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SPECIAL SERVICES

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379 - Telephonic communications

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Class / Patent application numberDescriptionNumber of patent applications / Date published
379202010 Conferencing 240
379211010 Call diversion (e.g., call capture) 159
379207020 Service trigger (activation or deactivation) 155
379201020 Service profile (e.g., calling service) 112
379218010 Automatic directory service (e.g., on-line) 51
379201120 Provisioning 50
379216010 Abbreviated dialing or direct call (e.g., hot line) 42
379210020 Call blocking 27
379210010 Reserved call (e.g., return call, call back, scheduled call, reestablished call) 22
379215010 Call Waiting 14
379208010 Priority override (e.g., butt-in) 7
379201110 Anonymous party (e.g., protection of called or calling party's identity, privacy) 6
379207010 Three-way calling 5
20080240394Enabling Multi-party Call in Telephone System - An apparatus includes a base unit and cordless handsets configured to establish a call with a communication apparatus, and a storage unit configured to store information corresponding to the communication apparatus indicating whether a multi-party call among the communication apparatus and at least two of the base unit and the cordless handsets is permitted. Also, a processing unit is configured to determine whether to enable a multi-party call among one communication apparatus, and at least two of the base unit and the cordless handsets based on the information. A method for use with the apparatus can include, in response to receiving a call from one communication apparatus, determining whether to enable a multi-party call to be established among the one communication apparatus and at least two of the base unit and the cordless handsets based on the information.10-02-2008
20090097629Identification of Original Destination of Forwarded Communications - Methods, apparatus and computer program products are provided for re-forwarding a forwarded communication, such as a telephone call to a destination communication device, such as a telephone. Methods according to some embodiments include receiving the forwarded communication at a communication port, re-forwarding the forwarded communication to the destination communication device, generating an identification signal based on an identity of the communication port, and transmitting the identification signal to a user of the destination communication device.04-16-2009
20080260133System and method for dectecting three-way attempts - Disclosed is an improved three-way call detection system and method for use with a telephone management system. Specifically, a three-way call detection system and method for detecting continuous noise indicative of a an attempt to circumvent existing three-way call detection systems and methods. The continuous noise detection system and method may be used in conjunction with any existing three-way call detection system and method, including for example, a system and method that monitors the active communications of the telephone management system for pulses of energy indicative of a three-way call.10-23-2008
20100177881System and method for detecting three-way call attempts - Disclosed is an improved three-way call detection system and method for use with a telephone management system. Specifically, three-way call detection circuit monitors the active communications of the telephone management system for pulses of energy indicative of a three-way call. A Fast Fourier Transform (FFT) is computed for all pulses of energy with time domain characteristics consistent with a click, and the phases of the components that comprise the pulse are analyzed. If the phases are generally linear (i.e., if the phases have a common group delay or phase delay), then the pulse is a three-way call click and appropriate action (e.g., monitoring the call, terminating the call, warning the caller, etc.) is initiated. The three-way call detection circuit of the present invention is also compatible with other three-way call detection techniques, which may be utilized as confirmation of a three-way call event.07-15-2010
20110135084CALL COMPLETION VIA INSTANT COMMUNICATIONS CLIENT - A system is disclosed for achieving completion of a telephone call by way of an instant communications client.06-09-2011
379201060 Locating using diverse technology (e.g., using infrared badge, sensor, card reader) 5
20130022188DIRECTORY ASSISTANCE SERVICE BASED ON CONTEXT IDENTIFIER - Methods and systems are disclosed for providing context information pertaining to a request of a directory assistance operator service based on a context identifier. The context identifier permits the directory assistance operator service to obtain context information including a location of the user and a location relevant to a directory listing search. The context identifier also can be used to pass context information or directory listing information across multiple types of user devices that use different types of services including a television service, a mobile service, a landline telephone service, and Internet service, and third party devices to permit enhanced directory assistance services to be provided to the user.01-24-2013
20080285734ARRANGEMENT FOR INDICATING PRESENCE OF INDIVIDUAL - When an entity (such as a customer using a communication device 11-20-2008
20120269332METHOD FOR ENCODING MULTIPLE MICROPHONE SIGNALS INTO A SOURCE-SEPARABLE AUDIO SIGNAL FOR NETWORK TRANSMISSION AND AN APPARATUS FOR DIRECTED SOURCE SEPARATION - A method is provided for encoding multiple microphone signals into a composite source-separable audio (SSA) signal, conducive for transmission over a voice network. The embodiments enable the processing of source separation of the target voice signal from its ambient sound to be performed at any point in the voice communication network, including the internet cloud. A multiplicity of processing is possible over the SSA signal, based on the intended voice application. The level of processing is adapted with the availability of the processing power at the chosen processing node in the network in one embodiment. An apparatus for separating out the target source voice from its ambient sound is also provided. The apparatus includes a directed source separation (DSS) unit, which processes the two virtual microphone signals in the SSA representation, to generate a new SSA signal including the enhanced target voice and the enhanced ambient noise.10-25-2012
20100183134CENTRALIZED STATUS SERVER FOR CALL MANAGEMENT OF LOCATION-AWARE MOBILE DEVICES - Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. In some implementations, the vPBX system can use the location information to determine an availability status of a user of a mobile device (e.g., out of the office, in the office, at home, busy, and the like). The vPBX system can obtain the geographic coordinates of the mobile device and correlate these coordinates with known coordinates for locations associated with the user (e.g., the user's office, home, or other predefined locations). An inference of the user's availability can then be determined based on the correlation (e.g., whether the user is currently out of the user's office, at the user's home, or at another location). The user's availability can be made available to other users associated with the vPBX system, and can be used for call management (e.g., routing).07-22-2010
20100086117System And Method For Gathering Information Related To A Geographical Location Of A Caller In A Public Switched Telephone Network - In a telecommunication system having at least two communicants (i.e., a caller and a callee), a system and method are presented for collecting information associated with the geographical location of either of the communicants. In one embodiment, the approach entails receiving a geographical location corresponding to a public switched telephone network (PSTN) telephone number, and collecting geographical location information associated with the received geographical location.04-08-2010
379217010 Audible paging 3
20100098239Methods, Systems, and Products for Timed Ring Suppression - Systems and methods for timed ring suppression are disclosed. After a communications device receives an incoming call and the ringer is activated to produce an initial audible alert, the ringer of the communications device may be silenced for subsequent audible alerts until the calling party hangs up or until the call is further processed.04-22-2010
20120243675Method for Announcing a Calling Party From a Communication Device - A system and method are disclosed for announcing a calling party from a communication device. A system that incorporates teachings of the present disclosure may include, for example, a call processing system can have a controller for processing calls in a communication system. The controller can be programmed to detect an incoming call initiated by a third party communication device over a first voice channel, transmit to a communication device over a control channel a notification signal associated with the incoming call, detect a connection made by the communication device to a second voice channel, transmit to the communication device over the second voice channel audio signals that identify a calling party, and link the first and second voice channels upon detecting over the control channel a call acceptance action by the communication device. Additional embodiments are disclosed.09-27-2012
20090185669System and method for karaoke style ringback tones and karaoke style ringtones - A system and method are described for permitting a telephone user to customize the identification of a call setup process. The telephone user is permitted to create a karaoke style recording by causing an underlying musical track to be mixed with the voice of the user. The karaoke style recording is stored for later use as a ringback tone and/or ringtone, as desired, to identify the call setup process.07-23-2009
379209010 Repetitive call attempts (e.g., camp-on-busy, retry) 2
20130170634ELECTRONIC DEVICE AND METHOD FOR REDIALING OF ELECTRONIC DEVICE - An electronic device has a function of redialing a telephone number. If a call of the telephone number hangs up, the electronic device detects if the telephone number satisfies a redial condition. If the telephone number is under the redial condition, the telephone number is redialed automatically. If a number of times of the redialing is more than the redial times, the electronic device stops the redialing.07-04-2013
20110129080PROVIDING COMMUNICATION TO A SUBSCRIBER HAVING A PLURALITY OF TERMINALS - The invention relates to a method for providing communication, comprising a plurality of communication subscribers, comprising at least one first piece of address information associated with a first communication subscriber, a second and at least one third piece of address information associated with at least a second communication subscriber and a fourth piece of address information associated with a central control function, wherein in the event of a failure of a first connection attempt made to a second communication subscriber by a communication subscriber determined by the first piece of address information while using the second piece of address information, during a second attempt at a connection following the failure by the first communication subscriber determined by the first piece of address information to the central control function determined by the fourth piece of address information, the control function initiates the forwarding of the second connection to the second communication subscriber while using the third piece of address information. The invention further relates to a communication system for carrying out the method.06-02-2011
Entries
DocumentTitleDate
20110194681Portable Continuity Object - A method for providing continuity over a series of transactions is provided, comprising the steps of (a) creating a Portable Continuity Object (PCO) as a defined digital package by an instance of PCO software executing on a computerized appliance also capable of communication transaction; (b) providing identity of a person, an address of a communication device and a continuity context in the PCO; (c) sharing the PCO in related transactions, with the PCO updated with information concerning individual transactions by digital equipment enhanced with an instance of PCO software; and (d) providing context continuity in succeeding transactions by accessing the PCO by one or both parties to a transaction.08-11-2011
20100119049METHOD AND SYSTEM FOR CONFIGURING INFORMATION REGARDING PROCESSING OF CALLS INVOLVING A PARTY - A method implemented by a network entity. The method comprises identifying a previously-originated call involving a party. The method also comprises receiving information regarding processing of a potential future call related to the previously-originated call. The method further comprises using the information regarding processing of a potential future call related to the previously-originated call to cause configuration of call processing information associated with the party. Also provided is a configuration entity for implementing the method.05-13-2010
20100046728Method and Apparatus for Accessing Communication Data Relevant to a Target Entity Identified by a Number String - Service resource items for use in call setup in a telephone system are held on servers that are connected to a computer network which is logically distinct from the telephone system infrastructure; this computer network may, for example, make use of the Internet. Each service item is locatable on the network at a corresponding URI and is associated with a particular telephone number. A mapping is provided between telephone numbers and the URIs of associated service resource items. When it is desired to access a service resource item associated with a particular telephone number, this mapping is used to retrieve the corresponding URI which is then used to access the desired service resource item.02-25-2010
20090154678Conveying textual content from interactive systems to IP clients - A system is disclosed. The system has a client device, an interactive response system, and an Internet Protocol (IP) network enabling IP communication between the client device and the interactive response system. The client device may be configured to place a call to the interactive response system via the IP network, to establish an IP telephonic communication session between the client device and the interactive response system, and to display textual content received from the interactive response system during the IP telephonic communication session. The interactive response system is configured to receive the call from the IP network, to establish the IP telephonic communication session between the client device and the interactive response system, to transmit textual content to the client device during the IP telephonic communication session.06-18-2009
20090304169ADVERTISEMENT OR INFORMATION FEEDING METHOD, SYSTEM, AND PROGRAM FOR COMPLETING DEALS BETWEEN POTENTIAL CONSUMERS AND INFORMATION PROVIDERS - A method for pushing information to and receiving information from a voice terminal over a communication network includes a client storing at least one piece of personal information in the voice terminal. The client enables an advertisement feature of the voice terminal. The voice terminal communicates with an information server and transmits the piece of personal information. The voice terminal receives from the information server an information item wherein content of the information item at least in part matches the piece of personal information. If the client desires additional information, the client activates a first feature of the voice terminal wherein the voice terminal connects to an information voice terminal. If the client chooses to respond to a request contained in the information item, the client activates a second feature of the voice terminal wherein the voice terminal connects to a system for transmission of a response from the client.12-10-2009
20120219135SYSTEMS AND METHODS FOR AVAILING MULTIPLE INPUT CHANNELS IN A VOICE APPLICATION - Methods and arrangements for according multiple input media to a voice-based application. A voice application is accessed and a voice application template which supports a voice input mode is selected. At least one voice application template which supports at least one input mode other than voice and telephone touch tone is also selected, and a capability is accorded to selectively access the voice application via the voice input mode and the at least one input mode other than voice and telephone touch tone.08-30-2012
20090092239SYSTEM AND METHOD FOR CONNECTING TO ADDRESSES RECEIVED IN SPOKEN COMMUNICATIONS - Disclosed herein are systems, methods, and computer-readable media to connecting to addresses received in spoken communications. The method for connecting to addresses received in spoken communications comprises receiving at least one spoken communication containing a spoken address, extracting each address automatically from the at least one spoken communication, displaying to a user at least one extracted address, and receiving from the user a selection of at least one extracted address to initiate communication.04-09-2009
20120189111SYSTEM AND METHOD FOR MODIFYING COMMUNICATION INFORMATION (MCI) - A system for processing a call originated by a call originator to a call target. The system having an information processor configured to receive origination information for the call including identifying information of the call originator. The system further having a database storing modified call originator identifying information indexed by call modification triggers. The information processor is further configured to access the database, to determine at least one of the call modification triggers is satisfied according to the origination information, and to retrieve modified call originator identifying information indexed to the at least one satisfied call modification trigger, for transmission to the call target.07-26-2012
20100091967MANAGEMENT OF CONTACT LISTS - During communications sessions between an agent in a call center and a customer, it is often desirable that a secondary agent is consulted, the secondary agent perhaps more suited to the particular needs of the customer. It is preferred that the original agent is presented with a list of the best-suited agents with which to consult, if needs be. Accordingly, a system and method for managing a list of contacts for presentation to a user of a computer system (e.g. a call center agent) is disclosed. The system provides for the monitoring of live communications between an agent and a customer, and further provides for the detecting of a pattern of data in the monitored live communications interaction (e.g. utilising speech recognition to recognise use of a particular keyword). The system is then operable to present a list of suggested contacts to the agent, the suggested contacts chosen based on a match between selection criteria for that contact and on the particular data pattern detected.04-15-2010
20130188787System and Method for Following a Call - A user who wants to follow a call made by or to a specific entity (typically a person) sends a request to be notified when the entity makes or receives a call. The call is an audio or video call. The call can be based on a specific subject that the user has identified. When the entity makes or receives a call, a call processor detects that the call has been made. In response to the call, a notification is sent to the user. If the user has defined a subject, the system determines if the call is on the subject. If the call is on the subject, the notification is sent. If the call is not on the subject, the notification is not sent.07-25-2013
20130188788INCOMING AND OUTGOING CALL CONTROL CUSTOMIZATION - Customer communications can be controlled in accordance with customized rules. An initial menu includes options to modify an existing rule or create a new rule for controlling customer communications. An initial selection criteria menu includes options to indicate whether the new customized rule will be built using a preexisting template or starting from initial blank rule criteria. A list of preexisting templates for creating new customized rules can be provided, and input to populate a selected template can be accepted. Initial blank rule criteria for creating new customized rules can also be provided, including initial criteria and rule conditions for selected initial criteria. Communications are processed in accordance with the stored new customized rule.07-25-2013
20090046842COMMUNICATION SYSTEM AND METHOD - A communication system, for A-Party Call Control comprising a Directory Storage from which data can be retrieved by an A-Party Device and for storing one or more directory entries for each Entity intended to be communicated with using the communication system, at least one of the one or more directory entries of each Entity associated with one or more Communication Identities, whereby an authorised A-Party Device seeking to request, establish, or maintain communication with a B-Party can obtain at least one Communication Identity for the B-Party, and a Communication Status Mechanism to enable an authorised A-Party Device to derive and confirm the current communications capabilities and one or more Effective Ring Timeout Parameters (RTPs) for at least one of said one or more B-Party Communication Identities and to determine whether there is at least one viable Effective RTP which can be employed to control an attempt to request, establish, or maintain communication with a B-Party.02-19-2009
20090010410LEADS PROCESSING ENGINE - The present invention is directed to a system and method for generating, processing and distributing leads, the system comprising a leads processing engine for receiving customer requests, creating leads based upon the customer requests, determining a best available agent or agents for each lead from a pool of available agents based upon one or more selected factors, and offering and/or sending each lead to the best available agent or agents.01-08-2009
20130163737Systems and Methods of Detecting Communications Fraud - A telephone fraud prevention system is provided. A fraud application server is in communication with a fraud database and a switch that determines which calls are sent to the fraud application server. A policy function may be integrated with existing fraud detection and correlation systems. When a call is originated and authentication fails, whether that's through a PIN, voice recognition, etc., the fraud application server sends a message indicating that this customer has failed to authenticate. After a number of authentication failures, evidence of high-risk calling is determined. Instead of reactively dealing with the fraud, the risk has been captured at the fraud application server and the switch blocks potential damage from that call and from that user.06-27-2013
20110019809Services and Transactions in a Telephony Network - A telecommunication method and system are described. A request in a telephony network is received for a communication connection between a caller and a call recipient. A call connect command is received from the caller. In response to the call connect command and before conventional routing to connect the communication, the caller is notified of at least one offering. The communication connection is routed between the caller and the call recipient after the caller is notified of the at least one offering.01-27-2011
20100202602Establishing a Call From a Calling Party to a Destination in a Telecommunications Network Using a Pre-Answer Service Without Charging - Method for establishing a call from a calling party to a destination using a pre-answer service in a telecommunication network, whereby the telecommunication network may comprise a first switching node and a second switching node, the first and second switching nodes communicatively connected, the calling party communicatively connected to the first switching node, the destination communicatively connected to the second switching node. The method further comprising the steps of setting up a call between the calling party and the second switching node, invoking an IN service associated with the pre-answer service, connecting the call to the pre-answer service, charging an account of the calling party by the first switching node upon receiving a connection confirmation message relating to the call, completing the pre-answer service, disconnecting the call from the pre-answer service upon completion of the pre-answer service, connecting the call to the destination, sending a pre-answer instruction to the second switching node upon invoking the IN service, whereby the step of connecting the call to the pre-answer service is performed upon receipt of the pre-answer instruction, sending an establish pre-answer speech path instruction to the first switching node upon connection confirmation from the pre-answer service and sending a connection confirmation message to the calling party by the first switching node upon receipt of the establish pre-answer speech path instruction, whereby the step of charging the account of the calling party is performed upon completing the step of connecting the call to the destination.08-12-2010
20090097626SYSTEMS AND METHODS FOR IMPLEMENTING CALL PICKUP IN A SIP ENVIRONMENT - A method provides call pickup in a communications network. The method includes initiating a call from a first device to a second device. The call is initiated over one or more networks, where at least one of the one or more networks includes a data network. The method further includes storing information relating to the call initiation between the first device and the second device, receiving a message from a third device during the call initiation, where the message includes a call pickup indication, retrieving the information relating to the call initiation between the first device and the second device, and establishing a call between the first device and the third device based on the retrieved information.04-16-2009
20080267376Method and System for Toll-Free Government Priority Telecommunication Systems - A method of an embodiment may include receiving a request for a toll free priority call from a caller, verifying authorization of a caller for priority service, translating a caller provided number to a routable destination number, and routing the toll free priority call with priority to the routable destination number.10-30-2008
20120033795AMBIENT TELEPHONE COMMUNICATION SYSTEM, A MOVEMENT MEMBER, METHOD, AND COMPUTER READABLE MEDIUM THEREFOR - An ambient telecommunication system (02-09-2012
20090220062METHOD FOR INDICATING CHARGE STATUS OF BACKUP POWER SUPPLY AND COMMUNICATION DEVICE EMPLOYING THE SAME - A method for indicating the charge status of a backup power supply of a communication device includes detecting the charge status of the backup power supply. If the charge status of the backup power supply is lower than or equal to a predetermined charge status, the communication device alerts via a telephone connected thereto. The communication device alerts a user by sounding one or more tones if the telephone is off-hook, and alerts user by sounding one or more rings if the telephone is on-hook.09-03-2009
20120106724Intelligent queue for information teleservice messages with superceding updates - A message exchange network storing messages in memories of message storage entities, e.g., a mobile handset, based on the type and content of information within the message. An information service message containing supercedingly updateable information, e.g., a traffic update, is stored using a replacement method by which a previously stored message is replaced by a newly received message. All other types of messages are stored using a conventional append method. A message identifier within the message itself provides information necessary to distinguish between the aforementioned types of messages. In another embodiment, a block of message identifiers is reserved for storage of information service messages. The architectures and methods for receipt, delivery, and storage of messages enables replaceable and/or on demand update of information service messages, provides efficient use of storage memory, avoids numerous stale/obsolete messages, avoids manual selection and deletion of stale/obsolete messages, and avoids unnecessary delivery of stale/obsolete messages.05-03-2012
20090296906IMAGE SHARING SYSTEM - An image sharing system includes: a server apparatus; first and second client apparatuses, which are communicably connected with the server apparatus; first and second telephone terminals associated with the first and second client apparatuses respectively; a connection control apparatus for controlling the connection between the first telephone terminal and the second telephone terminal; and a communication terminal including a camera part for photographing a subject, and an image sending part for sending image data representing the image outputted from the camera part, wherein the server apparatus includes a share-image sending part for sending an image represented by image data sent from the communication terminal as a share image to both the first and the second client apparatuses when the first telephone terminal is connected with the second telephone terminal, and both the first and the second client apparatuses include a share-image display part for displaying the share image.12-03-2009
20080273680SYSTEM AND METHOD FOR NETWORK COMMUNICATION USING ALTERNATIVE IDENTIFIERS - A system for retrieving communication sequence of a destination such as, for example a phone number and executing a call from a user to the destination, said system comprises: a user's network device, a device-application that is installed within the network device, an operation center and a database. The operation center retrieves a destination's communication sequence from the database, according to an input domain name transmitted by the device-application to the operation center. The device-application enables transmission of the input domain name and executing a call from the user's network device to the said destination using the retrieved communication sequence.11-06-2008
20080292079System and a method for processing presence status information with improved reliability - A method of processing the presence status of a user at at least one terminal connected to a telecommunications network on the basis of presence status information provided by at least one status source of said terminal. The presence status is weighted as a function of a pertinence value that is calculated as a function of time. The invention makes it possible over time to correct the pertinence of presence information to as maximize the reliability of a presence status calculated on the basis of said information.11-27-2008
20090003571Telephone Directory Assisted Dialing with Automatic Call Connect by Either an Intermediate Network Node or the Calling Party's Terminal - The application relates to a network assisted calling service comprising a service call to an assistance entity which translates an indication of a destinatin party into a destination identifier which is subsequently used for the establishment of a user call between the calling and the destination party. In the prior art the user call has either to be set up manually by the calling terminal or it is set up by the network node to which the assistance entity is connected which suffers from disadvantages with respect to routing, complex charging schemes, etcetera. In the method of the invention, this is resolved by said destination identifier being returned through a signalling channel associated with the operative connection. The destination identifier is either returned to the calling party's terminal (C) or is returned to a network node (N). Either the terminal (C) or the network node (N) subsequently set up the user call.01-01-2009
20080317227Method and apparatus for registering multiple phone numbers associated with a frequently called party - The present invention enables the calling party to register multiple addresses of frequently called parties with a packet-switched network service provider, e.g., a VoIP network service provider, and have the network dials through the numbers on behalf of the calling party until the called party is reached or the list of available phone numbers has been exhausted. Optionally, the network can intersperse each call by asking the calling party if he or she wants to dial a particular phone number of the called party from the list of available phone numbers, and the network can dial the selected phone number.12-25-2008
20090161852METHOD AND SYSTEM FOR MANAGING TELEPHONE NUMBER ALLOCATION - A system and method in accordance with exemplary embodiments may include receiving, from a customer, limitation data associated with managing telephone number allocation, determining a limitation threshold based on at least the limitation data, allocating one or more telephone numbers to a customer based on at least the limitation threshold, and providing the one or more telephone numbers to a customer.06-25-2009
20120069981Intelligent calling pattern recognition and adaptive user dialing interface - A method of configuring a telephone, comprising configuring a plurality of self-labeling role keys to represent respective user roles, and configuring a plurality of self-labeling role associated keys associated with respective ones of the self-labeling role keys such that upon user selection of one of the self-labeling role keys representing a predetermined user role, the plurality of self-labeling role associated keys are presented to the user for invoking respective features associated with the selected user role. The method incorporates end user behavior patterns to collect programmable key data for the system to automatically update dynamic programmable keys, in conjunction with role associated keys or role independent keys.03-22-2012
20080317229METHOD OF AND SYSTEM FOR ADAPTIVE CALL FILTERING - A method of and system for filtering telephone calls receives a call to a called party from a caller and determines if the called party has an event scheduled. If the called party has an event scheduled, the system determines if the caller is associated with the event. The system completes the call if the caller is associated with the event. The system sends the call to voice mail if the caller is not associated with said event unless the caller is on an exception list associated with the event, in which case the system completes the call. The system completes the call if it is determined that said called party does not have an event scheduled.12-25-2008
20080317228Message Recall Using Digital Rights Management - Email messages are recalled in accordance with restrictions attached to the message. Use of the message is limited per the restrictions. Example restrictions include printing restrictions, forwarding restrictions, exporting restrictions, copying restrictions, reading restrictions, and a expiration time of the message.12-25-2008
20090252314ESTABLISHING AND RECOVERING CONTEXT RELATED TO AN ON-GOING SEQUENCE OF COMMUNICATIONS - Apparatus, methods, and computer program products are disclosed that teach methods for establishing context of a subsequent electronic real-time communication. One method detects a connection attempt that is initiated by an instigator-identifiable for a subsequent electronic real-time communication that is directed to a target-identifiable. The instigator-identifiable is associated with a first identification characteristic and the target-identifiable is associated with a second identification characteristic. This method subsequently retrieves a reminder reference that is responsive to the first identification characteristic and the second identification characteristic and presents the reminder reference to the target-identifiable. The method also establishes the subsequent electronic real-time communication between the instigator-identifiable and the target-identifiable. The disclosed technology also includes apparatus that perform the methods and program products that contain computer instructions that cause a computer to perform the methods when the computer executes the instructions.10-08-2009
20100166165SYSTEM AND METHOD FOR REAL-TIME, PERSONALIZED, DYNAMIC, INTERACTIVE VOICE SERVICES FOR ENTERTAINMENT-RELATED INFORMATION - A system and method for creation and automatic deployment of personalized, dynamic and interactive voice services relating to subscriber entertainment, including information derived from on-line analytical processing (OLAP) systems. More specifically, the invention relates to a system and method that enable personalized delivery of entertainment-related information in real-time, via natural language voice communication with a voice-enabled terminal device.07-01-2010
20090202059Memo Service for Telecommunications Network - A method is provided in a telecommunications network (08-13-2009
20130136246INITIATING A TELEPHONIC CONNECTION - A solution for initiating a telephonic connection is provided. A calling user can provide data identifying a receiving device and corresponding to a call message. In response to requesting initiation of the telephonic connection, the length of the call message can be determined, and a transmission solution for the call message can be selected based on the length. When the length is sufficiently short, the call message can be included in caller ID information for the telephonic connection. When the length is longer, the call message can be transmitted as a data message and initiation of the telephonic connection can subsequently take place after a delay.05-30-2013
20110038471Dialing Plan Analysis and Cleanup - A method is disclosed that enables a user to administer a dialing plan or plans. The disclosed private-branch exchange, or other type of telephone exchange or switch, analyzes the dialing plan that it uses and then makes a recommendation for the dialing plan. In order to analyze the dialing plan, the private-branch exchange (PBX) considers the usage characteristics of one or more number-consuming objects, which includes the telephone numbers associated with the dialing plan. The PBX then identifies, for possible deletion, a list of inactive or underutilized objects such as unused telephone numbers. In some embodiments, the PBX can anticipate the future availability of telephone numbers based on the usage characteristics that were part of the analysis. In at least some of those embodiments, the PBX is able to construct a dialing plan tree and identify a revised dialing plan.02-17-2011
20110116614Method and System for Conditionally Invoking an Internet Protocol Multimedia Subsystem Service - A system includes an event notification system coupled to a communication network element and to a subscription database. In response to a subscribe message for a party received from the communication network element, the event notification system determines at least one service from a plurality of services for the party from the subscription database, sends a service subscribe message to a device associated with a service for each service of the at least one service, determines a notification value for the party based on service pushed values received in response to each sent service subscribe message, and sends the notification value to the communication network element. The notification value is used by the communication network element to determine whether to invoke an internet protocol multimedia subsystem service for an incoming call to a communication address associated with the party.05-19-2011
20100008487APPARATUS AND METHOD FOR BLOCKING SPECIFIC NETWORK IN MOBILE COMMUNICATION TERMINAL - An apparatus and a method for blocking a specific network in a mobile communication terminal are provided. The method includes adding a first network to a blocked network list, when the first network is the only network available to provide service to a terminal, temporarily removing the first network from the blocked network list and temporarily receiving service from the first network. Thus, the user does not have to pay roaming fees in the unwanted network, suffer from undesired communication quality, or use unwanted additional functions.01-14-2010
20090028312ENABLING PRIORITY BASED CALL HANDLING FOR MULTIPLE DIFFERENT TELEPHONY DEVICES - A disclosed application server and method are operable to enable a user to access and modify a remote user profile stored on or otherwise accessible to the application server. The user profile identifies the user's CPE devices and information indicative of priority based call handling rules defined by the user. The profile may also include priority levels assigned by the user to selected telephone numbers. The application server downloads a user's profile information to the CPE devices identified in the profile, which may include multiple CPE devices that operate on different telecommunications networks, for example, VoIP networks, wireless cellular networks, and/or traditional TDM networks. The application server communicates the profile information to the CPE devices defined in the profile. In the case of a TDM phone, the application server uses an intermediary, such as a central office or Service Node, to implement the service on behalf of a TDM telephone.01-29-2009
20110249812INTELLIGENT CALL PLATFORM FOR AN INTELLIGENT DISTRIBUTED NETWORK - A network management system communicates with a plurality of intelligent distributed network nodes. The network management system dynamically distributes managed objects across the plurality of intelligent distributed network nodes. Examples of managed objects distributed by the network management system include a service control managed object, a call control managed object, a bearer control managed object, and a resource proxy managed object.10-13-2011
20080273681Method And System For Implementing Ring Back Tone - A method for implementing a ring back tone, including: receiving, by a first Service Control Point, an intelligent service request triggered by a Service Switching Point, based on a call of a calling party; obtaining personal ring back tone information of a called party and/or group ring back tone information of a group, which the called party belongs to; acquiring first ring back tone information according to the personal ring back tone information and/or the group ring back tone information delivering a connect message containing the first ring back tone information to the Service Switching Point the connect message being used to instruct the Service Switching Point to connect the call to an Advanced Intelligent Peripheral for playing the ring back tone to the calling party according to the first ring back tone information.11-06-2008
20080219425Presence system and method for the telephone status information - A system for presenting telephone state information includes a presence server 09-11-2008
20110176668METHOD, COMMUNICATION DEVICE AND COMPUTER-READABLE MEDIA FOR CONVEYING AN AUDIO ELEMENT TO A USER OF A COMMUNICATION DEVICE DURING AN OUTGOING CALL - The present invention discloses numerous implementations for conveying an audio element to a source device initiating an outgoing call while a user of the source device is waiting for a user of a destination device to answer the call. A call processing system receives a call request message from the source device, determines an audio element from a plurality of audio elements to convey to the source device and initiates conveyance of the audio element to the source device in response to receiving the call request message. The system then causes establishment of a media connection between the source and destination devices and terminates conveyance of the audio element to the source device prior to or substantially simultaneous with the establishment of the media connection between the source and destination devices. In various implementations, the source device may be implemented within the PSTN and/or an IP network. The audio element may comprise an audio file, an audio stream, scheduling information or other audio content. A subscriber associated with the source device may pre-configure the selection of the audio element to be conveyed in replace of the traditional ring tone. A communication device may also implement a method to convey an audio element to a user of the communication device during establishment of an outgoing call.07-21-2011
20100158229METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING INTER-CARRIER IP-BASED CONNECTIONS USING A COMMON TELEPHONE NUMBER MAPPING ARCHITECTURE - A system includes a network entry point configured to receive and process internet protocol (IP) based connection requests originating from outside the communications network, and a telephone number mapping (ENUM) database configured to store a uniform resource identifier (URI) of the network entry point and to respond to a request for routing information for a subscriber terminal within the communications network received from a remote entity outside the communications network by providing a naming authority pointer resource (NAPTR) record including the URI of the network entry point to the remote entity in response to the request for routing information.06-24-2010
20110261942Device-to-Device Call Disposition - Device-to-device call disposition is provided. When a call is received at a first telecommunications device, a determination may be made as to whether a second device has been designated to receive a notification of the inbound call and to allow for call disposition at the second device. At the second device, the user may be notified of the incoming call at the first device, and the user may be provided with a number of options for disposing of the incoming call. While the user is positioned at a location having a wireline or wireless communications device associated with the location, and the user receives a call on his/her personal wireless device, a call to the personal wireless device may be automatically routed to the wireline or wireless device associated with the user's location (e.g., home or office).10-27-2011
20100027773TELEPHONE APPARATUS - A telephone apparatus has a base station (02-04-2010
20120039455Phone Domain Name Service - This invention relates generally to communications, and more specifically, to systems and methods for providing a phone domain name service. In one embodiment, the invention includes a phone domain name service configured to performing the operations including receiving a phone address, the phone address comprising a phone name associated with a phone domain name; receiving a location, the location comprising a latitudinal coordinate and a longitudinal coordinate; accessing a database for the phone domain name, the database for the phone domain name comprising one or more phone names and locations corresponding to one or more phone numbers; and retrieving a phone number corresponding to the phone name or location from the database for the phone domain name.02-16-2012
20120039454CALL MANAGEMENT - Call management systems, methods, and computer program products. Receiving a request from a calling party for an incoming call to a called number. Obtaining presence information of the called party. Presenting, to the calling party, the presence information and an action option to check for a next available time of the called party. Receiving an action choice to check for a next available time of the called party. Obtaining future availability information. In response to receiving the action choice to check for a next available time, presenting future availability information and an action option to invite the called party to an appointment at the next available time. Receiving an action choice to invite the called party to an appointment at the next available time. In response to receiving an action choice to invite the called party to the appointment, sending an invitation to the called party.02-16-2012
20120099718SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS - Systems and methods of recommending that two parties form a link on a social networking system use activities conducted by the first party on a telephony system and information contained in contact or link lists stored for the second party on the social networking system to determine if the two parties are likely acquainted. If a comparison of this information indicates that the parties are likely acquainted, or at least are acquainted with common third parties, a recommendation that they form a link on the social networking system is issued to one or both parties.04-26-2012
20120099717SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS - Systems and methods of recommending that two people form a link on a social networking system use activities conducted by the two people on a telephony system to determine if the two people are likely acquainted. If it appears that both parties are calling each other, or if both parties are placing or receiving calls from common individuals, a recommendation that they form a link on the social networking system is issued to one or both parties.04-26-2012
20110064209TECHNIQUE DOR ASSISTING A USER WITH INFORMATION SERVICES AT ANN INFORMATION/CALL CENTER - A method for providing a communication assistance service by a communication assistance service provider includes receiving a communication at the communication assistance service provider from a first person seeking a contact information to communicate with a second person and receiving from the first person identifying information associated with the second person. A profile of the second person is retrieved including at least one contact information and at least one contact preference associated with the contact information. Communication is provided between the first person and the second person in accordance with the contact preferences.03-17-2011
20090074166Expected wait time system with dynamic array - An expected wait time calculation system generates an expected wait time value representing a time duration expected to elapse before a subject client is connected to a resource for servicing. The expected wait time calculation system comprises an interface to a work force management system for obtaining an indicator of a quantity of resources available for servicing clients. An interface to a queuing system obtains an indicator of a queue position of the subject client. A FIFO array stores a plurality of measured time intervals, each representing a time period between two successive resource queue decrement events. The measured time intervals may be stored in a chronological order. An average time interval, or rate, calculator determines an average time interval by calculating an average of a selected quantity of those most recently measured time intervals from the FIFO array or a rate by dividing a unit of time by the average time interval. An expected wait time calculator determines an expected wait time value as a function a quantity of clients expected to be serviced prior to the subject client multiplied by the average time interval or divided by the rate.03-19-2009
20100254523PHONE DOMAIN NAME SERVICE - This invention relates generally to communications, and more specifically, to systems and methods for providing a phone domain name service. In one embodiment, the invention includes a phone domain name service configured to performing the operations including receiving a phone address, the phone address comprising a phone name associated with a phone domain name; accessing a database for the phone domain name, the database for the phone domain name comprising one or more phone names corresponding to one or more phone numbers; and retrieving a phone number corresponding to the phone name from the database for the phone domain name.10-07-2010
20120063580METHOD FOR AUTOMATED MANAGEMENT OF A TELECOMMUNICATION SERVICE - Method for automatically managing a telecommunication service. In one embodiments, the method comprises collecting data associated with use of the telecommunication service by a user; determining, based on the data, an activation state associated with the use of the telecommunication service by the user; and executing, based on the activation state, a management process to automatically enable the use of the telecommunication service by the user, wherein the steps of collecting, determining, and executing are automatically performed by a processor of a controller associated with the telecommunication service.03-15-2012
20120163575METHOD, DEVICE, AND TERMINAL FOR IMPLEMENTING INCOMING CALL PROTECTION - The present invention discloses a method, a device, and a terminal for implementing incoming call protection. The method includes: determining, according to a frequency for operating a terminal by a user, whether a status of an incoming call protection mode is on or off; if the incoming call protection mode is on, when an incoming call signal arrives, delaying the incoming call signal; and if the incoming call protection mode is off, when an incoming call signal has been delayed and the incoming call signal still continues, releasing the incoming call signal, and when an incoming call signal has been delayed, but the incoming call signal becomes weak or has disappeared, prompting the user that there is a missed call. According to the present invention, a problem of unwittingly connecting or hanging up an incoming call by a user is effectively solved.06-28-2012
20100246789PROVIDING EVENT DATA TO A GROUP OF CONTACTS - Data related to an event is provided to a group of contacts while the event is occurring via an event user interface that enables the group of contacts to coordinate with one another during the event. In this regard, an event coordination service is provides the event data to each contact of the group for review via an event user interface that is persistently displayed on a telecommunication or other computing device associated with the contact for the contact's easy and immediate reference during the event. When the event ultimately concludes, display of the event user interface ceases as the group of contacts likely no longer needs immediate or ready reference to the event.09-30-2010
20100246790ENABLING CREATION OF CONVERGED INTERNET PROTOCOL MULTIMEDIA SUBSYSTEM SERVICES BY THIRD-PARTY APPLICATION DEVELOPERS USING SESSION INITIATION PROTOCOL SUPPORT - A plurality of pure operator type rules are instantiated within a domain of a telecommunications operator and a plurality of pure application type rules are instantiated within a domain of a third party telecommunications application provider. The plurality of pure operator type rules and the plurality of pure application type rules are associated with a composite service. A plurality of network components are established to transmit given events of a plurality of protocol-level events to at least one of the domain of the telecommunications operator and the domain of the third party telecommunications application provider. The composite service is deployed in an execution engine of the third party telecommunications application provider.09-30-2010
20120128144SCREENING SYSTEM AND METHOD - A system and method for screening incoming communications to a subscriber telephone number comprises a screening list of telephone numbers assigned to suspect incoming communication originators and rules defining when a telephone number will be added to or removed from the screening list or ‘greylist,’ and/or modifying a screening value to be assigned to a telephone number in the greylist. Data relating to an incoming communication is received from subscribers and processed, and the telephone number is screened in accordance with the rules, based on the screening value assigned to the telephone number and optionally a selected subscriber tolerance level. Subscribers may add any telephone number to a personal list of telephone numbers to be blocked (blacklist) or telephone numbers to be accepted (whitelist).05-24-2012
20090060156System for Recording Spoken Phone Numbers During a Voice Call - A method, system and computer program product for employing speech recognition technology to recognize a number spoken during a telephone call and a voicemail message. A speech recognition and transcription (SRT) utility within a communication device (e.g., a telephone) detects spoken numbers (and spoken phrases which may be associated with telephone numbers), and transcribes the numbers into text. The SRT utility then determines whether a sequence of the transcribed spoken numbers is a telephone number. If the transcribed sequence of numbers is a telephone number, the SRT utility records the telephone number in a pre-specified “events” list (in the telephone) of the intended listener. Consequently, the recipient has the option of retrieving the recorded events (numbers) and communicating with other parties via the retrieved numbers. For example, these phone numbers may then be dialed, saved as contacts, and text messaged.03-05-2009
20120213352METHOD AND APPARATUS FOR BUSY OVERRIDE IN AN INTERNET PROTOCOL-BASED TELEPHONE SYSTEM - Method and apparatus for busy override in an internet protocol-based telephone system are described. In some examples, a first communication attempt of a third party to a first party is received, the first party being in an established communication session with a second party. A busy operation is performed with respect to the third party in response to the first communication attempt. At least one additional communication attempt by the third party is received. A busy override operation is performed with respect to the first party in response to the first communication attempt and the at least one additional communication attempt satisfying at least a threshold pattern of communication attempts.08-23-2012
20120230482REMOTE DIAGNOSIS OF BEVERAGE PREPARATION MACHINES - A communication system (09-13-2012
20110235794METHOD AND APPARATUS FOR ESTABLISHING COMMUNICATIONS WITH A REMOTE NODE ON A SWITCHED NETWORK BASED ON HYPERTEXT CALLING RECEIVED FROM A PACKET NETWORK - Disclosed is a system and a methodology enabling a first provider party to provide to a second recipient party software and services to enable the recipient party to embed in an Internet e-mail of the recipient party directed to an addressee, an HTML hyperlink file which includes a telecommunication initiating trigger, sending the e-mail to the addressee via the Internet, the addressee upon receiving the e-mail actuating the hyperlink via its trigger and, responsive to the trigger actuation, connecting the addressee via the Internet to a web page located on an Internet server, wherein the web page includes a request for a telephone number of the addressee. The addressee entering its telephone number information at the server, which information is communicated to a database associated with the server, the server communicating with the database and with a telephony switch, including sending to the switch instructions which result in the switch originating and managing a public switched telephone network (PSTN) communication between the recipient party and the addressee.09-29-2011
20100189237SINGLE TELEPHONE NUMBER ACCESS TO MULTIPLE COMMUNICATIONS SERVICES - A platform provides access to multiple telecommunications services via a single telephone number. These services may include, for example, voicemail services, facsimile messaging services, paging services, and outbound calling services. A guest caller may call the single phone number to speak to a subscriber, leave a voicemail message for a subscriber, leave a facsimile message for a subscriber, or place a page to a subscriber. A subscriber may call the phone number to place outbound calls. In addition, a subscriber may call the single phone number to retrieve or send facsimile messages and/or voicemail messages. A subscriber may also call the phone number to configure service options. For instance, a subscriber may select routing options and choose what services are available to guest callers.07-29-2010
20100316206PHONE SERVICE METHOD AND SERVER FOR IMPLEMENTING THE SAME - A phone service method includes: receiving a subscription request from a subscriber, which contains a phone number of the subscriber and a phone number specified by the subscriber; in response to the subscription request, assigning a temporary phone number to the phone number of the subscriber with reference to the phone number specified by the subscriber and a mapping table; and storing the temporary phone number, the phone number of the subscriber, the phone number specified by the subscriber in the mapping table, thereby mapping the temporary phone number to the phone number of the subscriber for the communications with the phone number specified by the subscriber. A server that implements the phone service method is also disclosed.12-16-2010

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