VEEVA SYSTEMS INC. Patent applications |
Patent application number | Title | Published |
20160125049 | System and method for reporting multiple objects in enterprise content management - Systems and methods for multi-object reporting in a content management system. A report type definition may define which objects are involved and how they are related. A report execution engine may generate a multi-object query language statement to translate the report type definition into query language. A query language execution engine may break the query language statement down into separate single pieces. A cost optimization engine may determine if it is cost efficient to join the objects. An indexed access execution engine may extract unique IDs of the objects and join the unique IDs to generate an index. A Lucene based search engine may be accessed according to the index, and the response is post processed to generate a multi-object report. | 05-05-2016 |
20150150098 | System and method for controlling electronic communications - The approved email generation system described is capable of producing email communications between user and customer by using approved email templates and content that have been aligned with customer information regarding access to such content. The approved email template comprises data pulled from a record for a medical inquiry and a window for receiving free text responding to the medical inquiry. Once the approved email has been generated, the content may be verified again for accuracy and validity and the free text may be checked for any unapproved word before being delivered to the customer. | 05-28-2015 |
20150149504 | System and method for co-browsing - The co-browsing system described enables participants to share controlled content during a co-browsing session. A first participant's input on a web page may be collected and transferred to a second participant's computing device. The browser in the second participant's computing device, which is displaying the same web page, may receive the first participant's input and be manipulated by the first participant's input. Consequently, the participants may share a web-browsing experience while they jointly navigate web-related content at the same time, including the content and their activities on web pages, as if they are interacting with the web page on the same screen. Such controlled content co-browsing occurs in a system which has a repository of controlled content items and customer relationship management (CRM) information. | 05-28-2015 |
20150089602 | System and method for controlling electronic communications - The approved email generation system described is capable of producing email communications between user and customer by using approved email templates, content and call to action items that have been aligned with customer information. Once the approved email has been generated, the content and call to action items may be verified again for accuracy and validity before being delivered to the customer. When the customer accesses delivered content, the approved email generation system again verifies the content and allows the customer access to only the most current version of the content available. The system provides for control of the content of electronic communications to customers. | 03-26-2015 |
20140330915 | System and method for controlling electronic communications - The approved email generation system described is capable of producing email communications between user and customer by using approved email templates and content that have been aligned with customer information regarding access to such content. Once the approved email has been generated, the content may be verified again for accuracy and validity before being delivered to the customer. When the customer accesses delivered content, the approved email generation system again verifies the content and allows the customer access to only the most current version of the content available. The system provides for control of the content of electronic communications to customers. | 11-06-2014 |