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Conferencing

Subclass of:

379 - Telephonic communications

379201010 - SPECIAL SERVICES

Patent class list (only not empty are listed)

Deeper subclasses:

Class / Patent application numberDescriptionNumber of patent applications / Date published
379204010 Subscriber control 13
379203010 Operator control 7
379206010 At substation 1
20090238356GROUP COMMUNICATION SYSTEM, GROUP ID NUMBER ISSUING APPARATUS, AND CALL CONTROL APPARATUS - There is provided a group communication system allowing group communication to be performed by a simple operation as well as a group ID number issuing apparatus and a call control apparatus to be applied to such a group communication system. When a user takes a group organization procedure to the group communication system, a group representative telephone number representing the group is issued. After the group representative telephone number is issued, the group representative telephone number can be used in the same manner as for calling a subscriber to call a group member to perform group communication. The group communication can be performed by limiting to a lower level subgroup, a pair of the group representative telephone number and an identifier can be used instead of the subscriber's telephone number to determine the calling partner to make a call.09-24-2009
Entries
DocumentTitleDate
20080267379CALCULATING A FULLY QUALIFIED NUMBER - A teleconference server may calculate a fully qualified number (FQN), which specifies a string of numbers that, if dialed by an calling party, will establish a call with a called party. The fully qualified number may include, for example, an external access code, an international access code, a country code, a national destination code, and/or a subscriber number. In order to determine a calling party and a called party, the teleconference server may access data regarding a scheduled call. The teleconference server may determine a fully qualified number based on the relationship between the called party and the calling party. The teleconference server may send the fully qualified number to the calling party, which may then initiate a scheduled call with the called party by dialing the received fully qualified number.10-30-2008
20130028404AUDIO CONFERENCE PLATFORM WITH DYNAMIC SPEECH DETECTION THRESHOLD - The present invention comprises a method for audio/video conferencing. In a preferred embodiment, the method comprises using a dynamic threshold value to determine whether there is speech on a line. One aspect, the method comprises determining a dynamic threshold value based on one or more characteristics of signals received on a port, associating that dynamic threshold value with the port; and comparing one or more characteristics of signals subsequently received on the port to the dynamic threshold value. Signals received over a plurality of ports are summed, but for ports whose signal characteristics have a specified relationship to the dynamic threshold value associated with that port, signals are not contained in the sum.01-31-2013
20100067680Automatic mute detection - A system and methodology for managing a mute function muting a connection to a conference call or other communication is disclosed. The system is implemented when the mute function is activated on a line connected to a conference call through a telecommunications network. The method includes receiving a sound, determining whether the sound meets predetermined criteria and if the sound meets predetermined criteria then performing a mute status operation.03-18-2010
20130044871AUDIO QUALITY IN TELECONFERENCING - A method and system for improved audio quality in teleconferencing are provided. The method includes analyzing the audio signal of multiple input lines in a teleconferencing system to detect if any two input lines contain substantially the same audio signal with a delay shorter than that of a conventional echo caused by an input line's own audio feedback via a teleconferencing server. The method further includes selecting the input line with the higher amplitude audio signal or the earlier received audio signal when two input lines with substantially the same audio signal are detected.02-21-2013
20100150330Appointment-Related Communications - A method may include identifying information stored in an application on a user device. The information may be associated with an appointment-related call. The method may also include forwarding a link to the user device via which a communication session with another party can be established, or automatically dialing a telephone number associated with the appointment-related call.06-17-2010
20100080374METHOD AND APPARATUS FOR IDENTIFYING AND ELIMINATING THE SOURCE OF BACKGROUND NOISE IN MULTI-PARTY TELECONFERENCES - A mechanism is provided that allows participants on the conference call to identify, and then mute or filter, a participant(s) responsible for introducing the noise, regardless of whether the noise is caused by transmission impairments or by the participant(s) being in a noisy location. For example, individual users could be able to press a “test” button that could block each of the participants one at a time. This would allow the source of the noise to be identified. This “test button” could be one or more of provided at the endpoint(s), be enabled through a web interface or, for example, through a dedicated conference call interface at the endpoint(s) or at the conference bridge. The blocking of each participant could occur through interaction with the main PBX using, for example, in-band signaling to the PBX. Once the source(s) of the noise is identified, noise mitigation can be applied as needed.04-01-2010
20110194683System and Method for Handling A Meeting Request - Data processing and communications devices are configured to generate, using command signals received from at least one user input device, a signal set representing a meeting request, the meeting request signal set comprising signals representing one or more parameters for a proposed meeting and configured for causing a second data processing and communications device to initiate a voice call on receipt of command signals representing a response to the meeting request; and forward the generated meeting request signal set to the second data processing and communications device.08-11-2011
20100158232ACCESSING RECORDED CONFERENCE CONTENT - The present invention provides participants in a conference and any other authorized users access to recorded content from the conference. In one embodiment, the conference output is continuously buffered to provide the recorded content as the conference progresses. At any time while the conference is in progress, a conference participant or other authorized user may access the recorded content to review the audio or other media information that has been recorded so far in the recorded content. In another embodiment, after the conference is over, the recorded content may be archived and made accessible to the conference participants and others via the conference system, which will keep track of the location of the recorded content and conference with which it is associated.06-24-2010
20130208877COMMUNICATION DEVICE FOR PROVIDING AN AUTOMATICALLY INITIATED OUTGOING COMMUNICATION AS AN INCOMING COMMUNICATION - A communication device and method for providing an automatically initiated outgoing communication as an incoming communication are provided. Outgoing communication is automatically initiated via a communication interface of the communication device. After the outgoing communication is initiated, an indication of the outgoing communication is provided at the communication device, such that the outgoing communication is provided as an incoming communication at the communication device.08-15-2013
20130083911METHODS AND APPARATUSES FOR MULTI-CHANNEL ACOUSTIC ECHO CANCELATION - Embodiments include methods and apparatuses for echo cancelation involving multiple audio channels and the production, sensing, or a combination thereof of multiple audio channels in conferencing systems. A conferencing apparatus with a plurality of speakers configured to generate outgoing acoustic waves responsive to a multi-channel audio signal. One or more microphones are configured to sense incoming acoustic waves from the plurality of speakers and from locally produced acoustic waves from a participant of a conference to generate one or more incoming audio signals. A processor is operably coupled to the plurality of speakers and the one or more microphones. The processor is configured to perform acoustic echo cancelation on the one or more incoming audio signals relative to at least two different channels of the multi-channel audio signal.04-04-2013
20090067602APPARATUS, SYSTEMS AND METHODS FOR PRESENTING INFORMATION PERTAINING TO A USER QUERY - An embodiment for presenting information pertaining to a user query on a presentation device receives a user query via a user interface, the user query corresponding to a request for information of interest; accesses information associated with a receiving device; identifies at least one party based upon the receiving device information and based upon the information of interest; accesses party information corresponding to the at least one identified party; and presents the party information on a presentation device communicatively coupled to the receiving device.03-12-2009
20100111279Systems and Methods for Generating a Calling List For a Conference Call - Systems and methods are described that facilitate the generation of calling lists for use in planning or setting up conference calls. The system may include a communications module and a contact database comprising a plurality of contact records, each contact record corresponding to a different contact. Each contact record may include at least one contact address and at least one descriptor. For example, the descriptor may include a job title and/or expertise for the contact. The system may also include a selection module configured to select at least one of the contacts and also configured to compare the at least one descriptor to at least one qualifier criteria. The method may include: providing a contact database comprising a plurality of contact records, each contact record corresponding to a different contact; wherein each contact record comprises at least one contact address and at least one descriptor; determining at least one qualifier criteria; comparing the qualifier criteria to the at least one descriptor; determining a calling list corresponding to at least one contact.05-06-2010
20090154679MULTI-PARTY DIGITAL INTERCOMMUNICATION SYSTEMS AND ASSOCIATED METHODS OF OPERATION - This disclosure discloses methods and systems for subscribers in a multi-party conversation to obtain the right to speak efficiently and fairly.06-18-2009
20100040217SYSTEM AND METHOD FOR IDENTIFYING AN ACTIVE PARTICIPANT IN A MULTIPLE USER COMMUNICATION SESSION - Participants of a conference call dial in to or are invited to participate in a conference by a central conference calling center. Participant identification information is transmitted from the conference calling center to each of the participants. The participant identification information includes an unique identifier and an address associated with each of the participants of the conference call. Audio signals received at an electronic device are interrogated to identify the participant that originated the audio signals (the active participant). The audio signals and/or a graphical representation of the active participant is output in a predetermined manner based on the identification of the active participant that originated the audio signals.02-18-2010
20130208878Attaching Multiple Phone Lines to a Single Mobile or Landline Phone - Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for use with multiple attached telephone numbers. Accordingly, a single phone may be used to manage multiple identities over the course of one or more investigations. Using a multiple attached number, a given device can place and receive calls over the network to and from contacts. In addition to providing multiple attached numbers, calls using the multiple attached numbers may be monitored live and recorded to establish evidence.08-15-2013
20130089194MULTI-CHANNEL TELEPHONY - Techniques for providing multi-channel telephony are described herein. In different aspects, a multi-channel telephony apparatus may include a sound interface configured to process a multi-channel sound signal including at least one of causing speakers to emit multi-channel sound or receiving multi-channel sound from microphones and a network interface configured to transmit the multi-channel sound signal from the sound interface to one or more communication lines of a telephone network. In some aspects, a dialer may be configured with the network interface to establish a connection with the telephone network.04-11-2013
20120219140CONFERENCE PROGRESS SUPPORTING APPARATUS - A disclosed conference progress supporting apparatus includes a unit to store information indicating each agenda of the conference and information indicating each participant of the conference, a unit to acquire information via an input device, the information indicating a start and an end of a speech of the participant of the agenda, a unit to store progress information in the conference information storage unit, the progress information associating the agenda, the participants, a start time when the information indicating the start is acquired, and an elapsed time since the start time with each other in response to the acquisition of the information indicating the start, and update the progress information by measuring the elapsed time until the information indicating the end is acquired, and a unit to present information indicating a speech status of each of the participants of each of the agendas based on the progress information.08-30-2012
20120219138IMPLEMENTING A CONTACT CENTER USING OPEN STANDARDS AND NON-PROPRIETARY COMPONENTS - The present invention discloses an open contact center formed from multiple contact center components that conform to open standards and that intercommunicate utilizing open standards. The open contact center can provide automated interactive communications with callers, can provide queue management for callers waiting to communicate with live agents, can provide skills based routing for assigning live agents to callers based upon skills of the live agents and skills needed by the callers, and can provide tooling for provisioning and monitoring the live agents. In one configuration, the contact center components can execute within a middleware solution, such as WEBSPHERE, that has IP Multimedia Subsystem capability. Additionally, the contact center components can be implemented as service oriented architecture (SOA) components that communicate over an enterprise service bus (ESB).08-30-2012
20120219137Systems and Methods for Facilitating Teleconferencing without Pre-Reservation of Conference Resources - A teleconferencing system has a teleconference bridge provided by software executing on one or more computerized servers in a network, the bridge having an access telephone number or address, and a plurality of signal processing banks coupled to the teleconference bridge. The bridge answers incoming calls with an automated message asking for a conference code, assigns a specific bank of processors having a specific maximum call capacity for a teleconference associated with a first incoming call asserting a specific conference code, connects a second incoming call asserting the same conference code in live conference with the first incoming call asserting the same code, connects further incoming calls asserting the same conference code in conference with the first two, tracks the number of calls in a conference as further calls are connected, and connects further banks of processors one-at-a-time as maximum call capacity in already-connected banks is reached.08-30-2012
20130058472Digital Network-Based Telephone Systems and Functionality - A conferencing bridge includes a computerized appliance, a non-transitory physical memory medium coupled to the computerized appliance, software executing on the computerized appliance from the non-transitory physical medium, and telephone numbers for a plurality of persons associated with identification for the persons. A user configures a conference by entering and storing a time and date for the conference and identification of one or more desired participants, and at the time and date configured the conference bridge dials out to the one or more participants, and the participants who answer are joined in the conference.03-07-2013
20130058471CONFERENCED VOICE TO TEXT TRANSCRIPTION - Presented are systems and methods for creating a transcription of a conference call. The system joins an audio conference call with a device associated with a participant, of a plurality of participants joined to the conference through one or more associated devices. The system them creates a speech audio file corresponding to a portion of the participant's speech during the conference and converting contemporaneously, at the device, the speech audio file to a local partial transcript. The system then acquires a plurality of partial transcripts from at least one of the associated devices, so that the device can provide a complete transcript.03-07-2013
20130058473Digital Network-Based Telephone Systems and Functionality - A conferencing system includes one or more computerized servers connected to a network, software executing on the one or more servers providing an interface allowing a caller to invoke specific functions by spoken or keyed input, including at least enabling a caller using a telephony device to initiate and configure a new conference by input of a pre-assigned code. Configuration allows the initiator to select participants from personal profile information stored in a data repository accessible to the server, and wherein resources for the conference are allocated at the time of configuration, and are not available to other purpose until released by the initiator.03-07-2013
20090092240Audio Conferencing - A communications conference management system is prepared for the establishment of conference calls, by pre-programming the management system with identification data for participants authorised to be connected to a specific conference residing on a conference bridge. The conference management system is arranged such that connection to a specific conference residing on a bridge can be made in response to recognition of the network identifier.04-09-2009
20110058662METHOD AND SYSTEM FOR AURALLY POSITIONING VOICE SIGNALS IN A CONTACT CENTER ENVIRONMENT - A contact center media server for aurally positioning participants of a contact center transaction at aural positions designated by a contact center agent. The media server includes a communications interface coupled to a controller and adapted to interface with a plurality of voice paths. Each of the voice paths is associated with one of a plurality of participants in a contact center transaction. A three-dimensional (3D) spatializer engine is coupled to the controller and can receive incoming voice signals received over voice paths and corresponding aural position data. The 3D spatializer engine processes the incoming voice signals and generates outgoing voice signals that include signal characteristics that aurally position the first outgoing voice signals at an aural position with respect to the contact center agent indicated by the aural position data.03-10-2011
20130163739METHOD AND SYSTEM FOR TRANSFERRING CONTROL OF A CONFERENCE BRIDGE - A conference calling system enables transfer of control of a conference bridge. The transferor terminal has an option to transfer control of the conference bridge to a transferee terminal. The transferee terminal has an option to accept or reject control of the conference bridge. When the transferee terminal accepts control prior to the transferor terminal severing control, the control of the conference bridge is transferred to the transferee terminal. However, when the transferee terminal rejects or does not accept within a predetermined time the control of the conference bridge, the transferor terminal is provided an option to transfer control of the conference bridge to alternate terminals, one terminal at a time, until an alternate terminal accepts control or the transferor terminal severs control of the conference bridge. As long as a terminal has control of the conference bridge, the conference bridge is not severed.06-27-2013
20090252316Distributed Bridging - A communication system that includes multiple conferencing devices connected in a daisy-chain configuration is communicably connected to far-end conference participants. Multiple conferencing devices provide improved sound quality to the far-end participants by reducing aural artifacts resulting from reverberation and echo. The daisy-chain communication system also reduces the processing and transmission time of the near-end audio signal by processing and transmitting the audio signal in frequency domain. Each conferencing device in the daisy chain performs signal conditioning on its audio signal before transmitting it in the frequency domain to a mixer. The output signal of the mixer is converted back to the time domain before being transmitted to the far-end. The daisy-chain configuration also provides a distributed bridge to external communication devices that can be connected to each conferencing device.10-08-2009
20090232291One Button Conference Initiation - A method includes receiving at a local conference coordinator a first indication of a scheduled conference that includes a plurality of conference details. The method also includes transmitting at least one of the plurality of conference details to a remote conference coordinator and receiving at least one additional conference detail regarding the scheduled conference from the remote conference coordinator. The method additionally includes determining conference scheduling information comprising at least one resource to be used for the scheduled conference based on the plurality of conference details and the at least one additional conference detail. The method also includes identifying a conference room supporting the at least one resource to be used for the scheduled conference. The method further includes transmitting conference scheduling information to the conference room such that an interface in the conference room can initiate the scheduled conference based on a single indication received from a user.09-17-2009
20120114111TELECONFERENCE DEVICE - A teleconference device includes a microphone, a support member, and a loudspeaker. The loudspeaker includes a hollow casing, a speaker arranged within the hollow casing and on a bottom thereof; and a hard plate arranged under the speaker and abutting against the support member. The hollow casing is heavier than the hard plate to cause the hard plate to stay in tight contact with the support member, to allow sound outputted by the loudspeaker through the support member.05-10-2012
20100086118Communication Network System and Call Pickup Method Thereof - The invention discloses a call pickup method for a communication network system comprising a first terminal and a second terminal. The method comprise the steps of: (a) setting a common group extension in each of the first terminal and the second terminal; (b) transmitting a pickup request message via the common group extension from the second terminal while the first terminal is receiving an incoming call from a third terminal; (c) receiving the pickup request message from the second terminal via the common group extension at the first terminal; (d) transmitting a transfer message related to the pickup request message from the first terminal to the third terminal; (e) transmitting an invitation message from the third terminal to the second terminal; and (f) establishing the incoming call between the second terminal and the third terminal.04-08-2010
20120269335METHOD AND APPARATUS FOR PROTECTING MODERATOR ACCESS FOR A CONFERENCE CALL - A method for protecting moderator access using a communication device. The method includes: displaying an interface for editing a conference call profile, the conference call profile including conference call scheduling information including one or more addressees for communicating with a conference call server, wherein the conference call scheduling information further includes a moderator access code and a participant access code; generating an indicator for the conference call profile for excluding sending of the moderator access code to invited participants; and storing the conference call profile including the indicator in a memory of the communication device. A communication device can be configured to perform the method.10-25-2012
20120269334METHOD AND APPARATUS FOR JOIN SELECTION OF A CONFERENCE CALL - A method for join selection of a conference call from a communication device, wherein the communication device includes a memory for storing an event record. The method includes: identifying from the event record one or more addresses for contacting a conference call server for establishing a scheduled conference call session; automatically selecting, based on specified criteria, one of the addresses as a default address associated with a default join option for establishing the scheduled conference call session; generating an identifier for associating the selected default address with the default join option; and storing the identifier in the memory.10-25-2012
20120269333Method and Apparatus for Identifying a Conference Call from an Event Record - A method for identifying a conference call from a communication device, wherein the communication device includes a memory for storing a calendar event record. The method includes: parsing at least some of the calendar event record, wherein the parsing includes an automatic discovery feature; determining, based on the parsing, whether the calendar event record includes conference call scheduling information in relation to a scheduled conference call session; generating, based on the parsing, one or more identifiers for at least some of the conference call scheduling information; and storing in the memory the one or more identifiers. A host communication device and a non-host participant communication device can also be configured for performing the method.10-25-2012
20110033033TECHNIQUES FOR CONTROLLING ACCESS TO TELECONFERENCES - Techniques for managing teleconferences. A plurality of people are associated with a plurality of identifiers such that each person is associated with at least one identifier. For each caller to a teleconference associated with a different identifier, authentication information is solicited from the caller. Authentication information is received from the caller in response to the solicitation and a determination, based on the received authentication information, is made whether the caller is associated with one of the identifiers.02-10-2011
20090074169Multi-Line Communication System - A method and apparatus are provided that allowing a user to simultaneously participate in two separate conversations. The method includes the steps of the user independently adjusting a volume of an audio signal for each of the two separate conversations, presenting the adjusted volume of the audio signals from the two separate conversations to the ears of the user, presenting a voice input from the user to a first of the two separate conversations and muting a voice input from the user to the second of the two separate conversations.03-19-2009
20110033035SYSTEM AND METHOD FOR INITIATING A CONFERENCE CALL - The present invention is a system and method for initiating conference calls via an instant messaging system to reduce the effort required to initiate and manage the call. The system uses an IM connection between a requesting party and a conference call server to inform the conference call server of the desire to initiate the conference call. The conference call server may initiate the conference call by having involved parties called by a conference bridge, thus reducing the effort required by the parties to join the call.02-10-2011
20110280388AUDIO CONVERSATION APPARATUS - An audio conversation apparatus includes an assignment section for individually assigning units of spatial information which are different from each other, either to parties-to-talk-with each belonging to one of a plurality of predetermined groups, respectively, or to the plurality of predetermined groups, respectively; and a localization section for localizing, in accordance with the units of spatial information assigned by the assignment section, audio data transmitted from outside, and one of a reproduction section connected to the audio conversation apparatus and a reproduction section included in the audio conversation apparatus outputs an audio in accordance with the audio data having been localized by the localization section.11-17-2011
20110280387Method and System to Manage Connections on a Conference Bridge - A method is for managing connections on a conference bridge. The method includes determining a first noise level associated with a connection between a conference port and a conference server while there is no substantial contribution to the first noise level by a participant's device, determining a second noise level associated with a connection between the participant's device and the conference port while there is no substantial contribution to the second noise level by the participant's device, and determining whether the participant's device should be allowed to be connected to the conference bridge or whether at least one corrective action should be performed based on at least one of the first and second noise levels. Corresponding computer-readable mediums and systems are disclosed.11-17-2011
20090086950Active call processing and notifications - Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to processing active calls and stored calls in a communication network for packetized and/or synchronous communications, and to generating notifications relating to active calls and stored calls. Other embodiments relate to creating and implementing bypass rules that allow a party to bypass a set of default prompts to a the party's communication device while enabling the caller device to access functions of a call processing system.04-02-2009
20090202060TELEPHONIC VOICE AUTHENTICATION AND DISPLAY - An improved solution for telephonic voice authentication and display is provided. A method of identifying conference call participants includes detecting a sound made by one of conference call participants; identifying this conference call participant based on the sound; and then displaying an attribute of the conference call participant to one of the other conference call participants. The attribute may include a picture, a name, and/or other information related to the identified conference call participant.08-13-2009
20090190736COMMUNICATIONS - A method and system for establishing a conference call is presented. The method uses the Session Initiation Protocol for transporting conference information to a conference server, wherein the conference is represented in a markup language.07-30-2009
20100034367Network call back to add conference participants and/or media capabilities - An exemplary method includes receiving at a calling party network a notice of an intended communication between a calling endpoint and a plurality of called endpoints located in a plurality of called party networks, wherein the intended communication requires a resource in each of the calling party network and the called party networks for supporting a streaming data protocol. The notice is forwarded toward the plurality of called party networks and in parallel with said forwarding, a determination of resource availability for the calling party network is initiated for the intended communication. The method further includes determining for the intended communication the determination of resource availability for the calling party network, wherein the determination is for a first resource for the first network; and verifying resource availability for the intended communication based on the determination for the calling party network and a resource availability indicator for each called party network.02-11-2010
20100034366PARTICIPANT ALERTS DURING MULTI-PERSON TELECONFERENCES - A method for alerting teleconference participants includes: activating a mute function in response to a participant command; tracking a teleconference's conversation audio; determining the level of alertness of a participant; determining whether the participant's name is detected in the teleconference audio; wherein in the event the participant's name is detected: determining whether the context in which the participant was addressed requires the participant to respond; wherein in the event the participant is required to respond: alerting the participant that the participant has been summoned and is required to make a response; providing a conversation summarization to the participant; and deactivating the participant's mute function.02-11-2010
20090296910Enabling and disabling terminating features of a terminating switch - An apparatus in one example has: a telecommunication system having an originating switch operatively coupled to at least one terminating switch; the terminating switch having at least one terminating call feature for a respective terminating terminal operatively coupled thereto; and the telecommunication system having a terminating call feature control function such that enabling and disabling of the at least one terminating call feature for the respective terminating terminal is effected by a predetermined signal message from the originating switch. Thus, embodiments of the present method and apparatus provide a mechanism for communication from the originating switch to the terminating switch regarding the nature of the call and the kinds of terminating features that are to be applied or not applied.12-03-2009
20110268263CONFERENCING ALERTS - Various embodiments of systems, methods, and computer programs are disclosed for interfacing with a conference. One embodiment is a method for interfacing with an audio conference via a communication network. One such method comprises: a conferencing system establishing an audio conference, via a communication network, with a first participant; a client device requesting to be notified of a predetermined event associated with the audio conference; the conferencing system determining that the predetermined event occurs; the conferencing system providing an alert to the client device indicating the occurrence of the predetermined event; and the client device presenting the alert.11-03-2011
20090080632SPATIAL AUDIO CONFERENCING - Audio in an audio conference is spatialized using either virtual sound-source positioning or sound-field capture. A spatial audio conference is provided between a local and remote parties using audio conferencing devices (ACDs) interconnected by a network. Each ACD captures spatial audio information from the local party, generates either one, or three or more, audio data streams which include the captured information, and transmits the generated stream(s) to each remote party. Each ACD also receives the generated audio data stream(s) transmitted from each of the remote parties, processes the received streams to generate a plurality of audio signals, and renders the signals to produce a sound-field that is perceived by the local party, where the sound-field includes the spatial audio information captured from the remote parties. A sound-field capture device is also provided which includes at least three directional microphones symmetrically configured about a center axis in a semicircular array.03-26-2009
20100124321System and method for dynamic audio conference call configuration and management - A new approach is proposed that contemplates audio conference systems and methods to expand the capacity a conference call by utilizing both a mixing engine that enables a first group participants to be able to both listen to and speak at the conference call, and a broadcast engine that broadcasts the conference call to a second group of participants who are only interested in listening to, but not speaking at the conference call. During the conference call, participants at the mixing engine and the broadcast engine can be dynamically adjusted.05-20-2010
20090097628METHOD AND SYSTEM FOR DEVICE SWITCHING THROUGH A SERVER - A telecommunication system and method for seamlessly switching mobile devices during a conversation without placing the conversation on hold or otherwise parking the conversation.04-16-2009
20090147938Removing near-end frequencies from far-end sound - By-bandwidth voice-switching is performed during doubletalk between a near-end teleconference device and a far-end teleconference device. This may involve receiving far-end voice data from the far-end teleconference device. Near-end voice data is also received at the near-end teleconference device. Frequency subbands of the near-end voice data that having substantial energy are identified. Before playing the far-end voice data on one or more loudspeakers of the near-end teleconference device, frequency subbands from the far-end voice data frequency subbands thereof that correspond to the identified frequency subbands of the near-end voice data are attenuated and/or eliminated.06-11-2009
20080267378Conference System - A conference system (10-30-2008
20080267380METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR DISPLAYING IMAGES OF CONFERENCE CALL PARTICIPANTS - The present invention provides a method, system, and computer program product for displaying images of conference call participants. A method in accordance with an embodiment of the present invention includes receiving a call from a user to join a conference call, obtaining a phone number of the user, matching the phone number to a stored graphical representation, and distributing and displaying the matching graphical representation to a predetermined set of users. A voice identification/recognition process can also be used to match the user to a stored graphical representation.10-30-2008
20110261943Method, Device, and System for Processing Multi-Channel Audio Signals - A method for processing multi-channel audio signals includes receiving L channel audio signals from participating conference terminals, decoding the L channel audio signals, and determining N conference terminals whose audio signals are to be mixed from the participating conference terminals according to the data obtained through decoding; selecting an encoder as a common encoder from L−N encoders of the participating conference terminals except the N conference terminals whose audio signals are to be mixed, encoding decoded audio signals of the N conference terminals whose audio signals are to be mixed, and sending encoded data to conference terminals corresponding to the L−N encoders (indicating that the number of encoders is equal to the value of L minus N); and updating encoding status information of L−N−1 encoders except the common encoder to synchronize with encoding status information of the common encoder.10-27-2011
20130022190Systems and Methods for Facilitating Conference Calls Using Security Keys - Systems and methods are described that facilitate a conference call between a plurality of communication devices. The method can comprise: providing a first control link between a first primary communication device and a conference call controller; providing a second control link between a second primary communication device and the conference call controller; and establishing a media link between the first primary communication device and the second primary communication device via the conference call controller. In certain embodiments, the first control link can facilitate the exchange of a first identification data comprising at least one first security key, which can be configured to contain participation level data indicating at least one participation level of the first primary communication device or the second primary communication device.01-24-2013
20130022189SYSTEMS AND METHODS FOR RECEIVING AND PROCESSING AUDIO SIGNALS CAPTURED USING MULTIPLE DEVICES - Systems, methods, and apparatus for using different interfaces to receive from different devices representations of at least one audio signal. In some embodiments, each representation may be generated using at least one microphone of the respective device during a meeting attended by a plurality of participants. In some further embodiments, a first representation may be received from a first device via a telephone network, while a second representation may be received from a second device via a data network. In yet some further embodiments, the first and second representations may be processed to obtain a processed representation of the at least one audio signal.01-24-2013
20100124320CALL OUT AND HUNT FUNCTIONS FOR TELECONFERENCING SERVICES - A teleconference system for coordinating a prearranged teleconference includes a memory that stores established parameters for contacting teleconference participants. The teleconference system also includes a caller that systematically hunts and automatically calls out to designated teleconference participants over a communications network based upon the established parameters, without the need for the designated participants to call in to the teleconference.05-20-2010
20120189113PERSONALIZED CONFERENCE BRIDGE - The present invention allows a user to customize her personal conference bridge such that conference participants who connect to the bridge are provided conference information selected by the user. In particular, after each conference participant gains access to the personal conference bridge, the conference information is delivered to a terminal of the conference participant. Although the user associated with the personal conference bridge may be a conference participant, delivery of conference information to the user is optional. The conference information may be any type of media content, or information identifying the location of media content to present to the conference participants.07-26-2012
20090310770MONITORING PARTICIPANTS IN A CONFERENCE CALL - Embodiments monitor the participation of remote users to conference calls even when they are connected through simple telephone, i.e. without multimedia (or Internet) connection. In particular, an embodiment enables callers to monitor an up to date list of participants without the need of using a dedicated phone or connecting through a PC and a dedicated line to a central Conference Call system. This can be highly useful in case of travelling users who are expected to join the call from different places. Embodiments may not need a complex network infrastructure or network protocol change, since the information about the participant list can be transmitted over the normal phone line using a predetermined set of signals (e.g. an acoustic signal). Both the Conference Call server and the peripheral devices may refer to the same set of signals. Embodiments may be transparent to those users who do not wish to (or cannot) use the new functionality.12-17-2009
20090310771Systems and Methods for Providing Enhanced Telephone Services - A method for providing enhanced telephone services via a computerized telephone services device for use in conjunction with multiple telephone lines and providers. According to embodiments of the invention, a subscriber to telephone services or a group of subscribers may be reached on multiple telephone lines from a single dial-in number; calls in progress may be transferred seamlessly from one line associated with a subscriber to another; and group calling features may be enhanced.12-17-2009
20100080375System and Method of Managing Conference Calls Through The Use of Filtered Lists of Participants - The system and method establish a conference call between a plurality of communication devices. Each communication device may have one or more participants. The number of participants on each communication device is determined. The system and method get a profile for each participant in the conference call. The profile contains at least one parameter. A filtered list of participants in the conference call is generated based on at least one parameter in the profiles. The filtered list of participants is then presented to various participants in the conference call.04-01-2010
20090296908Telecommunications Endpoint that Prompts a User to Focus on a Monitored Call - A telecommunications endpoint and method are disclosed that involve the monitoring of a conference call by the endpoint, on behalf of a call participant who is either at the endpoint or elsewhere, and the prompting of the participant when his/her presence is needed. The monitoring of the call involves determining whether certain phrases that are relevant to and initialized by the participating endpoint user are spoken during the call. Such phrases might comprise the user's name, the name of a relevant project, the name of a relevant work item, and so forth. At a point in the call when one of the phrases has been spoken, the endpoint prompts the user of the event and provides relevant information that enables the user to refocus attention towards the call.12-03-2009
20120033796Keyword Alerting in Conference Calls - A conferencing system is disclosed in which a participant to a conference call can program the embodiment to listen for one or more “keywords” in the conference call. The keywords might be a participant's name or words associated with him or her or words associated with his or her area of knowledge. The embodiments uses speech recognition technology to listen for those words. When the embodiments detects that those words have been spoken, the embodiment alerts the participant—using audible, visual, and/or tactile signals—that the participant's attention to the call is warranted. When the keywords are chosen wisely, the benefit can be great.02-09-2012
20090086948Method and apparatus for managing audio conferencing - A telecommunications system, including a network; a plurality of user devices operably coupled to the network; and a teleconferencing system operably coupled to the network, the teleconferencing system including a hosting service configured to allow a moderator to set up and schedule a teleconference among a plurality of participant user devices and an announcement service configured to allow for distributing moderator-defined information to the participants by automatically sending the moderator information as moderator-selected media upon a log in to the conference.04-02-2009
20090245497Telecommunications system, method of managing a telecommunications system for optimized bandwidth usage during conference calls and program product therefor - A telecommunications system, method of managing a telecommunications system and program product therefore. Telecommunications system branches are linked to a network and to each other in a wide area network (WAN). Each branch includes telecommunications devices and a media processor that supports a concurrent port for each local telecommunications device. A controller, e.g., at a data center, selects media processing resources to aggregate system media during conference calls for efficient bandwidth use. The controller may select resources based on user location, Call Admission Control (CAC) policy bandwidth usage, and availability of media resources and media processor ports.10-01-2009
20090252315Audio Signal Routing - A communication system that includes multiple conferencing devices connected in a daisy-chain configuration is communicably connected to far-end conference participants. Multiple conferencing devices provide improved sound quality to the far-end participants by reducing aural artifacts resulting from reverberation and echo. The daisy-chain communication system also reduces the processing and transmission time of the near-end audio signal by processing and transmitting the audio signal in frequency domain. Each conferencing device in the daisy chain performs signal conditioning on its audio signal before transmitting it in the frequency domain to a mixer. The output signal of the mixer is converted back to the time domain before being transmitted to the far-end. The daisy-chain configuration also provides a distributed bridge to external communication devices that can be connected to each conferencing device.10-08-2009
20090262914PROCESSING MULTI-PARTY CALLS IN A CONTACT CENTER - A data processing apparatus is configured for receiving a call comprising multiple callers who are identified in a multi-party caller identification value that is received with the call; retrieving from a database, based on the multi-party caller identification value, information about each of the multiple callers; based on the retrieved information and a collective importance algorithm, determining or selecting one or more call treatment attributes for the call; and processing the call using the one or more call treatment attributes that are determined or selected. For example, a contact center or call center can provide differentiated services based on collective attributes or profiles, or a weighted average priority, of multiple people who are calling together, rather than only taking into account information about a single calling party. Call processing attributes such as priority, queuing, routing, and screen pop-up content, may be selected based on collective data about multiple callers.10-22-2009
20090103705METHOD AND APPARATUS FOR ESTABLISHING AND FACILITATING AUDIO CONFERENCE OVER NETWORK - The invention provides a method and apparatus for establishing and facilitating an audio conference over a network. The method transmits a notice information including a linking application to each of participant stations. Then, the method, based on the linking applications, links the participant stations and the chairman station to a site over the network to conduct the audio conference. Thereby, after receiving the notice information, the participants only have to execute the linking applications to automatically link to the site to participate in the audio conference as the audio conference begins.04-23-2009
20090296909TELECONFERENCE SUBSCRIPTION CONTROL FOR AGENDA SUBSCRIPTION TOOLS - A method, system, and computer program product for autonomously controlling caller access to a teleconference based on specified preferences of a moderator. Using preferences established by the moderator of a teleconference, a conference control system may grant or restrict access of participants of the teleconference. The conference control system may authorize callers of a teleconference based on the current agenda item being discussed or the amount of time a caller has been on the ongoing teleconference. When a specific caller is not authorized to be on a conversation, the conference control system may mute the conversation for a specific caller, or disconnect the caller. The conference control system may autonomously re-connect the caller when an authorized agenda item for the caller is being discussed.12-03-2009
20100272249Spatial Presentation of Audio at a Telecommunications Terminal - The present invention utilizes pseudo-stereo for the communication of secondary information to the user of a telecommunications terminal, such as a speakerphone. In particular, the terminal utilizes a method for the presentation of secondary information to the user of the terminal in a teleconference call by adjusting the spatial properties of the monaural audio received at the user's terminal. An audio communication is modified so as to appear that the communicated audio is arriving from a particular direction in relation to the user's approximate position, wherein the direction that is assigned to the audio depends on one or more characteristics of the call participant who is originating the audio. Each characteristic of a call participant on a call can comprise, while not being limited to, the customer satisfaction of the call participant, the urgency of a need of the call participant, the group membership of the call participant, or the product ownership of the call participant.10-28-2010
20110200183VARIABLE NOISE CONTROL THRESHOLD - An interface allows a simple control to be shared by one or more conference participants. One exemplary embodiment maps complex techniques associated with conference control into a simple control. The control may be a single slider to adjust both the amount of control and the level of aggressiveness to get the best quality in a dynamic and changing environment. Another exemplary type of control would be to use two sliders—one to select and/or aggregate conference control mechanisms, and the other to adjust the aggressiveness of the selected conference control mechanism or aggregated mechanisms. Another exemplary type of control could be a simple rotary dial to emulate the two-dimensionality of two or more sliders. These controls could have the techniques associated with each position dynamically chosen and/or updated, for example, throughout a conference.08-18-2011
20120294436METHOD AND APPARATUS FOR SWITCHING CALL MODE - A method for switching a call mode and a method thereof are provided. The method for switching during a call mode in a terminal includes: providing a conference call; providing a switch interface for switching a private call connection including a call counterpart list corresponding to counterparts of a conference call when a direction of the terminal changes to a landscape direction during the conference call; and providing a private call with a call counterpart corresponding to a selected item when one item is selected from the call counterpart list.11-22-2012
20100061538Methods and Systems for Calling Conference Participants to Establish a Conference Call - A conference call system comprising at least a gateway, a conference reservation agent and a multiport conference unit, can establish conference calls by calling conference call participants at a phone number specified by the conference call participants. When a user initiates a conference, an identifier is assigned to the conference and a URL referencing this identifier is transmitted to each conference participant. Upon clicking the URL, conference participants are presented with a web-form within which the participants can entered a preferred phone number and further join the conference. The multiport conference unit receives each participant phone number and calls the participants at that phone number. Upon establishing a telecommunication connection with each participant, the multiport conference unit bridges the multiple call legs to establish the conference call.03-11-2010
20100061536METHOD FOR CARRYING OUT A VOICE CONFERENCE AND VOICE CONFERENCE SYSTEM - A method and a voice conference system for carrying out a voice conference are disclosed, the system having at least three voice terminals in a communication system. At least one of the voice terminals is associated with a first group such that the voice data provided by the respective receiving channels thereof is decoded into individual voice signals for said group. Said individual voice signals are superimposed to form an aggregate voice signal and the aggregate voice signal is encoded into first aggregate voice data. Furthermore, at least two of the voice terminals are associated with a second group such that the second group has only voice terminals wherein an extensive inactivity on the respective receiving channels thereof is identified. The first aggregate voice data is supplied to the voice terminals associated with the second group by the respective receiving channels for a respective output of the first aggregate voice data.03-11-2010
20100061539CONFERENCE CALL MANAGEMENT SYSTEM - Systems and methods are described for improving connection to and management of conference calls. An inference/rules engine and human backed speech interpretation subsystem enable the system to efficiently use knowledge about the call to identify the caller and determine to which conference he or she should be connected. During the conference, a virtual assistant is available to interpret and execute system commands spoken by a caller, such as in a side conference accessed via DTMF tones.03-11-2010
20110268262Location-Aware Conferencing With Graphical Interface for Communicating Information - A method for providing a virtual conference includes obtaining participant location information associated with participant identifiers, establishing an audio conference using the participant identifiers, receiving information and communicating the information anonymously to one or more displays, during the audio conference. A distributed system includes client devices associated with respective displays and a conferencing system via a network. A first interface obtains location information associated with respective participant identifiers. An audio conference application establishes an audio conference using the participant identifiers. A second interface receives information and communicates the information anonymously to one or more displays, during the audio conference.11-03-2011
20090168985METHOD AND APPARATUS FOR AN INTERNET PROTOCOL MULTIMEDIA SUBSYSTEM-BASED THREE-WAY CALL - A communication system provides for an Internet Protocol Multimedia Subsystem (IMS)-based three way call. A mobile station (MS) that receives an invitation to participate in a call determines to switch the call to a three way call. The MS conveys a request to an IMS network to switch the call to a conference call. An IMS network server receives the request, determines a unique identifier for the conference call, and provides the conference call identifier to the MS via one or more of a Session Initiation Protocol Refer message, Message message, and Notify message. In response to receiving the conference call identifier, the MS dials into the conference call and requests that the call originator also dial in. The IMS network server then requests that the call originator dial in, and the call originator does so in response to the request.07-02-2009
20100266112METHOD AND DEVICE RELATING TO CONFERENCING - A system in which a processor processes received signals corresponding to a voice of a particular participant in a multi-party conference; extracts characteristic parameters for the voice of each particular participant; compares results of the characteristic parameters of each particular participant and determines a degree of similarity in the characteristic parameter; and generates a virtual position for each participant voice, using spatial positioning, where a position of voices having similar characteristics are spaced apart from each other in a virtual space.10-21-2010
20080253548Systems and Methods for Facilitating Teleconferencing without Pre-Reservation of Conference Resources - A teleconferencing system is provided comprising a telephony interface for answering telephony events routed thereto from a router or switch, and one or more signal processing mechanisms coupled to the telephony interface and locatable by the system. The system includes a characteristic of allowing a user to initiate a teleconference to occur on the system, the pending teleconference unbeknown to the system until a first telephony event representing a teleconference participant for the pending teleconference is received at the telephony interface.10-16-2008
20080232568Adaptive, Multi-channel Teleconferencing System - A method is disclosed to determine the presence of one or more cellular phones in the same sound field as an endpoint that is dedicated for teleconferencing, such as a speakerphone. The teleconference bridge of the illustrative embodiment continually receives geo-location information about the cell phone. Based on the geo-location of the cell phone relative to the position of the speakerphone, the bridge determines whether to include or exclude signals that are received from the cell phone when preparing a signal for transmission to the speakerphone during a conference call. The bridge also determines whether to refrain from transmitting an audio signal to the cell phone, when the bridge infers that the cell phone is being used as a satellite microphone, such as when the cell phone is placed on a conference room table. As a result, each conference call participant is able to use his or her own cell phone as a personal satellite microphone, which can improve the sound quality of the conference call.09-25-2008
20080232569Teleconferencing System with Multi-channel Imaging - A method is disclosed that breaks the “one line, one location” paradigm of teleconferencing in the prior art. The teleconference bridge in the illustrative embodiment is able to utilize more than one audio channel from each location. By having access to more than one audio channel from a teleconference location's sound field, the bridge is able to create a multi-channel effect during a conference call. When more than one microphone is present in the first sound field, they can be used to create a multi-channel effect in a second or other sound field involved in a conference call that has more than one loudspeaker. With the bridge mimicking the multi-channel imaging in one room with the multi-channel imaging in another, the conference call participants can experience audio depth during a conference call and can experience two-dimensional imaging, depending on the microphone or speaker separation that is present.09-25-2008
20080273683Device method and system for teleconferencing - Disclosed is a device, system and method for teleconferencing. According to some embodiments of the present invention, there is provided a teleconferencing system including a communication module adapted to transmit a digital data stream including data correlated to (e.g. representative of) a sound signal received by one or more microphones from a given sound source along with a relative direction vector or a relative direction vector indicator associated with the given sound source.11-06-2008
20080292081Conference bridge with improved handling of control signaling during an ongoing conference - In an exemplary method audible signals from participants of a conference call during the ongoing conference call are processed by a conference bridge. An incoming audible signal on a first line from a first participant is detected during the conference call with a plurality of other conference call participants coupled via corresponding other lines. The audible signal on the first line is automatically attenuated before information on the first line is summed into a common signal that is transmitted to the other conference call participants. This prevents the other participants from hearing the audible signal during the ongoing conference call.11-27-2008
20080304645Server Based Conference Call Volume Management - A method for automatically adjusting the volume of individual conference call participants during a conference call. The present invention comprises a Configuration Program (CP) and a Volume Adjustment Program (VAP). The CP allows a user to configure the automatic volume adjustment options. The VAP continuously monitors the conference call and adds new participants to a display screen as the new participants are added to the conference call. Based upon the settings that the user selected in the CP, the VAP adjusts the volume of the conference call participant when the new participant is added, adjusts the volume of each conference call participant upon the occurrence of the time interval, or continuously adjusts the volume of each conference call participant. The VAP also allows the user to manually adjust the volume of all of the participants or an individual participant using a plurality of navigation buttons.12-11-2008
20080240390Discussion Unit with Removable Rim - Summary The discussion unit (10-02-2008
20080304646Conference Call Setup Automation - The present invention automatically establishes a connection to each participant of a teleconference. Conference call set up and connect information may be provisioned in a variety of ways, including via a menu-based Dual Tone Multiple Frequency (DTMF) mechanism and via a form or formatted file sent from a subscriber. Additionally, a conference participant is not tied to one telephone number or other such address. The present invention queries a profile database to determine a conference participant's current location before connecting the participant to the conference. Therefore a conference participant who happens to be working from home on a particular day need only update one database, and any conferences in which the telecommuting worker is expected to participate will automatically be connected to the worker's home telephone number, rather than the worker's office telephone number.12-11-2008
20080253546Telephone Conference Call Management - Conference calls are managed using a permanent or default password associated with a particular call-in phone number and at least one temporary, dynamically-generated password for that same call-in phone number. The temporary passwords are preferably applicable for a particular time period or interval. If a temporary password is not defined for the time period in which a conference call takes place, the default password may be used. Conference call access is restricted to participants who provide the proper password—namely, the temporary password during a time period for which a temporary password has been generated, and the default password otherwise.10-16-2008
20080240392Automated calling system for conference calls - A method and system are provided in which teleconference calls are scheduled in advance and, at an appropriate predetermined time, calls are automatically made to the designated participants of the conference calls thereby avoiding the need for the participants to call into a teleconference center. In a preferred embodiment, when teconferences are scheduled, the telecon participants are designated and their phone numbers are input or otherwise determined, for example, through access to a centralized database. A calendar is monitored and at a predetermined time relative to the scheduled start of the telecon, a server system application initiates the calling of the participants for connection to the telecon. The system may be configured to require participants to enter a password before the connection is completed. The status of the called participants is determined and displayed on individual display devices of the other participants in the telecon. In one example, designated participants are called back at selected intervals if the initial automated call is unanswered.10-02-2008
20080240391CONFERENCE SYSTEM AND CONFERENCE TELEPHONE LINE SETTING METHOD - Client terminals of participants of a conference, connected to a network, and a server connected to the client terminals are used to authenticate and confirm the participants of the conference. After successful authentication, a telephone line is set among telephone sets of the participants to hold the conference.10-02-2008
20090129576RELAY DEVICE, COMMUNICATION TERMINAL, SIGNAL DECODER, SIGNAL PROCESSING METHOD, AND SIGNAL PROCESSING PROGRAM - It is an object of the present invention to provide a relay device, a communication terminal, a signal decoder, a method for processing a signal, and a program for processing a signal, which make it possible to achieve a multi-party communication system capable of preventing a significant deterioration of the quality of a sound obtained by decoding a speech/audio signal without increasing a cost for processing, as compared with the conventional communication terminals, the conventional communication techniques, and the like. The relay device comprises a receiver 05-21-2009
20120069983SEAMLESSLY CONFERENCING A PREVIOUSLY-CONNECTED TELEPHONE CALL - An already-connected telephone call is conferenced in a seamless manner that is transparent to the call participants, after which one or more additional participants may join the conference. The existing call is preferably moved to a conference bridge responsive to an existing call participant either logging on to a network-accessible user interface (such as a web page or portal-type page) or entering some special key or key combination using the participant's phone (which may be a software application that provides phone-like services). The participant requesting the move may be authenticated, and the authorization of the participant to request the move may be verified, before moving the call.03-22-2012
20090052646Automatic Conferencing System - A method for automatically commencing a conference call includes a computer that is connected to a telephone network. The computer automatically calls telephone numbers of conferees at a scheduled time and date and conferences together the conferees who answer their telephones. The telephone numbers and the time and date of the scheduled conference call are inputted to the computer prior to the conference call. The computer may connect conferees to one another automatically as soon as the conferees answer their telephones. Optionally, the computer may connect the conferees to one another only after the conferees choose to be connected.02-26-2009
20090052645TELECONFERENCE SYSTEM WITH PARTICIPANT FEEDBACK - A method, medium and implementing processing system are provided for facilitating teleconference-based meeting moderation by the addition of a “live feedback” feature, with instrumentation such as by means of an instant messaging systems when instant messaging conference systems equipped with this feature are used to supplement teleconferences, the participants provide instant feedback (anonymously, if desired) to the meeting moderator. The audience can let the moderator know their valuation of the current discussion. Based on feedback, the moderator can take appropriate action, such as to steer the conversation into areas that will be received favorably by the meeting participants.02-26-2009
20090080633METHOD, APPARATUS AND SYSTEM FOR IMPLEMENTING CONFERENCE SERVICE - The present invention discloses a method, an apparatus and a system for implementing the conference service. The method includes: a conference initiator sends a conference operation message that carries conference information which includes conference initiator information and information of at least one conference participant, or includes information of more than one conference participant; adds more than one user terminal denoted by the conference information to the conference. With the present invention, only one operation is needed to set up a conference. The implementation of conference service is greatly simplified.03-26-2009
20110142221SYSTEM AND METHOD FOR AUTOMATED GROUP CALLING SERVICE BASED ON KEY WORDS - Disclosed herein are systems, methods, and computer-readable storage media for establishing conference calls. A system practicing the method receives a key word from a speaker on a call, retrieves a list of entities associated with the key word, and sends invitations to the entities to join the call. In one variation, the system further receives from an invited entity a request to join the call, and adds the invited entity to the call. In another variation, the system further records a portion of the call, and transmits the recorded portion of the call to invited entities which are not added to the call. The key word can be a word or phrase, and can be a spoken word and/or alphanumeric text. The system can dynamically generate the list of entities based on the key word. The invitation can be sent via an automated call, email, and/or an SMS message.06-16-2011
20110228922SYSTEM AND METHOD FOR JOINING CONFERENCE CALLS - Disclosed herein are systems, methods, and non-transitory computer-readable storage media for scheduling an event to automatically join a user to a conference call. In one aspect, the method includes receiving an invitation for a user to join a conference call, extracting from the invitation a scheduled conference call time, conference call address information, conference call authentication information, and a conference call modality, and scheduling an event to join the user to the conference call via the conference call modality at the scheduled conference call time based on the conference call address information and the conference call authentication information. In another aspect, the system retrieves a scheduled event at a scheduled time, extracts the address, authentication, and modality information for the conference, and joins the user to the conference automatically at the scheduled time.09-22-2011
20090003576SYSTEM AND METHOD FOR PROVIDING CALL AND CHAT CONFERENCING - An approach is disclosed for providing an integrated call and chat conferencing system. A first participant joins in a conference, wherein the first participant communicates over a voice session. The voice session is converted into a text stream and stored. A second participant joins in the conference, wherein the second participant communicates over a chat session. The stored converted text stream is presented to second participant.01-01-2009
20090003575Determining Conditions of Conferences - Tools and techniques for determining conditions of conferences are described herein. These tools may provide machine-readable storage media that contain machine-readable instructions that, when executed by the machine, cause the machine to calculate a global conference parameter that represents a rate at which several different conferences are processed. The machine may also calculate individual conference parameters representing a duration of time spent in processing the conferences considered individually.01-01-2009
20090220064METHODS AND APPARATUS TO MANAGE CONFERENCE CALLS - Methods and apparatus to manage conference calls are described. An example method of managing a conference call includes maintaining a record of participants of the conference call; enabling a first one of the participants to request an adjustment of a volume of a current speaker; and in response to a request from the first participant, adjusting an amplification setting associated with the current speaker in a preference file associated with the first participant.09-03-2009
20090220063Using Personalized Tones To Indicate When A Participant Arrives And/Or Leaves A Conference Call - A method, system and computer program product for identifying which participant joined or exited a conference call. A participant to a conference call is able to select a personalized tone from a list of predetermined tones or to upload a personalized tone to a designated site, where the personalized tone is to be played upon the participant joining and/or exiting the conferencing call. In this manner, the other participants of the conference call would know which participant joined or exited the conference call.09-03-2009
20080260132Low bandwidth but high capacity telephone conference system - A teleconference system comprises VoIP server, a rootnode presider terminal, a first level conference element and a second level conference element. The first level conference element includes the rootnode presider terminal and at least one first participant terminals as childnode of the rootnode presider terminal, wherein at least one of the first participant terminals is the candidate to be selected as second level presider terminal. The second level conference element includes the second level presider terminal and at least one second participant terminals as childnode of the second level presider terminal. The VoIP server is coupled to the rootnode presider terminal, first participant terminals and second participant terminals.10-23-2008
20080260131ELECTRONIC APPARATUS AND SYSTEM WITH CONFERENCE CALL SPATIALIZER - A conference call spatializer includes an input for receiving voice data corresponding to each of a plurality of conference call participants. A spatial processor included in the conference call spatializer provides a spatial component to the received voice data to produce multi-channel audio data that, when reproduced, provides a spatial arrangement in which the voice data for each of the plurality of conference call participants appears to originate from different corresponding spatial locations.10-23-2008
20090316871METHOD FOR PROVIDING ENHANCED AUDIO CONFERENCING SERVICES IN A TELEPHONY SYSTEM - A method is provided for enhanced audio conferencing services. A request is received and authenticated for enhanced audio conferencing services. A calendar for the user is accessed, and scheduled conference calls of the user are determined from the calendar. A list of audio content for the user is accessed and provided to the user, such that a selected audio content from the list can be played in accordance with the scheduled conference calls. The user has options to play the audio content in between conference calls, louder than the conference calls, softer than the conference calls, and in one speaker while the conference calls play in another speaker. The scheduled conference call is called into so that it plays, and the selected audio content is played in accordance with the selected option. A trigger can stop the audio content and play the scheduled conference call in its place.12-24-2009
20120195418METHOD AND APPARATUS FOR LISTENING FOR INCOMING CALLS ON MULTIPLE PORT/SOCKET COMBINATIONS - In a computer system having a memory, a processor, and a network interface, a method for listening on multiple conferencing interfaces having the steps of loading a set of transport components into the memory; initializing each transport components of the set of transport components to listen on a particular conferencing interface using the network interface, each transport component of the set of transport components listening to a different conferencing interface; receiving an incoming call signal on the network interface having an incoming conferencing interface; processing the incoming call signal to detect the incoming conferencing interface; and launching an application based on the incoming conferencing interface. Other embodiments are also described.08-02-2012
20090316873Estimating number of agents for multiple chat channels - Method and system of estimating a number of agents to service contacts arriving on multiple chat channels in an automatic contact distribution system. In some embodiments, estimated average times that agents and contacts spend, respectively, composing a single chat message and an estimated average time of a chat session are used to derive an inflated handle time for any selected number of chat channels, an effective number of agents is computed for the inflated handle time, and that effective number of agents is divided by the selected number of channels.12-24-2009
20090316872DESCRIPTIVE AUDIO CHANNEL FOR USE WITH MULTIMEDIA CONFERENCING - A computer-implemented method of conducting a multimedia conference can include identifying a participant from a plurality of participants as a descriptive audio participant in the multimedia conference and detecting a state change during the multimedia conference. The method can include correlating the state change with an audio cue and outputting the audio cue to the descriptive audio participant.12-24-2009
20100150331SYSTEM AND METHOD FOR TELEPHONY SIMULTANEOUS TRANSLATION TELECONFERENCE - In one aspect, the present invention is directed to a system for carrying out a simultaneous translation teleconference, the system comprising: a teleconferencing room; a scheduler, for managing a schedule of a human simultaneous translator and of the teleconferencing room; and a user interface between a user and the scheduler, for ordering a teleconference between the human translator and participants in the teleconferencing room; thereby allowing carrying out a simultaneous translation teleconference between the participants and the human translator. The user interface may be an Internet menu, an audio menu, a video menu and so on. According to one embodiment of the invention, the user interface is embodied as a code dialed with a requested telephone number, thereby informing the system of the telephone company thereof to identify a request for scheduling a teleconferencing room for carrying out an STT. Preferably, the code is associated with at least one language.06-17-2010
20100220844Method and arrangement for capturing of voice during a telephone conference - Method of and arrangement for associating voice clips with a document, the document being reviewed by at least one participant during a telephone conference set up between a convener communication set (T09-02-2010
20090207988Method and system for telecommunication sessions using only initial signal messages - A telecommunications system includes a telecommunications network. The system includes n nodes, where n is an integer greater than or equal to 3, in communication with the network. The system includes a host node that creates a session through the network between the n nodes. The system includes an additional node in communication with the network, the host node adding the additional node to the session without any signaling messages being sent from the n nodes. A method for telecommunicating.08-20-2009
20100215165CONFERENCE AUDIO SYSTEM, PROCESS FOR DISTRIBUTING AUTO SIGNALS AND COMPUTER PROGRAM - Conference audio systems are widely known and are usually used in political or economic debates, at fairs and wherever a plurality of people discuss with each other supported by a microphone-amplifier-loudspeaker system. In known systems each delegate of a conference has a seat with a working table in which the microphone and the loudspeaker is integrated. A conference audio system is proposed comprising a plurality of delegate units (08-26-2010
20110033034High-Assurance Teleconference Authentication - A method is provided for authorizing an authenticated user into a teleconference session as a participant that avoids some of the costs and disadvantages of doing so in the prior art. The authorization is a combination of the enterprise user's authentication at work and cryptographic authorization to the teleconference system by the inviter. When a user goes to work and connects with his or her office computer to the network of the user's employer, a secure single sign-on (SSO) access control procedure is executed. In a secure single sign-on (SSO) access control procedure, the user submits authentication information, such as a user name and password, to an identity provider and receives back a credential token when the identity provider determines that the user name/password pair is valid. The credential token is saved on the user's computer and used for further authentication.02-10-2011
20090316870Devices and Methods for Performing N-Way Mute for N-Way Voice Over Internet Protocol (VOIP) Calls - The disclosed are methods and computing devices configured to engage in Voice Over Internet Protocol (VOIP) conference calls and configured to participate as a moderator of VOIP conference calls allow a moderator or delegate to monitor the mute status of call participants and/or control which participants are muted. In this way, a participant would not be required to necessarily adhere to conference call muting etiquette. For example, in the event that a participant's line is noisy, which may be unknown to the participant, the moderator could mute the line. Other distractions to the conference call as a whole could therefore be controlled as well. The ability to mute determine and/or control the muting of a participant device furthermore enables the moderator to engage rules of conduct and/or adhere to rules of order that may be desirable in particular types of conference calls.12-24-2009
20100220846SYSTEM AND METHOD FOR RECONNECTING A DEVICE TO A GROUP CALL - A system and method for reestablishing a voice communications session moderated by a group call server between two or more telephony devices. The method is performed by a processor monitoring the communications session. The method comprises: storing one or more data records representing group call information; detecting disconnection of at least one participating telephony device from the group communications session, and determining that the disconnection was not intentionally initiated; accessing the stored call group information data and causing signals to enable reestablishment of participation by the disconnected device to be sent to the disconnected device; and upon receipt by the group call server from the disconnected device of signals representing a request to reconnect the disconnected device, outputting command signals for reestablishing a communications session between the disconnected device and at least one other device participating in the group communications session.09-02-2010
20090168984AUDIO PROCESSING FOR MULTI-PARTICIPANT COMMUNICATION SYSTEMS - Audio processing is provided to determine whether an audio issue is present within a multi-participant communication system such as a teleconference or videoconference bridge or a trunk dispatch system. Audio issues such as background noise, background conversations, or other unwanted audio that is being interjected into the multi-participant conversation and that may be dominating the audio are detected by measuring characteristics of audio samples taken from the communication ports of the multi-participant communication system. A correction may then be applied to the audio received through the communication port by a processor of the multi-participant communication system without intervention by an administrator, such as by muting the port, applying a noise cancellation to audio from the port, or time-shifting the audio from the port.07-02-2009
20100220845SYSTEMS AND METHODS FOR FACILITATING CONFERENCE CALLS USING SECURITY KEYS - Systems and methods are described that facilitate a conference call between a plurality of communication devices. The method may comprise: providing a first primary communication device; providing a second primary communication device; providing a conference call controller; establishing a first control link between the first primary communication device and the conference call controller; communicating first identification data between the first primary communication device and the conference call controller via the first control link; establishing a media link between the first and second primary communication devices via the conference call controller. In certain embodiments, the first identification data corresponds to at least one participation level of the first primary communication device with respect to the media link. The method may further comprise establishing a second control link between the second primary communication device and the conference call controller; communicating second identification data between the second primary communication device and the conference call controller via the second control link; wherein the second identification data establishes a participation level of the second primary communication device with respect to the media link.09-02-2010
20100220847METHOD AND SYSTEM FOR CONFERENCE CALL SCHEDULING VIA E-MAIL - A method and system for conference call scheduling using e-mail. The method and system can receive and parse an e-mail received from a conference moderator, containing scheduling and participant information and schedule a conference call with minimal further user intervention. In essence, the method and system can operate as a virtual administrative assistant to identify and collect telephone contact information for each of the proposed conference call participants, using a customizable hierarchy of internal and external sources of contact information. In this manner, the conference moderator does not need know telephone contact information for each conference call participant09-02-2010
20100220848METHOD AND COMMUNICATION DEVICE FOR PROVIDING TELEPHONE CONFERENCES - The invention relates to a method for providing a telephone conference between a first communication device and at least one second communication device in a communication network, in which upon detection of a key being pressed on a second communication device to initiate a conference, the time of detection is taken as a basis for ascertaining dialup data stored in the communication network for the purpose of setting up a conference, the second communication device initiates an attempt at a connection to the first communication device, and the dialup data are taken as a basis for setting up a connection to implement the conference. The invention also relates to an arrangement for carrying out the method.09-02-2010
20110150199METHOD FOR DESIGNATING OF HOSTING CONTROL FOR A CONFERENCE CALL - A conference calling system and method for designating of hosting control from a server device. In a conference call session, one of the client devices may be designated as a host device, wherein that host device is permitted to implement hosting functions. In some instances, the required host device may not be available for the scheduled conference call, but may be available prior to the conference call. The host device may provide hosting control commands to the server device prior to the conference call. Such hosting control commands may include such commands as delegating of hosting control functions in relation to the designated host device. This may allow the presently designated host device to end communications with the server device prior to starting a conference call, while having the server device implement the specific hosting control commands.06-23-2011
20100303221Integrated Chat Client with Receiving Party Choice - Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided.12-02-2010
20110038472Teleconference Monitoring and Alerting Method - A method is disclosed which allows an invitee to a conference call, who is not present on at least part of the call, to have the call monitored in his or her absence. The invitee is offered the opportunity to review, ahead of the call, one or more electronic documents that are pertinent to the call. The invitee can specify one or more pointers for the purpose of identifying positions that correspond to portions of the document that are relevant to the invitee. When a relevant portion of an electronic document has been reached or is soon to be reached during the call, a message is transmitted to the absent invitee. Additionally, the invitee can annotate slides or portions of an electronic document with comments that he or she wants addressed during the conference call. A message is subsequently transmitted to the invitee, providing responses to the comments left earlier.02-17-2011
20090067603Pre-arranged, mutually agreed to, VoIP or VoIM call - Presented is a method for pre-arranging a VoIP or VoIM phone call. A first date and time for the VoIP or VoIM phone call and participants for the VoIP or VoIM phone call is selected. The availability of the participants during the first date and time is determined. If any of the participants are unavailable, one or more subsequent dates and times are selected. An invitation for the VoIP or VoIM phone call is then transmitted. Acceptance of the invitation is then received from the participants thereby indicating that the date and time has been agreed to. After the acceptance is received, the participants' location and contact information for the agreed date and time are obtained. On the agreed upon date and time, the VoIP or VoIM phone call is automatically routed to the participants' respective locations and the call is automatically established without any involvement from the participants.03-12-2009
20090034706Teleconferencing Systems and Methods - A method implemented by a teleconferencing system includes assigning a teleconferencing bridge to a teleconference responsive to at least a current workload of the teleconferencing bridge, and forwarding a first plurality of communication sessions corresponding to the teleconference to the teleconferencing bridge, wherein the teleconferencing bridge is configured to connect each of the first plurality of communication sessions to each other communication session among the first plurality of communication sessions.02-05-2009
20100135478SYSTEM AND METHOD FOR ESTABLISHING A CONFERENCE IN TWO OR MORE DIFFERENT LANGUAGES - “System and method for conferencing communication devices associated with participants conversant in different languages has a system for connecting communication devices with one or more other communication devices where each communication device is associated with one of a plurality of different languages, and one of the different languages is designated as the main language. The system in response to receiving a request for a conference call, connects two or more of the communication devices in a conference call when two or more of said communication devices are associated with the main language, connects each of the communication devices associated with a different language than the main language with the communication device of an interpreter selected for interpreting between the different language and the main language, and then connects the communication device of the interpreter for each of the different languages than the main language to the conference call.”06-03-2010
20100226486METHOD OF INFORMING A TELECONFERENCE PARTICIPANT THAT A PERSON-OF-INTEREST HAS BECOME ACTIVE WITHIN THE TELECONFERENCE - A computer implemented method, a computer program product, and a data processing system inform a teleconference participant that a person-of-interest has become active within the teleconference. A user is identified. A person-of-interest, an alert condition, and a notification method are received from the user. The identification, the alert condition, and the notification method are then stored in a person-of-interest data structure. When a user connects to a teleconference, the person-of-interest data structure is retrieved. The teleconference is then monitored for the occurrence of the alert condition. Upon the occurrence of the alert condition, the notification is delivered to the user according to the notification method.09-09-2010
20100226487METHOD & APPARATUS FOR CONTROLLING THE STATE OF A COMMUNICATION SYSTEM - A networked conferencing device includes at least one speaker, a display and a plurality of environmental sensors such as cameras, microphones, light level sensors, thermal sensors and motion sensors. The conferencing device receives environmental information from the sensors and processes this information to identify qualified events. The identified qualified events are then used to determine a next powered state for the conferencing device. If the next powered state is different than a current powered state, then the conferencing system transitions to the next powered state.09-09-2010
20090323916NOTIFICATION TO ABSENT TELECONFERENCE INVITEES - A method includes receiving an indication of an elapsed time since a scheduled teleconference meeting start and attendance of the teleconference meeting, determining from the indication whether to issue a notification to an absent invitee of the teleconference meeting, and selectively issuing the notification to the absent invitee.12-31-2009
20090214016HIERARCHAL CONTROL OF TELECONFERENCES - A teleconference between at least two participants is evaluated by monitoring the teleconference and detecting a triggering event if more than one participant desires to speak at the same time. Upon detecting a triggering event, e.g., detecting an attempt of one or more participants to interrupt another participant, or detecting a request initiated by one or more participants to interrupt another participant, a dominant source is selected from among the ones of the participants attempting/requesting to speak based at least in part upon a determined hierarchal order of those participants attempting/requesting to speak. A participant is then selected from the participants to have the role of the dominant participant based upon the selected dominant source and only the speech of the dominant participant is conveyed to each participant through the teleconference system.08-27-2009
20100061537MANAGEMENT SERVER FOR TELECONFERENCE SYSTEM AND COMPUTER PROGRAM - Provided is a teleconference system enabling easy participation in a conference from a place geographically apart, securing active proceeding by individual presenting of statement, and enabling drastic decrease of trouble of creating a result by the conference. Statement information inputted by an input means of a terminal device is received and temporarily held and then the received statement information is transmitted to all the terminal devices participating in a teleconference. The statement information displayed on a display means of the terminal device is sorted by an input means of the terminal device and received as statement attribute data. The received statement attribute data and the statement information are stored in an information database. Then, based on the statement attribute data and the statement information, a commitment related to the teleconference is generated.03-11-2010
20100061535Notification of Dropped Audio in a Teleconference Call - A method is disclosed that enables a participant in a conference call to monitor, as he is speaking, whether his speech is getting through to the other participants. A teleconference bridge receives audio signals from a group of telecommunications endpoints that are involved in a conference call. The bridge generates audio signals to be transmitted, which are based on one or more of the received audio signals. During the ongoing process of minimizing the presence of acoustic echo, the bridge might exclude one or more of the received audio signals from the transmitted audio signals. When this occurs, particularly when an active talker is being excluded, the bridge transmits an indication to one or more of the endpoints as part of one of the transmitted audio signals. The indication can be audible such as a tone or a voice, visual such as a flashing light, or tactile such as vibration.03-11-2010
20110150200WEB GUIDED COLLABORATIVE AUDIO - A system for conducting a conference call based on a community document. The system includes a data network, a first conference client device and a second conference client device communicatively coupled to the data network, wherein the first conference client device is associated with a first user of the conference call and the second conference client device is associated with a second user of the conference call, and a conference server device communicatively coupled to the data network.06-23-2011
20090028316Method of and System for Managing Conference Calls - A method of and system for managing a conference call among participants and a moderator provides a control mode in which only one participant can speak at time. All participants other than the speaker are muted. The system maintains a talk queue. When a participant requests to speak, the system places the participant in the talk queue. The system may announce to the moderator that the participant has registered to speak. The system may also announce to the moderator the participant's position in the talk queue. When a speaking participant relinquishes, or is preempted from, the speaking position, the system mutes the speaking participant. The system informs the participant at the top of the talk queue that it is his or her turn to speak and unmutes that participant, whereby that participant becomes the new speaking participant. The system removes the new speaking participant from the talk queue. The system may announce their respective positions to the other participants in the talk queue. The system may include priority codes. If a participant enters a priority code when he or she requests to speak, the system places the participant at the top of the talk queue. If the participant does not enter a priority code, the system places the participant at the bottom of the talk queue.01-29-2009
20110075829METHOD AND APPARATUS FOR CONTROLLING A CONFERENCE BRIDGE - A method for controlling a conference bridge may include: a) establishing status information for a conference call and storing the status information in a storage device, the status information for maintaining a participant status for user devices; b) setting the status information to indicate user devices participating in the conference call are connected; c) transmitting a unique identifier to each user device via an in-band signal; d) receiving a line-on-hold signal and the corresponding unique identifier from at least one user device, the line-on-hold signal being an in-band signal; and e) updating the status information in response each line-on-hold signal received to indicate the corresponding user device has placed the conference call on hold. An apparatus for may include a storage device for storing the status information, a processor, a transmitting device for transmitting the unique identifier, and a receiving device for receiving the line-on-hold signal.03-31-2011
20110150198SYSTEM AND METHOD FOR MERGING VOICE CALLS BASED ON TOPICS - A system and method for merging a first voice call and a second voice call. A first topic discussed during the first voice call is compared to a second topic discussed during the second voice call. If the first topic matches the second topic, the first voice call may be merged with the second voice call. A semantic analysis may be performed on the first topic and the second topic to determine if the first topic and the second topic match one another. Filter criteria may be defined by participants of the first voice call and the second voice call that identify criteria that may preclude merger of the first voice call and the second voice call.06-23-2011
20110150201APPARATUS AND METHOD FOR OPERATING A CONFERENCE ASSISTANCE SYSTEM - A method for operating a conference assistance system is provided. The method includes receiving a conference code over a call established with an originating system, wherein the conference code is entered by a user over the call to initiate a conference session, and in response to receiving the conference code, identifying a conference system for the user. The method also includes upon identifying the conference system, initiating the conference session on behalf of the user with the conference system, and transferring the conference code to the conference system to authorize the conference session. The method further includes upon authorization of the conference session, connecting the conference system with the originating system to enable the conference session for the user.06-23-2011
20120201366CONFERENCE CALL MANAGEMENT - A conference call management method and system. The method includes receiving by a computer processor from a conference call administrator, a command for enabling a first conference call. The computer processor enables the first conference call thereby allowing telecommunications between the conference call administrator and a first participant. The computer processor locks the first conference call such that additional participants are unable to access the first conference call. The computer processor receives from a second participant, a conference call request for accessing a second conference call and routes the second participant to a virtual holding area. The computer processor enables the second conference call and routes the second participant from the virtual holding area to the second conference call.08-09-2012
20110164741METHOD AND SYSTEM FOR ENHANCED CONFERENCE CALL SECURITY - A method for controlling access, of a communication device, to a conference call, the method comprising determining contextual attributes related to the device, evaluating the contextual attributes against a set of access requirements and connecting the device to the conference call if one or more of the access requirements is satisfied.07-07-2011
20110164740METHOD AND SYSTEM FOR ENHANCED CONFERENCE CALL SECURITY - A method for controlling access by of communication devices to a conference call, the method comprising associating proximity settings with a conference call, the proximity settings indicating a acceptable proximity of other communication devices relative to a selected communication device; sensing by the selected communication device proximity of the other devices within its proximity of the communication device to obtain proximity information; and determining, by a processor, from the obtained proximity information and the proximity settings an action to be performed with reference to the conference call.07-07-2011
20110135077Geospatial Telephony System - A geospatial telephony system initiates conference calls between participants based on location of participants. For example, a node within the system can receive a location at which a first communication device is geospatially located and can enable a conference call to be initiated between the first communication device and at least one other communication device based on that location.06-09-2011
20110135079ACCESSING A CALENDAR SERVER TO FACILITATE INITIATION OF A SCHEDULED CALL - A conference control server accesses a calendar server in order to identify calls scheduled by an organizer and to facilitate initiation of the calls at the scheduled time. A method for integrating the calendar server and the conference control server includes identifying a plurality of resources, which each have a resource identifier, and registering to receive notifications of updates to those resources. If update notifications are received, the conference control server determines meeting information for a scheduled conference indicated by the update notifications. The conference control server may also provide a portion of the meeting information to a resource identified by the meeting information.06-09-2011
20110135078 COMPUTER PROGRAM PRODUCT AND METHOD TO DETECT NOISY CONNECTIONS ON A TELEPHONIC CONFERENCE BRIDGE - A method and a computer program product for performing the method are disclosed for detecting a noise level on a conference bridge telephone call, the method including but not limited to establishing via a first conference server, a plurality of two-way telephonic communication end user device connections between a plurality of end user devices and a plurality of conference ports, wherein each of the plurality of conference ports are in data communication with the first conference server; measuring a noise level on each one of the end user device connections; detecting a noisy end user device connection having a noise level above a threshold level on at least one of the plurality of end user device connections; identifying the noisy end user device connection; and taking predetermined mitigation steps to reduce the noise from the noisy end user device connection.06-09-2011
20100329440Background Training for Conferencing or Telephony Acoustic Echo Canceller - In an electronic device having an acoustic echo canceller and being capable of implementing audio applications and at least one of a conferencing application and a telephony application, there is provided a background training method for the acoustic echo canceller. The method includes the step of utilizing (12-30-2010
20100177880CONFERENCE-CALL PARTICIPANT-INFORMATION PROCESSING - In one embodiment, a telecommunication device for Internet-based conference calling with one or more similar telecommunication devices. The telecommunication device is used by a plurality of co-located participants, each participant having an individually identifiable microphone. The telecommunication device accesses a database correlating each individually identifiable microphone to participant ID and information. During the conference-call setup, the similar telecommunication devices exchange participant IDs and corresponding information. The conference-call audio content is then exchanged using RTP packets, where the telecommunication devices generate RTP packets containing the participant IDs of participants contributing to the content of each RTP packet. Receiving telecommunication devices then display corresponding participant information when playing the audio content of received RTP packets to identify current speakers. Individual, identifiable microphones improve the audio quality received by remote participants and permit the automatic exchange and display of the current participants and the current speakers.07-15-2010
20080219426Conference Call Access - A method for facilitating access to a conference call is disclosed. The method can comprise allowing a prospective participant to join the conference call after the prospective participant provides a personal ID rather than a conference ID. The method can comprise using at least one of a prospective participant's personal ID or voice for authentication, accessing the prospective participant's electronic calendar, presenting conference call choices from the prospective participant's electronic calendar to the prospective participant, and adding the prospective participant to a selected conference call.09-11-2008
20110075830Conference Material Bot Method and Apparatus - A method comprising establishing, with a telecommunications management system, a first conference call comprising a first caller at a first telecommunications terminal, a second caller at a second telecommunications terminal, and a third caller at a third telecommunications terminal. Once the first conference call is established, the telecommunications management system appraises the first caller's contribution, the second caller's contribution, and the third caller's contribution to the first conference call. The telecommunications management system receives a request to set-up a second conference call and establishes the second conference call, wherein the telecommunications management system decides whether to include the first caller, the second caller, and the third caller in the second conference call based, at least in part, on the telecommunications management system's appraisal of the first caller's contribution, the second caller's contribution, and the third caller's contribution to the first conference call.03-31-2011
20110096916METHODS, APPARATUS AND ARTICLES OF MANUFACTURE TO DETECT ECHO DURING TELECONFERENCES - Example methods, apparatus and articles of manufacture to detect echo during teleconferences are disclosed. A disclosed example method includes collecting first signal data for a first teleconference leg of a teleconference, collecting second signal data for a second teleconference leg of the teleconference, computing an echo detection metric from the first and second signal data, and comparing the echo detection metric to a threshold to determine whether an echo is likely present on the first teleconference leg of the teleconference.04-28-2011
20100215164METHODS AND ARRANGEMENTS FOR GROUP SOUND TELECOMMUNICATION - A method of audio scene management in a teleconference or other group sound telecommunication is presented, in which teleconference at least a first transmitting party, a second transmitting party and a receiving party participates. The method comprises receiving of signals representing sound of the first transmitting party and sound of the second transmitting party. The method further comprises obtaining of measures of sound activity for the first and second transmitting parties, respectively and selecting a first angle and/or a second angle based on the obtained measures of sound activity. The method further comprises processing of the received signals into processed signals such that sound from the first transmitting party is experienced by the receiving party as emanating from the first angle while sound from the second transmitting party is experienced as emanating from the second angle, with respect to the receiving party. Finally signals representing the processed signals are outputted.08-26-2010
20100158231METHOD AND APPARATUS FOR ENABLING GROUP COMMUNICATION - A method for enabling group communications includes: establishing a group identity for a communication group comprising a first set of communication devices, and storing an identity for each of the communication devices in the first set; establishing a session to associate a second set of communication devices with the group identity, wherein the communication devices in the second set are different from the communication devices in the first set, wherein the session with the second set of communication devices is set up irrespective of a call being initiated for the communication group; detecting a first event associated with the initiation of a call for the communication group; and in response to detecting the first event, using the stored identities to join at least one of the communication devices in the first set to the session.06-24-2010
20100195812AUDIO TRANSFORMS IN CONNECTION WITH MULTIPARTY COMMUNICATION - The claimed subject matter relates to an architecture that can preprocess audio portions of communications in order to enrich multiparty communication sessions or environments. In particular, the architecture can provide both a public channel for public communications that are received by substantially all connected parties and can further provide a private channel for private communications that are received by a selected subset of all connected parties. Most particularly, the architecture can apply an audio transform to communications that occur during the multiparty communication session based upon a target audience of the communication. By way of illustration, the architecture can apply a whisper transform to private communications, an emotion transform based upon relationships, an ambience or spatial transform based upon physical locations, or a pace transform based upon lack of presence.08-05-2010
20100067681SYSTEMS AND METHODS FOR PROVIDING A TELECOMMUNICATIONS EXTENSION SERVICE FOR MULTIPLE TELECOMMUNICATIONS UNITS - A system and method provide a telecommunications extension service for a subscriber. The system allows a subscriber to identify one or more telecommunications units to serve as extensions of one of the subscriber's telecommunications units when a call is directed to the subscriber's telecommunications unit. A list of numbers associated with telecommunications units to serve as extensions is maintained by the subscriber and may be stored at a service control point. Upon receipt of a call directed to the subscriber's telecommunications unit, ringing is provided to the subscriber's telecommunications unit and the telecommunications units serving as extensions. After the call is answered by the first telecommunications unit to be answered, the remaining telecommunications units can join the in-progress call.03-18-2010
20120207295CONFERENCE CALL SYSTEM, METHOD, AND COMPUTER PROGRAM PRODUCT - A conference call system comprises an input interface for receiving during a conference call at least two input streams of audio signal, each from another source. A selection unit is connected to the input interface, for selecting a number of dominant speaker streams out of the input streams, the number being less than or equal to a maximum number of dominant speakers value and each of the dominant speaker streams representing speech from a respective dominant speaker. A mixer is connected to the selection unit, for mixing the selected streams into an output stream. The conference call system comprises an output interface for outputting the output stream and a selection control unit connected to the selection unit and the input interface, for dynamically setting, during the conference call, the maximum number of dominant speakers value based on dynamics of the conference call.08-16-2012
20100027775METHOD AND SYSTEM FOR FACILITATING MULTI-POINT COMMUNICATIONS - A conferencing system, method and communication device for facilitating a conference call between a plurality of terminal devices is presented. The conference system comprises: a conference server for establishing the conference call; and re-connection means adapted to detect if a terminal device is disconnected from the conference call and to re-connect a terminal device to the conference call if it is detected that the terminal device is disconnected from the conference call.02-04-2010
20100020954METHOD FOR CARRYING OUT AN AUDIO CONFERENCE, AUDIO CONFERENCE DEVICE, AND METHOD FOR SWITCHING BETWEEN ENCODERS - A method and an audio conference device for carrying out an audio conference are disclosed, whereby classification information associated with a respective audio date flow is recorded for supplied audio data flows. According to a result of an evaluation of the classification information, the audio data flows are associated with at least three groups which are homogeneous with regard to the results. The individual audio data flows are processed uniformly in each group in terms of the signals thereof, and said audio data flows processed in this way are superimposed in order to form audio conference data flows to be transmitted to the communication terminals. Further, an audio conference device and a method for switching between a first encoder and a second encoder for an audio data connection are disclosed, wherein the encoders use, inter alia, encoding parameters influenced by an audio data history, for the encoding process. The audio data connection from the first encoder to the second encoder is switched in such a way that, during the switching process, the encoding parameters of the second encoder are matched with the encoding parameters of the first encoder, and when the encoding parameters are matched, the audio connection is switched to the second encoder.01-28-2010
20100020955SYSTEMS AND METHODS FOR IMPLEMENTING GENERALIZED CONFERENCING - Generalized conferencing is implemented using a special conferencing matrix that maps conference inputs to conference outputs. The conferencing matrix defines respective output media to be provided to each of the conference participants based on respective input media received from the other conference participants.01-28-2010
20100098230Auto-Dial Connection Into Conference Calls - Methods and systems for dialing into conference calls are presented. A meeting request is received by an attendee, and the dial-in information in the meeting request is stored. A meeting reminder is displayed at the proposed date and time or a predetermined period prior to the proposed date and time, and a conference call confirmation instruction or cancellation instruction is received from the attendee. The conference call dial-in number is automatically dialed at the proposed date and time. A network connection is established and the conference call meeting identification number is transmitted.04-22-2010
20110091029DISTRIBUTED MULTI-PARTY CONFERENCING SYSTEM - Techniques for multi-party conferencing are provided. A plurality of audio streams is received from a plurality of conference-enabled devices associated with a conference call. Each audio stream includes a corresponding encoded audio signal generated based on sound received at the corresponding conference-enabled device. Two or more of the audio streams are selected based upon an audio characteristic (e.g., a loudness of a person speaking). The selected audio streams are transmitted to each conference-enabled device associated with the conference call. At each conference-enabled device, the selected audio streams are decoded into a plurality of decoded audio streams, the decoded audio streams are combined into a combined audio signal, and the combined audio signal is played from one or more loudspeakers to be listened to by a user.04-21-2011
20110051917Conference Waiting Room Method and Apparatus - The present invention comprises a method for hosting: (i) a first conference call on a first teleconferencing bridge from time t03-03-2011
20120039458Voice audio processing method and device - The invention relates to a method for audio switching and conferencing. The method comprises: providing a plurality of audio channels comprising at least one active audio channel, the active audio channel comprising at least one of an input audio stream and output audio stream; converting the input audio streams from the at least one audio channel in input data; providing audio channel communication requests between parties of the at least one active audio channel; determining a set of Boolean values depending on the parties of the audio channels; determining output data for the respective active audio channels by combining the elements of the Boolean set and the input data; and encoding the output data in output audio streams for the respective active audio channels. In this way an efficient and consistent method for audio switching and conferencing is obtained which reduces complexity of software and/or hardware and enables the number of telephone calls or simultaneous conferences between multiple groups and simple implementation of special functions like eavesdropping and microphone functions.02-16-2012
20120039457TELECONFERENCING CONTROL SYSTEM AND METHOD - Teleconferencing control system and method are provided for an administrator to log in a setting interface supplied in the system via any network terminal, so as to input relevant setting information comprising identification information of each teleconferencing location to be controlled, and control parameters of its teleconferencing equipment terminal, through the stored identification information of each teleconferencing location and control parameter information corresponding to the teleconferencing equipment terminal at each teleconferencing location and, to perform a control operation with respect to the teleconferencing equipment terminal of each corresponding teleconferencing location via a multi-point control unit, thereby providing centralized control for a group of teleconferencing so as to provide perfect teleconferencing service and thus increase work efficiency.02-16-2012
20110103567Customer Service Agent Assisted Social Networks - The present invention comprises a method for: (i) receiving information from a caller C05-05-2011
20120250846HIERARCHAL CONTROL OF TELECONFERENCES - A teleconference between at least two participants is evaluated by monitoring the teleconference and detecting a triggering event if more than one participant desires to speak at the same time. Upon detecting a triggering event, e.g., detecting an attempt of one or more participants to interrupt another participant, or detecting a request initiated by one or more participants to interrupt another participant, a dominant source is selected from among the ones of the participants attempting/requesting to speak based at least in part upon a determined hierarchal order of those participants attempting/requesting to speak. A participant is then selected from the participants to have the role of the dominant participant based upon the selected dominant source and only the speech of the dominant participant is conveyed to each participant through the teleconference system.10-04-2012
20110064210METHOD FOR INDICATING CALL PROGRESS STATE, CONFERENCE CONTROL DEVICE, AND CONFERENCE SYSTEM - A method, equipment, and conference system for a call progress state are provided. The adopted scheme includes: after a call request is sent to a called terminal, multimedia indication information of a call progress state is obtained. The multimedia indication information of the call progress state is sent to a management station of conference control device and/or a conference terminal, so that the management station of conference control device and/or the conference terminal output a corresponding multimedia indication of a progress state according to the multimedia indicating output information of the call progress state.03-17-2011
20110317825Enhancement of Audio Conference Productivity Through Gain Biasing - Techniques are provided for communicating with a plurality of endpoints participating in a conference session. A signal representing audio from each of the endpoints is received at a control unit. The control unit adjusts one or more target power levels for purposes of automatic gain control of the audio from one or more of the endpoints based on information derived in real-time from the audio of the plurality of endpoints during the conference session and predetermined information pertaining to a source of the audio from at least one of the endpoints.12-29-2011
20120008757Multi-Participant Communication System With Audio Manager Responsive To Mode Change Requests - A communication system includes a local communication device that communicates with a remote communication device via a wired or wireless communication link between the devices. The local communication device and the remote communication device are each capable of switching between a multiple user mode and a single user private mode in response to a mode change request. The local and remote communication devices include respective profiles that include profile attributes that define how the respective communication device responds to a mode change request. A user of one communication device may send a mode change request to the other communication device. In response to the mode change request, the other communication device changes mode between multiple participant mode and single participant mode if the profile of that communication device permits the mode change.01-12-2012
20130010945SYSTEMS AND METHODS FOR FACILITATING TRANSFERRING OF CONFERENCE CALLS USING MOBILE COMMUNICATION DEVICES - Systems and methods for facilitating transferring of a conference call. In some embodiments, users of a secure mobile device may be provided with the ability to transfer a media session for use in a conference call to a non-secure communication device. The method may include displaying a user interface on the primary communication device, the user interface including a transfer option, receiving a command selecting the transfer option, sending a transfer request from the primary communication device to the conference call controller to link an alternate communication device within the conference call session, and determining whether the transfer request requires authentication, and if so performing authentication of the transfer request.01-10-2013
20110103568Teleconference Scheduling and Activity Reporting Method - A teleconference system is disclosed that monitors the activity levels of one or more attendees of a teleconference and, based on that monitoring, provides information about attendees who are active participants and attendees who are passive listeners. The information includes evaluative feedback or a conference roster that is ordered based on the activity levels of the attendees, or both. Furthermore, the teleconference system takes into account that the potential invitees to a teleconference being scheduled can be different from one another in terms of their importance to a teleconference being scheduled, or in terms of the relevance of the teleconference to those invitees. The system is also able to consider the activity levels that are reported for a teleconference in progress when the system schedules a new teleconference.05-05-2011
20120121076METHOD AND SYSTEM FOR CONTROLLING AUDIO SIGNALS IN MULTIPLE CONCURRENT CONFERENCE CALLS - A method and apparatus for controlling audio signals associated with a plurality of conferences. A user interface is displayed that depicts a first defined area and a second defined area. The first defined area is associated with a first conference and the second defined area is associated with a second conference. A first plurality of participant identifiers is displayed in association with the first defined area, and each of the plurality of participant identifiers corresponds to a different participant of a plurality of participants in the first conference. Aural position identifiers are determined for each participant associated with the first conference, and an aural position identifier is selected for the second conference. Audio signals are provided at aural positions identified by the aural position identifiers, enabling the user to correlate the voices of different participants with corresponding locations on the user interface, and to listen to multiple conferences simultaneously.05-17-2012
20100246792Administering Participant Attendance Of Teleconferences - Computer-implemented methods, apparatus, and products for administering participant attendance of teleconferences, including monitoring, by a teleconference administration device comprising one or more modules of automated computing machinery, present call status of a user's telephone; determining, by the teleconference administration device in dependence upon one or more calendar events representing previously scheduled teleconferences, whether the present call status of the user's telephone conflicts with a previously scheduled teleconference; and if the present call status of the user's telephone conflicts with a previously scheduled teleconference, notifying, by the teleconference administration device, prospective participants of the conflict.09-30-2010
20120128146MANAGING SUBCONFERENCE CALLS WITHIN A PRIMARY CONFERENCE CALL - Managing subconference calls within a primary conference call. An approach includes establishing a primary conference call including a plurality of participants, establishing a subconference call including a subset of the plurality of participants, and providing respective output signals to each of the plurality of participants. Members of the primary conference call are provided with audio only of the primary conference call, and members of the subconference call are provided with audio of the subconference call. The approach also includes providing a visual display that shows respective groupings of members of the subconference call and members of the primary conference call.05-24-2012
20120163577METHOD AND SYSTEM FOR AUTOMATIC CONFERENCE CALL SESSION MIGRATION - Disclosed herein are methods, systems, and non-transitory computer-readable storage media for conference call session migration. The conference call session migration includes automatically configuring and establishing a target conference call session during a source conference call session; automatically converting session state and session history from a source format of the source conference call session to a target format of the target conference call session, and automatically connecting per-user clients to the target conference call session. For example, in response to a request from a session manger, the participants on the source conference call session are added to the target conference call session in order to add new media or other conferencing capabilities subject to network and server capabilities, user devices, user conferencing software, user location, user preferences, and policies.06-28-2012
20100208880Teleconferencing Monitoring Method - A method that allows a user to have his or her telecommunications terminal automatically monitor one or more teleconferences so that he or she participates in the relevant portions of a teleconference without the disadvantages associated with the prior art is described. The illustrative embodiment teaches a method that can monitor one or more teleconferences and determines when there is a discussion that is relevant to the user. At that point, the user is automatically joined to the teleconference bridge where the teleconference is taking place.08-19-2010
20110182415METHODS AND APPARATUS FOR PROVIDING CALL CONFERENCING SERVICES - Methods and apparatus for establishing a conference call may include receiving, a registration request for the conference call with one or more participants. The methods and apparatus may further include sending a notification to the participant with an invitation comprising conference call information to join the conference call. In addition, the methods and apparatus may include receiving a request from the participant to join the conference call by selecting the conference call information in the invitation. The methods and apparatus may further include establishing the conference call with the participant.07-28-2011
20120134485SYSTEM AND METHOD FOR MANAGING A CONFERENCE CALL - A system, method, and computer program product for initiating a conference call are disclosed. The method includes running a conference call managing application. The method also includes receiving at least one participant-defined condition. The participant-defined condition is associated with at least one conference call defining a status of a participant's communication device to connect the participant to the conference call. At least one alert is sent out to at least all required participants of the conference call, in response to the participant-defined condition being satisfied to start the conference call.05-31-2012
20120163576SYSTEM AND METHOD FOR CHANGING CONFERENCE MODERATORS DURING A CONFERENCE CALL - Disclosed herein are systems, methods, and non-transitory computer-readable storage media for changing moderators during a e-conference. To change moderators during an e-conference, a system identifies a departure of the original moderator from the e-conference. A moderator can indicate his intention to leave an e-conference through the conferencing system. A participant to replace the original moderator is identified and subsequently promoted to replacement moderator while maintaining the e-conference. Additionally, changing moderators during an e-conference is accomplished by creating a new conference bridge and transferring each participant to the new conference bridge. This method allows for a seamless transfer between moderators during an e-conference without the inconvenience of reconnecting.06-28-2012
20090060158METHOD AND SYSTEM TO DETECT A MULTI-PARTY TELEPHONE CALL - A computer-implemented system to detect a multi-party telephone call, in one example embodiment, comprises a communication module to establish a telephone call to a requested telephone number, a detection module to detect an indication of a multi-party telephone call in progress, the indication being based on observing a period of silence transgressing a predetermined threshold. The system to detect a multi-party telephone call further comprises an interruption module to obtain, from a called party associated with the requested telephone number, a reference telephone number, a comparison module to compare the reference telephone number to the requested telephone number, and a terminating module to selectively terminate the telephone call based on the comparing.03-05-2009
20090060157CONFERENCE CALL PRIORITIZATION - An improved solution for prioritizing conference call participants is provided. In an embodiment of the invention, a method includes detecting a sound of a first conference call participant; disabling a distribution of a sound of a second conference call participant upon the detecting; and enabling the distribution of the sound of the second conference call participant after an expiration of a time period. In an embodiment, a higher priority may be assigned to a specific participant, such as the host, an administrator, or manager.03-05-2009
20120170734NOTIFICATION TO ABSENT TELECONFERENCE INVITEES - A method includes receiving an indication of an elapsed time since a scheduled teleconference meeting start and a further indication of current attendance at the teleconference; 07-05-2012
20120076288Speakerphone and Conference Bridge Which Receive and Provide Participant Monitoring Information - Disclosed herein are methods, systems, and devices for improved audio, video, and data conferencing. The present invention provides a conferencing system comprising a plurality of endpoints communicating data including audio data and control data according to a communication protocol. A local conference endpoint may control or be controlled by a remote conference endpoint. Data comprising control signals may be exchanged between the local endpoint and remote endpoint via various communication protocols. In other embodiments, the present invention provides for improved bridge architecture for controlling functions of conference endpoints including controlling functions of the bridge.03-29-2012
20120076287ECHO CONTROL OPTIMIZATION - In one implementation, a conference hosted on a conference bridge that includes an echo control device that classifies the echo return loss of a plurality of endpoints. The endpoints may include endpoints on internet protocol (IP) networks and public switched telephone networks (PSTN). The echo control of the endpoints is controlled independently. An echo classification module calculates the echo return loss value of the associated echo tail of the endpoint and chooses an appropriate echo control mode. If the echo return loss is above a high threshold, a pass through mode is activated. If the echo return loss is below a low threshold, a full echo cancellation mode is activated. If the echo return loss is between the low threshold and the high threshold, an echo suppression mode is activated.03-29-2012
20120076286SYSTEMS AND METHODS FOR INITIATING A TELEPHONE CONFERENCE - One example discloses a system for initiating a telephone conference. The system can comprise a memory for storing computer executable instructions and a processing unit for accessing the memory and executing the computer executable instructions. The computer executable instructions can comprise a communication client configured to receive a communication from a network, the communication having a plurality of unique telephone numbers and at least one conference code. The computer executable instructions can also comprise a conference call interface that can be configured to receive a selected telephone number and a selected conference code and to store a memory record in the memory, the memory record having the selected telephone number and the selected conference code. The conference call interface can further be configured to output the selected conference code from the memory record in response to a call to the selected telephone number.03-29-2012
20120177192Teleconferencing system for allowing the breaking out of groups of callers into sub-teleconferences and the reporting of callers speaking in the sub-teleconferences - A facilitator-led teleconferencing system that establishes teleconferences for a plurality of callers and at least one facilitator. The teleconferencing system operates under the control of application software and through a computer system that establishes a user interface. The teleconferencing system enables the facilitator to dynamically divide a large teleconference into a plurality of sub-conferences, preferably in a way that enables callers in one sub-conference to interact with others in that sub-conference. The teleconferencing system further enables the facilitator to monitor in real-time who is in each sub-conference and to determine in real-time who was currently speaking in each sub-conference.07-12-2012
20080205616METHOD, APPARATUS AND SYSTEM FOR INITIATING CALENDAR EVENTS - An email client method and server that allow a conference organizer to schedule a conference (e.g., conference call) using a calendar feature found in today's email applications. When the email client is installed to work with the user's email application, an option becomes available to allow access to a conferencing scheduling feature. The server is adapted to receive an incoming conference request via a data message (e.g., email message) and coordinate acceptances to the request. At the time of the conference, the server retrieves a list of conference participants/attendees and their contact information. The server determines whether or not each participant/attendee is a server participant. If the participant/attendee is a server participant, the server will initiate the conference by calling the multiple contact numbers associated with the participant/attendee. Otherwise, the server will call one contact number associated with the participant/attendee.08-28-2008
20120219139Providing Audio Playback During a Conference Based on Conference System Source - In various embodiments, a system may include a first conferencing system with a first speaker and a second speaker. The first conferencing system may be coupled to a second conferencing system and a third conferencing system. In some embodiments, audio from the second conferencing system may be reproduced through the first speaker, and audio from the third conferencing system may be reproduced through the second speaker. In some embodiments, audio from various participants at various conferencing systems may be reproduced on audio system components relative to the location of participants at the conferencing system. For example, audio from a first participant on the left side of a camera at a second conferencing system may be reproduced through left side speakers at the first conferencing system.08-30-2012
20120189112DELEGATE UNIT FOR A CONFERENCE SYSTEM, CONFERENCE SYSTEM, METHOD FOR OPERATING THE DELEGATE UNIT AND COMPUTER PROGRAM - Conference Systems usually comprise a plurality of delegate units, whereby each delegate unit provides a speaking place for a person attending the Conference. A delegate unit (07-26-2012
20120082304Conference Bridge Audio Quality Diagnostic and Self Configuration System and Method - A conference diagnosis system can correlate information about a current teleconference with information about past conferences to make an intelligent assessment as to the potential cause of a poor audio or other condition. A conference bridge conducting the conference can then change various configuration settings on the conference bridge to resolve the problem. A running average of the results of past adjustments can be measured and direct future configuration changes. Thus, past successful adjustments can provide a starting point for changes to a new conference and real-time digital signal processing (DSP) adjustments can help tailor changes to the specific conference.04-05-2012
20120263287System and Method for Reconnecting a Device to a Group Call - A system and method for reestablishing a voice communications session moderated by a group call server between two or more telephony devices. The method is performed by a processor monitoring the communications session. The method comprises: storing one or more data records representing group call information; detecting disconnection of at least one participating telephony device from the group communications session, and determining that the disconnection was not intentionally initiated; accessing the stored call group information data and causing signals to enable reestablishment of participation by the disconnected device to be sent to the disconnected device; and upon receipt by the group call server from the disconnected device of signals representing a request to reconnect the disconnected device, outputting command signals for reestablishing a communications session between the disconnected device and at feast one other device participating in the group communications session.10-18-2012
20090016513SERVICES RELATED TO CONFERENCE CALLS - An improved conference calling system that operates to correlate a conference call with other conference calls, along with collateral information pertinent to the conference call, and deliver the correlated information to conference call participants or other entities. When setting up a conference call, a reservation system interface enables a user to not only schedule the conference call, but to also enter information that can be used to (a) correlate the instance conference call with previous or future conference calls, (b) set up for the recordation of the conference call, (c) set up for the delivery of the recorded conference call through one or more media channels, and (d) provide the recorded conference call as well as any related collateral and correlated conference calls to various parties.01-15-2009
20090016515COMMUNICATION CONFERENCE SYSTEM, VOICE CHANGING DEVICE, AND SIGNAL CONVERTING ADAPTOR - A communication conference system that enables users who have only a connecting unit via a telephone line network and users who have only an IP connecting unit to hold a talk session mutually without a need of an expensive dedicated conference server is provided. A talk session device 01-15-2009
20090016514DYNAMIC CONFIGURATION OF CONFERENCE CALLS - A conferencing system that can be configured by a host, and then reconfigured on the fly, in real time. The host initially provides configuration information to the system to define the initial operation of the conference call. The host can then update this information during the conference call to reconfigure the conference call. For instance, the information may include a question set. The initial question set is presented to participants as they enter the conference call. When the configuration information is changed by providing a new question, the new question is then presented to the participants in the conference call.01-15-2009
20090016512Rules-Based On Hold Control During an Interactive Teleconference Session - Putting and removing participants to and from “on hold” during an interactive teleconference is based on pre-determined rules. These pre-determined rules define conditions that must be met before participants are allowed to transmit messages during the interactive teleconference. As soon as the conditions are met, affected participants are allowed to transmit messages during the interactive teleconference.01-15-2009
20090016516Disposable telephone numbers - Methods, systems, and products are disclosed that provide disposable numbers for a conference service. A disposable number is assigned to a conference bridge that is only activated for a defined period of time, after which the disposable number is disposed and deactivated. A call is received to the disposable number, and the call is routed to the conference bridge. A database is queried that associates the disposable number to a subscriber's number. Subscriber information is retrieved that describes when a conference bridge subscription is active. If the conference bridge subscription is active, then a caller is connected to the conference bridge. If the conference bridge subscription is inactive, then the caller is prompted to pay for a conference service.01-15-2009
20120230484Audo-Dial Connection Into Conference Calls with Attendee Status Broadcast - Methods and systems for dialing into conference calls are presented. A meeting reminder is displayed and a conference call confirmation instruction, delay instruction, or cancellation instruction is received from a meeting attendee. Responsive to receiving a delay instruction, a delayed call-in time is established and a status message is sent to all meeting attendees. The conference call dial-in number is automatically dialed at the proposed or delayed time.09-13-2012
20120230485METHOD AND SYSTEM FOR CONFERENCE CALL SCHEDULING VIA E-MAIL - A method and system for conference call scheduling using e-mail. The method and system can receive and parse an e-mail received from a conference moderator, containing scheduling and participant information and schedule a conference call with minimal further user intervention. In essence, the method and system can operate as a virtual administrative assistant to identify and collect telephone contact information for each of the proposed conference call participants, using a customizable hierarchy of internal and external sources of contact information. In this manner, the conference moderator does not need know telephone contact information for each conference call participant.09-13-2012
20110002455SOUND EVENT PROCESSING WITH ECHO ANALYSIS - Apparatus, methods, and machine-readable articles of manufacture enable a telephone system to distinguish between actual events and echoes. Events may include conferees' voice and DTMF commands. In selected embodiments, the system categorizes an event received on one channel as a real event if the energy of the event's waveform is greater than concurrent energy of every other channel of the same conference. Otherwise, the event is stored. When the system receives a new event of the same type on a channel of the same conference during a predetermined period, it compares the energies of the new and stored events. If the energy of the new event exceeds that of the stored event, the new event becomes the stored event, and the old stored event is ignored. At the end of the period, the stored event is categorized as a real event and forwarded to appropriate application code.01-06-2011
20120263286METHOD, DEVICE AND SYSTEM FOR CALL ESTABLISHMENT - The present invention, relating to the field of communications, discloses a method, device and system for call establishment, wherein the method includes: obtaining the pre-configured binding relationship between conference rooms and terminals; setting the correspondences between terminals of a calling conference room and terminals of a called conference room according to said binding relationship; and establishing media communication with the terminals provided with the correspondences. Embodiments of the present invention also provide a call establishment device and a call establishment system. Embodiments of the present invention overcome various limits and defects due to the fact that calls between other corresponding terminals can only be established via a particular terminal in each conference room in the prior art, and enable a code stream to be transmitted in the shortest path, thereby greatly reducing the path delay and improving the video conference system scalability.10-18-2012
20100189244CONFERENCE-CALL SYSTEM AND CONFERENCE-SPECIFIC ACCESS CODES - A conference-call system receives a conference-specific access code from an invited participant of a conference call and a conference-specific access code from an initiator of the conference call. The conference-call system grants the invited participant access to the conference call when the conference-specific access code from the invited participant matches the conference-specific access code from the initiator. The conference-specific access code from the initiator and the invited participant each include a base code portion and a portion added to the base code portion by the initiator of the conference call.07-29-2010
20100189243ENHANCED ANNOUNCEMENT OF CONFERENCE CALL PARTICIPANTS - Enhanced announcement of conference call participants that may include allowing a party to join a teleconference call, identifying a class of the party that has joined the teleconference call, and generating a notification in the teleconference call related to the class of the party that has joined the teleconference call. A processing device may include a network interface, at least one second interface configured to establish a connection between at least three telephones, and a processor configured to allow a party to join a teleconference call, identify a class of the party that has joined the teleconference call, and generate a notification in the teleconference call related to the class of the party that has joined the teleconference call. The notification may be a tone, a signal, a name, or other type notification.07-29-2010
20100189242RULES-BASED TELECONFERENCING - Rules-based teleconferencing that may include receiving criteria regarding invitees to a teleconference call, generating rules based on the criteria, and generating a notification regarding the invitees to the teleconference call based on the rules. The criteria may include a quorum of a minimum number of invitees that must be in attendance at the teleconference call or a list of specific invitees required to be in attendance at the teleconference call. A processing device may include a network interface, one or more second interfaces configured to establish a connection between at least three telephones, and a controller configured to establish a teleconference call between the at least three telephones, receive criteria regarding invitees to the teleconference call, generate rules based on the criteria, and generate a notification regarding the invitees to the teleconference call based on the rules.07-29-2010
20100189241PROVIDING MULTILEVEL CONFERENCE CALL PARTICIPANTS - Providing multilevel teleconference call participants that may include receiving a request from a person to join a teleconference call, identifying a defined level of the person, and providing a notification regarding a status of persons having certain defined levels that one of have joined the teleconference call and have not joined the teleconference call. Further, a processing device may include a network interface, at least one second interface configured to establish a connection between at least two telephones, and a processor configured to receive a request from a person to join a conference call, identify a defined level of the person, and provide a notification regarding a status of persons having certain defined levels that have joined the teleconference call or have not joined the teleconference call.07-29-2010
20100189240Contacting a person outside of a teleconference without leaving the teleconference - Contacting a person while conducting a call that may include initiating a teleconference call, receiving a message during the teleconference call from a first person who has joined the teleconference call directed to a second person that has not joined the teleconference call, forwarding the message to the second person during the teleconference call, receiving a reply message from the second person during the teleconference call, and forwarding the reply message to the first person during the teleconference call. A processing device that may establish a teleconference call between telephones, receive a message during the conference call from a first telephone that has joined the teleconference call destined for a second telephone that has not joined the teleconference call, deliver the message to the second telephone, receive a reply message from the second telephone, and forward the reply message to the first telephone during the conference call.07-29-2010
20100189239ACCESSING DETAILS OF TELECONFERENCE CALL INVITEES - Accessing information on call invitees that may include initiating a teleconference call, receiving an inquiry during the teleconference call regarding additional information on at least one person invited to join the call, obtaining the additional information on each of the at least one person, and sending the additional information. Also, a processing device may include a network interface, at least one second interface configured to establish a connection between at least three telephones, and a controller configured to initiate a teleconference call between the at least three telephones, receive an inquiry during the teleconference call regarding additional information on at least one person invited to join the call, obtain the additional information on each of the at least one person, and send the additional information.07-29-2010
20100189238System and Method for Delayed Phone Conferencing - A system and method for phone conferencing through an interactive message. Information for a phone conference is received. The interactive message is sent to one or more users specified in the information inviting the one or more users to participate in the phone conference. A response is received including contact information and a time for a user to join the phone conference.07-29-2010
20120281823METHOD FOR TRANSFERRING PARTICIPATION AUTHORIZATION FOR A SCHEDULED CONFERENCE CALL - A method for transferring participation authorization for a scheduled conference call. A conference call server includes a memory for storing conference call scheduling information with respect to a scheduled conference call session, the conference call scheduling information including participant authorizations for eligible communication devices of the scheduled conference call session. The method includes: receiving, in a first communication device, an invitation message containing at least some of the conference call scheduling information with respect to the scheduled conference call session, displaying an interface in relation to the scheduled conference call session, the interface including an option to transfer participant authorization for the scheduled conference call session to a second communication device, and sending a communication to the conference call server for adding participant authorization of the second communication device and removing participant authorization of the first communication device.11-08-2012
20110299674Method and Apparatus for Wideband Conferencing - A method and apparatus for wideband voice and optional data conferencing over a telecommunications network channel between at least two wideband communications devices. An exemplary method comprises establishing an audio link, verifying wideband capability between the at least two wideband communications devices, training modems of the at least two wideband communications device to line conditions, and adjusting the telecommunications connection line conditions between the communications devices. Once a wideband connection has been established, audio and data may be simultaneously exchanged.12-08-2011
20120288079WIRELESS CONFERENCE CALL TELEPHONE - A wireless conference call telephone system uses body-worn wired or wireless audio endpoints comprising microphone arrays and, optionally, speakers. These audio-endpoints, which include headsets, pendants, and clip-on microphones to name a few, are used to capture the user's voice and the resulting data may be used to remove echo and environmental acoustic noise. Each audio-endpoint transmits its audio to the telephony gateway, where noise and echo suppression can take place if not already performed on the audio-endpoint, and where each audio-endpoint's output can be labeled, integrated with the output of other audio-endpoints, and transmitted over one or more telephony channels of a telephone network. The noise and echo suppression can also be done on the audio-endpoint. The labeling of each user's output can be used by the outside caller's phone to spatially locate each user in space, increasing intelligibility.11-15-2012
20130016820ECHO CANCELLATION APPARATUS, CONFERENCING SYSTEM USING THE SAME, AND ECHO CANCELLATION METHODAANM TAKAYAMA; ShinichiAACI FukuokaAACO JPAAGP TAKAYAMA; Shinichi Fukuoka JPAANM Nishikawa; TsuyokiAACI OsakaAACO JPAAGP Nishikawa; Tsuyoki Osaka JP - An echo cancellation apparatus is connectable to a speaker configured to output speaker signals and a microphone configured to receive a sound from the speaker and including a plurality of microphone elements. The echo cancellation apparatus includes: a generating unit configured to generate a plurality of sensitivity signals having different sensitivity patterns which represent directionality of the microphone, based on a plurality of microphone signals obtained from the respective microphone signals; a delay estimating unit configured to determine a shortest delay time as an estimated delay time, the shortest delay time being a shortest one of delay times between the speaker signals and the microphone signals, the delay times being obtained from the respective sensitivity signals; and an echo suppressing unit configured to suppress echoes of the plurality of microphone signals using the estimated delay time.01-17-2013
20120243673AUTOMATIC REJOINING OF CONFERENCES - Users are enabled to re-join a conference after an intentional or unintentional disconnect based on detecting the user's identifier. An identifier associated with a user such as a caller id number is determined or a cookie installed in the user's computing device facilitating communications when the user first joins a conference. If the user's connection to the conference is severed intentionally or unintentionally, and the user attempts to connect again, the system may prompt the user whether they want to join the same conference or another conference. If the user confirms their desire to join the same conference, the system may connect them without the user having to enter conference identifier, password, or similar information.09-27-2012
20080253549DISTRIBUTED CONFERENCE BRIDGE AND VOICE AUTHENTICATION FOR ACCESS TO NETWORKED COMPUTER RESOURCES - A system is disclosed for enabling communication between server resources and a wide spectrum of end-terminals to enable users access to the resources of both converged and non-converged networks via voice and/or electronically generated commands. An electronic personal assistant (ePA) incorporates generalizing/abstracting communications channels, data and resources provided through a converged computer/telephony system interface such that the data and resources are readily accessed by a variety of interface formats including a voice interface or data interface. A set of applications provide dual interfaces for rendering services and data based upon the manner in which a user accesses the data. An electronic personal assistant in accordance with an embodiment of the invention provides voice/data access to web pages, email, file shares, etc.10-16-2008
20080253547AUDIO CONTROL FOR TELECONFERENCING - A virtual representation includes objects that represent participants (i.e., users) in a teleconference. Volume of sound data in the teleconference is controlled according to how the users change location and relative orientation of their objects in the virtual representation.10-16-2008
20080247528Method and system for providing an audio conference - A method and system for providing an audio conference includes receiving audio from a moderator via a circuit-switched telephone network, transmitting a representation of the audio to a first listener group via the circuit-switched telephone network, and transmitting a representation of the audio to a second listener group via a packet-switched network. The audio conference is preferably transmitted to the first listener group and the second listener group in real-time or near real-time (e.g., within a few seconds). Although the method and system could be used with any suitable circuit-switched telephone network, the method and system are preferably used with a public switched telephone network. Further, although the method and system could be used with any suitable packet-switched network, the method and system are preferably used with the Internet.10-09-2008
20080226051Techniques for managing a multimedia conference call - Techniques for managing a multimedia conference call are described. An apparatus may comprise a wireless device having at least one wireless transceiver and a conference call manager module. The conference call manager module may establish a voice connection and a data connection for a multimedia conference call using the wireless transceiver, the voice connection to communicate media information and the data connection to communicate conference call event information during the multimedia conference call. Other embodiments are described and claimed.09-18-2008
20080226050SYSTEM AND METHOD FOR ESTABLISHING CONFERENCE EVENTS - A system and method for providing additional information to conference participants with regard to a predefined conference event such as scheduled conference. In various embodiments, outgoing conference indications include an identifier that indicates to a recipient that the conference invitation is being sent due to the occurrence of a scheduled event and/or due to the occurrence of other conditions being met.09-18-2008
20080226049LOCATION BASED MIXER PRIORITIES IN CONFERENCES - In one embodiment, a method includes identifying a plurality of locations associated with a conference system that has a conference server and a mixer, and prioritizing the locations by assigning a first priority to at least a first location and assigning a second priority to a second location. The second priority is lower than the first priority. The method also includes processing received media streams such that media streams received from endpoints associated with the first location are processed as having a higher priority than media streams received from endpoints associated with the second location.09-18-2008
20130101106Processing Data - A method of processing data in relation to a teleconference service in a telecommunications network is provided. The teleconference service is able to handle a multi-party teleconference for three or more teleconference participants. First, second and third teleconference participation identifiers are received from first, second and third teleconference participants respectively. The first, second and third teleconference participation identifiers are correlated to determine that the first, second and third teleconference participants are participants in a given multi-party teleconference. Data is transmitted for enabling the establishment of a data communications session which is established separately from the teleconference. The data communications session is for the communication of data between a first data communication device associated with the first teleconference participant, a second data communication device associated with the second teleconference participant and a third data communication device associated with the third teleconference participant.04-25-2013
20100278323METHOD FOR CONTROLLING A MULTI PARTY CALL AND A SERVICE CONTROL ENTITY AND A SERVICE SWITCHING ENTITY FOR PERFORMING THE METHOD - The invention relates to a method for controlling a multi party call between three or more communication entities within a communications network. The communications network comprise a service control entity and a service switching entity. The service control entity performs: a) receiving a notification of a multi party event associated with the multi party call from the service switching entity, b) determining a procedure for handling the multi party event, c) transmitting instructions to the service switching entity in accordance with the procedure for handling the multi parry event.11-04-2010
20110228921Method and System for Live Collaborative Tagging of Audio Conferences - Methods are disclosed in which participants in a communication session contribute tags—during the course of the communication session—such that the tags are visible to at least some of the participants as the communication session progresses. This creates a “live” collaborative tagging environment.09-22-2011
20100316207CONFERENCE CALL HOLD WITH RECORD AND TIME COMPRESSION - The present invention provides methods, devices, and systems for allowing a conference call participant to place a conference call on hold. Additionally, a participant is provided with a number of rejoin and/or hold options that can be executed when the participant puts the conference call on hold and takes the conference call off of hold. The rejoin and/or hold options available to the participant may vary depending upon participant preference or the nature in which the participant is rejoining the conference call.12-16-2010
20130156175METHOD AND APPARATUS FOR ENABLING VOICE DISCUSSIONS AMONG INDEPENDENT AND SIMULTANEOUS USERS OF DATA CONTENT - Some embodiments are directed to methods and apparatuses for enabling voice discussions about a same data content being independently and simultaneously accessed on at least two devices. A server detects when a first device of the at least two devices accesses the data content. The server identifies and reserves an available voice communication group resource. Responsive to detecting that the at least two devices are independently and simultaneously accessing the data content, the server identifies and reserves an available voice communication group resource, and sends a voice group identifier for a reserved voice communication group resource to the at least two devices to allow access to the reserved voice communication group resource.06-20-2013
20090220065Method and apparatus for active speaker selection using microphone arrays and speaker recognition - A method and apparatus for performing active speaker selection in teleconferencing applications illustratively comprises a microphone array module, a speaker recognition system, a user interface, and a speech signal selection module. The microphone array module separates the speech signal from each active speaker from those of other active speakers, providing a plurality of individual speaker's speech signals. The speaker recognition system identifies each currently active speaker using conventional speaker recognition/identification techniques. These identities are then transmitted to a remote teleconferencing location for display to remote participants via a user interface. The remote participants may then select one of the identified speakers, and the speech signal selection module then selects for transmission the speech signal associated with the selected identified speaker, thereby enabling the participants at the remote location to listen to the selected speaker and neglect the speech from other active speakers.09-03-2009
20110305332Multi-Conferencing Capability - A system and method for providing the capability to simultaneously manage multiple conference calls, move participants in the conference calls from one conference call to another and subdivide or join multiple conference calls together, and the like, wherein a participant seeking to initiate conference calls does so at his or her endpoint by selecting conference call identifiers, where the identifiers identify conference calls to be created. The initiating participant then selects the participants to be associated with the particular calls and confirms the selection. Upon confirmation of the selection, the conference calls among the selected participants are established.12-15-2011
20110305331CALL MANAGEMENT SERVICE - The invention pertains to a call management service for a communications system, configured to automatically: receive telephone call data identifying a destination end point and identifying a source end point; initiate a call-back telephone call to said source end point to set-up a first call leg responsive to receiving said telephone call data; initiate a telephone call to said destination end point to set-up a second call leg; combine said first and second call legs together thereby to provide voice communication between said source and destination end points; and transmit call leg status signals for said voice communication over a separate real-time communications connections signalling link to a communications client associated with at least one of said end points.12-15-2011
20090086949Method and apparatus for mapping of conference call participants using positional presence - A method includes receiving audio electronic business card data during a conference; comparing said audio electronic business card data with voices of conference speakers to confirm identities of said speakers; performing an acoustic triangulation to determine a position of speakers; correlating a position of said speakers with said identities; and displaying locations of said speakers.04-02-2009
20120020468CONFERENCE CALL MANAGEMENT METHOD AND SYSTEM - A conference call management method and system. The method includes receiving by a computer processor from a conference call administrator, a command for enabling a first conference call. The computer processor enables the first conference call thereby allowing telecommunications between the conference call administrator and a first participant. The computer processor locks the first conference call such that additional participants are unable to access the first conference call. The computer processor receives from a second participant, a conference call request for accessing a second conference call and routes the second participant to a virtual holding area. The computer processor enables the second conference call and routes the second participant from the virtual holding area to the second conference call.01-26-2012

Patent applications in class Conferencing

Patent applications in all subclasses Conferencing