| salesforce.com, Inc. Patent applications |
| Patent application number | Title | Published |
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| 20120136602 | METHOD AND SYSTEM FOR AUTOMATED PERFORMANCE TESTING IN A MULTI-TENANT ENVIRONMENT - In application testing and debugging processes, it is necessary to change, rebuild and test code. Thus, to speed the testing and debugging process, the process of retrieving application change lists, rebuilding the application, executing the application and recording application performance metrics may be automated. Additionally, through the use of environment independent metrics | 05-31-2012 |
| 20120131555 | METHOD AND SYSTEM FOR REMOTE DEBUG PROTOCOL PROXYING FOR PRODUCTION DEBUGGING; SELECTIVE SESSION AND USER ROUTING FOR DEBUGGING IN MULTI-TENANT CLOUD COMPUTING INFRASTRUCTURE - A proxy server receives requests, and determines which application server of a cluster of servers to send the request. The determination may be based on a load balancing algorithm. The proxy server determines whether each request is a debug request. The proxy server send the debug request to a debug server, but blocks unsafe debug statements from reaching the debug server. | 05-24-2012 |
| 20120131068 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR STORING A FORMULA HAVING FIRST AND SECOND OBJECT FIELDS - In accordance with embodiments, there are provided mechanisms and methods for storing a formula having first and second object fields. These mechanisms and methods for storing a formula having first and second object fields can allow access to data from related object types other than the object type being currently accessed. The ability of embodiments to provide such access may allow access to additional contents of a database for performing validations, calculations, etc. | 05-24-2012 |
| 20120130973 | VIRTUAL OBJECTS IN AN ON-DEMAND DATABASE ENVIRONMENT - In accordance with embodiments disclosed herein, there are provided mechanisms and methods for implementing virtual objects in an on-demand database environment. For example, in one embodiment, mechanisms include receiving a data request at a host organization, wherein the data request specifies a first data source internal to the host organization and further specifies a second data source external to the host organization; retrieving first data results from the first data source based on the data request; retrieving second data results from the second data source based on the data request; and returning aggregated data results responsive to the data request based on the first data results and the second data results retrieved. In one embodiment, the internal data source is a multi-tenant database within the host organization. | 05-24-2012 |
| 20120130910 | CUSTOMER SUPPORT FLOW - A customer support flow system and method is described. In one example, a method includes, receiving an inquiry from a user, forwarding the inquiry to a public user group. Forwarding the inquiry to a customer support agent, applying the inquiry to previously received comments, receiving a comment to the inquiry from at least one of the public user group, the customer support agent, and the applying of the inquiry, and displaying the received comments to the user on a single display. | 05-24-2012 |
| 20120117613 | METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR FACILITATING COMMUNICATION IN AN INTEROPERABILITY NETWORK - Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data. | 05-10-2012 |
| 20120117217 | METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR FACILITATING COMMUNICATION IN AN INTEROPERABILITY NETWORK - Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data. | 05-10-2012 |
| 20120117014 | METHOD AND SYSTEM FOR SELECTING A SYNCHRONOUS OR ASYNCHRONOUS PROCESS TO DETERMINE A FORECAST - In accordance with embodiments, there are provided mechanisms and methods for selecting a synchronous or asynchronous process to determine a forecast. These mechanisms and methods for such synchronous/asynchronous process selection can enable embodiments to determine forecasts for multiple users (e.g. with hierarchical relationships, etc.) over an arbitrary time interval. The ability of embodiments to provide forecasts that involve such a large amount of data in an effective way can enable forecasting that was otherwise infeasible due to resource limitations. | 05-10-2012 |
| 20120117013 | METHOD AND SYSTEM FOR SELECTING A SYNCHRONOUS OR ASYNCHRONOUS PROCESS TO DETERMINE A FORECAST - In accordance with embodiments, there are provided mechanisms and methods for selecting a synchronous or asynchronous process to determine a forecast. These mechanisms and methods for such synchronous; asynchronous process selection can enable embodiments to determine forecasts for multiple users (e.g. with hierarchical relationships, etc.) over an arbitrary time interval. The ability of embodiments to provide forecasts that involve such a large amount of data in an effective way can enable forecasting that was otherwise infeasible due to resource limitations. | 05-10-2012 |
| 20120110023 | IMPLEMENTING FORMULAS FOR CUSTOM FIELDS IN AN ON-DEMAND DATABASE - The efficiency and versatility for the implementation of formulas in an on-demand database is improved. Formulas are categorized. Based at least partly on the categorization, formulas are evaluated synchronously or asynchronously. An asynchronous evaluation may be performed if a certain set of criteria is not satisfied. Asynchronous evaluations may be performed using a queue. During an asynchronous update of an object, a counter field and/or an estimate field may be used respectively for indicating the consistency of values of the object and a time when the values were consistent. The versatility of formulas is enhanced by using a formula to create a default value for a custom field when it is created and to determine whether an action is to be performed, and is enhanced by having an action define when a formula is to be updated. | 05-03-2012 |
| 20120110020 | METHODS AND SYSTEMS FOR CONTROLLING ACCESS TO CUSTOM OBJECTS IN A DATABASE - In embodiments, methods and systems for controlling access to custom objects are provided. These techniques for controlling access to custom objects can enable embodiments to utilize a key for the protection of the security of data that is to remain private while not compromising efficiency of a query. The key for a requested custom object is identified and then used so that only an appropriate portion of a custom entity share table is searched to locate access information. It is then determined whether the user can access at least a portion of the custom object, and the appropriate and allowed data is sent to the user. | 05-03-2012 |
| 20120109887 | METHODS AND SYSTEMS FOR SYNCHRONIZING DATA IN A MULTI-TENANT DATABASE ENVIRONMENT - In accordance with embodiments, there are provided mechanisms and methods for synchronizing data in a database network system. These mechanisms and methods for synchronizing data in database network system can enable embodiments to provide users a synchronization button on a UI or synchronization field through an API for specifying data for synchronization. The ability of embodiments to provide users a synchronization button on a UI or synchronization field through an API for specifying data for synchronization can enable users to easily and efficiently change and update data in a database system. | 05-03-2012 |
| 20120102429 | COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR DYNAMIC WINDOWING IN USER INTERFACES - Disclosed are implementations of methods, apparatus, systems, and computer-readable storage media for rendering information. In some implementations, user interface data including content capable of being displayed on a page is received. A dynamic window including one or more links linked with respective identifiable portions of the content on the page can be generated. The page of content and the dynamic window can be displayed in a user interface on a display of a computing device. The user interface can have a first state in which a first view of the page of content is displayed and a second state in which a second view of the page is displayed, where the second view is different from the first view. The dynamic window is capable of remaining displayed independent of a change of the user interface from the first state to the second state. | 04-26-2012 |
| 20120102420 | Multiple Views in an Information Feed - Disclosed are systems, apparatus, methods, and computer readable media for selecting updates to associated records to publish on an information feed in an on-demand database service environment. In one embodiment, data may be provided in an information feed. Page data comprising a first user interface component and a second user interface component may be generated at a computing device. The first and second user interface components may each be capable of displaying updates in an information feed. One or more of the updates may be compared with a first criterion associated with the first user interface component. When a first one or more updates are identified as meeting the first criterion, the first identified one or more updates may be designated as a first one or more candidates for presentation in the first user interface component. | 04-26-2012 |
| 20120102402 | Framework for Custom Actions on an Information Feed - Systems and methods for providing a custom action for an information post are described. In one embodiment, data for generating a user interface component for display at a client machine may be transmitted from a server to the client machine. The user interface component displaying one or more information posts may be capable of being generated in accordance with first computing programming language instructions provided by a first entity. Each information post may include information relating to a record stored on a storage medium accessible to the server. Selected ones of the information posts may have associated therewith a custom action activation mechanism for activating a custom action relating to the associated information post. The custom action activation mechanism may be capable of being generated in accordance with second computer programming language instructions provided by a second entity. | 04-26-2012 |
| 20120102153 | TRIGGERING ACTIONS IN AN INFORMATION FEED SYSTEM - Disclosed are systems, apparatus, methods, and computer readable media for performing actions in response to information updates provided in an information feed. In one implementation, an information update to be displayed in an information feed is received. The information feed may be capable of being displayed on a display device. The information update may be stored in a feed table for display in the information feed. A determination may be made as to whether the information update includes information satisfying a trigger condition associated with a trigger rule. When the information in the information update satisfies the trigger condition, the trigger rule may be activated. The trigger rule may specify a trigger action to perform in association with the information update. | 04-26-2012 |
| 20120102114 | SYSTEMS AND METHODS FOR TRACKING RESPONSES ON AN ONLINE SOCIAL NETWORK - Disclosed are systems, apparatus, methods, and computer readable media for performing actions in response to information updates provided in an information feed such as a news feed capable of being displayed on a display device. In one implementation, an information update to be displayed in the information feed is received. The information update may be stored in a feed table for inclusion in the information feed. In some implementations, an indication of activation of a response request rule is received. The response request rule may be configured to create a response request related to an identified information update to request information from one or more recipients. The response request may be stored, accessed and presented in association with the identified information update in an information feed. | 04-26-2012 |
| 20120102063 | TRIGGERING ACTIONS IN AN INFORMATION FEED SYSTEM - Disclosed are systems, apparatus, methods, and computer readable media for performing actions in response to information updates provided in an information feed. In one implementation, an information update is selected for comparison with a data record creation rule. The data record creation rule may specify a data record creation operation for creating a data record based the selected information update. The selected information update may be capable of being displayed in an information feed. A determination may be made as to whether the selected information update includes information satisfying a trigger condition associated with the data record creation rule. When the information in the selected information update satisfies the trigger condition, the data record creation operation may be performed to create the data record. The data record creation operation may identify information to include in the data record. | 04-26-2012 |
| 20120101985 | TRIGGERING ACTIONS IN AN INFORMATION FEED SYSTEM - Disclosed are systems, apparatus, methods, and computer readable media for performing actions in response to information updates provided in an information feed. In one implementation, an information update to be displayed in an information feed may be received. The information feed may be capable of being displayed on a display device. The information update may be associated with a data object. A determination may be made as to whether the information update includes a designated keyword, the keyword being designated in association with a first user account. When the information update includes the designated keyword, a data value may be set to an indication that the first user account is following the data object such that updates related to the data object are capable of being stored as feed items in a feed table. | 04-26-2012 |
| 20120096534 | Application Identity Design - Methods and apparatus, including computer program products, implementing and using techniques for providing user credentials over a network to a remote computer application. User credentials for the remote computer application are stored in a central repository that is accessible through the network. A request is sent to a service to perform, on behalf of a user, a particular task involving the remote computer application. It is determined whether the service has been granted permission to act on behalf of the user with respect to the remote computer application. When the service has permission to act on behalf of the user, the service is used to retrieve the user's credentials for the remote computer application from the central repository and to supply the retrieved user credentials to the remote computer application. | 04-19-2012 |
| 20120096533 | Application Identity Design - Methods and apparatus, including computer program products, implementing and using techniques for providing user credentials over a network to a remote computer application. User credentials for the remote computer application are stored in a central repository that is accessible through the network. A request is sent to a service to perform, on behalf of a user, a particular task involving the remote computer application. It is determined whether the service has been granted permission to act on behalf of the user with respect to the remote computer application. When the service has permission to act on behalf of the user, the service is used to retrieve the user's credentials for the remote computer application from the central repository and to supply the retrieved user credentials to the remote computer application. | 04-19-2012 |
| 20120096521 | METHODS AND SYSTEMS FOR PROVISIONING ACCESS TO CUSTOMER ORGANIZATION DATA IN A MULTI-TENANT SYSTEM - Embodiments are described for providing support representative access to applications deployed in an enterprise network environment. An access provisioning system defines a support user class in a user profile database for an application executed on an organization partition within the network. The support user is granted read only privileges to metadata of the application. An organization administrator can grant support personnel access to the application as a support user, thus the ability to view, analyze, and possibly modify the metadata. The access provisioning system generates a Security Assertion Markup Language (SAML) assertion upon request by the support personnel to enable access to the data to the extent of the granted privileges. The SAML protocol includes authentication of the support representative as an authorized support user within the system. | 04-19-2012 |
| 20120096049 | WORKGROUP TIME-TRACKING - Disclosed are systems, methods, and computer readable media for creating, and using time tracking data objects which can be used for applications such as tracking efforts expended by a group of users on tasks to which they have been assigned. In one embodiment, when a record is saved, it is determined if an attribute of the record has changed. Examples of attributes of a record may be the owner of a record, the status of a record, a case number, the group member's name, or the workgroup a member to whom the record belongs. When an attribute of the record has changed and the record has an open status, a time tracking data object is created. The time tracking data object may contain multiple fields storing information regarding attributes of the record. The fields may store information such as a start time, duration time, and status of the time tracking data object. | 04-19-2012 |
| 20120096046 | Methods and Apparatus for Discontinuing the Following of Records in an On-Demand Database Service Environment - Disclosed are systems, apparatus, methods, and computer readable media for discontinuing the following of records in an on-demand database service environment. In one embodiment, one or more records are identified according to one or more designated criteria. The records are stored in a database. The records are being followed by one or more users in an on-demand database service environment such that updates to the records are capable of being stored as feed items in one or more feed tables in the database. The feed items are capable of being published in an information feed displayed on one or more devices associated with the one or more users. The following of the identified one or more records by the one or more users is discontinued. | 04-19-2012 |
| 20120089647 | METHODS AND SYSTEMS FOR LATENCY-FREE DATABASE QUERIES - Systems and methods for performing latency-free database searches using two-level indexed data structures having decreasing integer sets as identifiers to represent actual data. The indexed data structures are stored in distributed memory. Data operations such as intersection and union are performed using the indexed data structures. A binary interval reduction technique is used to quickly move through the data sets looking for common elements for the intersection set, or unique elements to add to the union set. | 04-12-2012 |
| 20120089638 | METHODS AND SYSTEMS FOR LATENCY-FREE CONTACTS SEARCH - Systems and methods for performing latency-free contact searches using two-level indexed data structures having decreasing integer sets as identifiers to represent actual contact data. The indexed data structures are stored in distributed memory. Data operations such as intersection and union are performed using the indexed data structures. A binary interval reduction technique is used to quickly move through the data sets looking for common elements for the intersection set, or unique elements to add to the union set. | 04-12-2012 |
| 20120089610 | Structured Data In A Business Networking Feed - Disclosed are systems, apparatus, methods, and computer readable media for presenting updates to associated records to publish on an information feed in an on-demand database service environment. In one embodiment, data is received at a computing device configured to provide computing services via a network. The data may be separated into a plurality of data entries to define structured data. Each data entry may have a plurality of data fields. Each data field may be capable of being assigned a respective data value. The structured data may be stored in a database in an on-demand computing services environment. References to the structured data may be capable of being stored as feed items in one or more feed tables in a database. The feed items may be capable of being published in an information feed displayed on a display device. | 04-12-2012 |
| 20120089602 | METHODS AND SYSTEMS FOR OPTIMIZING TEXT SEARCHES OVER STRUCTURED DATA IN A MULTI-TENANT ENVIRONMENT - Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index. | 04-12-2012 |
| 20120089550 | METHODS AND SYSTEMS FOR PERFORMING EMAIL MANAGEMENT CUSTOMIZATIONS IN A MULTI-TENANT DATABASE SYSTEM - An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system. | 04-12-2012 |
| 20120086544 | Following Data Records in an Information Feed - Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer program products for following data records in an information feed in an on-demand service environment. The modification of a first parameter value associated with a first parameter may be determined. The parameter may be one of a plurality of parameters associated with a data record. A rule including information indicating the first parameter, a first parameter test value, a first comparison operation, and one or more data records to which the first rule applies may be identified. The first comparison operation may be performed, including comparing the modified first parameter value with the first parameter test value. When the modified first parameter value conforms to the first parameter test value, the modified first parameter value may be provided in a first information feed associated with the first data record for display on a display device. | 04-12-2012 |
| 20120084638 | TECHNIQUES CONTENT MODIFICATION IN AN ENVIRONMENT THAT SUPPORTS DYNAMIC CONTENT SERVING - Methods and apparatuses for collaboratively editing page content. Instances of classes are stored in a central repository, wherein the classes correspond to components of a page. Concurrent user access to the classes is provided. The page is updated in response to modifications to the page content made utilizing the one or more class instances. | 04-05-2012 |
| 20120084607 | FACILITATING LARGE-SCALE TESTING USING VIRTUALIZATION TECHNOLOGY IN A MULTI-TENANT DATABASE ENVIRONMENT - A system and method for testing in a database system. In one embodiment, a method includes receiving an indication of one or more changes to a software application, wherein each change corresponds to a different version of the software application. The method further includes generating one or more virtual machines for a version of the software application in response to the indication, wherein the one or more virtual machines test the version of the software application. | 04-05-2012 |
| 20120084403 | DEVICE ABSTRACTION FOR PAGE GENERATION - Device Abstraction for Page Generation. A request is received for information to be provided as a page of content, the page provided by a server device to a remote requesting device. The page of content is dynamically constructed in response to the request based on metadata stored on the server device and context information corresponding to the request. The dynamically constructed page of content is transmitted to the requesting device. | 04-05-2012 |
| 20120084300 | METHODS AND SYSTEMS FOR OPTIMIZING TEXT SEARCHES OVER STRUCTURED DATA IN A MULTI-TENANT ENVIRONMENT - Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index | 04-05-2012 |
| 20120084266 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR VALIDATING ONE OR MORE METADATA OBJECTS - In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment. | 04-05-2012 |
| 20120079560 | METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR FACILITATING COMMUNICATION IN AN INTEROPERABILITY NETWORK - Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data. | 03-29-2012 |
| 20120079392 | METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR LOCATING NETWORK FILES - A system, method, and computer program product for accessing web pages on a network are provided. In use, different users are provided access to a plurality of sections of a file selected by the different users based on a community value for at least one community dimension assigned to each section of the file selected by the different users. In particular, a user is conditionally provided access to a section of a file selected by the user, based on a comparison of a user value indicating a community with which the user is associated to the community value for the at least one community dimension assigned to the section of the file selected by the user. | 03-29-2012 |
| 20120079038 | Methods and Apparatus for Inviting Users to Follow Records in an On-Demand Database Service Environment - Disclosed are systems, apparatus, methods, and computer readable media for inviting users to follow records in an on-demand database service environment. In one embodiment, a message is received, for instance, at a server. The message includes an identification of a record stored in a database in the on-demand service environment. The identified record is selected for inviting one or more users to follow updates to the record. The updates are capable of being stored as feed items in one or more feed tables in the database. The feed items are capable of being published in an information feed displayed on a display device. A message received can also include an identification of one or more user profiles to invite to follow updates to the identified record in the on-demand service environment. An invitation message including an indication of the identified record is generated. The invitation message is sent to the identified one or more user profiles. | 03-29-2012 |
| 20120079004 | BUSINESS NETWORKING INFORMATION FEED ALERTS - Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer products for providing information external to an organization in an information feed. A message may be received from an information service provider in accordance with a previously defined request. The defined request may include one or more parameters specifying requested data. The message may include data provided in accordance with the one or more parameters. The data in the message may be processed to create a data object. The data object may include at least a portion of the data provided in accordance with the one or more parameters. The data object may be stored in a database. The data object may then be provided for display on a display device in an information feed associated with the record. | 03-29-2012 |
| 20120078981 | Methods and Apparatus for Suppressing Network Feed Activities Using an Information Feed in an On-Demand Database Service Environment - Disclosed are systems, apparatus, methods, and computer readable media for suppressing network feed activities using an information feed in an on-demand database service environment. In one embodiment, a message is received, including data indicative of a user action. An entity associated with the user action is identified, where the entity is a type of record stored in a database. A type of the entity is identified. It is determined whether the entity type is a prohibited entity type. When the entity type is not a prohibited entity type, the message data is saved to one or more tables in the database. The tables are configured to store feed items of an information feed capable of being displayed on a device. When the entity type is a prohibited entity type, the saving of the message data, to the one or more tables in the database configured to store the feed items, is prohibited. | 03-29-2012 |
| 20120078917 | Methods And Apparatus For Selecting Updates To Associated Records To Publish On An Information Feed Using Importance Weights In An On-Demand Database Service Environment - Disclosed are systems, apparatus, methods, and computer readable media for selecting updates to associated records to publish on an information feed in an on-demand database service environment. In one embodiment, one or more updates associated with a data record are stored in a database. One or more criteria are applied to the one or more updates to generate an importance weight associated with each update. The one or more importance weights are compared with a designated threshold. When one or more importance weights are identified as meeting or exceeding the designated threshold, the one or more updates associated with the identified one or more importance weights are provided as one or more candidates for publication on an information feed associated with the data record, where the information feed is capable of being displayed on a display device. | 03-29-2012 |
| 20120072832 | Methods And Systems For Multiple Styling HyperText Markup Language (HTML) Form Fields - Techniques to provide multiple styles in a single HTML text object. An input field to receive user-generated input is presented. User-generated input is received via the input field. The user-generated input based on formatting criteria. The formatting criteria provides N formatting types to be applied to the user-generated input, where N is at least two. An underlay field is provided for each of N−1 formatting types. One of the formatting types is applied to each of the N−1 underlay fields and the input field. The N−1 underlay fields are aligned with and the input field. Portions of the user-generated input are displayed within the corresponding fields while maintaining spacing of the user-generated input. | 03-22-2012 |
| 20120072783 | MECHANISM FOR FACILITATING EFFICIENT ERROR HANDLING IN A NETWORK ENVIRONMENT - In accordance with embodiments, there are provided methods and systems for facilitating efficient error handling in a network environment. A method of embodiments includes receiving a validation request having configuration parameters of error dialogs relating to errors, and validating the configuration parameters and the errors. The validating includes mapping each error with a corresponding dialog. The method further includes transmitting a validating report having results of validation of the configuration parameters and the errors. The validation report is used to assign an order to each error and its corresponding dialog. | 03-22-2012 |
| 20120066755 | METHOD AND SYSTEM FOR MANAGING AND MONITORING OF A MULTI-TENANT SYSTEM - Embodiments are described for providing access by application vendors to applications deployed in an enterprise network environment. A package access system defines a support user class in a user profile database for an application executed within organization resources maintained in a multi-tenant data store. The support user is granted read only privileges to metadata of the application. An organization administrator can grant the application vendor access to the application as a support user, allowing the vendor to view and analyze the metadata. The organization administrator can further grant access by a specific support representative to the application as a specific user within the organization user for a limited term. The support representative can then log into the organization and access and use the application in order to diagnose any post-installation usage problems with the application. | 03-15-2012 |
| 20120066672 | Systems and Methods for Implementing Upgradeable Subscriber-Controlled Managed Package Components in a Multi-Tenant Environment - Systems and methods for installing and upgrading application packages to an application platform include mechanisms for allowing subscribers to make changes to components contained in managed installed packages, while allowing for upgrades of such components. The mechanisms give the subscriber the choice of using developer provided components (the ones that belong to the original package), or creating their own. This also allows developers to package the components, knowing that subscribers won't be limited to using only what's packaged, but rather will be able to make changes if they wish. Information about multiple versions of the same installed managed component is stored and managed with different ownership (e.g., one version belongs to a developer, the other to the subscriber) while in the context of a subscriber organization. | 03-15-2012 |
| 20120066160 | PROBABILISTIC TREE-STRUCTURED LEARNING SYSTEM FOR EXTRACTING CONTACT DATA FROM QUOTES - Systems and methods for updating data stored in a database, such as contact information. An input string is obtained through a search for timely material associated with the stored contact. The input string is parsed using probabilistic tendencies to extract entities corresponding to those stored with the contact. Secondary entities are used to assist in the identification of the primary entities. The contact is then updated (or added if new) using the extracted primary entities. | 03-15-2012 |
| 20120060200 | METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR FACILITATING COMMUNICATION IN AN INTEROPERABILITY NETWORK - Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data. | 03-08-2012 |
| 20120060199 | METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR FACILITATING COMMUNICATION IN AN INTEROPERABILITY NETWORK - Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data. | 03-08-2012 |
| 20120059933 | METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR FACILITATING COMMUNICATION IN AN INTEROPERABILITY NETWORK - Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data. | 03-08-2012 |
| 20120059925 | METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR FACILITATING COMMUNICATION IN AN INTEROPERABILITY NETWORK - Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data. | 03-08-2012 |
| 20120059919 | WEB SERVICES ENVIRONMENT TESTING FRAMEWORK - In one embodiment, a method of testing web services using a web service testing framework can include using a data parser to parse data for the web service to be tested. The data parser may be one of a plurality of data parsers in a test library for support of a plurality of data formats for the web service. If the web service is in a SOAP protocol, the data can be converted into framework objects. These framework objects for the SOAP protocol may then be converted into test objects. If the web service is in a REST protocol, the data itself can be converted into the test objects. A web service test can be accessed from the test library for testing the web service. The web service test can be executed using the test objects. | 03-08-2012 |
| 20120059862 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR VALIDATING ONE OR MORE METADATA OBJECTS - In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment. | 03-08-2012 |
| 20120059853 | SYSTEM AND METHOD OF LEARNING-BASED MATCHING - Some embodiments match address data in a database system having a corpus of address information stored therein. In some embodiments, an external address data for a company that is associated with a set of locations is received. Some embodiments determine whether the external address data matches existing address data that includes the set of locations using fuzzy matching techniques. In order to determine whether two addresses match, some embodiments perform fuzzy matching techniques that uses learned knowledge to identify aliases in the address pair. In situations where a contact is specified along with the external address data, the contact is tethered to one of the set of locations when the external address data is determined to match an address within the existing address data. Some embodiments create a new location for the company using the external address data when the external address data does not match the existing address data. | 03-08-2012 |
| 20120059807 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR VALIDATING ONE OR MORE METADATA OBJECTS - In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment. | 03-08-2012 |
| 20120059795 | METHODS AND SYSTEMS FOR PROVIDING ENHANCEMENTS TO A BUSINESS NETWORKING FEED - Methods, systems, and apparatus facilitate social and business networking in a multi-tenant database. An application can provide each user with the ability view targeted data of interest. The data of interest can be supplied in a feed associated with the user created list, which compiles the feed items, e.g., comments, posts, stories, etc., of the object feeds subscribed to by the list. Lists can include entity feeds of objects, on the database well as child records associated with those objects. Accordingly, a user can create tailored feeds and can organize related information into feed for that list. In further embodiments, applications are provided which allow users are able to view filtered selections of other users and objects on the database system. In one embodiments, a connector application allows users to modify subscriptions to other users and objects, a dashboard application allows users to view user profiles and analytics regarding the user profile, and a search application allows users to perform field based searches on the records of the users and objects. Additional applications which allow users to navigate and view records on the database system are also provided. | 03-08-2012 |
| 20120047570 | FIREWALLS FOR SECURING CUSTOMER DATA IN A MULTI-TENANT ENVIRONMENT - Network security is enhanced in a multi-tenant database network environment using a query plan detection module to continually poll the database system to locate and raise an alert for suspect query plans. Security also can be enhanced using a firewall system sitting between the application servers and the client systems that records user and organization information for each client request received, compares this with information included in a response from an application server, and verifies that the response is being sent to the appropriate user. Security also can be enhanced using a client-side firewall system with logic executing on the client system that verifies whether a response from an application server is being sent to the appropriate user system by comparing user and organization id information stored at the client with similar information in the response. | 02-23-2012 |
| 20120047520 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PUBLISHING AN APPLICATION-INDEPENDENT FORMAT EVENT - In accordance with embodiments, there are provided mechanisms and methods for publishing an application-independent format event. These mechanisms and methods for publishing an application-independent format event can enable optimized data communication, improved scalability, increased operational efficiency, etc. | 02-23-2012 |
| 20120047489 | SOFTWARE AND FRAMEWORK FOR REUSABLE AUTOMATED TESTING OF COMPUTER SOFTWARE SYSTEMS - Methods, software, frameworks, and systems for automating test procedures for a computer processing system. An embodiment of the method includes steps of determining a plurality of available automated test procedures, determining a plurality of available test options, and generating a plurality of test specifications. Each test specification may include option data corresponding to one of the available test options as well as procedure data corresponding to one of the available automated test procedures. The present invention advantageously supports reuse and extensibility of automated test procedures for a variety of configurations. | 02-23-2012 |
| 20120047445 | PRE-FETCHING PAGES AND RECORDS IN AN ON-DEMAND SERVICES ENVIRONMENT - An approach for pre-fetching pages and records in an on demand services environment is disclosed. This approach for pre-fetching pages and records provides for rendering data directly from a locally saved copy. Particular embodiments can include providing a user interface (UI) for a user of the on-demand services environment. According to requests received via the UI, the server can check for a user's log-in credentials. Depending upon the user's activity history, the server can also predict pages which would likely be visited by the user, store those pages as a local copy, and pre-send those pages in advance to the user. | 02-23-2012 |
| 20120042384 | PERFORMING SECURITY ANALYSIS ON A SOFTWARE APPLICATION - A system and method for performing security analysis on a software application. In one embodiment, a method includes receiving application architecture information for a software application; and determining an application type based on the application architecture information. The method also includes performing one or more security tests on the software application based on the application type and the application architecture information; and approving the software application to be available in an online marketplace if the software application passes the one or more security tests. | 02-16-2012 |
| 20120042383 | ADAPTING A SECURITY TOOL FOR PERFORMING SECURITY ANALYSIS ON A SOFTWARE APPLICATION - A system and method for adapting a security tool for performing security analysis on a software application. In one embodiment, a method includes maintaining a registry of security tools; receiving code for a software application; and comparing component criteria for each security tool against each component of the software application, wherein the component criteria for each respective security tool indicate which components the respective security tool is designed to analyze for security vulnerabilities. The method also includes generating a tool-specific package for each component of the software application, wherein the tool-specific package comprises one or more security tools that are designed to analyze the respective component for security vulnerabilities. | 02-16-2012 |
| 20120042279 | ACCESSING MULTI-PAGE DATA - In one embodiment, a method of accessing multi-page data via a user interface can include: displaying a scrollbar on the user interface, where the scrollbar includes a page index and a scroll indicator; receiving a selection of a page of the data using the page index in the scrollbar on the user interface, where the data is arranged as a plurality of pages; indicating the selected page in the scrollbar with a predetermined indicator, such as a highlight indicator; receiving a selection of a portion of the selected page using the scroll indicator in the scrollbar on the user interface; and displaying the selected portion of the selected page in a main window on the user interface. | 02-16-2012 |
| 20120042218 | DEBUGGING SITE ERRORS BY AN ADMIN AS A GUEST USER IN A MULTI-TENANT DATABASE ENVIRONMENT - An approach for debugging site errors in a multi-tenant database system is disclosed. An example method can include receiving a request from a site administrator to access an enhanced error message and determining if the site administrator is approved for viewing the enhanced error message by evaluating exceptions associated with the enhanced error message, the request, and the site administrator. The example method further includes modifying a detailed error message related to the request for generating the enhanced error message, and providing the enhanced error message to the site administrator based on the approval determination. | 02-16-2012 |
| 20120042216 | MECHANISM FOR FACILITATING COMMUNICATION AUTHENTICATION BETWEEN CLOUD APPLICATIONS AND ON-PREMISE APPLICATIONS - In accordance with embodiments, there are provided methods and systems for providing communication authentication between cloud applications and on-premise applications. A method of embodiments includes receiving, from a cloud application at a cloud computing device, a first message at an application server of a server computing system, and parsing, at the application server, the first message to determine first identification information contained within the first message. The method further includes authenticating, at the application server, the first message by verifying the first identification information, and forwarding the first authenticated message to an on-premise application at a remote computing device. | 02-16-2012 |
| 20120042210 | ON-DEMAND SERVICES ENVIRONMENT TESTING FRAMEWORK - In one embodiment, a method of providing a test framework in an on-demand services environment can include: accessing a plurality of tests via plug-ins to a core platform of the test framework; receiving, by a user interface, a selection of tests for execution from the plurality of tests, where the selected tests are configured to test a plurality of layers of a product; executing, by an execution engine coupled to the core platform, the selected tests; storing test results for the executed selected tests on a configurable repository; and reporting the stored test results in a summarized form on the user interface. | 02-16-2012 |
| 20120042208 | TEST OPTIMIZATION - A method for optimizing tests of a software application. The method includes determining a test run time for each test of a plurality of tests of a software application; and dividing the tests into a plurality of test groups. The method further includes assigning a worker system of a plurality of worker systems to each test group; and causing the worker systems to run the tests. | 02-16-2012 |
| 20120041986 | CUSTOM ENTITIES AND FIELDS IN A MULTI-TENANT DATABASE SYSTEM - Systems and methods for hosting variable schema data such as dynamic tables and columns in a fixed physical database schema. Standard objects, such as tables are provided for use by multiple tenants or organizations in a multi-tenant database system. Each organization may add or define custom fields for inclusion in a standard object. Custom fields for multiple tenants are stored in a custom data column within the object data structure, and this single custom data column may contain different data types for each tenant. | 02-16-2012 |
| 20120041945 | MECHANISM FOR FACILITATING EFFICIENT COLLECTION AND PRESENTATION OF BUSINESS ACTIVITY MONITORING DATA - In accordance with embodiments, there are provided methods and systems for facilitating efficient collection and presentation of business activity monitoring data. A method of embodiments includes receiving business activity monitoring (BAM) data from a business process management (BPM) engine residing at a first entity. The BAM data is received in a first format that is compatible with the first entity. The method further includes customizing the first format of the BAM data into a second format of the BAM data. The second format is compatible with the second entity. The second entity includes an organization whose business activities are monitored to generate the BAM data that relates to monitoring of the business activities. | 02-16-2012 |
| 20120041921 | MECHANISM FOR FACILITATING EFFICIENT BUSINESS RULES MANAGEMENT AND DATA PROCESSING - In accordance with embodiments, there are provided methods and systems for facilitating efficient business rules management and data processing. A method of embodiments includes generating, at a first computing system, configuration settings to customize business rules to process data transactions. The business rules are processed by a business rules engine at a second computing system. The method includes customizing one or more business rules by applying one or more configuration settings to the one or more business rules, and facilitating the business rules engine residing on the second computing system to process one or more data transactions based on the one or more customized business rules. The one or more customized business rules guide processing of the one or more data transactions and provide information relating to how one or more business rules are matched with the one or more data transactions. | 02-16-2012 |
| 20120041886 | INTEGRATING CODE INTO A SOFTWARE APPLICATION - A system and method for receiving code that is submitted for integrating code into a software application. In one embodiment, a method includes receiving information associated with the code; displaying the information associated with the code; verifying the information associated with the code; and if the information associated with the code successfully verifies, generating a stamp associated with the code and with the software application. | 02-16-2012 |
| 20120030514 | MODULE TESTING ADJUSTMENT AND CONFIGURATION - In one embodiment, a method for testing adjustment and configuration is disclosed. The method can include accessing source code of a test framework that is configured for testing a module, creating a configuration folder having a property override for a test suite for the module testing, determining a source root folder for the test suite, starting the test framework by passing in an identifier for the test suite, and adding a custom test to the source root folder using the configuration folder to customize the test suite. The method can further include compiling the test framework with each of the plurality of test folders enabled. The method also may use a refactoring tool to make changes in a file within the test framework. | 02-02-2012 |
| 20120023375 | GENERATING PERFORMANCE ALERTS - A method for generating performance alerts in a database system. The method includes collecting a predefined set of performance data, and comparing the performance data to one or more predefined thresholds. The method also includes determining if any of the performance data exceeds the one or more predefined thresholds, and generating an alert if any of the data exceeds one of the predefined thresholds. | 01-26-2012 |
| 20120023373 | TESTING A SOFTWARE APPLICATION USED IN A DATABASE SYSTEM - A method for testing a software application used in a database system. The method includes receiving multiple changes to the software application, and running a plurality of tests on the software application. The method further includes determining if any of the tests fail, and if any of the tests fail, identifying which changes caused the failures. | 01-26-2012 |
| 20120023107 | SYSTEM AND METHOD OF MATCHING AND MERGING RECORDS - A system and method of matching and merging records is disclosed herein. Embodiments comprise receiving, a plurality of records from a feed, wherein a record in the plurality of records from the feed may be either partial or complete. A processor executes fuzzy matching logic to determine whether one or more records in the plurality of records from the feed match an existing record. The processor then executes a merged of the one or more matching records with the existing record to form a merged composite record. Finally, the merged composite record is stored. | 01-26-2012 |
| 20120017170 | TAKING SCREENSHOTS OF A FAILED APPLICATION - An approach for taking screenshots of a failed application is disclosed. The method includes running a test of a module, where the test is run in a single operating system process that uses a plurality of web browser windows on a display screen. The method further includes receiving a signal to indicate a screenshot that is requested after the test fails in order to determine a cause of the test failure and capturing screenshots for each of the plurality of web browser windows, where the captured screenshots exclude elements that are unrelated to the test. The capturing screenshots includes using an iterative process capturing each of the plurality of screenshots one at a time. | 01-19-2012 |
| 20120016913 | USING XML TO RUN TESTS IN A MULTI-TENANT DATABASE ENVIRONMENT - A method for using extensible markup language (XML) for testing a process in a multi-tenant database system is disclosed. The method includes providing a user interface (UI) for a user of the multi-tenant database system, receiving the process for testing via the UI, where the process is created using the UI, receiving an indication from the UI that an XML file is to be extracted for testing the process, and extracting the XML file in response to the received indication, where the XML file is usable for testing the process. Further, sample data for the process can also be created and received. In addition, modifications of the XML file from the user via the UI can be done, the XML file can be executed for testing the process. | 01-19-2012 |
| 20120016681 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR ANALYZING MONITORED USAGE OF A RESOURCE - In accordance with embodiments, there are provided mechanisms and methods for analyzing monitored usage of a resource. These mechanisms and methods for analyzing monitored usage of a resource can enable optimized resource utilization, increased revenue, improved customer satisfaction, more efficient resource allocation, etc. | 01-19-2012 |
| 20120016621 | METHOD AND SYSTEM FOR MULTI-MODE TESTING THROUGH OPERATION INTERFACE AND SCENARIO ABSTRACTION IN A MULTI-TENANT DATABASE ENVIRONMENT - Embodiments are described for a system and method for testing a hosted application through a test framework that uses the same operational test code for any one of a plurality of application interfaces. A method under embodiments defines a set of test operations comprising a test for the hosted application, each test operation interacting with the application through an interface of a plurality of interfaces; defines a set of test scenarios, with each test scenario including a number of generic test steps and test operations, and wherein each test scenario includes a function call to the test operation corresponding to the interface to be tested; and executes one or more of the test scenarios to implement a test on the interface to be tested for the hosted application. | 01-19-2012 |
| 20120011406 | TECHNIQUES FOR DISTRIBUTING INFORMATION IN A COMPUTER NETWORK RELATED TO A SOFTWARE ANOMALY - The present invention is directed to methods and systems of distributing information in a computer network related to a report a software anomaly that includes receiving information concerning the reported software anomaly (RSA); identifying a problematic functional characteristic included in the RSA; ascertaining from a plurality of computer-readable addresses a sub-group of the computer-readable addresses that correspond to parties with information corresponding to the problematic functional characteristic; storing on the computer network an investigation record having associated therewith data corresponding to the RSA; and transmitting to the sub-group a message perceivable by the parties indicating a location on the computer network of the investigation record. | 01-12-2012 |
| 20120005537 | IDENTIFYING BUGS IN A DATABASE SYSTEM ENVIRONMENT - A system and method for identifying bugs in a database system. In one embodiment, a method includes running a plurality of tests on a software application, and rerunning one or more tests of the plurality of tests. The method also includes identifying one or more bugs in the one or more tests based on inconsistent test results. | 01-05-2012 |
| 20120005218 | METHOD AND SYSTEM FOR SCORING ARTICLES IN AN ON-DEMAND SERVICES ENVIRONMENT - A method for scoring and ranking knowledge articles in an on-demand service environment in a database network system. The scoring allows users to have input into the scoring to determine relevancy and authenticity to solve particular problems. | 01-05-2012 |
| 20110321175 | MONITORING AND REPORTING OF DATA ACCESS BEHAVIOR OF AUTHORIZED DATABASE USERS - A computer-implemented system and method of monitoring data access activity of a user of a system is presented here. The method maintains a respective score for each of a plurality of monitored data access events, resulting in a set of scores for the user. The method continues by monitoring behavior of the user to detect occurrences of the monitored data access events, and updating the set of scores in response to detected occurrences of the monitored data access events. The method initiates an appropriate course of action when the updated set of scores is indicative of unauthorized, suspicious, or illegitimate data access activity. | 12-29-2011 |
| 20110321151 | Methods And Systems For Providing Context-Based Outbound Processing Application Firewalls - Outbound processing with application firewalls. An outbound message is generated with an application. The outbound message includes at least a trustworthiness indicator and/or marking information for the one or more portions of the outbound message. The outbound message is received by an application firewall. The outbound message is analyzed based on the trustworthiness indicator and/or marking information, and context information. An action is performed on the outbound message based on the trustworthiness indicator and/or marking information, and the context information. | 12-29-2011 |
| 20110321148 | Methods And Systems For Providing a Token-Based Application Firewall Correlation - Token-based firewall functionality. A request is received for access to a resource from a remote user device, the request received by an application firewall. A token is associated with the request. The token and associated information are stored in an event correlator coupled with the application firewall. The token is associated with one or more subsequent actions by the resource in response to receiving the request. A response to the request including the token is generated. The response with the token is transmitted to the remote user device via the application firewall. The application firewall analyzes the response and determines an action to be taken on the response based on the token and the associated information. | 12-29-2011 |
| 20110320955 | METHODS AND SYSTEMS FOR ACCESSING A RESOURCE WITH MULTIPLE USER IDENTITIES - Systems and methods for providing concurrent access to a resource via multiple user identities via a single client entity. The client entity is allowed access to the resource utilizing a first user identity. An attempt to access the resource with the client entity utilizing a second user identity is detected. The second user identity is a child identity of the first user identity. The attempt to access the resource is restructured as an attempt to access the resource with a third user identity that is not a child identity of the first user identity. The restructured request is forwarded to the resource using the third user entity to access the resource. A response from the resource is restructured as a response to the client entity accessing the resource utilizing the second user identity. The restructured response is sent to the client entity accessing the resource utilizing the second user identity. | 12-29-2011 |
| 20110320879 | Methods and systems for a mobile device testing framework - A mobile device test framework is used in combination with client controllers and device controllers so that a single mobile device API test can be used with mobile devices having different operating system platforms. The client controllers can provide information specific to the client and the device controllers can provide information needed to apply the test to each of the mobile device platforms. The test framework can navigate through the controls of the mobile device GUIs and input information. The test framework can then check that the text and images displayed by the mobile devices match the expected information. | 12-29-2011 |
| 20110320435 | STATIC QUERY OPTIMIZATION - In some embodiments, a computer-implemented method for tuning queries for a multi-tenant database system is provided. A processor retrieves actual statistics associated with data stored on one or more servers in the multi-tenant database system. The data may be associated with one or more tenants of the multi-tenant database system. A subset of the actual statistics is selected, wherein the subset of the actual statistics is related to tenants having a data trait targeted for optimization. The processor determines synthetic statistics based on the subset of the actual statistics. An original query is received at the multi-tenant database system, wherein the original query operates upon data associated with a tenant that has the data trait targeted for optimization. The processor determines an optimal query plan based on the original query and synthetic statistics. Finally, the processor executes the original query based on the optimal query plan. | 12-29-2011 |
| 20110314420 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING ACTIONS ASSOCIATED WITH A PORTAL - In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc. | 12-22-2011 |
| 20110314373 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING ACTIONS ASSOCIATED WITH DATA TO BE DISPLAYED, UTILIZING A WIDGET - In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with data to be displayed, utilizing a widget. These mechanisms and methods for performing actions associated with data to be displayed, utilizing a widget can enable enhanced and expedited data development, improved data display, etc. | 12-22-2011 |
| 20110314341 | METHOD AND SYSTEMS FOR A DASHBOARD TESTING FRAMEWORK IN AN ONLINE DEMAND SERVICE ENVIRONMENT - Testing a dashboard framework includes creating a model that captures the states of a GUI application and validates the states of the application by comparing it with benchmarks. The testing can include user interaction between the captured states of the GUI application. The ability to provide testing based upon recorded states of a web application can enable the test system to adapt to changes to the GUI software during product development or modification. Testing a dashboard framework is more efficient and flexible testing methods for GUI software. | 12-22-2011 |
| 20110314029 | RULE-BASED PRIORITIZATION OF SOCIAL DATA - A method of prioritizing feed items based on rules is provided. User input establishes one or more rules to prioritize a feed item, wherein at least one of the one or more rules incorporates the input data. Such user input may include user-created data or feed metrics. The one or more rules may be weighted. Additional user input configures one or more message cues. A plurality of feed items are prioritized based on the one or more rules. The plurality of feed items are associated with a plurality of feeds, wherein each feed is associated with an object stored in a database system. The plurality of feed items are then displayed in combination with the one or more message cues to a plurality of users of the database system. | 12-22-2011 |
| 20110307695 | METHODS AND SYSTEMS FOR PROVIDING A SECURE ONLINE FEED IN A MULTI-TENANT DATABASE ENVIRONMENT - Embodiments of the present invention provide systems, apparatus, and methods for securing information shared between users of a database system. A message in a feed on a multi-tenant database can be securely shared when a user marks the message as private. Users of the database can selectively decide on which recipient and/or group of recipients have access rights to view the message. The messages are secured through cryptography, such as by a key shared between two or more users. The user can additionally have a private key that is used to decrypt the secure (e.g., encrypted) messages. This private key can be further protected by the user's password used to log into the database system. The secure message can appear in either encrypted form or be absent from the feed to which the secure message is posted. Secure messages can be transparently encrypted and decrypted by the system. In some embodiments, sharing rules can be pre-defined by the user to determine how messages are secured. Furthermore, the secured messages are stored in encrypted fomi on the multi-tenant database and only accessible by users with whom the messages are shared. | 12-15-2011 |
| 20110307510 | Methods and Systems for Analyzing Search Terms in a Multi-Tenant Database System Environment - Knowledge base is gaining popularity as a customer support tool. Customers search the knowledge base for solutions to their issues. Keywords searched in knowledge base are analyzed and reports are made available for managers and supervisors to understand the trends and requirements of customers. The number of keywords searched can be extremely large in some organizations. In this specification, storing the keywords in a meaningful way in order to generate report for further analysis is discussed. Efficient data storage helps in managing voluminous data and also reducing the amount of memory required to store the data. Any of the above embodiments can be used independently or together with any combination of other embodiments. | 12-15-2011 |
| 20110307498 | METHODS AND SYSTEMS FOR DYNAMICALLY SUGGESTING ANSWERS TO QUESTIONS SUBMITTED TO A PORTAL OF AN ONLINE SERVICE - In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents. | 12-15-2011 |
| 20110307452 | PERFORMING CODE ANALYSIS IN A MULTI-TENANT DATABASE SYSTEM - A system and method for performing code analysis in a database system. In one embodiment, a method includes receiving a request to scan code for a software application. The method further includes fetching metadata associated with a user, fetching the code for the software application, and scanning the code. | 12-15-2011 |
| 20110302631 | SYSTEMS AND METHODS FOR LOGGING INTO AN APPLICATION ON A SECOND DOMAIN FROM A FIRST DOMAIN IN A MULTI-TENANT DATABASE SYSTEM ENVIRONMENT - A system and method for logging into an application across separate domains in a multi-tenant database environment is provided. The method may include receiving, by a server associated with a first domain, a substitute user request from a user of the first domain, the substitute user request including a request for the user of the first domain to become a user on a second domain, posting, to a server associated with the second domain, the substitute user request, and posting, by the server associated with the second domain, a new session identification allowing the user of the first domain to login to an application on the second domain. | 12-08-2011 |
| 20110302479 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR RESOLVING A DATA CONFLICT - In accordance with embodiments, there are provided mechanisms and methods for resolving a data conflict. These mechanisms and methods for resolving a data conflict can enable an improved user experience, increased efficiency, time savings, etc. | 12-08-2011 |
| 20110302454 | PERFORMING ASYNCHRONOUS TESTING OF AN APPLICATION OCCASIONALLY CONNECTED TO AN ONLINE SERVICES SYSTEM - In a method, system, and computer-readable medium having instructions for performing asynchronous testing of an application that is occasionally connected to an online services system, metadata describing at least a portion of an online services database is retrieved and the at least a portion of the online services database is authorized for replication at a software application, information is determined for an entity for an application database from the metadata, a request is sent for a database using the software application interface and the request has an asynchronous operation call to the database for the entity, an execution of the asynchronous operation call is recorded within a callback function, a response is received for the asynchronous operation call, and a result is determined for the software application performance. | 12-08-2011 |
| 20110302327 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING A SYNCHRONIZATION OF DATA - In accordance with embodiments, there are provided mechanisms and methods for performing a synchronization of data. These mechanisms and methods for performing a synchronization of data can enable a more efficient synchronization, time and resource savings, an enhanced user experience, etc. | 12-08-2011 |
| 20110302299 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR DETERMINING A RATE AT WHICH AN ENTITY IS POLLED - In accordance with embodiments, there are provided mechanisms and methods for determining a rate at which an entity is polled. These mechanisms and methods for determining a rate at which an entity is polled can enable decreased overall server load, improved efficiency, an increased perception of responsiveness, etc. | 12-08-2011 |
| 20110302298 | METHOD AND SYSTEM FOR TESTING MULTIPLE COMPONENTS OF A MULTI-TENANT, MULTI-DOMAIN, MULTI-TIERED WEBSITE - Embodiments are described for a system and method for testing a plurality of web resources, such as web sites and/or web servers in a distributed client-server computer network. Embodiments include a method of configuring a proxy server to forward incoming HTTP requests back to a fixed port on the IP address of the sender of the incoming HTTP request to effectively remove the requirement of domain name resolution from the test environment. A reflective proxy server reflects requests from a source IP address back to that same IP address on a specific port on the testing computer to permit the testing of arbitrary web site domain names without performing DNS resolution at any step in the process, thus removing the need to modify the testing computer's host's file. | 12-08-2011 |
| 20110302277 | METHODS AND APPARATUS FOR WEB-BASED MIGRATION OF DATA IN A MULTI-TENANT DATABASE SYSTEM - A computer-implemented system and method includes migrating a database from one multi-tenant database to a second multi-tenant database over a network using a Web protocol such as secure hypertext transfer protocol (HTTPS). The transferred data records may be sent as serializable Java objects in response to a migration request produced by one of the multi-tenant databases. | 12-08-2011 |
| 20110302256 | METHODS AND SYSTEMS FOR PROVIDING CUSTOMIZED DOMAIN MESSAGES - Methods and apparatus are provided for providing customized domain messages. A customized message for one of a plurality of domains is received at one of a plurality of servers of a content delivery network. A request is received from a user device for content for the one of the plurality of domains at the one of the plurality of servers. The customized message is provided by the one of the plurality of servers to the user device in response to the request when the one of the plurality of domains is unavailable. | 12-08-2011 |
| 20110302222 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR CREATING A CHILD DATABASE OBJECT USING A CHILD DATABASE OBJECT TYPE IDENTIFIED FROM A PARENT DATABASE OBJECT - In accordance with embodiments, there are provided mechanisms and methods for creating a child database object using a child database object type identified from a parent database object. These mechanisms and methods for creating a child database object using a child database object type identified from a parent database object can enable embodiments to provide creation of a child database object according to a type configured with respect to an associated parent database object. The ability of embodiments to provide such configuration in the parent database object can enable any associated child database objects to be created according to the type configured with respect to the parent database object. | 12-08-2011 |
| 20110302221 | METHODS AND SYSTEMS FOR ANALYZING A NETWORK FEED IN A MULTI-TENANT DATABASE SYSTEM ENVIRONMENT - The present invention discusses a dashboard application that compiles values across a set of records, each of the records having fields which include data pertaining to user-defined criteria. The user enters a query into the system and the set of records is returns and analyzed according the criteria. The results are numerical and are displayed in components of the dashboard. The component is a graph, bar graph, pie chart, etc. that appears in a user interface of the dashboard. A user can customize the application and define its component. Multiple users can view and subscribe to the dashboard and can select specific components to follow. Some components can have user-defined threshold values and can provide graphics displaying breakpoints of those values. When the system refreshes, or the user manually refreshes the dashboard, an alert is generated if the threshold value is traversed. The alert, including the component graphic, is posted in the subscriber's feed and a feed of the dashboard. | 12-08-2011 |
| 20110302212 | SYSTEMS AND METHODS FOR ANALYZING OPERATIONS IN A MULTI-TENANT DATABASE SYSTEM ENVIRONMENT - A system and method for analyzing operations in a multi-tenant database system environment is provided. The system may include a database storing tenant application data and common application data, the tenant application data and common application data controlling a creation, read, update, deletion or undeletion of an object in the multi-tenant database system environment. The system may further include a processor to analyze the tenant application data and common application data to identify therein where the object is being modified, and generate a report identifying potential errors or side effects which may affect the object based upon the analyzed tenant application data and common application data | 12-08-2011 |
| 20110302135 | MAINTAINING APPLICATIONS THAT ARE OCCASIONALLY CONNECTED TO AN ONLINE SERVICES SYSTEM - In a method for maintaining applications that are occasionally connected to an online services system, metadata describing at least a portion of an online services database is retrieved and the portion of the online services database is authorized for replication at a software application, information for an entity for an application database in accordance with metadata is determined, information is sent for the entity to an application data management service, data for the software application is retrieved from the online services database in accordance with metadata, at least a portion of the data for the software application is sent to the application data management service and the portion of the data for the software application should be synchronized with the online services database, a request for information is received for rendering a component of a user interface, and information is provided for rendering the component of the user interface for the software application | 12-08-2011 |
| 20110302133 | SHARING INFORMATION BETWEEN TENANTS OF A MULTI-TENANT DATABASE - In a method, system, and computer-readable medium having instructions for sharing information between tenants of a multi-tenant database, information is received on a connection between a first tenant of a multi-tenant database and a second tenant and the connection has information on a scope of data from the first tenant shared with the second tenant, data is allowed for a record of the first tenant to be accessible to the second tenant in accordance with the connection, information is received on a file related to the record of the first tenant, and data is allowed from the file to be accessible to the second tenant in accordance with the connection. | 12-08-2011 |
| 20110302098 | METHOD AND SYSTEM FOR PROVIDING ANSWERS TO USERS OF A MULTI-TENANT DATABASE SYSTEM - Online communities, also referred to as “forums,” are used as a customer support tool along with a repository of useful articles, also referred to as “knowledge base.” Users may navigate between the forum and the knowledge base. Social networks can also be used to access the forum and knowledge base. Forums and knowledge bases that have confidential data may be restricted to employees of a multi-tenant database system. Any of the above embodiments can be used independently or together with any combination of other embodiments. | 12-08-2011 |
| 20110296386 | Methods and Systems for Validating Changes Submitted to a Source Control System - In accordance with embodiments, there are provided mechanisms and methods for validating changes before submission to a source control system, which can provide developers with a remote server where changelists may be uploaded, specified tests may be run, and results may be returned to the developer. The ability to provide a remote server for changelist uploads, automated source code compilations, automated test executions, and the automatic return of results, tends to enable developers to quickly and efficiently make source code design changes and avoid to build breakages. | 12-01-2011 |
| 20110296381 | ADDING DIRECTIVES FOR VERSIONS OF JAVASCRIPT FILES DIRECTLY INTO SOURCE CODE IN A MULTI-TENANT DATABASE ENVIRONMENT - In a method, system, and computer-readable medium having instructions for adding directives for versions of JavaScript files directly into source code, a source file for preprocessing is received and the source file is written in a client-side scripting language, the source file is parsed, directive information is identified for a directive within the source file and the directive information comprises data on at least a portion of a client-side scripting language file and a mode, a version of the source file for the mode is created and the version of the source file comprises source code from the source file and the at least a portion of the client-side scripting language file, and metadata is associated with the directive and the version of the source file. | 12-01-2011 |
| 20110296375 | ADDING DIRECTIVES FOR JAVASCRIPT FILES DIRECTLY INTO SOURCE CODE IN A MULTI-TENANT DATABASE ENVIRONMENT - In a method, system, and computer-readable medium having instructions for adding directives for JavaScript files directly into source code, a source file for preprocessing is received and the source file is written in a client-side scripting language, the source file is parsed, directive information is identified within the source file, metadata is associated with the directive during preprocessing, metadata associated is retrieved with a preprocessed directive, a request to access metadata associated with a preprocessed directive in the source file is received and the preprocessed directive is the directive from the source file, and at least a portion of markup language is generated for a web page in accordance with metadata associated with the preprocessed directive in response to the request. | 12-01-2011 |
| 20110296298 | PROVIDING A QUOTE TEMPLATE IN A MULTI-TENANT DATABASE SYSTEM ENVIRONMENT - In a method, system, and computer-readable medium having instructions for providing a quote template in a multi-tenant database system, information on a selection of a first database object is received for use in creation of a document template, representations for one or more database fields related to the first database object are displayed on a user interface and a database field related to the first database object has a database field of the first database object or a second database object related to the first database object and a representation of the database field may be selected on a layout for one or more documents that can be created with the document template, information is received on the layout of a document to be created with the document template and the layout of the document template has one or more selected database fields related to the first database object, and rendering information is generated for the document with information on the layout in the document template in a target format. | 12-01-2011 |
| 20110295910 | CUSTOMIZING STANDARD FORMULA FIELDS IN A MULTI-TENANT DATABASE SYSTEM ENVIRONMENT - In a method, system, and computer-readable medium having instructions for customizing standard formula fields, at least a portion of a formula is received for a standard database field of a standard database entity in a multi-tenant database and the standard database entity is used by a plurality of tenants, a date range is stored for maintaining at least the portion of the formula, information on one or more variables of the formula is received, a value is calculated for the standard database field with at least the portion of the formula and information on the one or more variables of the formula and one or more database entities depend on the value for the standard database field, and the value is stored for the standard database field. | 12-01-2011 |
| 20110295905 | METHODS AND SYSTEMS FOR TRACKING WORK IN A MULTI-TENANT DATABASE ENVIRONMENT - A system and method for tracking work in a database environment. In one embodiment, a method includes generating a plurality of work records, where each work record is associated with code that is submitted for integration into a software application. The method further includes receiving a first indication that designates a first work record of the plurality of work records as a parent work record, and receiving a second indication that designates a second work record of the plurality of work records as a child work record, where the second work record is a child of the first work record. | 12-01-2011 |
| 20110295839 | OPTIMIZING QUERIES IN A MULTI-TENANT DATABASE SYSTEM ENVIRONMENT - In a method, system, and computer-readable medium having instructions for optimizing a query in a database system, a database statistic is generated for a number of related records for one or more entities for at least one tenant and a related record is a record with a relationship to a shared record in a database table for an entity from the one or more entities, a first cost is calculated for accessing the number of related records for at least one tenant, a second cost is calculated for accessing a number of related records accessible to a user, a comparison of the first cost to the second cost is performed to determine a data access path for retrieving accessible related records, and the data access path for retrieving accessible related records is determined based upon the comparison. | 12-01-2011 |
| 20110295838 | TRANSFORMING QUERIES IN A MULTI-TENANT DATABASE SYSTEM - In a method, system, and computer-readable medium having instructions for optimizing a query in a database system, a query request is received with a query predicate to filter data returned in response to the query request and the query predicate has a formula, the query request is transformed to a transformed query request by preprocessing the formula in the query predicate, and the query request is optimized using the transformed query request. | 12-01-2011 |
| 20110295728 | SYSTEMS AND METHODS FOR AUTOMATICALLY COLLECTION OF PERFORMANCE DATA IN A MULTI-TENANT DATABASE SYSTEM ENVIRONMENT - A method of collecting data from multiple sources in a multi-tenant system is provided. The method includes obtaining data corresponding to a first tenant in the multi-tenant system and a second tenant in the multi-tenant system from a first source, obtaining data corresponding to the first tenant in the multi-tenant system and the second tenant in the multi-tenant system from a second source, and aggregating the data obtained from the first and second sources into a single database and associating each entry of the obtained data with at least one of the tenants of the multi-tenant system. | 12-01-2011 |
| 20110289479 | METHODS AND SYSTEMS FOR PROVIDING A USER INTERFACE IN A MULTI-TENANT DATABASE ENVIRONMENT - Methods, devices and systems for providing a user interface in an on-demand software service environment are described. Some implementations involve receiving an indication of a component definition to instantiate. The component definition may be a portion of a component definition data structure. Such implementations may also involve instantiating the provided component, instantiating all remaining attributes of the component definition data structure to produce a component instance data structure and transmitting an intermediate representation of the indicated component to a client device. The intermediate representation may comprise a version of the component instance data structure. The intermediate representation may allow the client device to create an instance of the component in memory. | 11-24-2011 |
| 20110289476 | METHODS AND SYSTEMS FOR PROVIDING A USER INTERFACE IN A MULTI-TENANT DATABASE ENVIRONMENT - Methods, devices and systems for providing a user interface in an on-demand software service environment are described. Some implementations involve receiving a component request from a first client device, locating class-level definition source code for a component definition corresponding to the component request, identifying the component definition within the source code, determining a language of the component definition and selecting a parser according to the language of the component definition. Such implementations may also involve parsing the source code to create the component definition and transmitting an intermediate representation of the requested component to the client device. The intermediate representation may allow the client device to create an instance of the requested component. | 11-24-2011 |
| 20110289475 | VISUALLY PRIORITIZING INFORMATION IN AN AGILE SYSTEM - An apparatus and method for prioritizing tasks in a software development environment includes drag-and-drop functionality to prioritize tasks displayed in the window of a browser application executing on a user system. In one embodiment, a prioritizer screen is built at a server using information stored in a workload database object and sent to the user system over a network using interprocess communications. | 11-24-2011 |
| 20110289474 | MANAGING AND VIEWING DEPENDENCIES IN AN AGILE SYSTEM - Example embodiments include a system and method for managing and viewing dependencies between Scrum teams working on a software release. In one embodiment, all dependency information for a release is stored in database objects on the cloud and dependencies are viewed on a user system coupled to the cloud. User interfaces for viewing, editing and creating dependencies are built on the cloud for display and interaction on the user system. | 11-24-2011 |
| 20110289451 | METHODS AND SYSTEMS FOR CUSTOMIZING USER NOTIFICATIONS - Methods and systems are provided that aid users in customizing notification graphical user interface (GUI) components. In some aspects, the customization interface is driven from the notification interface or window. Users may then manage the position and appearance of a notification window or GUI component from the notification itself. In addition, the user can manage the position of a notification and direction of subsequent notifications from an originating notification. | 11-24-2011 |
| 20110289425 | METHODS AND SYSTEMS FOR PROVIDING A USER INTERFACE IN A MULTI-TENANT DATABASE ENVIRONMENT - Methods, devices and systems for providing a user interface in an on-demand software service environment are described. Some implementations involve displaying a rendered page, detecting the firing of an event in the rendered page and determining an event type for the event. The implementations may also involve ascertaining whether an action associated with the event is implemented in a server-side language or a client-side language, locating handlers for the event according to the event type and performing a handler execution process. These implementations may also involve executing a component re-rendering process to create a re-rendered page and displaying the re-rendered page. The component re-rendering process may be based, at least in part, on output from the handler execution process. | 11-24-2011 |
| 20110289401 | MULTIPLE GRAPHICAL ANNOTATIONS OF DOCUMENTS USING OVERLAYS - Systems and methods for sharing document annotations. A document is displayed on a graphical user interface and first annotation information for the document is created by a first user, the annotation information including first annotations and positioning information for positioning a first overlay window relative to the document. The first overlay window with the first annotations is displayed over the document wherein the document is visible through the first overlay window. The annotation information is sharable with other users, whereby a different user is able to display the overlay with annotations made by the first user over the document on a different system, and the annotations do not modify the underlying document. | 11-24-2011 |
| 20110289141 | METHODS AND SYSTEMS FOR PROVIDING A USER INTERFACE IN A MULTI-TENANT DATABASE ENVIRONMENT - Methods, devices and systems for providing a user interface in an on-demand software service environment are described. Some implementations involve sending a request from a first apparatus to a second apparatus and receiving a response from the second apparatus. The response may include serialized instantiated component definitions, serialized data for the instantiated component definitions and serialized metadata for the instantiated component definitions. Such implementations may involve deserializing the response to create a metadata structure, traversing the metadata structure to create an instance data structure, traversing the instance data structure to render or re-render a page and displaying the page on a display of the first apparatus. | 11-24-2011 |
| 20110289140 | METHODS AND SYSTEMS FOR PROVIDING A USER INTERFACE IN A MULTI-TENANT DATABASE ENVIRONMENT - Methods, devices and systems for providing a user interface in an on-demand software service environment are described. Some implementations involve receiving a component request from a first client device and building or retrieving component definitions corresponding to the component request. The implementations may also involve instantiating the component definitions and obtaining data and metadata for the component instances. Such implementations may also involve serializing the component definitions, component instances, the data and the metadata, and returning a response to the first client device. The response may include serialized instantiated component definitions, serialized data for the instantiated component definitions and serialized metadata for the instantiated component definitions. | 11-24-2011 |
| 20110289097 | METRICS-BASED ACCESSING OF SOCIAL THREADS - A method of accessing feeds based on metrics is provided. Feeds, each associated with an object stored in a database system, are provided to users of the database system. Inferential user interaction data captures implicit user behavior of users of the database system, wherein the data is generated in relation to a feed. Feed metrics are determined based on the user interaction data, wherein a feed metric is based upon statistics comprising user consumption, user responsiveness, content proliferation, and feed life. Finally, an action is executed in relation to at least one feed based on the feed metrics, wherein the action comprises discontinuing the feed, characterizing a feed, determining that a feed can be monetized, determining that a feed should be cached, or determining that intervention in a feed is advisable. | 11-24-2011 |
| 20110289091 | Methods and Systems for Providing Multiple Column Custom Indexes In A Multi-Tenant Database Environment - In accordance with embodiments, there are provided methods and systems for providing multiple column custom indexes in a multi-tenant database environment. A method embodiment provides defining a multi-tenant data structure having a plurality of data columns data fields and a plurality of rows for each of multiple tenants, each row including a data column for a tenant identifier, defining a first data field for a tenant, the first data field having a first data type, defining a second data field for the tenant, the second field having a second data type, and defining an index table including a tenant identifier for the tenant, a copy of data from the first data field and the second data field, and a key to the corresponding rows of the multi-tenant data structure. | 11-24-2011 |
| 20110289047 | PERFORMING AN UPGRADE IN A MULTI-TENANT DATABASE SYSTEM ENVIRONMENT - A system and method for providing features in a database system. In one embodiment, a method includes receiving, from a user, a request for a feature, where the feature is a functionality of the database system. The method further includes upgrading the database system, where the upgrading includes one or more provisioning steps that are based on the request from the user. | 11-24-2011 |
| 20110283356 | Security Monitoring - Disclosed are systems, apparatus, methods, and computer readable media for determining a combined trust level for a website. In one embodiment, a user account associated with the creation or maintenance of the website may be analyzed. The analysis of the user account may be capable of identifying the presence or absence of a first risk factor affecting a likelihood that the user account is engaged in a malicious activity. A source code file capable of being used to create a message for sending to a remote computing device may be analyzed. The analysis of the source code file may be capable of identifying the presence or absence of a second risk factor affecting a likelihood that the source code file is facilitating a malicious activity. Based on the analysis, a combined trust level for the website may be determined. | 11-17-2011 |
| 20110283267 | Test Framework of Visual Components in a Multitenant Database Environment - Disclosed herein are techniques for compiling a procedure for testing a page. In some implementations, a component definition for a component instance referred to in computer programming language instructions defining a test procedure for testing a page may be received. The page may be defined by a page description implemented in a markup language. The page description may include a reference to a first portion of a component instance. Compiled wrapper code operable to simulate the presence of the component instance may be generated. The compiled wrapper code may represent the first portion of the component instance referenced in the page description. A compiled test procedure may be generated based on the computer programming language instructions. The compiled test procedure may include the compiled wrapper code. The compiled test procedure may be capable of being executed to perform the test procedure. | 11-17-2011 |
| 20110283266 | Software Performance Profiling in a Multi-Tenant Environment - A method for software performance analysis and debugging in a multi-tenant database network system is provided. In at least one embodiment, sampling is achieved using configuration files of each server cluster. Knowledge of the host names of each server in the cluster enables a profiler to target a single server for each sample, thereby facilitating a round-robin sample across a clustered server environment such that a CPU's load and processing cost associated to sampling is fairly and uniformly distributed across all servers in the cluster. As a result, in at least one embodiment of the analysis and debugging tool each sample is a complete stack trace dump of each thread running on the application server at that moment in time. | 11-17-2011 |
| 20110283224 | PROVIDING A TIMELINE CONTROL IN A MULTI-TENANT DATABASE ENVIRONMENT - A system and method for providing a timeline control in a multi-tenant database system. In one embodiment, a method includes determining a plurality of entitlement processes and milestones that are to be enforced, where each entitlement process includes one or more actions, and where each action is associated with a corresponding milestone. The method further includes displaying a timeline control window that shows one or more milestones for an entitlement process, and updating the timeline control window as the status of the entitlement process changes. | 11-17-2011 |
| 20110283181 | Test Framework of Visual Components in a Multitenant Database Environment - Disclosed herein are techniques for testing a page. In some implementations, an intermediate representation of a page is created. The page may be defined by a page description implemented in a markup language. The page description may refer to data accessible via a data model. The intermediate representation may include at least a portion of the data accessible via the data model. The intermediate representation may be capable of being rendered to create a rendered page. The rendered page may be capable of being displayed on a display device. A determination may be made as to whether a test value for a portion of the intermediate representation matches an expected value for the portion of the intermediate representation. When the test value does not match the expected value, an indication of an error may be stored. | 11-17-2011 |
| 20110283163 | Method and System for Identifying Errors in Code - A method for identifying errors in code is provided. The method may include rebuilding object dependencies from a heap dump, calculating memory usage of each object, identifying top consumers of memory by object class, analyzing how much memory each class consumes with respect to how much other classes consume, building a corpus of data that may be used in a progressive machine learning algorithm, and identifying suspect classes. Additionally, the suspect classes and the memory usage statistics of the suspect classes may then be used as an identifying signature of the associated out of memory error. The identifying signature of the associated out of memory error may then be used to compare with the signatures of other out of memory occurrences for identifying duplicate error occurrences. | 11-17-2011 |
| 20110283110 | Secure Communications - Systems and methods are described for communicating between a client machine and a server. A security token message may be transmitted from the server to the client machine. The security token message may include a first security token. The first security token may include a communication interaction identifier that identifies a communication interaction between the client machine and the server and an action request identifier that identifies an action request message capable of being sent from the client machine to the server to request that an action be performed on the server. An action request message including a second security token and transmitted in association with the communication interaction may be received at the server. When it is determined that the first security token matches the second security token, the requested action may be performed. | 11-17-2011 |
| 20110282908 | Security Monitoring - Disclosed are systems, apparatus, methods, and computer readable media for analyzing computing site information. In one embodiment, an analysis tool for analyzing a first site record stored on a storage medium may be selected. The first site record comprising information may relate to a computing site. The computing site may comprise a unit of computing functionality accessible via a network. When it is determined that first confidentiality level for the computing site exceeds a trust level for the analysis tool, the first site record may be modified to create a second site record, the second site record having a second confidentiality level, the second confidentiality level not exceeding the trust level. | 11-17-2011 |
| 20110282907 | MANAGING ENTITLEMENTS IN A MULTI-TENANT DATABASE ENVIRONMENT - A system and method for managing entitlements in a multi-tenant database system. In one embodiment, a method includes receiving service level definitions for one or more entitlements, and maintaining the one or more entitlements. The method further includes verifying if one or more users are eligible for the one or more entitlements, and enforcing the one or more entitlements based on the service level definitions. | 11-17-2011 |
| 20110282899 | Method and System for Exploring Objects in a Data Dictionary - Mechanisms and methods for exploring objects in a data dictionary may enable embodiments to provide a simple and efficient tool for understanding dependencies between entities. The ability to provide a visual format for representing dependency information of entities may enable database developers to efficiently explore objects in a data dictionary and better understand the dependencies of entities in the database. In an embodiment, methods for exploring objects in a database can be applied to multi-tenant database systems. | 11-17-2011 |
| 20110282881 | METHODS AND SYSTEMS FOR DETERMINING CANDIDATES FOR A CUSTOM INDEX IN A MULTI-TENANT DATABASE ENVIRONMENT - Methods and systems are described for determining candidates for a custom index in a multi-tenant database environment. In one embodiment, a method includes, capturing a query that is directed to a multi-tenant database, determining whether the captured query is a candidate for an additional filter, determining operators used by the captured query if the query is a candidate, determining data types of the database used by the captured query if the query is a candidate, determining whether there is a current filter for the operator and data types used by the captured query if the query is a candidate, selecting the captured query based on the determined operators, data types, and the determined current filters, and generating a custom index for the selected query. | 11-17-2011 |
| 20110282872 | Methods and Systems for Categorizing Data in an On-Demand Database Environment - Categorizing data in an on-demand database environment is provided. The categorized data is accessed to provide results based on statistical likelihood that records provide a desired result of a query. The categorization of the data includes organizing queries based on semantic terms, with categorization based on a multidimensional categorization of data in the database environment. The generating of results includes accessing relationship metadata both for individual records and for categories. Relationships along the same category, or among categories can provide records that may answer the query. The relationships and statistics are updated based on usage of the results data. Records and relationships identified as being used to solve the query, or being a desired solution to the query, can be weighted more heavily, thus increasing the likelihood of providing the most relevant data for subsequent queries. | 11-17-2011 |
| 20110282864 | Method and System for Optimizing Queries in a Multi-Tenant Database Environment - In accordance with embodiments, there are provided mechanisms and methods for query optimization in a database system. These mechanisms and methods for query optimization in a database system can enable embodiments to optimize OR expression filters referencing different logical tables. The ability of embodiments to optimize OR expression filters referencing different logical tables can enable optimization that is dynamic and specific to the particular tenant for whom the query is run and improve the performance and efficiency of the database system in response to query requests. | 11-17-2011 |
| 20110282847 | Methods and Systems for Validating Queries in a Multi-Tenant Database Environment - In accordance with embodiments, there are provided mechanisms and methods for validating queries. These mechanisms and methods for validating queries can enable embodiments to provide more reliable and faster execution of queries both in development and in production. In an embodiment and by way of example, a method for validating queries is provided. The method embodiment includes capturing a query that is directed to a multi-tenant database. A plan is determined by which the query will be applied to the database. The plan is statically analyzed for performance. Then a performance measure is applied to the query. | 11-17-2011 |
| 20110282833 | PROVIDING ADMINISTRATIVE CAPABILITIES IN A MULTI-TENANT DATABASE ENVIRONMENT - A system and method for providing administrative capabilities in a multi-tenant database system. In one embodiment, a method includes providing a portal for a database system to a user, providing administrative capabilities through the portal, and enabling the user to manage objects in the database system using the administrative capabilities. | 11-17-2011 |
| 20110282814 | METHODS AND SYSTEMS FOR IMPLEMENTING A COMPOSITIONAL RECOMMENDER FRAMEWORK - A compositional recommender framework using modular recommendation functions is described. Each modular recommendation function can use a discrete technology, such as using clustering, a database lookup, or other means. A first recommendation function can recommend to a user items, such as books to check out, automobiles to purchase, people to date, etc. Another modular recommendation function can be daisy chained with the first to recommend items that are similar or related to the first recommended items, such as users who have also checked out the same recommended book, trailers that can be towed by the recommended automobiles, or vacations booked by people that were recommended as people to date. The modular recommendation functions can be used to build customized recommendation engines for different industries. | 11-17-2011 |
| 20110276946 | VISUAL USER INTERFACE VALIDATOR - Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer program products for testing a user interface component. A client-side operation for rendering the user interface component may be performed. The rendered user interface component may be stored as a user interface component test image simulating a visual presentation of the user interface component at a client machine. A user interface component expected image may be retrieved from a storage medium accessible to the server. The user interface component expected image may represent an expected visual presentation of the rendered user interface component. A determination may be made as to whether the user interface component test image matches the user interface component expected image. When the user interface component test image does not match the user interface component expected image, an indication of an error condition may be provided. | 11-10-2011 |
| 20110276945 | Validating Visual Components - Methods, systems, apparatus, and computer-readable media for validating components of a dynamic user interface in an on-demand multi-tenant service environment are disclosed. Organizations corresponding to tenants in the on-demand multi-tenant service environment are identified. A multi-tenant database system residing on multiple servers is provided for each of the identified organizations. Dynamic user interface pages associated with the organizations are identified. First and second compilation outputs based upon respective first and second invocations of a compiler configured to compile the one or more dynamic user interface pages are produced with reference to respective first and second builds of computer program code. Differences between the first and second compilation outputs are identified and presented in a user interface on a display device of the multi-tenant service environment. The differences can be identified by performing a comparison and selecting one or more differences that match a pattern specifier. | 11-10-2011 |
| 20110276892 | RESOLVING INFORMATION IN A MULTITENANT DATABASE ENVIRONMENT - Disclosed herein are techniques for providing a user interface component. In some implementations, a request for the user interface component may be received at a computing device. The user interface component may have a default visual presentation. A branding override may be selected from a plurality of available branding overrides. The branding override may define a modification to the default visual presentation of the user interface component. The branding override may be selected based on one or more contextual variables associated with the request for the user interface component. The user interface component may be modified in accordance with the selected branding override. The user interface component may be displayed on a display device. | 11-10-2011 |
| 20110276890 | RESOLVING INFORMATION IN A MULTITENANT DATABASE ENVIRONMENT - Disclosed herein are techniques for identifying computing resources specified by a representation of a computing service. In some implementations, a request to analyze a computing service provided via a computing environment may be received. The computing service may have an activated state in which the computing service is available for use and a deactivated state in which the computing service is not available for use. The computing environment may comprise a plurality of computing resources each defining a variable unit of computing functionality within the computing environment. Each computing resource may be associated with a respective parameter corresponding with a respective parameter value that specifies a level of the variable unit of computing functionality defined by the computing resource. The computing service may be represented by a metadata model comprising a plurality of nodes, at least some of which specify a respective one or more of the parameter values. | 11-10-2011 |
| 20110276834 | TECHNIQUES FOR TESTING COMPUTER READABLE CODE - The present invention is directed to methods and systems of testing computer-readable code. The method includes executing a first testing module in a computer browser; launching a second testing module in the computer browser under control of the first testing module; locating an executable portion of a web-based application with the first testing module and ascertaining operational characteristics of the executable portion with the second testing module; and producing test results from the operational characteristics. | 11-10-2011 |
| 20110276693 | RESOLVING INFORMATION IN A MULTITENANT DATABASE ENVIRONMENT - Disclosed herein are techniques for provisioning computing services. In some implementations, a plurality of computing resources available within a computing environment are identified. The plurality of computing resources may be capable of being used to provide computing services via the computing environment. Each of the computing resources may comprise a respective unit of computing functionality available within the computing environment. A plurality of dependency relationships among the computing resources may be identified. Based on the identified dependency relationships, a first one or more of the computing resources may be selected for inclusion in a license definition. A license conforming to the license definition may provide an entity with access to the computing functionality associated with the first one or more computing resources. | 11-10-2011 |
| 20110276674 | RESOLVING INFORMATION IN A MULTITENANT DATABASE ENVIRONMENT - Disclosed herein are techniques for creating a representation of dependency relationships between computing resources within a computing environment. In some implementations, one or more sources for dependency analysis may be identified. Each source may be capable of being accessed to provide computing functionality via the computing environment. Each source may include one or more references to a respective one or more computing resources. Each computing resource may define a unit of the computing functionality available within the computing environment. A plurality of dependency relationships may be identified based on the one or more sources. A dependency relationship representation may be created based on the identified dependency relationships. | 11-10-2011 |
| 20110276610 | METHOD AND SYSTEM FOR SCRUBBING INFORMATION - In production applications that process and transfer secure and sensitive customer data, the heap dump files of these applications, which may be useful for debugging production issues and bugs, may contain secure and sensitive information. Thus, to make the useful debugging information available in heap dumps from production applications without compromising secure client data to those assigned to debugging and fixing production issues, these heap dumps may be scrubbed of sensitive information without scrubbing information that is useful for debugging. | 11-10-2011 |
| 20110276601 | KNOWLEDGE BASE COMPUTER MANAGEMENT NETWORK - The present invention features a computer implemented method and network for managing a knowledge base stored in a multi-tenant architecture. The method includes storing information corresponding to a plurality of KnowledgeArticles amongst a plurality of tables. Information in a first of the plurality of tables includes data corresponding to an online version of said KnowledgeArticles and data related to changes to the KnowledgeArticles. Information contained in a second table comprises a subset of the data that is independent of the data related to the changes. Changes to the KnowledgeArticles are recorded in the second table in response to changes made to the first table. Access to information in the first table is restricted access to users having write access to said KnowledgeArticles. | 11-10-2011 |
| 20110276580 | SYNONYM SUPPORTED SEARCHES - Systems and methods for performing a data search through a search query is disclosed. The method includes receiving the search query and parsing the search query to retrieve a search term. The search term includes a plurality of words. In the search term, a first combination of two or more of the plurality of words and a second combination of two or more of the plurality of words are indentified. The first combination and the second combination include a common term. The first combination ends with the common term and the second combination begins with the common term. The method further includes retrieving synonyms for the first combination and the second combination exist in a synonym storage and the search query is then modified to include the first combination in a logical OR relationship with the synonyms of the first combination and the second combination in a logical OR relationship with the synonyms of the second combination. The modified search query is executed against a data store. | 11-10-2011 |
| 20110276535 | KNOWLEDGE ARTICLE WORKFLOW MANAGEMENT - A computer implemented method a document management workflow in a multi-tenant system environment is disclosed. The method includes receiving instructions to create a composition a document. The document is encapsulated in a knowledge article version and the knowledge article version having a document category. The knowledge article version is associated with a knowledge article. The method further includes invoking the document management workflow that is specific to the knowledge article, the knowledge article version and the document category and configuring the document management workflow to include a plurality of workflow steps based on the knowledge article, the knowledge article version and the document category. Each of the plurality of workflow steps are then associated with one or more triggers and actor roles. The actor roles define permissible actions in each of the plurality of workflow steps. Data in the knowledge article and the knowledge article version are configured to be updated with the movement of a document in the plurality of workflow steps. The document management workflow provides cyclic processing steps with no termination state. | 11-10-2011 |
| 20110274261 | METHODS AND APPARATUS FOR INTERFACING WITH A PHONE SYSTEM IN AN ON-DEMAND SERVICE ENVIRONMENT - Disclosed are systems, apparatus, methods, and computer readable media for interfacing with a phone provider in an on-demand service environment. In one embodiment, a proxy server is in communication with a phone system. The phone system provides a phone call and is operated by the phone provider. The proxy server is configured to: receive information from the phone system regarding a phone event in relation to the phone call, and output a message including the phone event information to a data network. A client machine is in communication with the proxy server over the data network and in communication with a data provider separate from the phone provider. The client machine is configured to: receive the message from the proxy server, and display the phone event information in a first part of a user interface in a web browser. A second part of the user interface can display information received from the data provider. | 11-10-2011 |
| 20110274258 | METHODS AND APPARATUS FOR INTERFACING WITH A PHONE SYSTEM IN AN ON-DEMAND SERVICE ENVIRONMENT - Disclosed are systems, apparatus, methods, and computer readable media for interfacing with a phone system in an on-demand service environment. In one embodiment, a client machine is in communication with a data provider and the phone system. The phone system is operated by a phone provider separate from the data provider. A message is received at the client machine from the phone system. The message includes information regarding a phone event in relation to a phone call. The phone event information is provided in a first part of a user interface in a web browser on the client machine. A second part of the user interface is capable of displaying information received at the client machine from the data provider. The first part of the user interface and the second part of the user interface are adapted to communicate with one another. For example, the first part of the user interface is adapted to send a message including the phone event information to the second part of the user interface. | 11-10-2011 |
| 20110270975 | CONFIGURABLE FRAME WORK FOR TESTING AND ANALYSIS OF CLIENT-SIDE WEB BROWSER PAGE PERFORMANCE - The present invention features methods, computer program products and apparatuses for measuring client-side computer system performance that features identifying one of a plurality of uniform resource locator addresses contained on a server computing system, with each of the uniform resource locator addresses being associated with computing resources. The computing the computing resources associated with any one of the plurality of uniform resource locator addresses being different from the computer resource corresponding to the remaining uniform resource locator addresses. The computing resources are accessible through a web-browser that accesses the same the computing resources associated with the one of the plurality of uniform resource locator addresses. Measured are metrics of the interactions between the web-browser and the computing resources associated with the one of the plurality of uniform resource locator addresses. It is determined whether the metrics satisfy pre-determined operational requirements. | 11-03-2011 |
| 20110270885 | SECURITY CONFIGURATION SYSTEMS AND METHODS FOR PORTAL USERS IN A MULTI-TENANT DATABASE ENVIRONMENT - A computer-implemented system and method includes method includes receiving a data request for data in a database from a user; determining if the user is an internal user or a portal user; consulting, if the user is the internal user, a first security setting associated with the data to determine if the requested data is public or private, and if the user is the portal user, consulting a second security setting separate from the first security setting to determine if the requested data is public or private; providing, if the requested data is public, access information to the user; performing, if the requested data is private, additional processing to determine if the user has access to the requested data. | 11-03-2011 |
| 20110265088 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR DYNAMICALLY INCREASING RESOURCES UTILIZED FOR PROCESSING TASKS - Mechanisms and methods are provided for dynamically increasing resources utilized for processing tasks. These mechanisms and methods for dynamically increasing resources utilized for processing tasks can enable embodiments to adjust processing power utilized for task processing. Further, adjusting processing power can ensure that quality of service goals set for processing tasks are achieved. | 10-27-2011 |
| 20110264765 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR ROUTING MESSAGES TO A SERVER - In accordance with embodiments, there are provided mechanisms and methods for routing messages to a server. These mechanisms and methods for routing messages to a server can enable dynamic data migration within a system, increased efficiency, improved user experience, avoidance of data loss, etc. | 10-27-2011 |
| 20110264704 | Methods and Systems for Deleting Large Amounts of Data From a Multitenant Database - A bulk delete for remote database access is provided. A delete request is received over an API for a multitenant database. The delete can be for either a soft delete or a hard delete, where hard delete allows the system to skip use of a recycle bin. Multiple batch jobs are created to implement the delete request, and the batch jobs are executed asynchronously with respect to the request until the request is satisfied. Results for each batch job can be stored and provided to a client to indicate results of the delete operation. | 10-27-2011 |
| 20110264681 | METHOD AND SYSTEM FOR PERFORMING SEARCHES IN A MULTI-TENANT DATABASE ENVIRONMENT - Techniques for searching in a multitenant database environment. A graphical user interface is provided that includes a search functionality for searching a database within a multitenant database environment. The multitenant environment includes data for multiple client entities, each identified by a tenant identifier (ID) having one of one or more associated users. Users of the client identities can only access data identified by their tenant ID. The multitenant environment is at least a hosted database provided by an entity separate from the client entities, and provides on-demand database service to the client entities. Suggested search results are provided in response to user-generated search query input. The suggested search results are based on monitored usage patterns corresponding to a user and are refined in response to subsequent user-generated search query input. Search results are provided based on the user-generated search query input and/or a user selection from the suggested search results. | 10-27-2011 |
| 20110264668 | Methods and Systems for Providing Secondary Indexing in a Multi-Tenant Database Environment - Secondary indexing mechanisms are disclosed. A first index is created in a database environment. The index has a scope defined by a set of files that meet a pre-selected criteria. Second index generation is initiated. Te second index has the same scope as the first index. A first time period between initiation of the generation of the second index and completion of the second index is determined. The second index is swapped with the first index in an atomic swap operation. The indices may be generated for a multitenant database environment. Catch up indexing may be performed for the secondary index. | 10-27-2011 |
| 20110264650 | Methods and Systems for Filtering Data for Interactive Display of Database Data - Interactive database viewing is provided. A server associated with a database accesses a stored result set from a database query. The server presents a portion of the result set in a list view to a client device remote from the server and the cache memory, where the portion presented is based on filter selection based on fields of the data. In response to changes to the filter selection, the server can dynamically alter the list view without having to again access the database. If a change to the filter selection requests data outside the cached result set, the server accesses the database and updates the cached result set, inline editing of the data in the list view can be applied back to the database by the server. | 10-27-2011 |
| 20110264434 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR COMPARING RESULTS OF PERFORMING A PLURALITY OF OPERATIONS WITH RESULTS OF SIMULATING THE PLURALITY OF OPERATIONS - In accordance with embodiments, there are provided mechanisms and methods for comparing results of performing a plurality of operations with results of simulating the plurality of operations. These mechanisms and methods for comparing results of performing a plurality of operations with results of simulating the plurality of operations can enable optimized performance of operations, reduced processing time, increased confidence in processing results, etc. | 10-27-2011 |
| 20110258630 | METHODS AND SYSTEMS FOR BATCH PROCESSING IN AN ON-DEMAND SERVICE ENVIRONMENT - In accordance with embodiments disclosed herein, there are provided mechanisms and methods for batch processing in an on-demand service environment. For example, in one embodiment, mechanisms include receiving a processing request for a multi-tenant database, in which the processing request specifies processing logic and a processing target group within the multi-tenant database. Such an embodiment further includes dividing or chunking the processing target group into a plurality of processing target sub-groups, queuing the processing request with a batch processing queue for the multi-tenant database among a plurality of previously queued processing requests, and releasing each of the plurality of processing target sub-groups for processing in the multi-tenant database via the processing logic at one or more times specified by the batch processing queue. | 10-20-2011 |
| 20110258628 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR TRANSPORTING A TASK TO A HANDLER, UTILIZING A QUEUE - In accordance with embodiments, there are provided mechanisms and methods for transporting a task to a handler, utilizing a queue. These mechanisms and methods for transporting a task to a handler, utilizing a queue can enable improved task management, increased efficiency, dynamic task processing, etc. | 10-20-2011 |
| 20110258614 | Methods and Systems for Internally Debugging Code In an On-Demand Service Environment - A remote debug session for a server group is provided. A server group including multiple servers that perform workload sharing receives a request to debug code executed at the server group. The code is executed on behalf of a client of a database associated with the server group. One of the servers of the group initiates a debugging session and establishes a communication connection with the client. The one server maintains the connection open with the client for the duration of the debugging session. Subsequent requests related to the debug session can be handled in a number of ways by the server group, and all communication to the client about processing the requests is through the connection by the one server. | 10-20-2011 |
| 20110258242 | METHODS AND SYSTEMS FOR APPENDING DATA TO LARGE DATA VOLUMES IN A MULTI-TENANT STORE - In accordance with embodiments, there are provided mechanisms and methods for appending data to large data volumes in a multi-tenant store. These mechanisms and methods for appending data to large data volumes can enable embodiments to provide more reliable and faster maintenance of changing data. In an embodiment and by way of example, a method for appending data to large data volumes is provided. The method embodiment includes receiving new data for a database. The new data is written to a temporary log. The size of the log is compared to a threshold. Then the log is written to a data store, if the size of the log is greater than the threshold. | 10-20-2011 |
| 20110258233 | METHODS AND SYSTEMS FOR PROVIDING CUSTOM SETTINGS IN AN ON-DEMAND SERVICE ENVIRONMENT - In accordance with embodiments, there are provided mechanisms and methods for providing custom settings in an on-demand service environment. In an embodiment and by way of example, a method providing custom settings in an on-demand service environment is provided. The method embodiment includes naming the custom object, creating fields for the custom object, assigning a behavior for each field, setting the custom object to a specified type, and if the custom object is of a hierarchical type, then assigning permissions to users with regarding the created fields. | 10-20-2011 |
| 20110258225 | Methods and Systems for Performing Transparent Object Migration Across Storage Tiers - In accordance with embodiments, there are provided mechanisms and methods for performing transparent object migration across storage tiers. In an embodiment and by way of example, a method for appending data to large data volumes is provided. The method embodiment includes a) setting a CustomEntityOption bit that determines (at object creation time) where the object is stored, either in the relational or the non-relational data store portion, b) loading the CustomEntityOption bit in a cached CustomEntityDefinition, c) showing the CustomEntityOption bit as EntityInfo, and d) allowing custom object definition and Metadata API functionality when the bit is shown. | 10-20-2011 |
| 20110258199 | METHODS AND SYSTEMS FOR PERFORMING HIGH VOLUME SEARCHES IN A MULTI-TENANT STORE - Method and systems for performing high volume searches are described. In one example a method includes receiving a query directed to a database, the database including a plurality of items, determining whether the query complies with one of a plurality of search criteria, each of the plurality of search criteria corresponding to a predefined index of the database, selecting a predefined index of the database corresponding to one of the plurality of search criteria if the query complies with said search criterion, the index containing entries that comply with the corresponding search criterion, applying the query to the selected index to find database items referenced in the index, selecting items based on applying the query to the selected index, building a report for the query, the report including only items of the selected index. | 10-20-2011 |
| 20110252314 | SYSTEM AND METHOD FOR STORING DOCUMENTS ACCESSED BY MULTIPLE USERS IN AN ON-DEMAND SERVICE - In accordance with embodiments, there are provided mechanisms and methods for storing documents that are being tracked in an on-demand service. These mechanisms and methods for storing documents in an on-demand service can enable embodiments to provide the sharing of documents and the storing of the documents in association with a tag. The ability of embodiments to provide the sharing of documents and the storing can enable an efficient searching for a shared document. In an embodiment, the shared document is categorized upon being stored. | 10-13-2011 |
| 20110247069 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR DETERMINING A RISK SCORE FOR AN ENTITY - In accordance with embodiments, there are provided mechanisms and methods for determining a risk score for an entity. These mechanisms and methods for determining a risk score for an entity can enable more effective monitoring of a system, can create more relevant data associated with the entity, etc. | 10-06-2011 |
| 20110247066 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR AUTHENTICATING AND AUTHORIZING AN EXTERNAL ENTITY - In accordance with embodiments, there are provided mechanisms and methods for authenticating and authorizing an external entity. These mechanisms and methods for authenticating and authorizing an external entity can enable improved data security, more efficient data transfer, improved data access channels, etc. | 10-06-2011 |
| 20110247051 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING ONE OR MORE ACTIONS BASED ON A DETERMINED ACCESS PERMISSIONS FOR A PLURALITY OF USERS - In accordance with embodiments, there are provided mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users. These mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users can enable improved data collection and analysis, enhanced client knowledge of system access, etc. | 10-06-2011 |
| 20110247017 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR TRANSMITTING A GROUP OF DATA ELEMENTS - In accordance with embodiments, there are provided mechanisms and methods for transmitting a group of data elements. These mechanisms and methods for grouping a plurality of data elements can enable more efficient data transmission, improved synchronization and data management, etc. | 10-06-2011 |
| 20110246969 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR DEBUGGING AN ASSERTION - In accordance with embodiments, there are provided mechanisms and methods for debugging an assertion. These mechanisms and methods for debugging an assertion can enable improved interpretation and analysis of data validation results, more efficient development associated with data validation, etc. | 10-06-2011 |
| 20110246772 | Secure client-side communication between multiple domains - Methods and systems for secure client-side communication between multiple domains is provided. Such methods and systems can provide for decreased communication latency particularly effective for dynamic multi-domain and/or multi-tenant environments while allowing for granular security or specific security of messages and operations with regard to users, user sessions, groups, organizations, permissions sets, applications, or any other logical delineation. Such methods and systems may involve a variety of security components, for example, at least one set of instructions including a plurality of defined instruction to be utilized by users of the set of instructions to communicate, and cryptographic construct data in order to verify the data integrity and the authenticity of messages sent and received using the secure client-side communication between multiple domains. | 10-06-2011 |
| 20110246544 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR DERIVING COMMONALITIES AMONG DATA ENTRIES - In accordance with embodiments, there are provided mechanisms and methods for deriving commonalities among data entries. These mechanisms and methods for deriving commonalities among data entries can identify characteristics that are known to be common to at least some data entries in addition to unknown characteristics that are common to data entries. The ability to identify common known and unknown characteristics among data entries may allow data entries to be grouped according to the identified common known and unknown characteristics. | 10-06-2011 |
| 20110246533 | System, method and computer program product for rule-based performance of actions on related objects - In accordance with embodiments, there are provided mechanisms and methods for rule-based performance of actions on related objects. These mechanisms and methods for rule-based performance of actions on related objects can provide a generalized technique for configuring related object actions that are responsive to object updates. The ability to provide this generalized technique can enable actions to be automatically performed on objects in response to updates to related objects, in a rule-based manner. | 10-06-2011 |
| 20110246527 | System, method and computer program product for associating a permission set with one or more users - In accordance with embodiments, there are provided mechanisms and methods for associating a permission set with one or more users. These mechanisms and methods for associating a permission set with one or more users can enable improved access management, increased efficiency, enhanced security, reduced risk, greater governance, least privilege access, greater auditability, etc. | 10-06-2011 |
| 20110246524 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PORTAL USER DATA ACCESS IN A MULTI-TENANT ON-DEMAND DATABASE SYSTEM - In accordance with embodiments, there are provided mechanisms and methods for portal user data access in a multi-tenant on-demand database system. These mechanisms and methods for portal user data access in a multi-tenant on-demand database system can enable embodiments to provide portal-specific user accounts to the multi-tenant on-demand database system which have reduced configuration requirements than users directly accessing the multi-tenant on-demand database system. The ability of embodiments to provide portal-specific user accounts can reduce processing requirements of the database system. | 10-06-2011 |
| 20110246520 | METHOD AND SYSTEM FOR PERFORMING AN AUTHORITY ANALYSIS - Methods and systems for automatically determining, from a body of emails, blogs, and other documents, authors of the documents who are authorities on certain subjects, and what those subjects are. An intersection of the semantic footprints of documents by an author are deemed to be the derived skills footprint of the author. The derived skills footprints of many authors are compared with a user's query to determine who is the best person that could respond to the user. | 10-06-2011 |
| 20110246504 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING ONE OR MORE ACTIONS BASED ON A COMPARISON OF DATA ASSOCIATED WITH A CLIENT TO ONE OR MORE CRITERIA - In accordance with embodiments, there are provided mechanisms and methods for performing one or more actions based on a comparison of data associated with a client to one or more criteria. These mechanisms and methods for performing one or more actions based on a comparison of data associated with a client to one or more criteria can enable improved data collection and analysis, enhanced client knowledge of a system, etc. | 10-06-2011 |
| 20110246476 | METHOD AND SYSTEM FOR PERFORMING A SEARCH OF A FEED IN AN ON-DEMAND ENTERPRISE SERVICES ENVIRONMENT - A method of searching in a database of feed items enables efficient searching through a large corpus of data. Each feed item is associated with at least one object in the database. An index of feed items is generated. For each feed item in the database, the index includes a body of the feed item and at least one foreign key that identifies an object associated with the feed item. A search request with one or more search terms is received from a first user. Using the index of feed items, a pre-filtered set of feed items is generated for the first user. The search is executed, using the index of feed items and the pre-filtered set of feed items. Search results are limited to feed items in the pre-filtered set of feed items. | 10-06-2011 |
| 20110246465 | METHODS AND SYSEMS FOR PERFORMING REAL-TIME RECOMMENDATION PROCESSING - Methods and systems are presented for recommending similar questions to one that a user has entered into a search engine. Previously-entered questions are subject to a clustering algorithm and placed into a hierarchy of clusters, with clusters set within clusters. For each cluster within the hierarchy, a representative vector, based on feature vectors of the items within the cluster, is calculated. A feature vector for the user's question is calculated and used, along with the representative vectors at each level in the hierarchy, to traverse and navigate the cluster hierarchy. When a leaf cluster is found, the items in the leaf cluster, such as the previously-entered questions are returned to the user. A subset of items in the leaf cluster, or items from other leaf clusters within a branch cluster, can be selected based on the number of items desired to be returned. | 10-06-2011 |
| 20110246449 | IMPLEMENTING COMPOSITE CUSTOM INDICES IN A MULTI-TENANT DATABASE - Methods and systems for query optimization for a multi-tenant database system are provided. Some embodiments comprise receiving, at a network interface of a server computer in a multi-tenant database system, an original query transmitted to the multi-tenant database system by a user associated with a tenant, wherein the original query is associated with data accessible by the tenant, and wherein the multi-tenant database system includes a first two-column custom index. Metadata associated with the data accessible by the tenant is retrieved, using a processor of the server computer, wherein at least a portion of the data accessible by the tenant is stored in a common table within the multi-tenant database system. A tenant-selective query syntax is determined, using the processor, wherein determining comprises analyzing at least one of metadata generated from information about the tenant or metadata generated from the data accessible by the tenant. Finally, using the processor, an improved query is generated using the query syntax, wherein the improved query is based at least in part upon the original query and data stored in the first two-column custom index. | 10-06-2011 |
| 20110246435 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR MAINTAINING DATA STORED IN A DATA STRUCTURE - There are provided mechanisms and methods for maintaining data stored in a data structure. These mechanisms and methods for maintaining data stored in a data structure can provide maintenance operations with improved efficiency, functionality, etc. | 10-06-2011 |
| 20110246419 | REDUCING DATABASE DOWNTIME - Embodiments enable reduction of database downtime in a live production environment of an on-demand database service during repair and/or maintenance tasks. A source database and a target database are provided. Data is copied from the source database to the target database to create a mirrored set of data. Access is limited to one or more designated tables in the target database. General traffic is redirected from the source database to the target database, wherein the redirection occurs for a duration of a maintenance period. Data modifications that occur in the target database during the maintenance period are captured and then replicated into the source database. Finally, general traffic is redirected from the target database to the source database. | 10-06-2011 |
| 20110246417 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR SYNCHRONIZING ENTITIES WITHIN A SYSTEM - In accordance with embodiments, there are provided mechanisms and methods for synchronizing entities. These mechanisms and methods for synchronizing entities can enable improved data synchronization, improved data management, etc. | 10-06-2011 |
| 20110246337 | METHOD AND SYSTEM FOR MANAGING AN ASSET IN A DATABASE SYSTEM - A method for managing an asset in a database system is provided. The method embodiment includes receiving by a node hosting an asset management service module asset information corresponding to an asset, and generating automatically by the asset management service module an asset identifier based on the received asset information. In an embodiment, the asset identifier uniquely identifies the asset and includes a manufacturer's serial number of the asset and at least one of a make and a model of the asset. The asset information is associated with the asset identifier, and the asset information and the asset identifier are stored in a database system. | 10-06-2011 |
| 20110238760 | SYSTEMS AND METHODS FOR IDENTIFYING CONTACTS AS USERS OF A MULTI-TENANT DATABASE AND APPLICATION SYSTEM - A system and method of identifying users of a multi-tenant database and application service is provided. The system and method is configured to generate a list of contacts from a contact database of a multi-tenant database and application service. Each contact in the list of contacts is sent a message that includes a link to web site that includes a query. Specifically, each contact visiting the web site is queried to determine if the contact is a user of a multi-tenant database and application service. Additionally, contacts are queried to determine if they are an administrator user, and if not, who is an associated administrator user. The contact database is updated to indicate contacts that are users of the multi-tenant database and application service when approved of by the associated administrator. | 09-29-2011 |
| 20110238736 | METHODS AND SYSTEMS FOR PROVIDING TIME AND DATE SPECIFIC SOFTWARE USER INTERFACES - Computer systems, methods and software for responding to remote clients with content selected based on when the request is made. The method may include selecting one or more interface components based on the time of day and/or date of the request, and returning a response including the selected interface components. The method may include adjusting the time for a time zone for the remote client and/or user. Interface components may be fully embedded in the response, or may be references to external components. Interface components may include data relating to a user task associated with the date and/or time of day, formatting information for displaying the task data to the user of the remote client, instructions for user interaction with the task data, etc. | 09-29-2011 |
| 20110238707 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR CREATING AN OBJECT WITHIN A SYSTEM, UTILIZING A TEMPLATE - In accordance with embodiments, there are provided mechanisms and methods for creating an object within a system, utilizing a template. These mechanisms and methods for creating an object within a system, utilizing a template can enable increased efficiency, resource and time savings, more intuitive object creation, etc. | 09-29-2011 |
| 20110238706 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR AUTOMATIC CODE GENERATION FOR DATABASE OBJECT DELETION - In accordance with embodiments, there are provided mechanisms and methods for automatic code generation for database object deletion. These mechanisms and methods for automatic code generation for database object deletion can generate code for deleting database objects in an automated manner. The ability to generate code for deleting database objects in an automated manner can enable the efficient and accurate deletion of database objects, including database objects with relationships to other database objects. | 09-29-2011 |
| 20110238705 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR EXTENDING A MASTER-DETAIL RELATIONSHIP - In accordance with embodiments, there are provided mechanisms and methods for extending a master-detail relationship between objects. These mechanisms and methods for extending a master-detail relationship between objects can enable enhanced data usage, increased efficiency, improved user interaction, etc. | 09-29-2011 |
