Patent application number | Description | Published |
20080247521 | METHOD AND APPARATUS FOR VOICEMAIL DELIVERY - A system and method for voicemail delivery is disclosed. A system that incorporates teachings of the present disclosure may include, for example, a voicemail system having a controller element to initiate a communication session with a communication device of a called party to supply one or more recorded voicemail messages. Additional embodiments are disclosed. | 10-09-2008 |
20090077179 | SYSTEM AND METHOD FOR PERSONALIZED MESSAGING - A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller to capture a voice recording, add the voice recording to a greeting to produce a personalized message, and deliver the personalized message upon scheduled delivery to at least one recipient based on a communication identifier of the at least one recipient, where the greeting includes at least one among audio, video, and image data, and where the communication device communicates with a notification server for creating the personalized message. Other embodiments are disclosed. | 03-19-2009 |
20100142684 | SYSTEM AND METHOD FOR AUTOMATICALLY TRANSCRIBING VOICEMAIL - Disclosed herein are systems, computer-implemented methods, and tangible computer-readable media for automatically transcribing voicemail. The method includes receiving a plurality of voicemail messages from callers, identifying for each voicemail message in the plurality of voicemail messages a first frequency with which the respective caller leaves voicemails, identifying for each voicemail message in the plurality of voicemail messages a second frequency with which a user requests transcription of each voicemail, assigning a priority ranking to each voicemail message in the plurality of voicemail messages based on the respective first frequency and the respective second frequency, and transcribing untranscribed voicemail messages with a highest priority ranking. The method can include establishing a priority ranking threshold and repeatedly transcribing a next highest ranking untranscribed voicemail message until no further untranscribed voicemail messages remain above the priority ranking threshold. | 06-10-2010 |
20100146102 | PROVIDING REPORTS OF RECEIVED MULTIMEDIA PROGRAMS - Selections of multimedia programs are monitored and indications of the selections are included in a report if user specified criteria are met. Example criteria include a minimum presentation duration, a report condition, and a maximum retention period. Access to the reports may be limited to administrators. | 06-10-2010 |
20100153173 | PROVIDING REPORT OF CONTENT MOST SCHEDULED FOR RECORDING - A user is provided a report based on data collected from multimedia content or channels that are most scheduled for recording by users. User defined criteria specify a period used for filtering qualifying recording events for inclusion in the report. The report may be provided on an information channel accessible from a multimedia content distribution network. | 06-17-2010 |
20100153445 | SCHEDULING RECORDING OF RECOMMENDED MULTIMEDIA PROGRAMS - Users provide preferred multimedia programs types and receive electronic messages with recommendations for recording upcoming broadcasts. In response to receiving reply messages to the recommendations, the recommended multimedia programs may be scheduled for transport to the user. Example multimedia programs that may be recommended include without limitation television shows, sporting events, and pay-per-view events. | 06-17-2010 |
20100154003 | PROVIDING REPORT OF POPULAR CHANNELS AT PRESENT TIME - Users are provided real time reports of the most popular multimedia programs or channels. Users may select an information channel provided by a multimedia content distribution network that provides the report. User criteria may determine the organization of the report and the selection of elements for the report. For example, the top ten most popular multimedia programs or channels in a particular genre may be displayed in the report. | 06-17-2010 |
20110055871 | System and Method for Providing Recommendation Icons on an Electronic Programming Guide - A method for providing recommendation icons associated with a television program on an electronic program guide is disclosed. A selection is received of a television program listed in the electronic programming guide. A recommendation graphical user interface associated with the selected television program is provided. A selection is received of a recommendation soft button displayed on the recommendation graphical user interface. The electronic programming guide is displayed with the recommendation icons. A selection is received of one of the recommendation icons in the electronic programming guide. Information associated with the selected one of the recommendation icons is displayed. | 03-03-2011 |
20110145874 | APPARATUS AND METHOD FOR MANAGING VOICE COMMUNICATIONS - A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to receive a call request from a set top box that is remote from the server where the call request identifies a telephone number that is presented from video content presented by the set top box where the telephone number is detected based on a combination of image pattern recognition and speech recognition and where the telephone number is associated with a marketing entity, establish a voice communication with a first telephone device associated with the set top box, and establish the voice communication with a second telephone device associated with the telephone number and the marketing entity if the first telephone device accepts the voice communication. Other embodiments are disclosed. | 06-16-2011 |
20120243669 | SYSTEM AND METHOD FOR AUTOMATICALLY TRANSCRIBING VOICEMAIL - Disclosed herein are systems, computer-implemented methods, and tangible computer-readable media for automatically transcribing voicemail. The method includes receiving a plurality of voicemail messages from callers, identifying for each voicemail message in the plurality of voicemail messages a first frequency with which the respective caller leaves voicemails, identifying for each voicemail message in the plurality of voicemail messages a second frequency with which a user requests transcription of each voicemail, assigning a priority ranking to each voicemail message in the plurality of voicemail messages based on the respective first frequency and the respective second frequency, and transcribing untranscribed voicemail messages with a highest priority ranking. The method can include establishing a priority ranking threshold and repeatedly transcribing a next highest ranking untranscribed voicemail message until no further untranscribed voicemail messages remain above the priority ranking threshold. | 09-27-2012 |
20130038519 | GRAPHICAL INTERACTIVE VISUAL RESPONSE SYSTEM AND METHOD - A graphical interactive visual response system and method is provided in which a graphical user interface provides such interactivity and visual response. A user can initiate contact with a representative using an application residing on a personal device, such as a mobile telephone or computer. The application (graphical interface) allows the user to interactively select options on a displayed menu, arrive at the appropriate service and initiate a connection with the representative. The connection is established when the user and representative are available, thereby avoiding hold and wait times typically associated with conventional interactive voice response system. | 02-14-2013 |
20130326562 | Notification of Upcoming Media Content of Interest - A method includes receiving search criteria from a media device associated with a user account. The method includes performing a first search of media content information. The method includes in response to identifying particular media content that satisfies the search criteria, sending a first notification identifying a first occurrence of the particular media content to a device associated with the user account. The method includes, at a time indicated by the search criteria, performing a second search of updated media content information. The method includes in response to the second search identifying a second occurrence of the particular media content, determining whether the second occurrence matches the first occurrence. The method also includes sending a second notification when the second occurrence does not match the first occurrence and refraining from sending the second notification when the second occurrence matches the first occurrence. | 12-05-2013 |
20140328474 | System and Method for Automatically Transcribing Voicemail - Disclosed herein are systems, computer-implemented methods, and tangible computer-readable media for automatically transcribing voicemail. The method includes receiving a plurality of voicemail messages from callers, identifying for each voicemail message in the plurality of voicemail messages a first frequency with which the respective caller leaves voicemails, identifying for each voicemail message in the plurality of voicemail messages a second frequency with which a user requests transcription of each voicemail, assigning a priority ranking to each voicemail message in the plurality of voicemail messages based on the respective first frequency and the respective second frequency, and transcribing untranscribed voicemail messages with a highest priority ranking The method can include establishing a priority ranking threshold and repeatedly transcribing a next highest ranking untranscribed voicemail message until no further untranscribed voicemail messages remain above the priority ranking threshold. | 11-06-2014 |
20140331177 | GRAPHICAL INTERACTIVE VISUAL RESPONSE SYSTEM AND METHOD - A communications system and method is provided for facilitating access to a service center resource. A request is received from a mobile device of a user to access a service center associated with a destination specific application on the mobile device. The request includes information entered by the user and associated with the request. An identification of a service center resource of the service center that matches needs of the user based upon the information entered by the user and a determination of an availability of the service center resource is made. A first communication is launched to a communications address associated with the mobile device and a second communication is launched to a communications address associated with the service center resource. The first communication and the second communication are bridged. | 11-06-2014 |
20150052558 | SYSTEM AND METHOD FOR PROVIDING RECOMMENDATION ICONS ON AN ELECTRONIC PROGRAMMING GUIDE - Aspects of the subject disclosure may include, for example, a device that receives, from a particular user, identification of selected users from which recommendations are sought. Those users that have made recommendations are determined, and a recommendation graphical user interface is provided to equipment of the particular user. The graphical user interface item is associated with a recommending user and a television program. A selection of the recommendation graphical user interface item is received, and information is provided for presentation, responsive to a determination that viewing of the information has been authorized. Other embodiments are disclosed. | 02-19-2015 |