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Robert R. Bushey
CEDAR PARK, TX US
1. 20090177983 METHOD FOR INTEGRATING USER MODELS TO INTERFACE DESIGN 07-09-20092. 20090150225 DEVELOPING INTERACTIVE CALL CENTER AGENT PERSONAS 06-11-2009
3. 20090074158 METHOD FOR DESIGNING AN AUTOMATED SPEECH RECOGNITION (ASR) INTERFACE FOR A CUSTOMER CALL CENTER 03-19-2009
4. 20090067590 SYSTEM AND METHOD OF UTILIZING A HYBRID SEMANTIC MODEL FOR SPEECH RECOGNITION 03-12-2009
5. 20080273687 System and Method for Providing Customer Activities While in Queue 11-06-2008
6. 20080267365 SYSTEM, METHOD AND SOFTWARE FOR A SPEECH-ENABLED CALL ROUTING APPLICATION USING AN ACTION-OBJECT MATRIX 10-30-2008