Entries |
Document | Title | Date |
20080198990 | Method of and Switching Device for Handling a Telephone Call Initiated from a Calling Terminal in a Circuit Switched Telecommunications Network - The invention relates to a method of handling a telephone call initiated from a calling terminal in a circuit switched telecommunications network by providing called party identification data of a called party to said network. In the method proposed said call i s set up by obtaining answering party identification data from a service control point associated with said called party based on said provided called party identification data. Communication is provided through said network between said calling terminal and an answering terminal identified using said answering party identification data. Said answering party identification data is made available to at least one service control point in said network for identifying services associated with said answering terminal. The invention further relates to a switching device for use with said method. | 08-21-2008 |
20080205615 | Method for Providing Caller Identification Service and System of Enabling the Method - A caller identification service providing system including: a biz lettering database recording identification information with respect to at least one originating terminal belonging to a subscriber and predetermined multimedia data registered by the subscriber; and a biz lettering server receiving a call request signal from the at least one originating terminal, reading the multimedia data corresponding to the identification information of the at least one originating terminal from the biz lettering database, and transmitting the call request signal including the read multimedia data to a terminating terminal. | 08-28-2008 |
20080212754 | Method and System for Providing Enhanced Call Waiting - A system and method for providing information about a calling party to a called party is disclosed. Generally, a network element obtains information about a calling party when a telephone line of a called party is busy. The network element notifies the called party that the calling party is attempting to contact the called party and transmits an audible version of the information about the calling party to the called party without receiving an input from the called party. | 09-04-2008 |
20080226047 | SYSTEM AND METHOD FOR SPAM DETECTION - A caller verification system and method include generating a challenge to be sent to a caller which requires a response from the caller prior to accepting a call. A response or lack thereof is determined from the caller, and the response is analyzed relative to an acceptable response to determine whether the caller is acceptable to communicate with. If the caller is acceptable, the call may be accepted. | 09-18-2008 |
20080240389 | TELEPHONE PERSONALIZATION SYSTEM AND METHODS - A method of projecting information about a user from a device associated with the user to at least one device associated with a group of friends, comprising: receiving from the user a set of contacts, storing the set of contacts in the device associated with the first user; permitting the user to define a group of friends, wherein the group of friends comprises members of the first set of contacts; and storing the first group of friends. User information to be projected to the group of friends is received, device contact information from the set of contacts for each member of the group of friends is retrieved from the device and used to transmit the information to the group of friends; and, confirmation that the information has been associated with the user is received from at least a subset of the devices. | 10-02-2008 |
20080260125 | System and method of providing caller identification information - Systems and methods for providing caller identification information are provided. A method of providing caller identification information may include receiving caller identification information associated with a first communication device at a video processing device via a wireless communication. The method may also include selecting a first display profile associated with the first communication device from a plurality of display profiles. The method may also include generating a display in accordance with the first display profile. The display may include data related to the caller identification information. | 10-23-2008 |
20080260126 | Caller Information Provision - By the present invention are disclosed a method for providing and a method for obtaining voice call related information from a first party device ( | 10-23-2008 |
20080267373 | METHOD AND SYSTEM FOR PROVIDING ENHANCED CALL WAITING WITH VERIFICATION AND NAME CHANGE SERVICE - A method for correcting audible caller identification information in a telecommunication system is disclosed. The method includes receiving caller identification information for a caller, playing a current pronunciation of the audible caller identification information, prompting the caller to provide a pronunciation change indication, receiving a new spoken pronunciation of the audible caller identification information in response to the pronunciation change indication, verifying the new spoken pronunciation of the audible caller identification information with the caller, and storing information relating to the new spoken pronunciation of the audible caller identification information. | 10-30-2008 |
20080292077 | Detection of spam/telemarketing phone campaigns with impersonated caller identities in converged networks - A method of detecting a campaign of unwanted telephone calls in a converged telephone network, including populating a first set of caller identifications where no call has been initiated to the caller identification during a predetermined period of time, populating a second set of caller identifications where a call has been initiated to the caller identification during the predetermined period of time, performing a homogeneity statistical test analysis of the first set and the second set, and interpreting the statistical analysis results in order to detect the campaign of unwanted telephone calls in the converged telephone network. Some embodiments include analyzing log messages to determine a source of the most telephone call traffic, and blocking the completion of telephone calls subsequently initiated by the determined source of the most telephone call traffic. | 11-27-2008 |
20090034704 | Identifying callers in telecommunications networks - A system and method that allows different participants in a conference call to be identified at a receiving terminal includes watermarking speech data when the uplink information from the terminals of the participants is received at the telecommunications network. The speech data is then combined at a conference bridge in the network and is transmitted in the downlink to the receiving terminal. The receiving terminal uses the watermarks to identify from which of the participants the received speech data originated and is operable to reproduce the speech data from the respective participants at different positions in a 2D or 3D space to help the user of the receiver terminal to identify contributions made by the respective participants. | 02-05-2009 |
20090046840 | TELEPHONE NETWORK MESSAGING - In a messaging system, a messaging server transmits signals over the telephone network to be received by equipment at, e.g., the customer premises. The receiving equipment converts the signals into meaningful information (e.g., written or audible words, audible tones, and/or lights), and provides that information (e.g., by audible announcement and/or visual display) to the user. The signals can be of a variety of types. For example, the signal can be the Incoming Caller Line Identification (ICLID) signal associated with an incoming telephone call. Alternatively, the ICLID signal can be can be sent with the set-up of a non-associated telephone call, and can correspond to a message code, such as to provide the recipient with notification information such as emergency notification messages. Such notification information can be substantially simultaneously transmitted to a number of sets of receiving equipment (e.g., all homes in a given region). The notification information need not be transmitted alongside an incoming telephone call, and can be received regardless of whether the telephone equipment at the customer premises is on- or off-hook. The receiving equipment can display and/or announce the information, e.g., in the user's preferred language. | 02-19-2009 |
20090060155 | METHODS AND SYSTEMS FOR CALL MANAGEMENT WITH USER INTERVENTION - Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response. | 03-05-2009 |
20090086943 | Identification of multiple persons on a phone call - A method in one embodiment includes receiving input identifying a plurality of callers within a listening or speaking range of a phone device being used to place a call. The input is then sent over a packet-based network to a server that authenticates and authorizes each of the callers to the call. Following authentication and authorization by the server, a name or caller ID of each of the callers is sent to a destination endpoint device of the call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. | 04-02-2009 |
20090086944 | COMMUNICATION DEVICE - A communication device is provided. The communication device includes a calling party information receiving unit to receive calling party information, a first call record storing unit to create and store a call record including the calling party information based on receiving conditions of the incoming call, a second call record storing unit to create and store a call record without the calling party information based on receiving conditions of the incoming call, and a call record output unit to output the call records inclusive of the call records stored by the first call record storing unit and by the second call record storing unit. | 04-02-2009 |
20090103701 | Call Screening Via Observing Called-Party Behavior - A method is disclosed that enables the screening of unwanted telephone calls, such as voice or video calls, for one or more called parties. In accordance with the illustrative embodiment of the present invention, an anti-SPAM system receives signaling information for one or more telephone calls made to one or more called parties by a calling party. Although the calling party can be a human caller, in a SPAM-over-Internet-Telephony context the calling party can alternatively be a server or other network element that originates SPAM voice calls for advertising purposes; both possibilities are accounted for in the illustrative embodiment. The anti-SPAM system then observes the behavior of the called party or parties that is exhibited in response to receiving the telephone calls. Based on the observed behavior, the anti-SPAM system then updates one or more rules for handling future telephone calls made to the protected called parties. | 04-23-2009 |
20090103702 | Method and System of Communication with Identity and Directory Management - A communication system including a plurality of private directories containing information; and a plurality of public directory listings stored on a data network, each subscriber of the communication system having a private directory and at least one public directory listing, each public directory listing being configured to enable information requests for information from a target subscriber's private directory to be made by making requests to subscribers and to be reviewed by or on behalf of the target subscriber in order to determine what information, if any, will be supplied in response to the information request. | 04-23-2009 |
20090103703 | Automated dial tone verification and reporting - An automated system and associated methods that can be used to meet government compliance regulations are provided for testing and tracking the administration of Calling Line Identification (CLID) and Calling Party Name Identification (CPNID) information on various telephone lines (traditional circuit-based voice and evolving packet-based voice and data) for telecommunications systems. These systems can include large or small private branch exchange (PBX), key systems and equivalents, or Voice over Internet Protocol (VoIP) Call Management Servers. Capturing and recording CLID and CPNID on dial tone tests for any site location have been automated. Capabilities for recording, alerting, and reporting necessary data for internal and external auditing are provided. Centralizing real-time and historical records on phone line installation and modification activities can be generated and maintained. Verification of valid answer results for consumers' returned calls inbound to site locations can be performed. Ongoing monitoring by means of periodic automated telecommunications system-wide site dial-out to centralized compliance servers to record audit results (scheduled or on-demand) is available. | 04-23-2009 |
20090116629 | SUBSCRIBER CALLING METHOD (VARIANTS) AND A COMMUNICATIONS DEVICE SYSTEM FOR CARRYING OUT SAID METHOD - The invention can be used for designing a multi-purpose telephone unit for accessing to any communications and data transmission systems without limiting the system numbering capacity and with a free selection of a user's identification. In both variants, the inventive method consists in forming a message about a called subscriber on a (secondary) terminal, in transmitting it to another (primary) terminal, which has an identification tag in a telephone network, via a wireless telecommunication channel and, afterwards, in transmitting to the telephone network, wherein said message and the identification tag of the primary terminal from which it is received are stored. In the telephone network, the identification tags of the corresponding primary terminals are determined according to comparison results of information received from both calling and called subscribers, and a communication channel is established between said subscribers. The inventive system of communications devices comprises the telephone network provided with control equipment and the secondary and primary terminals on the calling and called subscribers. The secondary terminal comprises a control and information input and output unit, a conversion unit and a signal receiving transmitting unit using the wireless channel, the primary terminal comprises a signal receiving-transmitting unit using the wireless channel, a conversion unit and a network terminal which is connected via the communication channel to the control equipment of the telephone network which has individual or common with sad communication channel identification tag. | 05-07-2009 |
20090141879 | Message Forwarding System - There is described herein a message forwarding system that is easily adaptable to evolving technologies. In one embodiment, a first user attempts to place a telephone call to a second user, and caller identification (CID) data are encoded into the outgoing call. The call is directed into a public switched telephone network (PSTN) servicing the second user. The PSTN may operate on a modern telephony protocol such as Signaling System #7 and may be equipped with an Advanced Intelligent Network. If the call is not completed, a message including CID information is sent via means such as short messaging service. Because the equipment resides in the PSTN, it is independent of the technology used to receive the transmitted data. Furthermore, the information may be provided even in times of emergency, such as when telephone service to the second user has been disrupted. | 06-04-2009 |
20090168982 | SYSTEM AND METHOD FOR PROVIDING CALLER ID SERVICE IN A MULTI-REGION CABLE NETWORK - A system and method for providing caller ID in a multi-region cable network. Caller identifying (CID) information of an incoming VoIP call is provided to a digital telephone subscriber through a video termination device (VTD) using a path that is different from the path by which the VoIP call packets are delivered to the digital telephone subscriber. The telephone number of a digital telephone subscriber is associated with the IP address and/or MAC address of the subscriber's VTD. The called number of the incoming VoIP call is used to select the VTD to which the CID information is delivered. A message is then sent through an out-of-band channel to the digital telephone subscriber's VTD comprising the CID information for display on video display equipment. Alternatively, the VTD is DOCSIS-compliant and a message is addressed to the VTD using the IP address of the VTD DOCSIS modem. | 07-02-2009 |
20090175428 | Method for Managing Transient Telephone Contacts - A method for managing transient telephone contacts including capturing a telephone call identifying information related to a telephone communication, associating the telephone call identifying information with a telephone number related to the telephone communication, and providing the telephone call identifying information in response to a telephone operation involving the telephone number. | 07-09-2009 |
20090190731 | TUNE MASTER CALLER IDENTIFICATION DEVICE - Systems for providing a tune master caller identification (ID) device include a telecommunications network and a caller device configured to provide caller identification information for an incoming telephone call, and a tune master caller ID device that is coupled to a telephone device. The tune master caller ID device receives caller identification information, associates a tune with the caller identification information, and plays the tune associated with the caller identification. The telephone device coupled to the tune master caller ID device provides telephone call processing capabilities. Other systems and methods are also provided. | 07-30-2009 |
20090202056 | TECHNIQUES FOR TRANSFER ERROR RECOVERY - Techniques for transfer error recovery are described. A system may comprise a context generator module operative to record context information for a first call session between a first call terminal and a call system resource, and store the context information with a context identifier in a context table. The system may include a transfer error context module to couple to the context generator module, the transfer error context module operative to generate transfer error context information having the context identifier. The system may include a call transfer module to couple to the transfer error context module, the call transfer module operative to send the transfer error context information to the first call terminal for use in case of a transfer failure event. Other embodiments are described and claimed. | 08-13-2009 |
20090202057 | Method For Identifying Undesired Telephone Calls - A method for identifying undesired telephone calls (Spit/Spam over IP), preferably in a VoIP network, in which the telephone calls coming in for a telephone subscriber, the callee, from at least one calling telephone subscriber, the caller, are subjected to a test or more precisely to a statistical analysis. The method is developed in such a manner that in the framework of the test for incoming calls, the time of the receipt of each call is determined and in each case the probability that the call is undesired is determined, where for the calculation of the probability the time of the receipt of the call, or a parameter dependent thereon, is related to the temporal distribution of previous undesired calls. | 08-13-2009 |
20090214013 | SYSTEMS, METHODS AND COMPUTER PRODUCTS FOR CALLER IDENTIFICATION FROM CALL TO WIRELESS/WIRELINE CELLULAR TO INTERNET PROTOCOL TELEVISION - Systems, methods and computer products for providing caller identification from a call to a wireless/wireline cellular phone to Internet Protocol Television. Exemplary embodiments include a method for providing caller identification services to an Internet Protocol-enabled device, including receiving a communication request from a caller device over a voice network, the communication request including a caller party number of the caller device and a called patty number of a dual-mode called device associated with the communication request, mapping the called party number to an Internet Protocol-enabled device address of a called party and sending the caller party number to the Internet Protocol-enabled device address corresponding to the called party number. | 08-27-2009 |
20090220061 | Telephone Device - A telephone device may be provided with a status storage device, a call request receiving device, a selectable information sending device, a selected result information receiving device, a first notice instruction sending device, a receiver device specifying device, and a second notice instruction sending device. The status storage device may be configured to store a status of each of a plurality of receiver devices. The call request receiving device may be configured to receive a call request. The selectable information sending device may be configured to send selectable information for selecting one type of call request from among a plurality of types of call requests to a source of the call request. The selected result information receiving device may be configured to receive selected result information sent from the source. The first notice instruction sending device may be configured to send a call request notice instruction to all of the plurality of receiver devices when the selected result information is a first type of call request. The receiver device specifying device may be configured to specify a receiver device having an idle status based on the stored contents of the status storage device when the selected result information is a second type of call request. The second notice instruction sending device may be configured to send the call request notice instruction to the receiver device specified by the receiver device specifying device. | 09-03-2009 |
20090238352 | IP Telephone Device - An IP telephone device may be configured to obtain identification information of each of a plurality of receiver devices, create text data including the identification information of each of the plurality of receiver devices, receive a call request, send the text data to a sender of the call request, receive at least one identification information selected in the sender of the call request in accordance with the text data, send a first call request notice instruction to a receiver device corresponding to the received identification information, transfer voice data sent from the receiver device which has been a destination of the first call request notice instruction to the sender of the call request, and transfer voice data sent from the sender of the call request to the receiver device which has been the destination of the first call request notice instruction. | 09-24-2009 |
20090245495 | METHOD AND APPARATUS FOR PRESENTING COMMUNICATION IDENTIFIERS - A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller to retrieve a telephone number having an area code, an exchange code, and an extension code, generate from the telephone number at least one additional dialing format, present a plurality of dialing formats comprising the telephone number in its original dialing format and the at least one additional dialing format, detect a selection from the plurality of dialing formats, and initiate communications according to the selected dialing format. Other embodiments are disclosed. | 10-01-2009 |
20090290696 | COMMUNICATION REMINDERS - Embodiments are configured to provide reminders associated with communications and other events. In an embodiment, components of a communication system can operate to generate, maintain, and implement reminders associated with communications and other events. A reminder can be automatically generated and scheduled for one or more users of the communication system when a user is unavailable or unable to take a call. Reminders can be generated to include information which can be used to establish a communication event for a subsequent communication associated with each reminder. | 11-26-2009 |
20090290697 | SYSTEMS AND METHODS FOR PRESENTING AN IMAGE ON A DISPLAY OF A MOBILE DEVICE - The described embodiments relate generally to methods, systems and handheld electronic communications devices for selecting and displaying a caller ID image from an image database configured to respond to user input and selectively display images on a display. The image database stores at least one tag identifier data corresponding to each image. An address book database stores at least one individual identifier and at least one corresponding address. A caller ID image corresponding to at least one caller ID is selected from the images and displayed on the display. | 11-26-2009 |
20090290698 | METHOD AND DEVICE FOR TRANSMITTING VOICE DATA IN A COMMUNICATION NETWORK - A method of transmitting voice data in a communication network and a device for transmitting such voice data, as well as a method of receiving voice data in a communication network and a device for receiving such data are provided. The voice data is comprised in a data packet transmitted by the transmitting device to the receiving device. | 11-26-2009 |
20090296905 | TELEPHONE SYSTEM AND GROUP PICKUP PROCESSING METHOD - According to one embodiment, a telephone system includes a plurality of telephone exchange apparatuses being connected to a communication network, and include telephone terminals, a memory stores a group table indicating correlation between groups made by dividing the telephone terminals, terminal IDs to specify telephone terminals belonging to the groups, and node IDs to specify the telephone exchange apparatus, an acquisition module refers to the group table, and acquire information about an incoming call including a node ID and a corresponding group terminal ID. For two or more candidates, from a telephone exchange apparatus belonging to a corresponding group, based on the reference result, and a controller selects a telephone terminal corresponding to information about an arbitrary incoming call from the information about candidate incoming calls obtained from the acquisition module based on a preset condition, and pick up an incoming call to the selected telephone terminal. | 12-03-2009 |
20090310764 | Remote Computer Diagnostic System and Method - The system enables a call center to manage requests from remote computing clients for service. The system provides a number of software tools that allow technicians to perform routine maintenance and correct problems remotely. At the front-end, the system enables requests to be submitted by customers via various mediums, accesses a calendar to determine technician availability, determines the urgency of the request, and schedules an appropriate technician to address the reported problem. The system further includes tools that enable a technician to access a remote computing client to perform a number computer maintenance and diagnostics. Other tools enable the technician to correct problems that are detected through diagnostics. Calls to the call center are recorded and maintained in order to track pending issues and identify potential areas of improvement. | 12-17-2009 |
20090316868 | Service control entity - A service control entity for a telephone network and a corresponding method are described. The network comprises a call switching system for performing call switching control and a service implementation system that is arranged in accordance with an intelligent network scheme. The service control entity belongs to the service implementation system. The service control entity comprises a service logic that is arranged for sending one or more types of calling name instruction messages to the call switching system, each type of calling name instruction message comprising an instruction relating to the inclusion of calling name presentation information in a call being switched by the call switching system. | 12-24-2009 |
20100002860 | Shared Mapping of a Station Extension within a Distributed, Enterprise Telecommunications System, to an Associated Telephone Number - A method is disclosed that provides the sharing of a station-mapping description with a first private-branch exchange, where the description has been initialized and maintained at a second private-branch exchange. Such a description describes a logical association between a station extension of an enterprise deskset and a telephone number of an off-premises terminal, such as a cell phone. As a result of the sharing across private-branch exchanges, an incoming call from a second employee's cell phone can be recognized, by a first employee being called, as coming from the calling second employee. This is because the incoming call is identified with the telephone extension of the calling employee's deskset terminal in spite of the call being placed from the cell phone, or other telephone number at large. This is particularly important where a large company engineers its enterprise's telecommunications system across multiple private-branch exchanges. | 01-07-2010 |
20100020953 | Method And Arrangement For Handling Communication Requests From Unknown Parties - A method and apparatus for performing a caller investigation in order to provide relation information to a called party ( | 01-28-2010 |
20100034365 | SYSTEMS, METHODS, AND COMPUTER READABLE MEDIA FOR COMMUNICATING CALLING NAME INFORMATION BETWEEN SIGNALING SYSTEM 7 (SS7) AND NON-SS7 NETWORKS - Systems, methods, and computer readable media for communicating calling name information between signaling system 7 (SS7) and non-SS7 networks are disclosed. According to one aspect, the subject matter described herein includes a method for communicating calling name information between signaling system 7 (SS7) and non-SS7 networks. An entity for processing signaling messages receives an SS7 message that includes a calling party identifier, and uses the calling party identifier to obtain calling name information associated with the calling party. The SS7 message is modified to include the calling name information and sent to a gateway network element for communicating messages between SS7 networks and non-SS7 networks. | 02-11-2010 |
20100046725 | Method And System For Providing Calling Name Identification Requery - A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is not within the local database, the method attempts to locate the telephone number in a remote database. A query is formed according to a basic signal transmission protocol to ensure that a database which receives the query will be able to respond to it. The query requesting the name associated with the telephone number is sent across a network. The method receives a response to the inquiry and checks to ensure that a name was returned to the local database before delivering the name to the called party. | 02-25-2010 |
20100046726 | METHOD AND EQUIPMENT FOR DISPLAYING ORIGINATOR INFORMATION - A method for displaying originator information includes: receiving a message or a call originated by an originator and forwarded by a server; acquiring originator information according to the message or the call; and displaying the acquired originator information. A kind of equipment displaying originator information is also provided. With the present invention, the recipient can acquire the originator number and service originator information by acquiring the content in the request or the call originated by the originator. In this case, the brand logo can be displayed to achieve simple and economic service promotion, or the personalized label, nameplate, advertisement image, or expression information can be displayed to implement personalized services. | 02-25-2010 |
20100061531 | Method And Apparatus For Communicating Information About A Called Party To A Calling Party - A method and apparatus is provided for automatically retrieving and displaying supplemental information about a called party on the CPE of a calling party. When a caller places a call, the number called is used to look up and return to the caller the Universal Resource Locator (URL) of the called party. Application software resident in the caller's CPE uses the URL to retrieve the home page of the called party from the Internet. | 03-11-2010 |
20100074424 | COMMUNICATION APPARATUS - A communication apparatus such as a cellular phone is described in which a storage device stores communication history data including outgoing call history data, incoming call history data, sent message history data, received message history data, and multi-contact data. The multi-contact data includes a part of communication history data. For example, the multi-contact data may include the most recent entry data in each of the outgoing call history data, the incoming call history data, the sent message history data, and the received message history data. The data may be displayed based the attributes of the history data or multi-contact data such as date, data type or party information. | 03-25-2010 |
20100074425 | METHOD AND APPARATUS FOR ENABLING COMMUNICATIONS ASSISTANCE FOR LAW ENFORCEMENT ACT SERVICES - The present invention enables packet-switched network providers, e.g., VoIP network providers, to use commonly deployed components and capabilities to support surveillance services, e.g., CALEA services. Specifically, signaling and media streams that flow through Border Elements can be forked and simultaneously redirected to a surveillance server, a CALEA Server in addition to the terminating endpoint. Additionally, a Media Server (MS) can unobtrusively join a third leg to a communication media path between the CALEA Server and the two, calling party and called party, endpoints. A CALEA Server provides the ability to identify and collect content of voice telephone calls traversing the VoIP Network, as mandated by the Communications Assistance for Law Enforcement Act. | 03-25-2010 |
20100080373 | Voice Over IP Method Of Determining Caller Identification - Before completing a call initiated at a calling telephony device for a called telephony device; caller identification information for the calling telephony device is obtained for the call. If standard caller identification information is not available, the caller is prompted to provide spoken caller identification information. The caller identification information is communicated to the called telephony device via a connectionless protocol such as VoIP where a continuing connection does not exist between communicating end points. The called party is given call disposition options. The process which controls this operation may be located anywhere in the network, including at switching equipment and at the called telephony device. | 04-01-2010 |
20100086115 | METHOD AND APPARATUS FOR PROVIDING AN AUDIBLE CALLING PARTY IDENTIFICATION FOR A CALL WAITING SERVICE - The present invention enables users of packet-switched network services, e.g., VoIP network services, to hear a very gentle whispering tone that quietly conveys the identity of the calling party when they are engaged in conversation and to receive a call-waiting signal. The tone is audible only to the called party but does not mute the ongoing conversation path. This enables subscribed users to hear their ongoing conversation while receiving the whispering tone. | 04-08-2010 |
20100098229 | TELEPHONE RELAY SYSTEM, TELEPHONE RELAY APPARATUS AND TELEPHONE RELAY METHOD - The present invention provides a telephone relay apparatus in which even in a telephone terminal which cannot recognize a subaddress, it is possible to attain information to judge whether or not the call is to be started. A telephone relay apparatus | 04-22-2010 |
20100104080 | SOURCE AUDIO IDENTIFIERS FOR DIGITAL COMMUNICATIONS - Audibly informing a recipient of an arrival of a digital communication from a sender includes receiving a digital communication from a sender directed to a recipient and determining whether the digital communication is associated with an audio identifier that identifies the sender of the digital communication and that is designated by the sender of the digital communication. Perception by the recipient of the audio identifier is conditioned on whether the digital communication is determined to be associated with the audio identifier. The audio identifier is perceived prior to or concurrent with perception of the digital communication by the recipient. | 04-29-2010 |
20100135476 | Method and Apparatus for Reconstructing Call Paths in Multiple Telephony Sessions - A network management system ( | 06-03-2010 |
20100150327 | Method for Indicating the Context of a Call to a Called Party - In embodiments of the disclosed technology, a plurality of ratings of websites is received, wherein each rating is associated with a category and a rater and each rater is associated with at least one group. A selection of a category is received from the user, wherein the user is associated with at least one group. One website location (or a plurality of website locations) is provided in the category to the user based on at least one rating of the plurality of ratings provided by at least one of the raters, wherein at least one group associated with the rater and at least one the group associated with the user are the same group. | 06-17-2010 |
20100150328 | PRODUCING ROUTING MESSAGES FOR VOICE OVER IP COMMUNICATIONS - A process and apparatus to facilitate communication between callers and callees in a system comprising a plurality of nodes with which callers and callees are associated is disclosed. In response to initiation of a call by a calling subscriber, a caller identifier and a callee identifier are received. Call classification criteria associated with the caller identifier are used to classify the call as a public network call or a private network call. A routing message identifying an address, on the private network, associated with the callee is produced when the call is classified as a private network call and a routing message identifying a gateway to the public network is produced when the call is classified as a public network call. | 06-17-2010 |
20100189236 | System and method for placing a phone call through a selected telecommunications network - A system and method for placing a phone call through a selected telephone network is disclosed. A member submits a source phone number and a destination phone number to an application server in the selected telephone network. The member's class of service (COS) is determined. A first phone call is placed to the source phone number, if it is within the member's COS. A second phone call is placed to the destination phone number if it is within the member's COS. Caller ID information associated with the member's phone in the selected telephone network is communicated to the destination phone. The phone calls are connected to enable communication between the source and destination phones. | 07-29-2010 |
20100208876 | METHOD AND COMMUNICATION DEVICE FOR DISPLAYING CALLER INFORMATION AND RECORDING MEDIUM - A method, a communication device and a computer program product for displaying caller information are provided. In the present method, when the communication device is in a communication mode, a user interface of the communication mode is displayed, wherein the user interface comprises at least one on-screen button having caller information displaying function. Then, a selecting operation performed on one of the on-screen buttons by a user of the communication device is received, the caller information associated with a caller is retrieved according to the selected on-screen button, and the retrieved caller information is displayed. Thereby, in the present application, the user of the communication device can obtain information about the caller at the same time when the user is communicating with the caller, and accordingly communication is made more convenient. | 08-19-2010 |
20100208877 | Enhanced Calling Features - Systems, methods, apparatus, and computer program products are provided for scheduling and initiating calls. For example, a request for a prospective call between a caller and a callee can be received via a server. The prospective call can be electronically added to call lists associated respectively with the caller and the callee. In response to a determination that both the caller and the callee are available, a call between a caller device and a callee device can be automatically initiated. | 08-19-2010 |
20100215161 | METHOD OF PROVIDING MESSAGE INFORMATION, INCLUDING CALL SUBJECT INFORMATION, TO A RECIPIENT OF A TELEPHONE CALL - A methodology wherein a voice service client application on one or more phones and a voice service server perform a call set-up process through a mix of an external data channel and a normal voice channel that enables call subject information to be effectively provided by a calling party to a called party so that it can be displayed along with other caller ID information. | 08-26-2010 |
20100226485 | TELEPHONE APPARATUS, IMAGE DISPLAY METHOD AND IMAGE DISPLAY PROCESSING PROGRAM - A telephone apparatus includes a storage unit, a display unit, a retrieving unit and a display control unit. The storage unit is configured to store a plurality of images therein. The display unit is configured to display at least one of the plurality of images. The retrieving unit is configured to retrieve a relating image from the images stored in the storage unit when an outgoing call is made to or an incoming call is received from other telephone apparatus through a telephone line. The relating image relates to a corresponding image associated with the other party of the outgoing or incoming call. The display control unit configured to perform control to display at least one of the corresponding image and the retrieved relating image on the display unit. | 09-09-2010 |
20100246787 | SYSTEM AND METHOD FOR PROVIDING CALLERS WITH LOCAL TIME AND OTHER INFORMATION AT CALLED LOCATIONS - A system and method for distributing remote location information to callers who place calls to the remote locations may include storing information at a central computing system. The information may be associated with locations in multiple different time zones and include telephone number identifiers and local times associated with the different respective telephone number identifiers. The information may be distributed to communications network nodes in different time zones. Telephone calls may be processed from callers local to the communications network nodes. In response to receiving a call request at a communications network node from a local caller, a determination by the communications network node using a portion of a called telephone number may be made to determine current time local to the called telephone. The current time local may be communicated to the caller prior to connecting the call with a communications device associated with the called telephone number. | 09-30-2010 |
20100260328 | SYSTEM AND APPARATUS FOR TRANSMITTING CALLER IDENTIFICATION INFORMATION - Described herein are techniques for extracting caller identification information during a phone call and transmitting the caller identification information over a network to another device that presents the caller identification information to a user. An apparatus includes a first communication interface communicatively coupled to a telephone network and a second communication interface communicatively coupled to a communication network. The apparatus receives a phone call, extracts caller identification data, and transmits the caller identification data to another device over the communication network. | 10-14-2010 |
20100290608 | SYSTEM AND METHOD FOR SENDING DATA USING CALLER ID - A communication system receives data that does not pertain to an attempted initial establishment of a communication. The communication system uses a new message format under an existing analog Caller ID standard. The communication system inserts the data (which can be in addition to existing Caller ID data) into a Caller ID message that uses the new message format. The communication system then sends the Caller ID message to a communication device/Private Branch Exchange (PBX)/contact center that can interpret the new message format. | 11-18-2010 |
20110019807 | Method to Verify Telephone Number - A method for an authentication server to authenticate Voice over Internet Protocol (VoIP) devices includes receiving a request from a unverified VoIP device to verify its global telephone number over a computer network, searching for verified VoIP devices that have authenticated identities and caller ID service, and providing the telephone numbers of the verified VoIP devices to the unverified VoIP device, wherein the unverified VoIP device calls the verified VoIP devices and the verified VoIP devices detect telephone numbers of the unverified VoIP device. The method further comprises receiving the detected telephone numbers from the verified VoIP devices and determining if the detected telephone numbers match a telephone number provided by the unverified VoIP device, wherein the unverified VoIP device becomes verified if the telephone numbers match the telephone number provided by the VoIP device. | 01-27-2011 |
20110026698 | RICH CALLER ID WITH COMMUNICATION HISTORY - In an example embodiment, there is described a unified communication system that automatically presents a number of communication attempts from a caller since last contact with a caller, along with the caller identification information. Optionally, links may be provided to access detailed information about the past communication attempts. | 02-03-2011 |
20110038470 | Centrally Located Server Delivery Of Personalized Content To Telecommunications Devices - Methods and systems for personalized content delivery to telecommunications devices are disclosed. One system includes a signal intercept application configured to receive a signal relating to an incoming phone call to a telecommunications device. The system further includes a content server configured to receive a message from the signal intercept application on a data network, the message including identification information relating to the incoming phone call, the content server further configured to select content based on the identification information and transmit that information to the telecommunications device. | 02-17-2011 |
20110044443 | COMMUNICATION TERMINAL AND COMMUNICATION METHOD THEREOF - A communication terminal includes an obtaining unit, a judging unit, a removing unit, and a transmitting unit. The obtaining unit obtains a phone number which is associated with a message from a transmitter. The judging unit determines whether an international code precedes a telephone number used by the transmitter, and further for generating a first control signal when the phone number includes an international code preceding the telephone number. The removing unit removes the international code from the phone number in response to the first control signal to get the telephone number only. The transmitting unit communicates with the transmitter using the telephone number only. | 02-24-2011 |
20110069824 | TELEPHONE CALL SCREENING AND ROUTING DEVICE AND RELATED METHOD - A method for screening and routing incoming telephone calls includes extracting caller identification information from an incoming telephone call, providing a plurality of tables including a primary ring table, a secondary ring table, a voicemail table, a block call table, and a forward call table, and determining which one of the plurality of tables includes the caller identification information. The method further includes sending the incoming telephone call directly to voicemail without having a ring tone if the voicemail table includes the caller identification information, blocking the incoming telephone call if the block call table includes the caller identification information, and forwarding the incoming telephone call if the forward call table includes the caller identification information. | 03-24-2011 |
20110075826 | ASSIGNMENT OF FULL ENTERPRISE IDENTITY TO AUDIO CONFERENCE BRIDGES FOR IMPROVED CONFERENCE SCHEDULING AND CALL-IN EXPERIENCE - Systems and methods can provide an identity to a conference bridge; the identity including an email address for the conference bridge. When two or more people desire to conduct a conference, a person creates an invitation to the conference. The invitation can be an email invitation from a calendar program that can be sent to the invitees. The invitation can be sent to the conference bridge using the email address for the conference bridge. The conference bridge may then receive a call from a caller for a conference. The conference bridge can extract a caller identifier from the call and determine an email associated with the caller. The conference bridge may then retrieve the invitation having the email. Then, the conference bridge can attach the caller to the conference associated with the invitation. | 03-31-2011 |
20110075827 | SYSTEMS AND METHODS FOR GATHERING INFORMATION - A method for retrieving information may include receiving a telephone call from a caller and identifying a telephone number from which the telephone call was made. The method may also include retrieving information from a database based on the identified telephone number. The method may further include providing an audible message to the caller to verify whether the retrieved information is correct. | 03-31-2011 |
20110081009 | Method And Apparatus For Providing An Identifier For A Caller Id Function In A Telecommunication System - Method, apparatus, and computer readable medium for providing an identifier for a caller identifier (ID) function when processing a communication request between a calling party and a called party in a communication network is described. In some examples, an initial identifier for the caller ID function associated with the calling party is received. A determination is made if the calling party has a virtual identifier configured in the communication network. A determination is made if the called party has a predefined identifier associated with the calling party configured in the communication network. The initial identifier is replaced with a terminating identifier based on configuration of the virtual identifier and the predefined identifier in the communication network. | 04-07-2011 |
20110110508 | SYSTEM AND METHOD FOR TELEPHONE CALL CONTROL - A system for controlling incoming and/or outgoing calls on a telephone system having a single incoming/outgoing telephone line to which multiple telephone ports are connected. The system includes a database of instructions for processing calls, with the instructions being determined by the line owner. The system also includes a central processing unit for applying one or more of the user-specified instructions to selectively process an incoming or outgoing telephone call. The system may additionally include a caller identification device for identifying incoming caller numbers, and may process incoming calls according to the identity of the caller. The system may also include instructions for processing calls according to the time of day, or other user-specified parameters. Another aspect of the invention provides a method for controlling incoming and/or outgoing telephone calls, using the system and instructions described above. | 05-12-2011 |
20110110509 | COMMUNICATION TERMINAL DEVICE - A communication terminal device is capable of communicating with an external terminal device and an external information supplying device. The communication terminal device includes a receiving unit for receiving origination information from the external terminal device; a registration information storage unit for storing a destination of information transmission to the external terminal device as destination information; a searching unit for determining whether information for identifying the origination information exists in information in the external information supplying device; a destination information analyzing unit for retrieving retrieved information as the information for identifying the origination information from the information in the external information supplying device according to a determination result of the searching unit; and a destination registration unit for storing the retrieved information in the registration information storage unit according to the determination result of the searching unit. | 05-12-2011 |
20110116612 | METHOD AND SYSTEM FOR PROVIDING CALLER INFORMATION - A caller information providing system includes a caller device, a database and a receiver device, each of which is in communication with the network. The caller device has an identification code. According to the identification code, caller information of the caller device is provided by the database. The caller information of the caller device provided by the database is acquired through the network, and revealed by the receiver device. | 05-19-2011 |
20110129077 | METHODS AND SYSTEMS FOR REAL TIME DISPLAY OF CALLER LOCATION, PROFILE, AND TRUST RELATIONSHIP - Methods and systems to display, in real time, detailed attribute information regarding a calling party. This information may be presented to a user in conjunction with an incoming voice-call or message on the user's smartphone/mobile internet device (MID) or other mobile device. Such information can help him/her in real-time to decide whether to respond to the communication. Attribute information is collected at a caller attributes processing server and communicated to a receiver device of the called party. | 06-02-2011 |
20110135075 | METHOD AND SYSTEM FOR PROVIDING CALLER IDENTIFICATION BASED MESSAGING SERVICES - An approach provides caller identification-based messaging services. A user-defined message associated with a directory address of a communication device is received. The user-defined message is inserted into a caller identification field of a caller identification message. Establishment of a communication session is initiated with the communication device. The caller identification message is transmitted to the communication device for presentation of the user-defined message during establishment of the communication session. | 06-09-2011 |
20110150196 | TELEPHONE NUMBER MAPPING - A method may include receiving a telephone number mapping query associated with a call from a calling party to a called party. The method may also include identifying, based on the query, first routing information that identifies a call session control component to process the call, and second routing information that identifies a border control component. The method may further include forwarding the first routing information to the querying device, and forwarding the second routing information to the querying device when the query originated from outside a network servicing the called party. | 06-23-2011 |
20110164738 | METHOD, CALL PROCESSING SYSTEM AND COMPUTER-READABLE MEDIA FOR CONVEYING AN AUDIO ELEMENT TO A SOURCE DEVICE DURING AN OUTGOING CALL - The present invention discloses numerous implementations for conveying an audio element to a source device initiating an outgoing call while a user of the source device is waiting for a user of a destination device to answer the call. A call processing system receives a call request message from the source device, determines an audio element from a plurality of audio elements to convey to the source device and initiates conveyance of the audio element to the source device in response to receiving the call request message. The system then causes establishment of a media connection between the source and destination devices and terminates conveyance of the audio element to the source device prior to or substantially simultaneous with the establishment of the media connection between the source and destination devices. In various implementations, the source device may be implemented within the PSTN and/or an IP network. The audio element may comprise an audio file, an audio stream, scheduling information or other audio content. A subscriber associated with the source device may pre-configure the selection of the audio element to be conveyed in replace of the traditional ring tone. A communication device may also implement a method to convey an audio element to a user of the communication device during establishment of an outgoing call. | 07-07-2011 |
20110164739 | METHOD, CALL PROCESSING SYSTEM AND COMPUTER-READABLE MEDIA FOR CONVEYING AN AUDIO STREAM TO A SOURCE DEVICE DURING AN OUTGOING CALL - The present invention discloses numerous implementations for conveying an audio element to a source device initiating an outgoing call while a user of the source device is waiting for a user of a destination device to answer the call. A call processing system receives a call request message from the source device, determines an audio element from a plurality of audio elements to convey to the source device and initiates conveyance of the audio element to the source device in response to receiving the call request message. The system then causes establishment of a media connection between the source and destination devices and terminates conveyance of the audio element to the source device prior to or substantially simultaneous with the establishment of the media connection between the source and destination devices. In various implementations, the source device may be implemented within the PSTN and/or an IP network. The audio element may comprise an audio file, an audio stream, scheduling information or other audio content. A subscriber associated with the source device may pre-configure the selection of the audio element to be conveyed in replace of the traditional ring tone. A communication device may also implement a method to convey an audio element to a user of the communication device during establishment of an outgoing call. | 07-07-2011 |
20110176667 | BIOMETRIC IDENTIFICATION IN COMMUNICATION - A method is provided for identifying a calling party to a called party utilizing biometric information. Biometric information of first calling party is received. If stored, a calling party profile is retrieved based on first calling party biometric information. A call is placed to a called party. The first calling party profile is provided to called party. A biometric information change from first calling party biometric information to a second calling party biometric information is automatically detected, and it is determined whether the second party biometric information is stored. If stored, a second calling party profile of second calling party is retrieved and is provided to called party. Responsive to determining that the biometric information for second calling party is not stored, the called party is notified that the second calling party is communicating and the second calling party profile is automatically created based on second calling party biometric information. | 07-21-2011 |
20110194679 | Communication Ranking and Organization - Methods and apparatuses are disclosed herein for organizing communication information. Data received associated with a communication is recorded at the communication device. An identifier is associated with the communication. The identifier indicates a unique identity. A call score is calculated for the identifier at the communication device based on the communication. The particular identifier is ranked in a list in accordance with the calculated call score. | 08-11-2011 |
20110194680 | METHOD TO MANAGE MULTIPLE CALLER IDENTITIES IN A TELECOMMUNICATION SYSTEM - In a telecommunication system, providing to a recipient end point a caller identification (CID) from a calling end point, the calling end point including a default CID and at least one additional CID, the method includes receiving a call setup message from the calling end point, the call setup message including the additional CID, allocating a temporary end point for the call, from a pool of available end points, sending contact data for the allocated temporary end point to the calling end point, processing a first call received from the calling end point to the temporary end point, processing a second call to the recipient end point using the additional CID as the calling CID, and joining the first and second calls to generate a call from the calling end point to the recipient end point. | 08-11-2011 |
20110222677 | METHOD AND APPARATUS FOR NOTIFYING AN END USER OF A MESSAGING EVENT IN A MULTI-USER SETTING - A method and apparatus for notifying an end user of a messaging event in a multi-user setting is disclosed. An apparatus that incorporates teachings of the present disclosure may include, for example, a non-transitory computer-readable storage medium in a communication device which includes computer instructions at least for matching a caller identifier associated with a messaging event and entries in a plurality of contact books corresponding to a plurality of users, and identifying a plurality of parties to whom the messaging event is potentially directed based on the matching. Additional embodiments are disclosed. | 09-15-2011 |
20110255678 | Resolving Calling Line Identification Information - A computing device includes a processing unit and a system memory. The processing unit creates a normalization module programmed to modify a plurality of telephone numbers so that the telephone numbers conform to a specified format, creates a calling line manipulation module programmed to manipulate a calling line identification number to form a number for querying one or more databases including contact information, and creates a resource query module programmed to query the databases including the contacting information using the number, receive one or more query results from the databases, and select one of the query results for inclusion in a notification of a telephonic message. | 10-20-2011 |
20110293083 | SYSTEM AND METHOD FOR ACCESSING A VISUAL PHONE MENU - A system and method for providing access to a visual phone menu is disclosed. The system receives a phone number transmitted from a calling device to initiate a call, determines whether a visual phone menu (VPM) is available for the phone number, provides the calling device with a VPM address when a VPM exists, and proceeds with the call from the calling device to the phone number when a VPM does not exist. | 12-01-2011 |
20120002796 | METHOD AND SYSTEM FOR CALLED PARTY TO PROVIDE INDICATION INFORMATION TO CALLING PARTY - The present invention discloses a method for a called party to provide indication information for a calling party. The method includes the steps of: presetting the indication information to be provided to the calling party at the called party; before the called party answers the call in the connection procedure between the calling party and the called party, the network side obtaining the preset indication information from the called party and sending the indication information to the calling party. Accordingly, the present invention discloses a system for a called party to provide the indication information to a calling party. The present invention makes it possible that the called party flexibly selects the indication information to be provided to the calling party and the problem that only the indication info nation in the indication information database can be provided is avoided. | 01-05-2012 |
20120045046 | METHOD FOR AUGMENTING A VOICE CALL - A method includes receiving a query from an external entity for information about a call between a first user and a second user, determining a call identifier associated with the call and providing the call identifier to the external entity. Subsequently, when a request to alter the call and comprising the call identifier is received from the external entity, the call is altered the call in accordance with the request. | 02-23-2012 |
20120045047 | Intelligent call routing - A system routes a call from a Party A to Party B. The system includes a transport mechanism to route the call, a server coupled to the transport mechanism and to Party A and Party B, at least one database of at least one of Party A and Party B information and an interface. In response to a request by Party A to call Party B, the call is made between Party A and Party B, and Party B sees Party A's identification that need not be the same as a route the call has taken. | 02-23-2012 |
20120069980 | ANTI-LOOPING FOR A MULTIGATEWAY MULTI-CARRIER NETWORK - The present invention relates to systems and methods for detecting and terminating a looping condition occurring in a telecommunications network comprising receiving a call offer comprising receiving call identification data associated with the call offer at a switching component, querying a looping engine using the call identification data to detect a looping condition, identifying a number of occurrences of the call identification data within a predetermined time frame, comparing the number of occurrences against a predetermined count, and returning a message to the switching component based on the comparison, the message indicating whether a looping condition exists in the telecommunications network. | 03-22-2012 |
20120087485 | System and method for providing routing, mapping, and relative position information to users of a communication network - A system and method providing real-time position information of one party to another party by utilizing a conventional telecommunication network system (e.g., the telephone network, a mobile telecommunications network, a computer network, or the Internet). The present invention allows a caller and a receiver of a telephone call to provide to and receive from each other position information related to the caller and/or receiver's location, including address information, GPA coordinates, nearby fixed locations (e.g., a parking structure), etc. The present invention allows a caller and receiver to retrieve routing instructions or maps for travelling to/from one another. A party may locate the position of another party via entry of the other party's unique identifier (e.g., a phone number of the other party's mobile phone). The position information of a party may be concurrently delivered to another party's computer terminal whereby the other party can process the information in further detail. | 04-12-2012 |
20120155625 | Method and Apparatus for Displaying a Customized Caller Line Identification - A method and apparatus for a customized CLI comprise receiving, by a network element, a first message from a transmitting device during a call set up. The network element then retrieves an identification of the transmitting device from the first message and obtains a first Caller Line Identification (CLI) of the transmitting device corresponding to the retrieved identification. Further, the network element determines whether the first message includes a first indicator and retrieves a data message from the first message when the first message includes a first indicator. The network element then adds the data message, the first CLI, and a second indicator to a second message and transmits the second message to a receiving device during the same call set up, for displaying a customized CLI on the receiving device, thereby alerting a user of the receiving device of an incoming call. | 06-21-2012 |
20120155626 | Method and Apparatus for Displaying a Customized Caller Line Identification - A method and apparatus for a customized CLI comprise receiving, by a network element, a first SET-UP message from a transmitting device during a call set up. The network element then retrieves an identification of the transmitting device from the first SET-UP message and obtains a first Caller Line Identification (CLI) of the transmitting device corresponding to the retrieved identification. Further, the network element determines whether the first SET-UP message includes a first indicator and retrieves a data message from the first SET-UP message when the first SET-UP message includes a first indicator. The network element then adds the data message, the first CLI, and a second indicator to a second SET-UP message and transmits the second SET-UP message to a receiving device during the same call set up, for displaying a customized CLI on the receiving device, thereby alerting a user of the receiving device of an incoming call. | 06-21-2012 |
20120195417 | METHOD OF USING FLEXIBLE DISPLAY NAMES IN INTERNET PROTOCOL MULTIMEDIA SUBSYSTEM NETWORKS - The present invention provides a method for supporting flexible display names in a communication network. One embodiment of the method includes selecting, at a network entity, one of a plurality of display names for a calling party in response to receiving a request to initiate a call from the calling party to a called party. This embodiment of the method also includes transmitting a message from the network entity towards the called party. The message includes the selected display name for the calling party. | 08-02-2012 |
20120219132 | Dynamic Call Management and Display - An embodiment includes one or more call systems and a computer processor communicatively coupled with the one or more call systems. The computer processor is configured to receive a communication from a first call system of the one or more call systems. The computer processor is further configured to retrieve recipient data from a second call system of the one or more call systems. The recipient data includes one or more receiver conditions. The computer is additionally configured to determine if the one or more receiver conditions have been met, and if they have been met, the computer processor forwards the communication to the second call system. | 08-30-2012 |
20120219133 | METHOD AND APPARATUS FOR THE PROCESSING OF DATA RELATING TO CALENDAR ENTRIES - Embodiments of the invention are concerned with processing data relating to calendar entries. In one embodiment processing includes detecting a correspondence between a telephone number and at least one characteristic of a calendar workspace item, and processing data relating to a communications event identified by the telephone number on the basis of the detected correspondence. The processing may include triggering a notification for an incoming communications event, such as a telephone call or text message, that is received by a telephony device. | 08-30-2012 |
20120219134 | APPARATUS, AND ASSOCIATED METHOD, FOR FACILITATING SCREENING OF A TERMINATING COMMUNICATION - An apparatus, and an associated method, facilitates operation of a telephonic device at which a voice call or other communication is to be terminated. When the terminating communication is detected, an attempt is made to determine the name identity of the originator of the communication. If the identity cannot be ascertained, a request is made for additional information to be sent. The additional information includes, for instance, voice data entered by the originator that identifies the originator by name. The additional information is returned to the terminating device and the additional information is displayed, facilitating selection of whether to accept the terminating communication. | 08-30-2012 |
20120307993 | Method and System for Resolving Phone Numbers for Filtering Voice Calls - A private branch exchange (PBX) server determines a caller identification (ID) of a voice call received from a first phone system attempting to reach a second phone system. The PBX server transmits a request to a remote phone number resolving server for categorizing the caller ID. In response to a response received from the remote phone number resolving server indicating one or more categories associated with the caller ID, the PBX server processes the voice call based on the one or more categories. | 12-06-2012 |
20130163736 | SERVICE PROVIDER IDENTIFIER - The present invention provides methods, systems and apparatus for providing service provider information for a user communication device. A targeted communication link associated with a target service provider is determined using a user communication device associated with a user service provider. The determination of the indicator for the target service provider may be with a user service provider Central Office or server. An indicator of the target service provider is received and displayed on the user communication device. Communication services available to the communication device are determined and presented to the communication device by audible or visual signals. Representations of services available or restricted to the user communication device are provided to the user device. Restricted services may be enabled by override options. | 06-27-2013 |
20130216033 | INFORMATION PROCESSING SYSTEM, MESSAGE SERVER, AND CONTROL METHOD AND CONTROL PROGRAM THEREOF - A system according to the present invention includes a calling terminal that makes a call, a called terminal that can receive the call from the calling terminal, and a message server that stores in advance a plurality of messages correlated with call results to the called terminal from the calling terminal, selects a first message from the plurality of messages on the basis of the call results, and transmit the first message to the called terminal. | 08-22-2013 |
20130223604 | Method and Apparatus Pertaining to Presenting Incoming-Call Identifiers - A control circuit determines a contact number as corresponds to an incoming call, accesses a contacts list to identify at least one contact identifier as corresponds to that contact number, and then makes a corresponding decision and/or takes a corresponding action regarding the display of more than one contact identifier as corresponds to the contact number and/or a numeric representation of how many contact identifiers correspond to the contact number. This can comprise simultaneously displaying at least two contact identifiers as correspond to the incoming contact number. These multiple identifiers can be displayed in a predetermined order. For example, earlier-entered contact identifiers may be presented ahead of later-entered contact identifiers. By another approach, the foregoing can comprise displaying only one of the candidate contact identifiers along with a numeric representation of how many contact identifiers correspond to the contact number. | 08-29-2013 |
20130322612 | Phone Number Verification - A method of altering a caller line identification in a phone service is disclosed. The method includes receiving, via a user interface, a phone number from a user of the phone number. A to-be called phone number is then selected from a pool of phone numbers. The to-be called phone number is temporarily associated with the phone service for a selected period of time. The to-be called phone number is displayed on the user interface. Via the user interface, the user is requested to call back the displayed to-be called phone number within the selected period of time. | 12-05-2013 |
20130329876 | SYSTEMS AND METHODS FOR RETRIEVING CONTENT IN A UNIFIED COMMUNICATIONS ENVIRONMENT - Described are a system and method for processing content in a unified communications environment. As part of an electronic communication session between a first party electronic device and at least one second party electronic device, an identifier is received from the first party electronic device at the at least one second party electronic device. A search is performed for collaborative history data at the second party electronic device using the identifier. Data related to the electronic communication session and/or the collaborative history data is presented at the second party electronic device. | 12-12-2013 |
20140064470 | PROVISION OF TELEPHONY CALLER ID SERVICE VIA COMMON INSTANT COMMUNICATIONS CLIENTS - An approach is provided for supporting telephony services over a data network. A communication network establishes a voice session from a calling station to a called station associated with a user. A service platform, in communication with the communication network, obtains Caller ID information corresponding to the voice session, and determines an instant communication client of the user. The Caller ID information is transmitted over the data network to the instant communication client for display of the Caller ID information. | 03-06-2014 |
20140112463 | METHOD AND SYSTEM TO ESTABLISH A CALL TO A CONTACT CENTER - A method to establish a call to a contact center from a smart device includes: scanning a code with a camera or sensor of the smart device; decoding the code to obtain a reference to a call application; running the call application; decoding the code to obtain a telephone number or reference to a telephone number of the contact center and content data; initiating a telephone call to the contact center; transferring the content data and a caller identification over a data network to a remote data storage system; the contact center contacting the remote data storage system to verify presence of content data associated with the caller identification of the telephone call; and the contact center obtaining the content data and using the content data for further handling the telephone call. | 04-24-2014 |
20140185784 | Method And System For Providing Enhanced Caller Identification Information Including Total Call Control For All Received Calls - All calls terminating to a customer's directory number are intercepted. If caller identification information can be presented, the call is forwarded to a service node for disposition. The service node reconfigures signaling information of the call so that the call is not intercepted, then forwards the call to the subscriber's telephone. When the call is answered, the service node states the name or telephone number of the calling party which has been retrieved from the signaling information. The caller can decide whether to take the call, deny the call, send the call to voice mail or send a sales refusal message or other disposition option. | 07-03-2014 |
20140198904 | Telephone Number Sharing Configuration - A system and a method are disclosed for providing telephone number sharing services to subscribers over public switched telephone network or data network. The disclosed system maintains a bank of reusable caller identifiers (IDs). The system receives call details of a call from a subscriber of the system. The call details include a caller identifier (ID) preference of the subscriber and a called number corresponding to the called party. The system stores the call details in a database. The system determines whether the call from the subscriber is a first call to the called number. In response to the call being the first call to the called number, the system assigns a call ID from the bank of reusable caller IDs that satisfies the reusable caller ID preference of the subscriber, and connects the call to the called number along with the caller ID. | 07-17-2014 |
20140211929 | METHOD AND APPARATUS FOR IDENTIFYING AND MANAGING PARTICIPANTS IN A CONFERENCE ROOM - Systems and methods for identifying participants present in a communication session are disclosed. More particularly, the identification of participants using a shared communication endpoint is enabled. Identification can include receiving information from a first participant that identifies a second participant. The identification of the second participant can include receiving a selection of the second participant from a list of expected conference participants presented to the first participant through a communication device associated with the first participant, after the first participant has been registered as a participant in the communication session. | 07-31-2014 |
20140254782 | Enhanced Call Return in a Communications Network - Methods for enabling enhanced call return in a communications network is disclosed. In some embodiments, the method includes receiving an incoming telephone call from a caller, wherein the incoming telephone call identifies a subscriber as a callee thereof; capturing caller-specific information for the caller, wherein the caller-specific information includes at least one of the name of the caller and the telephone number of the caller; and storing the caller-specific information into an intelligent peripheral (IP) within the network. Some embodiments of the methods include allowing the subscriber to access the caller-specific information stored in the IP. In some embodiments, the subscriber subscribes to an enhanced call return (ECR) feature as part of a service plan. The ECR feature allows the subscriber to access caller-specific information for a predetermined number of past callers and also to return calls from those past callers. | 09-11-2014 |
20140328477 | METHOD FOR INDICATING THE CONTEXT OF A CALL TO A CALLED PARTY - In embodiments of the disclosed technology, a plurality of ratings of websites is received, wherein each rating is associated with a category and a rater and each rater is associated with at least one group. A selection of a category is received from the user, wherein the user is associated with at least one group. One website location (or a plurality of website locations) is provided in the category to the user based on at least one rating of the plurality of ratings provided by at least one of the raters, wherein at least one group associated with the rater and at least one the group associated with the user are the same group. | 11-06-2014 |
20140334616 | METHOD FOR PROVIDING CALL LOG AND ELECTRONIC DEVICE THEREOF - A method of providing a call log in an electronic device is provided. The method includes displaying a content including call identifier information, storing information corresponding to the call identifier information from the content, and using the stored information for at least one of a call log and a contact list. | 11-13-2014 |
20150086000 | REAL-TIME VOICE PAGING VOICE AUGMENTED CALLER ID / RING TONE ALIAS - A communication device and method can include one or more processors operatively coupled to memory and an audible output device, where the one or more processors receive a call from a calling party that includes caller identification information and a voice paging message associated with the caller identification information, presenting the caller identification information, presenting the voice paging message as an alias of or to a ring tone or interleaved with the ring tone before the call from the calling party is answered or rejected. Other embodiments are disclosed. | 03-26-2015 |
20150117624 | TRACKING AND MANAGEMENT OF VOICE CALLS AND FORM SUBMISSIONS RELATED TO ACCESSING NETWORK BASED CONTENT - Systems and methods for call and lead tracking are disclosed. The systems and methods may generally include receiving a request sent to a database stored on a computer readable medium in response to online activity and any user information that may be collected or known, creating a record in the database in response to the request, generating a code associated with the record, assigning a call extension corresponding to the code such that the call extension is associated with the record, and associating the incoming call, web activity, as well as resulting financial transactions and follow-on activities with the website activities. The association may happen through remote communication with a system that receives the incoming call. | 04-30-2015 |
20160182712 | METHOD FOR TRANSMITTING DATA RELATED TO A CALL | 06-23-2016 |
20160381216 | Method for Indicating the Context of a Call to a Called Party - In embodiments of the disclosed technology, a plurality of ratings of websites is received, wherein each rating is associated with a category and a rater and each rater is associated with at least one group. A selection of a category is received from the user, wherein the user is associated with at least one group. One website location (or a plurality of website locations) is provided in the category to the user based on at least one rating of the plurality of ratings provided by at least one of the raters, wherein at least one group associated with the rater and at least one the group associated with the user are the same group. | 12-29-2016 |