SESTEK SES VE ILETISIM BILGISAYAR TEKNOLOJILERI SANAYI VE TICARET ANONIM SIRKETI
SESTEK SES VE ILETISIM BILGISAYAR TEKNOLOJILERI SANAYI VE TICARET ANONIM SIRKETI Patent applications | ||
Patent application number | Title | Published |
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20150350438 | SPEECH ANALYTICS SYSTEM AND METHODOLOGY WITH ACCURATE STATISTICS - The present invention relates to implementing new ways of automatically and robustly evaluating agent performance, customer satisfaction, campaign and competitor analysis in a call-center and it is comprising; analysis consumer server, call pre-processing module, speech-to-text module, emotion recognition module, gender identification module and fraud detection module. | 12-03-2015 |