Class / Patent application number | Description | Number of patent applications / Date published |
379930210 | Having conferencing | 18 |
20080310607 | Presence Based DTMF Signaling Enablement of Voice Communication Controller and Method - A voice communication controller (e.g., private branch exchange (PBX)) is described herein which can automatically enable an outbound dual tone multi-frequency (DTMF) feature for one of it's extensions that is attached to a phone which belongs to a user while that user is or is likely to be participating in a session with an external DTMF communication system (e.g., a conference/collaboration bridge, an interactive voice response (IVR) system, or a voice mail system). This is desirable because if the user presses button(s) on their phone then the voice communication controller which has enabled the outbound DTMF feature will not attempt to process the corresponding DTMF digit(s) but instead will automatically transfer the corresponding DTMF signal(s) to the external DTMF communication system. | 12-18-2008 |
20090052643 | VOICE CONFERENCE APPARATUS, VOICE CONFERENCE SYSTEM AND METHOD FOR REALIZING A VOICE CONFERENCE - A voice conference apparatus consists of at least one base conference block having three or more signal ports, each including an input for a digitalized voice signal and an output for a digitalized voice signal, wherein a base conference block is configured such that, at a signal port, optionally a terminal or another base conference block may be coupled up using a coupler for the realization of a voice conference apparatus extended with respect to the number of participants or in terms of space, and wherein a base conference block is configured to enable a voice conference among the terminals or base conference blocks coupled thereto, and a remote coupler configured to couple a base conference block with at least one other spatially remote base conference block in order to enable a spatially extended voice conference. A voice conference system may be composed of at least two spatially separate voice conference apparatuses and is structured in a decentralized and modular way and is flexibly extensible. | 02-26-2009 |
20090175427 | INTELLIGENT SWITCHING SYSTEM FOR VOICE AND DATA - A teleconferencing system for voice and data provides interconnections among user sites via a central station. User stations at user sites each alternate operation between a data mode connecting a user computer and modem to a user telephone communication path and a voice mode connecting a telephony circuit to the communication path. The teleconferencing system is adapted for conducting a voice conference over standard telephone lines while allowing simultaneous viewing of data objects such as slides, graphs, or text. A host computer connected to the central station serves as a central repository for storage and retrieval of data objects for use in teleconferences. | 07-09-2009 |
20090252310 | Dial Up Telephone Conferencing System Controlled by an Online Computer Network - In a telephone conferencing system, a digital communication network such as the Internet is used to establish and control the telephone connections between multiple conferees with the telephone network being the means of exchanging verbal information. Each conferee may have a computer connected to the digital network, and each has an independent telephone instrument connected to the public switched telephone network. An in-charge conferee utilizes his computer containing appropriate software to initiate the conference and to control the participation of the conferees. The in-charge conferee sends digital control signals to a switch interface controlling a telephone switch as a gateway to the telephone network using SS | 10-08-2009 |
20090285374 | METHOD AND SYSTEM FOR CONTROLLING A CONFERENCE - A conference control method includes: an Application Server (AS) sets a digit collection template for the conference session; a Media Resource Server (MRS) detects and collects dialing operations of participants on the conference session according to the digit collection template set by the AS, and reports the digit collection result to the AS; the AS controls the conference according to the received digit collection result. A conference control system includes an AS and an MRS, where the AS is adapted to set a digit collection template for the conference session and send the set digit collection template information to the MRS, and adapted to receive the digit collection result from the MRS and control a conference according to the received digit collection result; the MRS is adapted to detect and collect dialing operations of participants on the conference session according to the digit collection template set by the AS, and send the digit collection result to the AS. The present disclosure provides a flexible conference control method without imposing any special requirement on the user terminal. | 11-19-2009 |
20100054434 | Integrated Chat Client with Receiving Party Choice - Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided. | 03-04-2010 |
20100202599 | METHOD AND APPARATUS FOR ESTABLISHING A DATA LINK BASED ON A POTS CONNECTION - In a communications system, after parties form a dial up voice telephone connection, the parties respective communications devices automatically create or leverage machine readable features or content of the telephone connection to identify the parties to each other or to a rendezvous server, and thereafter the communications devices and/or the rendezvous server automatically establishes a data link between the parties. | 08-12-2010 |
20100296641 | SYSTEM AND METHOD FOR PROVIDING CHAT-BASED CRISIS MANAGEMENT SERVICES - An approach is provided for chat-based crisis management services. A crisis situation is recognized based on one or more events. Individuals needed for crisis management are identified and a bridge communication channel for a plurality of the identified individuals is facilitated. Data is shared among the identified individuals that participate in a chat session on the bridged communication channel. Dated exchanged among the participants is stored during the chat session. Access to the stored chat data is provided to the participants. | 11-25-2010 |
20110110505 | MIXED MEDIA CONFERENCING - Multiple users participate in a conference while taking maximum advantage of hardware and bandwidth capabilities of each participant. Each user's system makes known to a directory service its hardware sending and receiving capabilities. The directory service makes this information available to other users who may then wish to join a conference with the user. An initiating user sends invitations via the directory service to the remote users. Each user that accepts an invitation transmits its network address to the initiating user, who then establishes a peer-to-peer connection with each of the remote users. Each participant system exchanges information about hardware capabilities and bandwidth, and a conference manager determines a best model for connecting each of the participants. Depending on the hardware and bandwidth capabilities of the participants, the manager chooses from a duplicate streams model, a multicast model, and a host-among-peers model for connecting the participants. | 05-12-2011 |
20110150194 | Web-Enabled Conferencing and Meeting Implementations with Flexible User Calling Features - Meeting and conferencing systems and methods are implemented in a variety of manners. Consistent with an embodiment of the present disclosure, a meeting system is implemented that includes a computer server arrangement with at least one processor. The computer server arrangement is configured to provide a web-accessible virtual meeting interface. The arrangement can receive meeting scheduling data from the virtual meeting interface, the meeting scheduling data including participant identifying information and meeting time information. The arrangement initiates a telephone call, in response to the meeting time information and the participant identifying information, with the at least one participant identified by the identifying information. In response to the at least one participant answering the telephone call, audio from the telephone call is merged with audio from other participants. The merged audio is provided to the at least one participant and the other participants. | 06-23-2011 |
20110222676 | IMAGE DISPLAY APPARATUS, TELECONFERENCING DEVICE, AND IMAGE DISPLAY METHOD - A purpose of the invention is to provide an image display apparatus capable of allowing a user at its own location to recognize a position of a subsidiary display region on a display screen at a counterpart location. The image display apparatus can configure a plurality of display regions on the display screen. The image display apparatus receives, via a network | 09-15-2011 |
20120170728 | Voice-Enabling Kiosks with Mobile Devices - A kiosk is voice-enabled using a mobile device of a customer. The kiosk receives customer identification information identifying the customer and determines conference call information based on the customer identification information. The conference call information enables a conference call to be established between a mobile device of the customer and a call center agent associated with the kiosk. | 07-05-2012 |
20120294432 | System and Method for Collaborative Content Creation on the Telecom Web - A system and method that enables the collaborative creation and editing of content on a VoiceSite over a telephone. The system and method enables the collaborative creation and editing of content on the VoiceSite by allowing one or multiple users (authors) to generate and edit the content of the VoiceSite at the same or different times. A Collaboration Manager is utilized to manage calls to/from one or more users. A VoiGen component utilizes voice-activated prompts to allow the one or more users to perform at least one of specify user preferences, load templates, store user preferences and service options, parse through obtained data, and generate/edit the VoiceSite based on the inputs provided by the one or multiple users. A Session Manager stores user specific information and ensures that the content provided by multiple users, including edits/changes, is integrated without conflicts. | 11-22-2012 |
20120321059 | METHODS AND SYSTEMS FOR MONITORING CONTACT CENTER OPERATIONS - A console for monitoring contact center operations is provided. The console comprises a camera for capturing a field of view of a contact center environment and a screen for displaying the captured field of view. The camera further comprises an identifier recognition module for determining an identifier from an element in the captured field of view displayed on the screen; and an interface for transmitting a request including the identifier to a contact center server and receiving from the contact center server, information associated with the identifier; wherein the screen is further arranged to display an overlay of the information on the captured field of view, to create an augmented reality of the contact center environment on the screen. | 12-20-2012 |
20120321060 | METHOD AND SYSTEM FOR CREATING CONFERENCE CALLS FROM MESSAGES - Presented are systems and methods of creating conference calls from messages. A message is acquired that includes conference call details. A conference call schedule system is activated and generates a conference call invitation. Conference call dialing details are automatically acquired for the conference call invitation from a user profile. The conference call invitation is automatically populated, based on the activation, with the conference call details and the conference call dialing details. Additionally, the conference call invitation is sent to one or more invitees, where at least one of the invitees are also message addressees. | 12-20-2012 |
20130039480 | TELEPHONE FUNCTIONS FOR COMPUTERS - An embodiment may include, in response to selecting of a displayed telephone number, prompting issuance of a click command to make an outgoing call to the displayed telephone number. The selecting may be indicated by highlighting the displayed telephone number. In response to an incoming call, a message may be displayed from an operating system. The message may include caller ID data and may prompt issuing of other click commands that, if issued, may result in answering the incoming call, conferencing the incoming call with the outgoing call, and placing on hold the outgoing call. | 02-14-2013 |
20140064465 | CALENDAR-BASED CALLING - A calendar included in a computing device receives an item relating to a conference call. An automated parser is used to parse the item to obtain information relating to the conference call. The conference call information in is stored a conference application and is used to initiate a conference call. | 03-06-2014 |
20140294165 | INTELLIGENT SWITCHING SYSTEM FOR VOICE AND DATA - A teleconferencing system for voice and data provides interconnections among user sites via a central station. User stations at user sites each alternate operation between a data mode connecting a user computer and modem to a user telephone communication path and a voice mode connecting a telephony circuit to the communication path. The teleconferencing system is adapted for conducting a voice conference over standard telephone lines while allowing simultaneous viewing of data objects such as slides, graphs, or text. A host computer connected to the central station serves as a central repository for storage and retrieval of data objects for use in teleconferences. | 10-02-2014 |