Class / Patent application number | Description | Number of patent applications / Date published |
379880230 | Controlled by subscriber or caller | 48 |
20080198984 | Method of producing an item for conveying an audio greeting - An item for conveying an audio greeting is produced. A request is received for dispatching an item to a recipient, an audio greeting is received, the audio greeting is downloaded to the item as a digital file and the item is dispatched to the recipient. | 08-21-2008 |
20080260117 | Techniques for Handling Messages in a Messaging System - A technique for handling messages in a messaging system includes receiving a playback request for a message. A first user control input that is associated with the playback request for the message is then received. The first user control input corresponds to a fast-forward function or a rewind function. It is then determined whether a second user control input, which corresponds to a same function as the first user control input, is received prior to expiration of a first time period. The playback request for the message is then serviced using a first offset when the second user control input is not received prior to expiration of the first time period or using a second offset, which is different than the first offset, when the second user control input is received prior to expiration of the first time period. | 10-23-2008 |
20080260118 | PRODUCT, METHOD AND SYSTEM FOR ENHANCED VOICEMAIL MANAGEMENT - The invention discloses enhanced voicemail system management through user-defined “access rules” that can be modified by a telephone account owner to provide permission and/or set a time duration for recording a message left by an incoming caller. | 10-23-2008 |
20080304637 | METHOD AND SYSTEM FOR PROVIDING INTELLIGENT CALL REJECTION AND CALL ROLLOVER IN A TELEPHONY NETWORK - A system and method may include receiving a call connection request associated with a calling device over a telephony network, the call connection request requesting establishment of a telephone call. The system and method may further include presenting a plurality of call rejection options, each of the plurality of call rejection options being associated with separate call rejection messages, and determining which one of the plurality of call rejection options is selected, where the plurality of call rejection options permit a called party to intelligently reject a phone call. | 12-11-2008 |
20090003555 | System and method for an outbound greeting - A system and method for sending an outbound greeting. User input is received specifying a recipient, a date, and a time for delivery of the outbound greeting. The outbound greeting is received. The outbound greeting is stored for future delivery. A call is initiated to the recipient in response to the date and the time specified by the user input being met. | 01-01-2009 |
20090003556 | Method And Apparatus For Management Of Electronic Greetings Using A Telecommunication Service - Method, apparatus, and computer readable medium for managing an electronic greeting in a telecommunication system are described. In some examples, a call from a subscriber is received via the telecommunication system. Descriptions of pre-recorded electronic content are played in the call. A selection of one or more items of the pre-recorded electronic content is received. An electronic greeting template is formed from the one or more items of the pre-recorded electronic content. The electronic greeting template is sent towards the subscriber via the telecommunication system, where the subscriber may then further manage the electronic greeting template as desired. | 01-01-2009 |
20090003557 | TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS - A communication device capable of participating in a conversation over a network. The communication device includes an encoder to receive and encode media locally created using the communication device and associated with the conversation and a transmitter to transmit over the network the locally created media to one or more participants of the conversation. The communication device also includes a receiver to receive media from the one or more participants of the conversation over the network and a time-shifting buffer to store in a time-based format both the media received over the communication network and the locally created media. The time-shifting buffer enables the communication device to either (i) render the media received over the network in a near real-time mode or (ii) render both the media received over the network and the locally created media in a time-shifted mode by retrieving the stored media from the time-shifting buffer. A conversation management system enables the communication device to transition rendering of the media of the conversation between the time-shifted mode and the near real-time mode without interrupting the ongoing storage of the media of the conversation received at the communication device over the network into the time-shifting buffer. By associating the locally created media and the media received over the network, the conversation is constituted. | 01-01-2009 |
20090010403 | Method for Minimizing Message Collision in a Device - A method for minimizing message collision in a device is presented. Two or more overlapping real-time streaming simplex audio messages are received. One of the audio messages is forwarded to be reproduced while the other is stored. Forwarding of the delayed audio message is delayed such that overlapping reproduction of the audio messages is minimized. Reproduction is delayed until a predetermined clock time expires or is dependent on one or more of: the length of the second audio message or the amount of overlap of the first and second audio messages. | 01-08-2009 |
20090028304 | SYSTEM AND METHOD FOR VOICEMAIL INTERRUPTION - The system of the present invention allows the recipient in a call to interrupt a voicemail message if the caller is still in the voicemail session with the recipient's voicemail box. The system has a Voicemail Session Monitor and an Interrupt Handler. In the method of the present invention, the voicemail connection is monitored by the recipient's phone and interrupted when the line is picked up, connecting the two parties if the calling party accepts the invitation. The receiving party is offered an invitation to accept the interrupt or to allow the calling user to stay in the voicemail system. | 01-29-2009 |
20090154669 | CREATION AND MANAGEMENT OF VOICEMAIL GREETINGS FOR MOBILE COMMUNICATION DEVICES - Methods, graphical user interfaces and devices for creation and management of voicemail greetings are disclosed. A user of a mobile communication device can create and manage multiple voicemail greetings. In one aspect, a user of a mobile communication device can create customized voicemails. The customized voicemails can be assigned to specific contacts (or groups of contacts) known to the mobile communication device. The customized voicemail greetings can also have controlled expiration dates. In another aspect, customized voicemails can be assigned to incoming calls in real-time. | 06-18-2009 |
20090180598 | VISUAL VOICE MESSAGING STATE SYNCHRONIZATION - Managing shared voice messages across the multiple voice messaging systems of the various recipients of a message. A server may act as a gateway and may interact with the multiple voice messaging systems and multiple user devices of the recipients. The server may retrieve voice messages from the sender voice messaging system and may transmit the voice message to the disparate voice messaging systems of the recipients with or without user assistance. The voice messages may be transcoded as necessary. The server then may determine the status of the voice message in the voice messaging systems of the recipients and may update the message status in the sender's and the recipients' voice message systems accordingly. | 07-16-2009 |
20090202052 | METHOD, SYSTEM AND ARTICLE OF MANUFACTURE FOR BOOKMARKING VOICEMAIL MESSAGES - A voicemail system includes a voicemail bookmarking procedure that permits users to bookmark voicemail messages during message playback. Upon receiving a bookmark request from a user, the procedure generates a bookmark pointer defining a starting point for subsequent playback of the message. The bookmark pointer can be based, in part, on a timing offset value entered by the user while making the bookmark request. The timing offset value defines a user-selected playback starting point that occurs before the message time at which the bookmark request was made. The value of the timing offset can be user selected. | 08-13-2009 |
20090207982 | METHOD AND SYSTEM FOR VOICE MAIL PAUSING - A method and system for automatically pausing a remote voicemail recording to answer an incoming call and to notify an incoming caller of a user voicemail interaction. A command to pause the voicemail recording can be determined by the user prior to establishing the voicemail recording. Upon receiving an incoming call the user can be notified of the incoming call prior to terminating the voicemail recording. The command for pausing voicemail recording can be sent to a voicemail system to pause the voicemail recording if the user opts to receive the incoming call. When the call is concluded, the user can be returned to the voicemail system with options such as resume recording, playback, delete, or cancel the message. | 08-20-2009 |
20090207983 | Method and a system for delivering messages to calling parties - A method for delivering a message to a calling party. The method comprises receiving a destination number of a destination party via a network. The destination number is dialed by a calling party. The method further comprises identifying data that characterizes the destination party, selecting one or more messages from a plurality of messages according to the identified data, and delivering the at least one message to the calling party. | 08-20-2009 |
20090207984 | SYSTEM AND METHOD FOR VISUAL VOICEMAIL UTILIZING A SET-TOP BOX - A system and method for managing voicemail locally through a set-top box. A call is received from a caller. The call is intercepted utilizing a set-top box. An indicator is displayed to a television in communication with the set-top box. The indicator being indicative of the message being recorded. One or more messages are visually represented to a user in response to the user selecting a channel of the set-top box, the channel being associated with voicemail. The one or more messages are managed in response to user input received through a re remote control in communication with the set-top box. | 08-20-2009 |
20090214008 | METHOD AND SYSTEM FOR LOCATION BASED RING BACK TONES - A method and system of providing ring back tone (RBT) content to a calling party, based on obtaining location based data related to a terminal, correlating the location based data to RBT content and providing the correlated RBT content to the calling party. The method and system is further adapted to apply rules selected by an RBT subscriber in connection with the provision of RBT content to a calling party. The RBT content is localized to the location of the called party. For example, the RBT content can be one selected from the group consisting of regional or local music, regional or local speech, regional or local news, regional or local events calendar, regional or local sports, regional or local weather, and regional or local time. | 08-27-2009 |
20090245486 | METHOD AND SYSTEM FOR IN-PROGRESS VOICEMAIL TRANSFER BASED ON IDENTITY - A method, system and computer-usable medium for terminating an in-progress voicemail and immediately connecting callers to each other based on identity. A telephone system can be enabled to detect that a calling party (e.g., subscriber “A”) receives no answer from a called party (e.g., subscriber “B”) and if the calling party is a current voicemail recipient from the called party then the voicemail message can be discarded by the telephone system. Such an approach enables an immediate connection between the calling party and the called party to each other by a call switching component. The incomplete voicemail message in the voicemail system is automatically discarded. A command to discard and/or erase the voicemail message can be predetermined by the telephone system. | 10-01-2009 |
20100034363 | Telephonic Repeat Method - A method, system and computer program product for assigning one or more conditions to a telephonic communication system to enable recording, replaying, and pausing of a telephone conversation. Recording of a telephone conversation may be manually or dynamically initiated during the telephone conversation. Dynamic replay of a telephone conversation is automatically initiated when a conversation experiences insufficient call quality, an interruption to the telephone service is detected, the user is distracted, a displacement of the user's phone is detected, or the user toggles between listening modes. A pause mode is automatically entered into during the telephone conversation when a section of the telephone conversation is replayed. An automated pause alert may be played during repeat of the telephone conversation to inform one or more parties that the user is temporarily unavailable. Real-time access to the telephone conversation is resumed when the replaying of the recorded telephone conversation has ended. | 02-11-2010 |
20100046724 | APPARATUS AND METHOD FOR ENSURING A REAL-TIME CONNECTION BETWEEN USERS AND SELECTED SERVICE PROVIDER USING VOICE MAIL - A method and apparatus are described for ensuring a real-time connection between users and selected service providers using voice mail. The system enables seekers of a wide array of services to select, contact, converse, and pay for a service provider using a communications device such as the telephone. A seeker locates a service provider by providing the name of a profession, which is recognized by the system's software. Once a service provider is selected, the system connects the seeker with the service provider for a live conversation. However, during service provider unavailability, the system enables the seeker to leave a voice mail message for the service provider and reconnects the user and service provider once the message is reviewed by the service provider. The system automatically bills the seeker for the time spent conversing with the service provider and compensates the service provider. | 02-25-2010 |
20100054433 | Verifying authenticity of voice mail participants in telephony networks - A method includes receiving an authentication certificate of a voice mail account holder and/or an authentication certificate of a caller wanting to leave a voice mail message the holders' voice mail account. A voice mail apparatus that provides voice mail service for the voice mail account holder performs such receiving. The account holder and/or the caller are authenticated after receiving the authentication certificate of the party being authenticated. Authenticating the account holder and/or the caller is performed using authentication information contained within the respective certificate. After such authentication is successfully performed, a voice mail message record can be created in the account of the account holder. Such creating includes allowing the caller to store the message in the account of the account holder in addition to associating authenticated identification information of the caller with the message and/or providing authenticated identification of the account holder to the caller. | 03-04-2010 |
20100124317 | SYSTEM AND METHOD FOR CALL WAITING SIGNAL RESPONSES - A prepared response communication system includes a receiver to receive response codes from at least a first communications device, and a call response module to respond in accordance with the response codes to an attempt by a second communications device to call the first communications device. A communications device includes an incoming call interceptor to intercept incoming calls from at least a second device, and an incoming call response application to enable a user of the communications device to respond in a pre-determined manner to the second device. | 05-20-2010 |
20100226484 | METHOD OF OPERATING A TELECOMMUNICATIONS SYSTEM FOR PROVIDING A REMOTELY ACCESSIBLE PERSONAL TELEPHONE DIRECTORY - A driver observation system has a plurality of camera modules mounted to an exterior area of a vehicle for providing real time video images on an exterior area of the vehicle. A control mechanism is coupled to the plurality of camera modules to control operation of each of the plurality of camera modules and to switch between different camera modules for viewing. A display system coupled to the control mechanism to show the real time video images. A recording device is coupled to the control mechanism for storing the real time video images. | 09-09-2010 |
20100246785 | USER-INITIATED RETURN COMMUNICATION - Techniques to defer an incoming communication and then schedule a follow up communication are disclosed. A communication recipient can defer an incoming communication and schedule a return communication time. The return communication may be manually deferred by a user and/or automatically deferred based at least in part on availability of a user on an appointment calendar. | 09-30-2010 |
20100266109 | METHODS AND APPARATUS TO PROVIDE A TELEPHONE SYSTEM CONFIGURATION INTERFACE - Methods and apparatus for a telephone customer to configure telephone service for multiple users at a single location associated with the customer. The location has at least two telephones, at least two phone numbers and a voice mail box. The telephone customer is visually provided an option to assign one of the phone numbers to one of the telephones. The telephone customer is visually provided an option to assign each of the multiple users exclusive access to at least one of the telephone numbers via their account identifier. The telephone customer is visually provided the option to, for each of the multiple users, allow access or deny access via their account identifier to the voicemail box. | 10-21-2010 |
20100322397 | METHOD TO SET THE FLAG AS REPLIED OR FORWARDED TO ALL REPLIED OR FORWARDED VOICE MESSAGES - To assist with the usability of voice messaging systems, a technique is provided that provides audible information to a user about the status of one or more messages in the system. An audible message is played to the user indicating whether they have forwarded, replied, saved, or otherwise addressed a voice message. The audible indication can be triggered by the message recipient trying to reply, forward or otherwise access a message in the voice messaging system. This can be especially useful when the voice messaging system is accessed from a phone, such as an IP telephone or SIP phone. The technique at least allows users to know which voice messages they have addressed as well as to provide a summary of one or more messages in the voice messaging system such as 3 unread, 2 replied, 1 forwarded, and a total of 12 messages with message duration of 11 minutes. | 12-23-2010 |
20110007881 | Method and Device for Accessing Voicemail Commands - A communication device ( | 01-13-2011 |
20110026692 | MESSAGING FEATURES FOR PHONECASTING SYSTEMS - A disclosed phonecasting system and method involves receiving a telephone call from a caller via a telephone number, and providing an audio signal in response. An audio file including audio content corresponding to the telephone number is played, thereby producing the audio signal. A message is selectively sent to the caller while the audio signal is being provided to the caller. The audio file may include, for example, a podcast publicly available via the Internet. The audio file may also include an audio advertisement or public service message. The message may be, for example, a text message or an electronic mail (email) message. Alternatively, or in addition, the message may be or include one or more images (e.g., pictures, drawings, diagrams, and the like). | 02-03-2011 |
20110211680 | METHOD AND DEVICE FOR ANALYZING VOICE MAIL - The present disclosure provides a method and device for analyzing and responding to voice mail messages. A voice mail message may contain one or more addresses or phone numbers associated with the calling party. The portion of the voice mail message containing an address may be recognized and processed with speech recognition algorithms to determine one or more spoken addresses associated with the voice mail message. The recognized spoken addresses may be displayed by a communications device and the portion of the voice mail message recognized as containing the spoken addresses may be replayed in order for a user to confirm the recognized address. Communications to an address associated with the voice mail message may be enabled while the portion of the voice mail message is replayed. | 09-01-2011 |
20110255673 | Method and Device for Interacting with a Contact - A system allows an agent to manage an interaction between the agent and a contact using a computer system. The agent may use the computer system to selectively interleave pre-recorded script segments that are part of a planned informational dialog with pre-recorded script interjections such that the selective playing of scripts or script segments mimics conversion between actual persons. | 10-20-2011 |
20110293079 | Techniques for Marking and Manipulating Voice Message Segments Through a Telephone User Interface - In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message. | 12-01-2011 |
20120063574 | SYSTEMS AND METHODS FOR VISUAL PRESENTATION AND SELECTION OF IVR MENU - Embodiments of the invention provide a system for enhancing user interaction with Interactive Voice Response (IVR) destinations, the system comprising: a processor; and a memory coupled to the processor, the memory comprising: data encoding a database, the database comprising a list of telephone numbers associated with one or more destinations implementing an IVR; instructions executable by the processor for automatically communicating with at least one user; and instructions executable by the processor to pull at least one menu from the database and display the menu to the at least one user, wherein the menu is associated with a telephone number dialed by the at least one user, and wherein the menu comprises at least one icon. | 03-15-2012 |
20120314849 | METHOD FOR SENDING RECORDED CONFERENCE CALL CONTENT - A method and communication device for scheduling a conference call. The method includes receiving, in a first communication device, an invitation message containing at least some conference call scheduling information with respect to a scheduled conference call session; displaying an interface in relation to the invitation message, the interface including an option to send a request for recorded conference call content of the scheduled conference call session; receiving an input selecting the option; and sending a communication to a second communication device including a response to the invitation message and including said request for recorded conference call content. A conference call server is also described for sending recorded conference call content to the communication device. | 12-13-2012 |
20130022183 | SYSTEMS AND METHODS FOR VISUAL PRESENTATION AND SELECTION OF IVR MENU - Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database. | 01-24-2013 |
20130336468 | On-Hold Message System - A programmable in-the-skin or intelligently connected message on hold delivery system is disclosed which comprises a message storage system and a processor for generating prompts which are transmitted to a control device. The prompts are received at the control device and allow an operator to select from a number of options in order to select, among other things, certain ones of the messages stored on said message storage system for playback, as well as the sequence in which said messages are to be played back. The message playback devices are each provided with one or more libraries of messages, and comprise at least one or more audio and/or visual advertising messages. Said system enables the user to start a pre-recorded audio or visual message at the beginning each time a caller is placed on hold in the telephone system. | 12-19-2013 |
20140146953 | GRAPHICAL PHONE MENU SYSTEMS, METHODS AND ARTICLES - Prior to connecting a voice call between an end user and a system user, an automated customer interaction system configured by the system user can determine whether the end user's communications device is a recognized or registered device. Responsive to the determination that the end user's device is recognized or registered, the automated customer interaction system can initiate an interactive graphical session via a network data link to provide an interactive graphical session to the end user. Responsive to the determination that the end user's device is not recognized or registered or responsive to receipt of an input indicative of an end user's desire to initiate a voice call, the automated customer interaction system can initiate a voice call using a voice telephone network. | 05-29-2014 |
20140169539 | Sender Driven Call Completion System - A method and a system for completing an incomplete call made by a calling party to a called party, provide a call completion application on a calling party device. The call completion application detects an incomplete call, which is a call that is not connected to a called party device or a short duration call that does not enable an intended communication to occur between the calling party and the called party. The call completion application determines one or more call completion actions, for example, setting a reminder, transmitting media data, etc., to be performed to complete the incomplete call, for example, based on user selections, a duration of the incomplete call, user configuration of the call completion application on the calling party device, etc. The call completion application triggers execution of the determined call completion actions based on one or more action execution criteria for completing the incomplete call. | 06-19-2014 |
20140307860 | System and Method for Voice Messaging - A system and method for voice messaging the enables the modification of recorded voice messages and caller-specific conveniences. More particularly, the present invention pertains to identifying a caller and, thereby, enabling the caller to modify recorded voice messages and enabling a recipient to designate how calls from a particular caller should be handled, for example, by specifying a greeting message for a particular caller or by specifying the order in which voice messages are presented based upon the associated caller. | 10-16-2014 |
20150023485 | Telephone system, apparatus, and method for providing enhanced privacy features - A telephone system for enhanced privacy management includes a telephone switch, a rejected call handler, a user preference database, and an internet app privacy manager, whereby an incoming call can be assigned to a calling class, and routed according to a calling rule associated with the calling class. Using an interactive voice response menu or an application portal, the user can assign callers to calling classes and specify call handling rules and schedules. A rejected call handler includes a voice interface, a switch control, a voicemail, interactive voice response, call progress simulator, in-message options, in-call options, post-call options, and other components. Further disclosed is a method for determining a calling rule, including determining the caller id status, querying a calling rules table, and determining a calling rule. | 01-22-2015 |
20160142537 | Voice Message Exchange - Disclosed is a voice message exchange system and method for improving communication between an inmate and a third party by enabling the inmate to leave a message when a call is not answered and further allowing the third party who receives the message to reply with a message to the inmate. Additionally, outside parties that meet the institution's requirements can leave messages for inmates at any time. The present invention can be used as an add-on to legacy inmate call management systems or incorporated internally into an inmate call management system. The system also provides monitoring, controlling, recording, and billing means. | 05-19-2016 |
379880240 | By generated tone | 1 |
20090252307 | Method and System for Incorporating Audio Clips During a Voice Call - A method and a system for incorporating audio clips during a voice call between a calling subscriber A and at least one called subscriber B is provided. At least one of the subscribers A or B incorporates a desired audio clip into the voice call by a press of a button on the respective subscriber's telecommunications terminal. | 10-08-2009 |
379880250 | Message storage in centralized location (e.g., central office, PBX, etc.) | 8 |
20080212749 | Method And System For Implementing Downloading The Media Resources By Terminal And A Ring-Back Tone Platform - A method for implementing downloading the media resources by terminal is applied in the mobile communication network, which comprises: the calling terminal calls the called user subscribing the ring-back tone service through the Mobile Switching Center MSC of the calling side, according to the ring-back tone registering information of the called terminal obtained by the MSC of the calling side, the calling terminal establishes a bi-link connection with the ring-back tone platform through the MSC of the calling side; after receiving the download command from the calling terminal through the bi-link connection, the ring-back tone platform sends the media resources corresponded to the ring-back tone to the calling terminal. At the same time, a system for implementing downloading the media resources by terminal and a ring-back tone platform are also disclosed. By using the present invention, the user can realize downloading the media resources without connecting the Internet, and the steps for determining the terminal type and searching the media resources information etc. are omitted, thus the user can realize downloading the media resources quickly and easily. | 09-04-2008 |
20080240385 | Black phone presence services - Techniques for providing presence services to black phones are described herein. According to one embodiment, a call is received from a caller party to a called party, where the call is originated from a POTS device that is not capable of handling IMS protocols. In response to the call, a presence service provider is used to retrieve presence information about the called party using the IMS protocols, where the presence information indicates a current presence state of the called party. Then the current presence state of the called party is announced to the caller party by playing a prerecorded voice message representing the current presence state of the called party. Other methods and apparatuses are also described. | 10-02-2008 |
20080304638 | System and method for delivering targeted promotional announcements over a telecommunications network based on financial instrument consumer data - A method for delivering an announcement in a telecommunications system comprising: receiving a message including an identity of a calling party; retrieving a customer profile associated with the calling party, wherein the customer profile includes information derived from a financial account associated with the calling party; receiving from the calling party a dialed number associated with a called party; selecting an announcement from a plurality of announcements based on the customer profile; and delivering the announcement to the calling party. | 12-11-2008 |
20090136010 | METHOD AND APPARATUS FOR TELECOMMUNICATIONS ADVERTISING - A telecommunications advertising means is disclosed. The telecommunication advertising means includes an advertisement database coupled to a processing means. The advertisement database stores subscriber specific or third party advertisements that are selectively associated with communications in a telecommunications network. The selective association is carried out by the processing means. In one embodiment, a router is coupled to the advertisement database. The router routes communications from source to destination within the telecommunications network. The router also routes advertisements that have been associated with the communications to the sources and destinations of the communications. A telecommunications system is also disclosed. The telecommunications system comprises a network subsystem, which includes a telecommunications advertising means. The telecommunications advertising means comprises an advertisement database and a processing means. | 05-28-2009 |
20090262910 | Enhanced Voicemail System and Method - A system for processing voicemail is provided that includes a voicemail database processor establishing one ore more of an accounts table, a messages table, a distribution list table, a distribution lists members tables, and a delete request table. In operation a message navigation menu is provided to a user to allow the user to move back and forth a specified number of voicemails, change between urgent and normal priority voicemails, retrieve messages only from a specific mailbox or from outside the system, or initiate an improved deletion operation. | 10-22-2009 |
20100061530 | SAVING INFORMATION FROM INFORMATION RETRIEVAL SYSTEMS - A method and system for allowing a calling party to save information obtained from an information retrieval system. The caller may select options to save the information to a memory location, e.g., the caller's own network-based voice mail system or a temporary voice mailbox provided for the caller by the information provider, from which the caller can subsequently retrieve and review the information. The information may be saved to an Internet-based website from which the caller may subsequently retrieve the information. The information may be forwarded to a separate telephone directory number for receipt by a third person or for storing on a remote voice mail system. Additionally, the information may be electronically mailed to the caller's electronic mail address for subsequent retrieval. Discussions with a live attendant may be recorded and stored, as audio files or as converted to text, for access by or delivery to the caller. | 03-11-2010 |
20100290602 | METHOD AND SYSTEM FOR CUSTOMIZING RING-BACK TONE IN AN INTER-OPERATOR TELECOMMUNICATION SYSTEM - A method and a system for providing commercial information (CI) messages as a ring-back tone (RBT) to a caller in an inter-operator telecommunication system are provided. In the inter-operator telecommunication system, the caller and the callee are registered to different telecommunication service providers. The second telecommunication service provider sends a request to the first telecommunication service provider to provide a CI id associated with a caller profile of the caller. The request is routed through a global broker. An RBT player of the second telecommunication service provider plays the CI message corresponding to the CI id as ring-back tone to the caller. | 11-18-2010 |
379880260 | Recording voice message from non subscriber caller | 1 |
20080298564 | System and method for quick note messaging - A system and method for quick note messaging on a wireless device. A message prompt is issued indicating a caller may leave a quick note message during a ring back period. A recording alert is played in response to receiving a caller selection to record the quick note message. The quick note message is recorded. An indication is given to the wireless device indicating that the quick note message has been received. | 12-04-2008 |