Class / Patent application number | Description | Number of patent applications / Date published |
379207160 |
Ringing signal (e.g. having a predetermined cadence or distinctive ring)
| 58 |
379207030 |
Time (e.g., time of day, expiration of time period, time zone, date)
| 14 |
379207130 |
Party identification or validation (e.g., personal identification number (PIN))
| 13 |
379207040 |
Line or loop condition
| 12 |
379207120 |
Party location
| 6 |
379207150 |
Automatic number identification or calling number identification (ANI or CLID) | 5 |
20080212759 | ANONYMITY ENGINE FOR ONLINE ADVERTISING, SALES AND INFORMATION DISTRIBUTION - Systems and methods for providing online sales and advertising are disclosed. A system may be configured to provide an online advertisement and, responsive to a received request for information regarding the advertisement from a potential buyer, provide information related to the advertisement to a seller to facilitate a sales transaction. The response may be facilitated by customized ANI processing. | 09-04-2008 |
20090129577 | Telecommunications - According to one aspect of the present invention, there is provided a method, in a telecommunications network, of controlling the way in which calls to a telephone number are handled, comprising creating a call handling package comprising one or more conditions, and one or more call handling actions, and associating the telephone number with the call handling package in such a way that a subsequently placed call to the telephone number causes at least one of the call handling actions to be carried out in accordance with the one or more conditions. | 05-21-2009 |
20090129578 | METHOD AND APPARATUS FOR IMPLEMENTING THE CNAP SERVICE - The present invention discloses a method for realizing the CNAP service, including: receiving a service request sent by the switching system, where the service request carries the identifier of the calling party and the identifier of the called party; querying the calling information set by the calling party according to the identifier of the calling party, and querying the location information of the called party according to the identifier of the called party; after determining that the called MS already rings, sending a flash message that contains the calling information to the called MS according to the location information of the called party. The present invention also provides a calling information service apparatus accordingly. The invention correlates the judging of the status of the call connection process with the time of implementing the CNAP service. Therefore, the calling information can be sent to the called MS at a proper time, thus helping the called party to identify the calling party correctly. | 05-21-2009 |
20100098231 | Systems and Methods for Providing a Personalized Communication Processing Service - Systems and methods for providing a personalized communication processing service are disclosed. In one embodiment, a personalized communication processing system (PCPS) can include a processor, an input/output interface, and a memory. The memory can be configured to store instructions, executable by the processor to intercept an incoming communication from a calling party, identify calling party information, determine a contact category to which the calling party is logically associated based upon a recognized relationship between the called party and the calling party as defined in the contact category, determine a user state of the called party that identifies conditions under which a communication processing treatment is to be provided for the contact category according to a personalized communication processing rule, apply the rule associated with the determined user state and the determined contact category, and process the incoming communication according to the applied personalized processing rule. | 04-22-2010 |
20120033797 | Communication System - A method of transmitting a communication event from a calling entity to a called entity located in a communication system comprising a first network and a second network, said method comprising determining a first identity associated with the calling entity and a first and second identity associated with the called entity, wherein the first identities are recognizable in the first network and the second identity is recognizable in the second network; associating at a first node located in the second network the first identities with the second identity; establishing a connection between the calling entity and a second node; wherein the connection with second node is established using the first identity associated with the called entity; querying the first node with the first identity associated with the called entity and the first identity associated with the calling entity to determine the second identity associated with the called entity; and transmitting the communication event to the called entity using the second identity associated with the called entity. | 02-09-2012 |
379207110 |
Service access code | 5 |
20090110170 | Internet Messaging Notification Methods and Systems - The disclosed methods and systems can employ internet messaging protocols to transmit an alphanumeric message to one or more destination addresses in response to a telephone service customer's notification service request. The request can include a string having a feature code trigger and one or more digits. The destination address can be an electronic mail address, an instant messaging address, a pager number, and/or a telephone number. | 04-30-2009 |
20090304170 | DIRECT DIAL TO VOICE MAIL - A calling party can by-pass voice mail menu structures and disturbing of a called party by directly dialing into the called party's voice mail. The calling party dials a special code, such as the digit 2, in conjunction with dialing the called party's telephone number. The telephone network detects the call as being a special call by detecting the special code. In response, the calling party is sent directly to the called party's voice mail without ever ringing the called party's access device and without requiring the calling party to make menu selections for routing the call. | 12-10-2009 |
20090316875 | Systems And Methods For Caller-Controlled Tune Notification Of A Call - A system and method for a caller to control a tune notification for a telephone call includes a service switching point and a service control point. The service switching point is operable to receive a tune notification service access code and a called directory number, and to issue a query in response to receiving the service access code. The service control point is operable to receive the query and issue a response including a tune notification signal to the service switching point. Upon receiving the response from the service control point, the service switching point processes the call so that the tune notification signal causes the tune notification to be applied to a called telephone line associated with the called directory number. | 12-24-2009 |
20100329441 | Remotely controlled speakerphone providing access security - A phone having activation by password or control codes that are transmitted by an authorized caller for validation of an incoming call and for control of the phone. | 12-30-2010 |
20130208879 | MULTIPLE FUNCTION KEY INITIATED TELECOMMUNICATIONS SYSTEM - A system for providing a wide range of telecommunications initiated data fulfillment services in which a multi-function code, such as “*#” (star, pound), input into an originating telecommunications device, such as a wireless telephone, triggers the treatment of the input sequence as a multi-function code service request rather than a dialed directory number. The multi-function code is followed by an input data string to complete the multi-function code service request, which the user typically enters into the telecommunications device just like a conventional telephone call, except that the input string begins with the multi-function code. The telecommunications system recognizes the multi-function code as a trigger, and in response takes one or more date fulfillment actions. For example, *# dialing strings may be used to implement abbreviated dialing (vanity codes) as well as telephone call prioritizing, filtering, screening and routing (one number services). | 08-15-2013 |
379207140 |
Dialed number identification service (DNIS) | 3 |
20090074170 | METHOD, SYSTEM, AND ARTICLE FOR AUDIBLY IDENTIFYING A CALLED PARTY - A dialed number of a called party is received from a calling party. Based on the dialed number, a name of the called party is retrieved from a database. An audio message which includes the name of the called party is generated and communicated to the calling party. A call is routed between the calling party and the called party after said communicating the audio message. | 03-19-2009 |
20130089195 | NEXT GENERATION AUTO-DIALER - Systems, methods, and a computer-readable storage media for placing a plurality of calls with a common message to a plurality of subscribers are provided. The systems, methods, and a computer-readable storage media include receiving an instruction to place the plurality of calls with the common message to the plurality of subscribers. The instruction includes call information that identifies the plurality of subscribers. One of the plurality of auto-dialers for placing each of the plurality of calls based on the call information is determined, and an instruction is transmitted to each of the plurality of auto-dialers based on results of the determination. The plurality of auto-dialers places the plurality of calls to the plurality of subscribers based on the instruction transmitted to each of the plurality of auto-dialers | 04-11-2013 |
20130094644 | TELEPHONE AND AUTO-REDIALING METHOD - Disclosed is a telephone including: an audio database for storing a tone or a message received when a phone call is not connected; an audio recognition unit that determines whether a tone or a message received, when making a phone call, matches the tone or the message stored in the audio database; and a redialing unit that carries out redialing when it is determined by the audio recognition unit that the received tone or message matches the tone or message stored in the audio database. | 04-18-2013 |
Entries |
Document | Title | Date |
20080226052 | Method And System For Adding A Background Tone To A Call - A method for adding a background tone to a call includes: triggering a background tone service, according to a preset triggering mechanism, upon receipt of a call from a calling subscriber to a called subscriber; establishing a three-party call among the calling subscriber, the called subscriber, and the background tone service platform, and playing, by the background tone, a background tone service platform. A system for implementing a background tone service includes an exchange and a background tone service platform. By applying embodiments of the present invention, subscribers can communicate with each other and enjoy the background tone, which is more interesting. | 09-18-2008 |
20080273684 | Systems and Methods for RFID-Based Access Management of Electronic Devices - Disclosed are systems and methods for preventing unauthorized persons from using an electronic device within a facility. In such an embodiment, the system may include a plurality of RFID tags each having unique identification information associated with a wearer of one of the RFID tags. This system may also include an RFID reader associated with the electronic device and having an RFID coverage zone for detecting RFID tags within the coverage zone. A device management system may be connected to the reader and configured to determine whether wearers in the coverage zone are authorized to use the electronic device based at least in part on detected RFID tags' unique identification information. In such an embodiment, the device management system is configured to activate the electronic device if it determines only authorized wearers are detected in the coverage zone, and to deactivate the electronic device if it determines an unauthorized wearer is detected in the coverage zone. | 11-06-2008 |
20080285735 | Methods, systems, and computer program products for providing a call attempt triggered messaging service in a communications network - Methods, systems, and computer program products for providing a call attempt triggered messaging service in a communications network is described. In one embodiment, the method comprises intercepting a call signaling message including a calling party subscriber identifier and a called party subscriber identifier. A call attempt triggered message generation (CATMG) database using the called party subscriber identifier is queried. In the event the called party subscriber identifier exists in the CATMG database, a messaging service message is generated. The messaging service message is then transmitted to a contact address. | 11-20-2008 |
20080292082 | Communication Terminal - An object of the present invention is to properly reflect user's intention changing in accordance with the watching condition so as to improve the convenience. A communication terminal according to the present invention includes a broadcast processing portion | 11-27-2008 |
20080304647 | Method and apparatus for identifier change notification - When receiving an incoming call to the previous phone number, adequacy of notification is determined on the basis of history data relating to a caller number and a previous phone number. The method includes: acquiring a caller number and a destination number upon receipt of a request for connecting to a specific destination number, acquiring history data relating to the destination number and caller number from history data storage, analyzing the acquired history data in accordance with preset notification adequacy determination rules to determine whether to provide notification of the new phone number, and transmitting notification data. | 12-11-2008 |
20090022294 | METHOD AND DEVICE FOR QUIET CALL - At least one exemplary embodiment is directed to an earpiece and method for call control is provided. The method includes receiving an incoming call from a caller, accepting the incoming call in a subscriber non-speech mode, receiving and presenting speech communication from the caller, and responding to the speech communication to a subscriber by way of non-spoken subscriber response messages. The Subscriber can respond to the caller via text-to-speech messages by way of a keypad. The subscriber non-speech mode permits a non-spoken communication dialogue from the Subscriber to the Caller. A first method alerts a subscriber of an incoming call, and a second method permits the Subscriber to respond. Other embodiments are disclosed. | 01-22-2009 |
20090022295 | METHOD AND SYSTEM FOR ENABLING MOBILITY AWARENESS SINGLE NUMBER SERVICE - The present invention provides an improved method and system to enable network intelligence and user mobility awareness in a system with a dynamic and optimized single number solution. In particular, the invention uses a mobility management service or mobility manager that provides a mobility awareness single number system, which keeps up-to-date information about service availability for different types of services. This way, the single number manager can consider both the user service preferences and current service availabilities to designate the most appropriate service choice for the information exchange between the communicating parties. Since the single number service is dynamically adapted to user network position, the invention avoids all the inefficiencies associated with unavailable services. | 01-22-2009 |
20090034707 | Method, Device And System For Implementing One Card Multiple Numbers Service - A method for realizing one card for multi-number service is disclosed, wherein the subscriber's card of the called terminal has a plurality of numbers, and the method comprises: determining the subscriber card information of the called terminal, the present activated number and the mobile switch center MSC_S based on the called number; connecting the call to the MSC_S based on the obtained routing information of the said MSC_S, and then performing the subsequent connection of the call based on the called subscriber card information. When calling a user experiencing one card for multi-number service, regardless the telephone number the user registers, the connection to the number that the user currently uses could always be realized, so as to obtain the calling or short message service targeted to the one card for multi-number service, that is, a plurality of number could be online concurrently. | 02-05-2009 |
20090052647 | Key word programmable caller ID - Methods and systems are disclosed for providing Key Word Programmable Caller ID Screening services. One method monitors a telephone call for a key word call screening request. The telephone call is from a calling telephone number to a called telephone number. An action is taken in response to the key word call screening request. The action could be playing an announcement, terminating the connection, forwarding to voice mail, storing, adding, updating, and or blocking incoming communications matching the ICLID information and/or subscriber identified alphanumeric information. The call screening request may comprise a Dual-Tone Multi-Frequency, a softkey entry, and/or a data message. Subsequent incoming calls from the calling telephone number are characterized as undesirable and are screened from alerting or otherwise establishing a communications connection to the called telephone number. | 02-26-2009 |
20090060159 | System and method for providing a customized dialtone - A system and method for customizing telephone communications is presented. The system and method may include a network node configured to communicate pre-dial content to the user of a communications device, rather than a dial tone. | 03-05-2009 |
20090060160 | Switch having notification system - Telecommunications switches for connecting circuits across a network and having an emergency notification system that allows access to customer premise equipment, such as a telephone, mobile telephone, VOIP telephone, or any other type of customer premise equipment, and delivers to that CPE an alarm or another message. The telecommunication switch may include a dial plan server that will allow a security officer or other user to develop a dialing plan that controls telecommunication switch such that identification numbers, typically telephone numbers, can be dialed by the switch to call CPE throughout the telecommunication network. Additionally, the dialing plan allows the security officer to divide and organize an institution into different sectors, and these different sectors may be delivered different messages. The sectors may be geographic, they may be organized based on the classification of individuals within the institution, or they may be based on some other characteristic. | 03-05-2009 |
20090086953 | ACTIVE CALL FILTERING, SCREENING AND DISPATCHING - An examples of active call filtering, screening and dispatching is described, including receiving data representing a call from a first communication endpoint; presenting at a second communication endpoint, prior to connecting to the call, a subset of prompts that specify dispatching actions for the call, at least one of the dispatching actions including transmitting a response via a communications network, detecting selection of a prompt that specifies a dispatching action for the call, and transmitting an instruction from the second communication endpoint to a call messaging system to perform the dispatching action. In some embodiments, a determination is made as to whether a bypass condition exists, the bypass condition specifying that one or more customized screening rules are to be bypassed. If the bypass condition exists, then a call messaging system can bypass the use of a subset of prompts. | 04-02-2009 |
20090136014 | Method for Determining the On-Hold Status in a Call - A system and method is provided for detecting a hold status in a transaction between a waiting party and a queuing party. The system is adapted to use a preexisting cue profile database containing cue profile for a queuing party. A preexisting cue profile may be used for detecting a hold status in a call between a waiting party and a queuing party. The cue profile of the queuing party may include audio cues, text cues, and cue metadata. The transaction may be a telephone based, mobile-phone based, or internet based. | 05-28-2009 |
20090232292 | METHODS FOR PROVIDING EVENT NOTIFICATION - A method for providing notification concerning an event to at least a recipient through at least a phone is disclosed. The method may include associating the event with a calling number. The method may also include making a call to at least the phone using the calling number (e.g., originating the call from a communication device and/or a communication account associated with the calling number) if the event is detected. | 09-17-2009 |
20090245498 | IDENTIFICATION AND DETERMINATION OF NON-PREEMPTABLE CALLS - An active call between two parties can be marked as a non-preemptable call if one of the two parties is an authorized agency that desires to prevent premature termination of the call by a third party. The authorized agency sends a signal to a main switch to indicate that non-preemptable call status is desired. The newly established call status is then propagated to other nodes in the system to prevent premature call termination. Non-preemptable status can also be granted to some calls based on the destination of the called number, such as in 911 calls. | 10-01-2009 |
20090257577 | METHOD FOR INDICATING CHARGE STATUS OF BACKUP POWER SUPPLY AND COMMUNICATION DEVICE EMPLOYING THE SAME - A method for indicating the charge status of a backup power supply of a communication device includes detecting the charge status of the backup power supply. If the charge status of the backup power supply is lower than or equal to a predetermined charge status, the communication device alerts via a telephone connected thereto. The communication device alerts a user by sounding one or more tones if the telephone is off-hook, and alerts user by sounding one or more rings if the telephone is on-hook. | 10-15-2009 |
20090268894 | Communication Device - A communication device is provided. The communication device includes a call origination unit that originates a call to a communication terminal device; a shift unit that sets as a granted device the communication terminal device to which the call has been originated, and that shifts the communication device to a limit mode in which communication with a communication terminal device which is not set as a granted device is limited, after the call is originated by the call origination unit; and a control unit that determines whether an incoming call is from a granted device when an incoming call is received while the communication device is in the limit mode, that permits communication if the incoming call is from a granted device, and that limits communication if the incoming call is from a device other than a granted device. | 10-29-2009 |
20090296911 | Method for notifying users on internet service events - A method for notifying users of Internet service events has acts of constructing an event notification module, receiving new event data by the at least one Internet service server, determining whether new event data matches notification rules by the at least one Internet service server, sending selected new event data to the event notification module by the at least one Internet service server when the new event data matches the notification rules, creating an event summary page in the event notification module by the event notification module, notifying user from dialing the end user cell phone number with the at least one event notification phone number by the event notification module and hanging up by the event notification module when the end user receives a phone call. Such a method provides a low cost method to notify the users of real-time events of Internet Service. | 12-03-2009 |
20090323917 | METHOD FOR RETRIEVING INFORMATION FROM A TELEPHONE TERMINAL VIA A COMMUNICATION SERVER, AND ASSOCIATED COMMUNICATION SERVER - The invention pertains to a method for retrieving at least one piece of information regarding a telephone communication between at least two telephone terminals ( | 12-31-2009 |
20100008488 | METHOD AND SYSTEM FOR UNIFIED AUDIO CONTROL ON A PERSONAL COMPUTER - A system and method for improved audio controls on a personal computer is provided. The system and method provide a unified architecture for audio controls across hardware and software interfaces of the personal computer. An intelligent facility may automatically change audio controls for users to simply interact with various communications and media applications. To this end, a configurable audio controller intelligently handles various aspects of the system's audio devices by following various rules that may be based at least in part on user-configurable settings and a current operating state. The present invention also provides audio controls so that a user may easily change audio settings such as the volume of an audio output device. There are many applications that may use the present invention for automatic control of audio devices based upon the user's context. | 01-14-2010 |
20100020956 | System and Method for Configuring and Operating a Network Based Telephone System - The present disclosure provides a system and method to configure and operate a residential telecommunications system. The system may include a residential gateway configured to receive a call and to output call information associated with the call to a telephony feature-processing framework. The system may also include the telephony feature-processing framework configured to activate at least one telephony feature module integrated in the framework in response to receiving the associated call information. | 01-28-2010 |
20100054441 | Methods, Systems, and Products for Recipient Identification - Methods, systems, and products provide called party identification to a calling party. A communication is processed from a calling communications address to one of a plurality of communications addresses associated with a simultaneous ring. When an answer is detected at one of the plurality of communications addresses, an answering communications address is sent to the calling communications address. | 03-04-2010 |
20100054442 | TELEPHONE NETWORK CONTROL SYSTEM AND METHOD - A method of providing a user the option to accept an incoming call, play a prerecorded message to the incoming party, ignore the incoming call or forward the incoming call to a separate telephone number is disclosed for use when the user is connected, via the same telephone line, to the Internet. The disclosed invention reduces the number of times the incoming call is transferred which reduces the number of reserves used in processing the incoming call. This reduction frees up system resources and allows overall system resources to be used more efficiently. | 03-04-2010 |
20100067682 | METHOD AND SYSTEM FOR DECOUPLING A CALLING APPLICATION FROM AN EXTERNAL APPLICATION - A method and a system for decoupling a calling application from an external application in a manufacturing execution system, wherein the calling application interacts with the external application by requesting the execution of one or more external methods defined within the external application. First, the calling application obtains three lists from the external application, namely, the available external method list containing the ordered list of the available external methods, the usable parameter list containing the ordered list of the parameters usable by the external methods, and the signature list containing the list of signatures of the external method. The term signature indicated a coded way to define a method interface. The calling application requests a command to call a given external method from the external application by performing the following sub-steps: assigning, for the requested given method, a value to the position index within the available method list; getting the signature of the given method from the signature list by applying its position index; gathering, from the usable parameter list, the required parameters of the given method as indicated from its signature; and generating the command to call the external method with its required parameters. | 03-18-2010 |
20100091968 | METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR ROUTING COMMUNICATIONS ACCORDING TO LOYALTY PROGRAM PROFILES - A method of routing communications according to a loyalty program can include receiving guest information upon checking-in at a location associated with a loyalty program indicating an identifier for communications to a guest while checked-in via the location and associating the identifier for communications to the guest with a guest profile upon receiving the guest information upon checking-in. | 04-15-2010 |
20100128863 | CONTEXT AWARE VOICE COMMUNICATION PROXY - A method of operating a telephone system includes receiving an incoming call to an operator of a machine. The operator has access to a telephonic device. A circumstance associated with operation of the machine is sensed. It is decided, dependent upon the sensed circumstance, whether to place the call to the telephonic device. | 05-27-2010 |
20100150332 | Devices, Systems and Methods for Mobile Custom Response - Devices, systems and methods are disclosed for selecting and sending one of a plurality of responses to a call on a communications device. A user may select a default response or a custom response. When the user receives a call to a communications device, a set of responses is displayed on the communications device to facilitate selection by the user. A response includes a message and a call processing command. A message is in the form of an audio clip, text message, webpage, picture, video, etc. A call processing command, such as “accept call”; “reject call with voicemail”; “reject call without voicemail”; “place caller on hold”; “forward call to 555-555-5555”; “I will call you back”; etc. is performed along with the message. This plurality of responses can be organized by the user in groups associated with classes of callers, such as friends, family, co-workers, etc. In this manner, the responses available to the user when a call is received changes depending on the caller. | 06-17-2010 |
20100150333 | VOICE AND TEXT COMMUNICATION SYSTEM - A text/voice system comprises a device configured to receive an incoming voice call intended for a called party, and detect, in response to receiving the voice call, the current status of the called party on a text messaging system, where the current status may include active or inactive. The device is also configured to establish a communication session between the calling party and the called party via the text messaging system, where speech from the calling party is translated to text and delivered to the called party during the communication session, and responsive text from the called party is translated to speech and delivered as speech to the calling party during the communication session. | 06-17-2010 |
20100158233 | PERFORMING HUMAN CLIENT VERIFICATION OVER A VOICE INTERFACE - Methods and apparatus, including computer program products, implementing and using techniques for managing telephone calls. Upon completion of a telephone call, a telephone services subscriber is provided with a post-call interface. The post call interface allows the subscriber to define how future telephone calls from the caller are to be managed. Instructions are received from the subscriber through the post-call interface. The instructions pertain to the management of future telephone calls from the caller. The received instructions are saved. | 06-24-2010 |
20100172482 | Automatic Reporting of Unwanted or Unlawful Telephonic Communication - The present invention is directed to methods for a called party to report unwanted telephone calls to jurisdictional authorities. These calls may be unwanted, unlawful, or other calls. In the methods of the present invention, the called party dials a code comprised of a series of digits, which triggers the switching node associated with the called party to generate a series of messages, at least one of which encompasses the originating telephone number of the unwanted call. At least one of the messages is directed to the proper reporting authority such that the called party reports the unwanted event. Called parties can take further actions, such as including additional messaging or blocking subsequent calls from the calling party number. The reporting authority can take further action as well, such as matching the called party number with subscriber or geographic information. | 07-08-2010 |
20100177882 | TELEPHONE CALL PROCESSING - Disclosed embodiments allow telephony services of different types to be provided by a telephone company at a service platform for telephone calls received at a local telephone exchange belonging to the telephone company, but which does not itself support services those different types of services. Additional embodiments allow for disabling a subscriber-configurability feature for a service of a first service type on the local exchange so as to prevent or inhibit a subscriber from configuring a setting which may interfere with services provided on the service platform. | 07-15-2010 |
20100183136 | MEDIA SPECIFIC FEATURE INVOCATION SIGNALING IN ENHANCED COMMUNICATION SYSTEMS - Subscribers of an enhanced communication system are enabled to indicate invocation or clearing of media specific features such as music-on-hold or video-on-hold. The invocation or clearing is transmitted to participating end points as a Session Initiation Protocol (SIP) re-INVITE message with Session Description Protocol (SDP) attribute descriptions identifying the feature, applicable media channels and whether the message is for invocation or clearing of the feature. | 07-22-2010 |
20100183137 | Phone With Child Mode - A phone is provided that includes a child mode of operation. The child mode may be used when it is desired to give a young child a phone while a call is in progress. While in child mode, buttons of the phone may be deactivated such that the child handling the phone is unable to disconnect or otherwise interfere with the ongoing phone call. In this regard, a user may place the phone into child mode and pass the phone to the child. The child will then be able to talk into the phone and hear the remote party. Pressing buttons on the phone while in child mode may not result in audible tones, which could be distracting and/or annoying to the remote party and/or the child. | 07-22-2010 |
20100189245 | METHOD AND SYSTEM FOR TELEPHONE NUMBERS LINKING CALLERS WITH GREATER FUNCTIONALITY - Methods and systems provided telephone accessible services to callers which are responsive to information about the caller obtained during the call. A telephone service point located anywhere within the telephone network receives a telephone call to particular numbers referred to as hypernumbers and provides services specified for the dialed number. The service point may request data from the caller's communication device and provide services or route the call in response to caller-specific information received from the communication device. Caller communication devices may be configured with software to communicate with the service point, including gathering requested caller information and transmitting the information to the service point. The service point may be configured to send information to the caller's communication device. The service point may be configured to send caller data to a server of the hypernumber owner and route the call to particular destinations based upon the caller data. | 07-29-2010 |
20100215167 | Telephone-interface donation system - A telephone-interface system which makes possible that subscribers of wired or wireless telephones receive through telephone voice messages (or text messages or other forms of data transmission) send by the respective telephone providers (or by charity or civic entities) an invitation to be part of a voluntary periodical donation program, using the fixed and mobile telephone terminals. Similarly donations oriented to help victims of huge natural disasters occurred in the USA or in foreign territories may be given through the disclosed system. Moreover, donations may be given for entities that make an exceptional labor on community interest or in favor of religious entities. Or, eventually, donations to some important sport clubs as a form to support these entertainment and civic activities. Or, eventually, donations may be given in favor of registered political parties or candidates of political parties, which could be a form to reinforce the democratic system through popular funding or in favor of political campaigns, if applicable; etc. | 08-26-2010 |
20100239081 | DYNAMIC CONFIGURATION OF CALL CONTROLS FOR COMMUNICATION PERIPHERALS - Callers of an enhanced communication system are enabled to improve their communication experience by receiving context specific call controls on their peripheral device before, during, and/or after a call. A communication application determines context specific commands and configures/reconfigures call controls on the peripheral device. The peripheral device displays the call context specific controls in different stages of operation and forwards user selection(s) to the communication application without a need to understand the commands of perform actions associated with the commands. | 09-23-2010 |
20100239082 | APPARATUS, SYSTEM, AND METHOD FOR AUTOMATED CALL INITIATION - An apparatus, system, and method are disclosed for automated call initiation. The method for automated call initiation includes initiating a call to a destination using a first communication line. The method also includes initiating a call status determination that determines when a person answers the call at the destination. Furthermore, the method includes during the call status determination, sending audio information from the destination to an agent. In addition, the method includes assigning the call to the agent, in response to the call status determination determining that the person answered the call at the destination. Therefore, the agent is able to monitor the call and assume a natural response to the person, thus eliminating delay as the conversation begins. | 09-23-2010 |
20100246793 | SEQUENCED TELEPHONY APPLICATIONS UPON CALL DISCONNECT METHOD AND APPARATUS - Mechanisms and methods for providing sequenced applications upon communications session termination are provided. More particularly, a variety of messages, transcriptions, recordings, information sharing, billing, verification, participant listing, reporting, date and time stamping, linkages to other applications, launching of software programs, initiation of one or more subsequent communications sessions via the same or other communications modalities, and the like are possible. Provision of sequenced applications is performed in accordance with selections made as part of the initial negotiation of the communications session, during the communications session, or prior to the communications session to drive the applications launched upon call disconnect. The selections can include the features or resources for which associated applications will be launched in response to variables associated with the communications session, such as the identity of at least one participant to a communication, and the recipients of the application output. | 09-30-2010 |
20110044444 | MULTIPLE USER IDENTITY AND BRIDGE APPEARANCE - A call control system is provided that can determine the location of a person. From the location of the person, the call control system can temporarily associate a different phone with the person. A bridge appearance may then be changed to include the temporary association such that calls from the different phone show the person as a party to the call. Further, a routing algorithm for routing calls to phones within an enterprise may then be temporarily modified to route calls to the different phone for the person. Thus, a person may travel through the facilities of the enterprise and have important calls routed to the person wherever they may be. | 02-24-2011 |
20110123012 | CONTROLLING A CALL SETUP PROCESS - A call setup process ( | 05-26-2011 |
20110182416 | EXPEDITED MEDIA INTERCONNECTION IN THIRD PARTY CALL CONTROL - Third party call control in a service management platform (SMP) of an enterprise system comprising a private branch exchange (PBX) in communication with the SMP over a trunk and line. Receiving a request over the line for communication involving a device. Invoking reliable transmission of provisional responses in the trunk. Receiving a receive only session description over the trunk. Invoking specific event notification between the SMP and PBX for calls answered between the device and PBX. Receiving notification of a call answered between the device and PBX. Responding to the request with the first session description as a send/receive offer. Receiving acknowledgement including a second send/receive answer session description over the line. Updating the trunk the second description as a send/receive update. Receiving a third session description with a successful response message from the PBX; the third session description being a send and receive copy of the first session description. | 07-28-2011 |
20110299675 | SAFE CONVERSATION PARK AND RETRIEVAL - Safe parking and retrieval of multimodal conversations is enabled through a park server generating a token and encoding it in an address identifier associated with a parking slot. A client application can display the address identifier with the token as a link in a text-based message or in conversation history items. The identifier encoded link may ensure that the intended call can be retrieved from a given parking slot without being confused with another parked call. If another call is parked at the same orbit, the encoded token does not match, and the park server may reject the retrieval attempt with an error message. | 12-08-2011 |
20120008758 | Barrier Movement Operator Communications - A moveable barrier operator actuates an actuator thereby causing a message to be formed. The message indicates that the user at the moveable barrier operator requires assistance. A communication channel is established between the moveable barrier operator and an assistance center. The message is transmitted to the assistance center over the communication channel. An assistance action is performed to provide assistance to the user at the moveable barrier operator. | 01-12-2012 |
20120057689 | CALLBACK OPTION - A method comprising establishing a first call between a first device having an associated first user and a second device having an associated second user. During the first call, the first device receives a second call from a third device having an associated third user. In response to receiving the second call, the first user is prompted with call-back options to respond to the second call. The call-back options can include ignore, accept, and auto-schedule a return call. In the event the auto-schedule a return call option is selected, an auto-schedule command is sent from the first device to a server. After the first call is terminated, the first user is prompted with calling options to call the third device in response to the first call terminating. | 03-08-2012 |
20120057690 | IDENTIFYING ACTIONS TO TAKE WITH REGARD TO REPEAT CALLERS - A call handling system receives an incoming call from a caller. In response to receiving the incoming call, the call handling system determines a call count for the caller. The call count for the caller is based on a number of calls in a sequence of calls received by the call handling system from the caller, including the incoming call. A maximum amount of time between any of the calls in the sequence of calls does not exceed an expiration period. Based on the call count for the caller, the call handling system identifies and performs an action to take with regard to the incoming call. | 03-08-2012 |
20120128147 | USER-DEFINED SYSTEM-ENFORCED SESSION TERMINATION IN A UNIFIED TELEPHONY ENVIRONMENT - Enforcing user-defined real-time communication session terminations can begin with a termination enforcement handler identifying termination conditions applicable to a real-time communication session hosted by a unified telephony system. The termination conditions can define a limit for an operational variable for the unified telephony system or the real-time communication session. The identified termination conditions can be evaluated. If a termination condition is satisfied, it can be determined which participants are to be disconnected from the real-time communication session based upon handling rules for the termination conditions and/or termination preferences associated with the real-time communication session. The termination preferences can be defined by an initiating entity of the real-time communication session. The participants can be notified that their connection to the real-time communication session will be terminated in a predefined time limit. If the predefined time limit is reached, the participants' connection to the real-time communication session can be automatically terminated. | 05-24-2012 |
20120201367 | Telephone Line Sensor and Redialer - The subject disclosure is directed towards a technology by which a caller can set his or her cellular phone or similar device to automatically sense a called party's busy telephone line for when it becomes free, independent of any carrier-provided monitoring service. If free, the caller is prompted with an option to automatically redial the called party. The called party's line may be sensed seamlessly, that is, without any caller action and/or realization by the called party phone that it is being sensed (e.g., no missed call detected), by processing status messages obtained in response to quickly canceled calls. The lines of more than one called party may be sensed in the same timeframe to determine when each is free. | 08-09-2012 |
20120263288 | BACKGROUND NOISE EFFECTS - Mechanisms are disclosed that allow for the use of a false background, or background tone, in voice input in a telephonic call. A voice input may have both voice from a user talking and a background noise input which may be every other noise received at the user's phone. A trigger to use a background tone is received, the background tone is selected and the associated background tone file is retrieved. Then, a combiner combines the voice input with the background tone file. A filter may be used to filter the actual background noise from the voice input. Additionally, background tones may be used in various telephonic networks, including traditional land-line and wireless cellular networks. | 10-18-2012 |
20120321063 | CONTACT-CENTRIC USER-INTERFACE FOR COMPUTING DEVICES - Embodiments described herein provide a system, method and technique for operating a communication device. According to an embodiment, information contained in a contact record is displayed, where the information includes a plurality of entries. Each entry is associated with one of a plurality of communication types and includes an identifier for use with an application of the associated communication type. An input is detected corresponding to a user's selection of one of the plurality of entries. In response to the user's selection, the application of the communication type associated with the selected entry is automatically executed by initiating a communication using the identifier included in the selected entry. | 12-20-2012 |
20130016821 | MOBILE VIDEO DATING SERVICE - A method includes sending media clips provided by date candidates to a device of a seeker for viewing by the seeker, receiving a selection of a candidate from the seeker device, sending a media clip provided by the seeker to a device of the selected candidate for playing and facilitating a call between the seeker and the candidate if the candidate agrees. | 01-17-2013 |
20130243176 | PROVIDING AUDIO CONTENT TO A DEVICE - The present disclosure describes receiving a trigger operation indication that content has been selected by a user device, and determining whether the content offers a recurring audio content data. The operation may also include retrieving a first audio content and transmitting the first audio content to the user device. | 09-19-2013 |
20130279681 | METHOD AND END-USER DEVICE FOR MESSAGING - An end-user device and method for messaging, includes: enabling an initiating user, using an end-user device, to choose at least one target user and to subsequently press a dedicated button selected from a set of dedicated buttons that includes one or more dedicated buttons; and in response to pressing the dedicated button preceded by choosing the at least one target user, enabling sending to the at least one target user a respective message, wherein a type of the respective message corresponds to the dedicated button, pressed by the initiating user. | 10-24-2013 |
20130287198 | AUTOMATIC RECONNECTION OF A DROPPED CALL - A system is configured to receive an indication that a connection with a user device is to be lost, the connection being associated with a call between the user device and another user device; provide an instruction, to one or more devices, to maintain the call when the connection is lost, the one or more devices being responsible for processing the call; detect that the connection is lost; provide, to the one or more devices, a first notification that the connection is lost, the first notification causing the one or more devices to maintain the call based on the instruction to maintain the call when the connection is lost; detect that the connection is re-established; and provide, to the one or more devices, a second notification that the connection is re-established, the second notification causing the one or more devices to re-establish the call. | 10-31-2013 |
20140050310 | SYSTEM AND METHOD FOR AUTOMATED CONNECTION TRIGGERED BY AVAILABILITY STATUS - A system and method for automated connection triggered by availability status. The present invention includes a method of determining whether a connection request is pending to connect to a previously unavailable party and automatically making the connection now that the party is available. An alternate method includes generating a request to automatically connect to a party when the party becomes available. Application of embodiments of the present invention includes a telephony and/or an internet system. | 02-20-2014 |
20140079203 | Communication System - A method of controlling a user device in a telecommunications network having a first part and a second, different part is provided. The method includes, at the user device, receiving a first communication session setup request to set up a given communication session, the first communication session setup request being directed to a first communication interface, receiving a communication notification in relation to the same given communication session, the communication notification being directed to a second communication interface, establishing the given communication session via the first communication interface via the first part of the telecommunications network, and after having established the given communication session via the first communication interface, activating an alert function to alert a user of the user device to the availability of the second communication interface at least on the basis of having received the communication availability notification. | 03-20-2014 |
20140119526 | ADVANCED CALLING - Systems, devices, and methods are described that allow more comprehensive interaction between users of a telecommunication system. For example, a described method comprises: receiving, from a first communication unit, a request to establish a voice communication call between a first user of the first communication unit and a second user of a second communication unit; receiving, from said first communication unit, additional information with regard to said request; and presenting, by said second communication unit, an indication of said request to establish said voice communication call and said additional information to said second user. | 05-01-2014 |
20140133644 | TECHNIQUES FOR BYPASSING CALL SCREENING IN A CALL MESSAGING SYSTEM - Techniques for bypassing call screening in a call messaging system. In one embodiment, for example, a method performed by one or more computing devices comprises: receiving an incoming call from a device of a caller; determining whether a bypass condition exists for the incoming call; and in response to determining that the bypass condition exists, causing the incoming call to be connected to a device of a callee without performing a call screening action of a call screening rule that, based at least in part on one or more conditions of the call screening rule, applies to the incoming call. | 05-15-2014 |
20140153708 | Systems and Methods For Using Caller Data To Add A Phone Number To An Outbound-Call List - Systems and methods for using caller data to add a phone number to an outbound-call list. In one aspect, a method involves (i) a record manager receiving caller data corresponding to a phone-call; (ii) responsive to the record manager receiving the caller data, the record manager retrieving from a data storage, a first school-record corresponding to the received caller data, wherein the first school-record is associated with a second school-record; (iii) the record manager retrieving the second school-record; (iv) the record manager making a determination that the first school-record is associated with a closed operational-status; and (v) responsive to the record manager making the determination that the first school-record is associated with the closed operational-status, the record manager causing an administrator phone-number corresponding to the second school-record to be added to an outbound-call list associated with a workstation terminal. | 06-05-2014 |
20140254784 | TERMINAL EQUIPMENT FOR PROVIDING AN ADDITIONAL CALL PROCESSING SERVICE, AND METHOD FOR OPERATING SAME - Disclosed are a call processing supplementary service providing terminal device and an operation method thereof. The device includes: terminal operator configured to detect current state of the terminal device and provide an event signal corresponding to the detected current state; and a service provider configured to, when at least one of a voice call origination attempt state and a voice call end state is detected through the event signal, provide pre-registered additional content corresponding to the voice call. Accordingly, a call supplementary service can be conveniently provided without intervention of a communication service provider. | 09-11-2014 |
20140270130 | INTEGRATING A PBX-EQUIPPED CLIENT AND AN ON-DEMAND DATABASE SERVICE - In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc. | 09-18-2014 |
20150036811 | Voice Input State Identification - A method for indicating voice input state for a call on a communications device. A processor unit identifies the state of voice input for the call. In response to the state of the voice input being a mute state, the processor unit identifies a mute setting for the mute state based on a user profile. Thereafter, first audio data specified by the mute setting is played with audio data from the call on the communications device. In response to the state of the voice input being an unmute state, the processor unit identifies an unmute setting for the unmute state based on the user profile. Thereafter, second audio data specified by the unmute setting is played with the audio data from the call on the communications device. | 02-05-2015 |
20150110260 | CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AUDIO ON HOLD - Embodiments of the present invention provide a method, system and computer program product for CRM audio on hold. In an embodiment of the invention, a CRM audio on hold method includes identifying a caller associated with the telephone call received in a call processing gateway, selecting a record in a CRM application pertinent to the caller and inserting the selected record into a variable field of a template. The method also includes text-to-speech (TTS) processing the template into audio and returning the audio to the call processing gateway for playback to the caller while the caller is on hold. | 04-23-2015 |