts and one or more of the second plurality of accounts are ascertained, the second-order connections including connections outside of the intersection of the first and second social networks and within the union of the first and second social networks. | 05-17-2012 |
20120197999 | SYSTEM AND METHOD FOR MAKING USER GENERATED AUDIO CONTENT ON THE SPOKEN WEB NAVIGABLE BY COMMUNITY TAGGING - Methods and arrangements for creating and building subcategories in a user-based voice application. User posts are appended to a category in a voice application and subdivision of the category is prompted upon satisfaction of a first condition. The category is designated as a parent category, and at least one subcategory nomination are solicited from users. User input is solicited on appending at least one nominated subcategory to the parent category, and a nominated subcategory is appended to the parent category upon satisfaction of a second condition. User input is solicited to reassign a user post from the parent category to at least one subcategory. | 08-02-2012 |
20120324014 | FEDERATING OPEN SOCIAL NETWORKS FOR ANALYSES - Methods and arrangements for constructing and analyzing federated social networks. A first social network with a first plurality of accounts is defined, as well as a second social network with a second plurality of accounts, the second social network being unaffiliated with the second social network. The first and second social networks are federated to determine a union of the first and second social networks and an intersection of the first and second social networks, and second-order connections between one or more of the first plurality of accounts and one or more of the second plurality of accounts are ascertained, the second-order connections including connections outside of the intersection of the first and second social networks and within the union of the first and second social networks. | 12-20-2012 |
20120324015 | MAKING USER GENERATED AUDIO CONTENT ON THE SPOKEN WEB NAVIGABLE BY COMMUNITY TAGGING - Methods and arrangements for creating and building subcategories in a user-based voice application. User posts are appended to a category in a voice application and subdivision of the category is prompted upon satisfaction of a first condition. The category is designated as a parent category, and at least one subcategory nomination are solicited from users. User input is solicited on appending at least one nominated subcategory to the parent category, and a nominated subcategory is appended to the parent category upon satisfaction of a second condition. User input is solicited to reassign a user post from the parent category to at least one subcategory. | 12-20-2012 |
20130054249 | VISUALIZING, NAVIGATING AND INTERACTING WITH AUDIO CONTENT - Methods and arrangements for visually representing audio content in a voice application. A display is connected to a voice application, and an image is displayed on the display, the image comprising a main portion and at least one subsidiary portion, the main portion representing a contextual entity of the audio content and the at least one subsidiary portion representing at least one participatory entity of the audio content. The at least one subsidiary portion is displayed without text, and the image is changed responsive to changes in audio content in the voice application. | 02-28-2013 |
20130054250 | VISUALIZING, NAVIGATING AND INTERACTING WITH AUDIO CONTENT - Methods and arrangements for visually representing audio content in a voice application. A display is connected to a voice application, and an image is displayed on the display, the image comprising a main portion and at least one subsidiary portion, the main portion representing a contextual entity of the audio content and the at least one subsidiary portion representing at least one participatory entity of the audio content. The at least one subsidiary portion is displayed without text, and the image is changed responsive to changes in audio content in the voice application. | 02-28-2013 |
20140006011 | CREATING, RENDERING AND INTERACTING WITH A MULTI-FACETED AUDIO CLOUD | 01-02-2014 |
20140006015 | CREATING, RENDERING AND INTERACTING WITH A MULTI-FACETED AUDIO CLOUD | 01-02-2014 |
20140079198 | GENERATING ACTION TUPLES IN RESPONSE TO DISCERNED LEADS - Methods and arrangements for analyzing and responding to communications data. Telecom data are input, as are social network data. The telecom data and social network data are analyzed, and action tuples representing opportunistic leads are generated based on the analyzed telecom data and social network data. | 03-20-2014 |
20140278770 | GENERATING ECONOMIC MODEL BASED ON BUSINESS TRANSACTION MESSAGES - A computer-implemented method, computerized apparatus and computer program product for generating economic model based on business transaction messages. The method comprising obtaining business transactions from a business collaboration network, wherein each business transaction is a business-to-business transaction; and automatically generating, by a processor, based on the business transactions, an economic simulator capable of simulating economic activity within the business collaboration network, wherein the economic activity is associated with a business transaction that is transmitted via the business collaboration network. | 09-18-2014 |