Patent application number | Description | Published |
20110145746 | METHOD, APPARATUS, AND COMPUTER PROGRAM PRODUCT FOR GENERATING AUDIBLE ALERTS - A method for managing alerts in a distributed computer system includes monitoring one or more portions of the computer system for exceptions and, upon discerning a first exception, generating an audible alert at a first workstation of the computer system. A distributed computer system includes at least one workstation and at least one component executing a system event detection program. The computer system further includes a first module that monitors the computer system for a system event requiring administrative attention and a second module that produces an audible alert of the system event on a first workstation. A computer program product has a computer readable medium that has computer program logic recorded thereon for providing audible alerts for conditions of a distributed computer system. The computer program product includes code for discerning a system condition requiring administrative attention and code for generating an audible alert to a first workstation of the distributed computer system in response to discerning the system condition. | 06-16-2011 |
20110307863 | SYSTEM AND METHOD FOR AUTONOMOUS GENERATION OF SOFTWARE DOCUMENTATION - The disclosure relates generally to autonomous generation of software documentation, and more specifically to autonomous generation of documentation that describes user-defined rules implemented for a computer management system. In one embodiment, a system for generating documentation comprises a database storing user-defined rules that specify management actions to be triggered, for managing a computer system, responsive to receipt of a system message from the managed computer system. The system further comprises a documentation generation device configured to autonomously generate documentation describing the rules, wherein the documentation contains identification of at least the system message and the corresponding management actions triggered by the rules upon receipt of the system message. In certain embodiments, the system further comprises a database utility device configured to generate a highly-structured representation of the user-defined rules from an autoaction database, and the documentation generation device processes the highly-structured representation to autonomously generate the documentation. | 12-15-2011 |
20110307904 | METHOD AND APPARATUS FOR AUTOMATION LANGUAGE EXTENSION - Systems and methods operable to output a packet of data a management application is unable to directly process to perform a desired operation, communicate the output packet of data to a language service application adapted to perform the desired operation, perform the desired operation using data of the packet of data to provide operation results, and, input the operation results to the management application for processing by the management application using native processing capabilities of the management application are disclosed. | 12-15-2011 |
20110307908 | SYSTEMS, METHODS, AND COMPUTER PROGRAM PRODUCTS PROVIDING AN INTERFACE FOR ONE OR MORE DATABASES - A computer program product having a computer readable medium tangibly recording computer program logic is disclosed. The computer program product includes code to receive user input requesting access to a first database of a plurality of databases and code to load a file in a process written in unmanaged code, where the file creates a Component Object Model (COM) callable wrapper. The computer program product further includes code to make a method call to the COM callable wrapper requesting access to the first database and code to make an Application Programming Interface (API) call from the COM callable wrapper to an object oriented interface of the first database in response to the method call. | 12-15-2011 |
20120060173 | SYSTEM AND METHOD FOR ENHANCED ALERT HANDLING - The disclosure relates generally to computer system management systems, and more specifically to enhanced alert handling within computer system management systems. In one embodiment, responsive to an Alert raise event occurring in a computer system management application, execution of an enhanced alert handling routine on a processor-based device is triggered. The enhanced alert handling routine determines whether description field filtering by a resource monitor was the source of the Alert. For instance, the enhanced alert handling routine may determine whether a source of the Alert was matching of a user-defined description in an event log for the managed computer system. When determined that such description field filtering was the source of the Alert, the enhanced alert handling routine clears the Alert and re-raises the Alert with a unique alert-ID. Because the Alert is re-raised with a unique alert-ID, it is not discarded by the management application as a duplicate. | 03-08-2012 |
20130304901 | AUTOMATED INTEGRATION OF DISPARATE SYSTEM MANAGEMENT TOOLS - Control over servers and partitions within a computer network may be automated to improve response to disaster events within the computer network. For example, a monitoring server may be configured to automatically monitor servers through remote communications sessions. A disaster event may be detected based on information received from the partitions and servers within the network. The monitoring server may monitor system of different types and/or configurations. For example, a first server monitored by the monitoring server may be different type of server than the second server. Each of the servers may be monitored through a remote communications session, such as a telnet session. In addition to monitoring the servers, the monitoring server may remotely manage the servers of different types. | 11-14-2013 |
20130305084 | SERVER CONTROL AUTOMATION - Control over servers and partitions within a computer network may be automated to improve response to disaster events within the computer network. For example, a monitoring server may be configured to automatically monitor servers through remote communications sessions. A disaster event may be detected based on information received from the partitions and servers within the network. After a disaster event occurs, the monitoring server may automatically execute a script or take other action to make a backup server or partition available. For example, the monitoring server may stop and deactivate a first partition that has failed, activate a second partition that is a mirror image of the first partition, and start the second partition. | 11-14-2013 |
20130305102 | AUTOMATED TROUBLE TICKET GENERATION - Control over servers and partitions within a computer network may be automated to improve response to disaster events within the computer network. For example, a monitoring server may be configured to automatically monitor servers through remote communications sessions. A disaster event may be detected based on information received from the partitions and servers within the network. When a disaster event or events leading to a disaster event are detected, a trouble ticket may be generated. The trouble ticket may also generate an alert displayed to an administrator through a customized hierarchical graphical display. When the administrator is not logged in, messages may be generated to alert the administrator to the problem. The administrator may then log in remotely and respond to the alert. | 11-14-2013 |
Patent application number | Description | Published |
20110047173 | METHOD AND SYSTEM FOR FILTERING MATCHING CONTENT - A computer-implemented method for managing data in a system for automating responses to system messages is disclosed. The method compiles one or more source files into a database, which includes one or more pattern definitions. Matches and non-matches between one or more pattern definitions and one or more system messages are identified and reported in an output file. The method retrieves only the matches from the output file based on one or more predetermined criteria and generates a printed list of the retrieved matches. | 02-24-2011 |
20110047181 | METHOD AND SYSTEM FOR IDENTIFYING COMMONALITY AMONG PATTERN DEFINITIONS - A method and system for identifying commonality among pattern definitions among multiple database storage systems. The method creates pattern definition files for all pattern definitions stored in multiple databases. The name of a pattern definition file includes a group name, a pattern number, and a database associated with the pattern definition. A set of pattern definition files with same group name and pattern number are compared with each other to classify the set into exactly matching or partially matching. | 02-24-2011 |
20110047417 | METHOD AND SYSTEM FOR ERROR DETECTION IN PATTERN DEFINITIONS - A method and system for detecting errors in stored pattern definitions. The method describes structuring a pattern definition into a specified format and creating a pattern definition file. The structured pattern definition contents are hashed to generate a filename for the pattern definition file. This filename, along with a corresponding identifier, is added to an identifier document. Each filename in the identifier document is compared with all other filenames to determine a degree of overlap. A potential error is indicated if a filename substantially matches any of the other filenames in the identifier document. | 02-24-2011 |
20110078618 | METHOD AND APPARATUS FOR DISPLAYING MULTIPLE STATES WITHIN A SINGLE IMAGE - A user display window that displays a managed object and its state within a single image includes a display pane for displaying a visual image, wherein a first icon represents the managed object and a second icon represents the state of the managed icon and the first icon is superimposed over the second icon to create the visual image. A user can visually see the managed object and its state within the computing system. A method for visually indicating a managed object and its state within a single image in a computing system includes representing the managed object with a first icon; representing the state of the managed object with a second icon; and superimposing the first icon on the second icon such that the resulting image provides a visual indication of the managed object and its state. An apparatus for visually indicating a managed object and its state within a single image in a computing system includes a first represent module that represents the managed object with a first icon; a second represent module that represents the state of the managed object with a second icon; and a superimpose module that superimposes the first icon on the second icon such that the resulting image provides a visual indication of the managed object and its state. | 03-31-2011 |
20150052391 | AUTOMATED MONITORING OF SERVER CONTROL AUTOMATION COMPONENTS - Systems and methods for automated monitoring of automated server control components are provided. Embodiments may include transmitting a request for state information associated with a component of the automated server control system. At least one of a reception of the state information for the component and a threshold time period without reception of the state information for the component may be detected. Some embodiments may include determining if the received state information for the component comprises an error condition. In some instances, an alert may be output based on at least one of detecting the threshold time period without reception of the state information for the component and determining that the received state information comprises an error condition. | 02-19-2015 |
20150061858 | ALERT FILTER FOR DEFINING RULES FOR PROCESSING RECEIVED ALERTS - A list of alert filters may be used to alert alerts generated by remote machines. For example, received alerts may be compared to the list of alert filters. When an alert filter matches the received alert, a new action may be taken by the monitoring agent, such as to raise or lower a priority of the alert or to take an action to message an administrator. When no alert filter matches the alert, a default action for the alert may be taken. | 03-05-2015 |
20150067139 | AGENTLESS MONITORING OF COMPUTER SYSTEMS - An agentless monitor may monitor a remote server through a communication session. The monitor may transmit commands for execution on the remote server by a simulated user. Results from the executed commands may be returned to the agentless monitor for parsing and execution of logical rules. The agentless monitor may be used, for example, to identify and terminate looping processes executing on the remote server before failure or performance degradation of the remote server. | 03-05-2015 |
20150067145 | DATA RATE MONITORING TO DETERMINE CHANNEL FAILURE - Data channels of a computer system may be remotely monitored to detect data channel degradation. A monitoring agent on a client may execute script commands on the remote computer system to monitor input/output (I/O) rates of a set of channels. The monitoring agent may compute an average data rate of the data channels and compare the I/O rate of each channel to the average. When the rate of a channel falls below the average by at least a threshold amount, an alert may be generated to indicate to an administrator a possible failure with the data channel. | 03-05-2015 |
Patent application number | Description | Published |
20080203172 | CLEAR CONTACTLESS CARD - The present invention relates to a process for producing an transparent or translucent transaction card having multiple features, such as a holographic foil, integrated circuit chip, RFID circuitry, silver magnetic stripe with text on the magnetic stripe, opacity gradient, an invisible optically recognizable compound, a translucent signature field such that the RFID circuitry and signature on back of the card is visible from the front of the card and an active thru date on the front of the card. The invisible optically recognizable compound is an infrared ink and/or film, which can be detected by a sensor found in an ATM or card assembly line. | 08-28-2008 |
20120226546 | System and Method for Satisfying a Transaction Amount from an Alternative Funding Source - Systems and methods for paying a transaction amount at a point of sale (e.g. a physical point of sale or a virtual point of sale) are disclosed. The systems and methods are configured to monitor transaction information to identify eligible transactions at the point of sale. Where the transaction information conforms to predetermined rules, an indicator of an alternative funding source is provided to a user through a web browser, portable electronic device, or other suitable medium. Moreover, the alternative funding options are presented at substantially the same time as a transaction is being processed at a point of sale. Based on the user's selection, a credit may be applied to the transaction account corresponding with at least a portion of the transaction amount from the alternative funding source. Moreover, the credit associated with the alternative funding source is not communicated to the point of sale or the corresponding merchant, but rather is applied directly to the transaction account associated with the purchase of an item. | 09-06-2012 |
20140058857 | SYSTEM AND METHOD FOR SATISFYING A TRANSACTION AMOUNT FROM AN ALTERNATIVE FUNDING SOURCE - Systems and methods for paying a transaction amount at a point of sale (e.g. a physical point of sale or a virtual point of sale) are disclosed. The systems and methods are configured to monitor transaction information to identify eligible transactions at the point of sale. Alternative funding options may be presented at substantially the same time as a transaction is being processed at a point of sale. Based on the user's selection, a credit may be applied to the transaction account corresponding with at least a portion of the transaction amount from the alternative funding source. | 02-27-2014 |
Patent application number | Description | Published |
20090157555 | BILL PAYMENT SYSTEM AND METHOD - Automated authorization and processing of an interim payment is disclosed. When a merchant requests payment prior to a recurring payment process being enabled, the system handles the payment request without customer intervention. The system requests and receives a transaction coordination code for an interim payment from a financial processor. The system passes the interim payment transaction coordination code to the merchant so the merchant may obtain an authorized payment. | 06-18-2009 |
20100116882 | PAYMENT PROGRAMS FOR HEALTHCARE PLANS - The invention is a computer-implemented method and system to facilitate a purchase utilizing a tax-advantaged account. A request for payment for an item is received from a requester. A determination is made whether the item qualifies for pre-tax treatment. If the item qualifies for pre-tax treatment at least a partial payment amount for the item is determined. The tax-advantaged account is debited for at least a portion of the purchasing amount of the item based on the payment authorization; and the at least partial payment amount for the item is transmitted to an account of the requestor. | 05-13-2010 |
20100161484 | Methods, Apparatus and Computer Program Products for Interfacing Automatic Bill Payment Systems with Card Issuer Database Systems - An interface for interfacing a merchant processor with a card issuer database receives a merchant profile including transaction request data elements and stores the merchant profile in a global merchant database. A request for data corresponding to at least one element of the merchant profile is transmitted to a merchant system and/or a cardmember database. Data corresponding to the merchant profile is received from the merchant system and/or the cardmember database and stored in the global merchant database. A marketing system is notified that at least one record associated with the merchant profile is stored in the global merchant database. | 06-24-2010 |
20100308117 | WIRELESS TRANSACTION FOBS AND METHODS OF USING THE SAME - The invention relates to transaction tokens (“fobs”) having wireless functionality and methods of using the same. More specifically, fobs having radio frequency functionality such that information, such as payment information, identification information, or other like information, may be wirelessly transmitted from a memory within the fob to a receiver are disclosed. The fobs of this invention may comprise a microchip or other memory component, and/or antenna disposed on or within an insert and encased within an enclosure in an interior compartment. The fobs may have a quick-release mechanism for easily attaching to and detaching from a securing device, such as a keychain or the like. Moreover, the interior compartments of the fobs may be easily accessible for replacing the enclosed insert. | 12-09-2010 |