Ring Central, Inc. Patent applications |
Patent application number | Title | Published |
20140289643 | MESSAGE PREVIEW CONTROL - Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to systems, devices and methods to facilitate message preview control. For example, the method may include generating representations for messages to present on an interface, and detecting selection of the representation for the message. Further, the method can include presenting preview information for the message, which can be an electronic facsimile. The representations for the messages can include a representation for an electronic facsimile, as well as a voice message and an email. | 09-25-2014 |
20140173119 | CONTEXT AWARE HELP SYSTEM - A context aware help system generates context data for web sessions. The context data may be used either by a human operator or by an automated response system to help resolve user web session problems. For example, a user may initiate a telephone call to the context aware help during a web session. The context data may be displayed to a telephone operator in response to the telephone call. The telephone operator may use the context data to determine what web pages and user inputs were previously entered during the web session. This allows the telephone operator to quickly analyze web session problems and provide more effective and efficient web session support. The help system may alternatively, or in addition, provide other types of automated audio or data support. | 06-19-2014 |
20140162597 | SYSTEM AND METHOD FOR PROVISIONING TEMPORARY TELEPHONE NUMBERS - Systems, methods, and computer program products for provisioning a temporary disposable number are described. A user can be provided with a pool of available temporary disposable numbers that have a limited shelf life. The user can select one of the available temporary disposable numbers while submitting a permanent phone number associated with a communications device (e.g., mobile phone, home phone, business phone, etc.). Prior to activating the selected temporary disposable number, the temporary disposable number is linked to the permanent phone number. After activation, when an incoming call to the temporary disposable number is received, the permanent phone number is identified to be associated with the temporary disposable number being called. The incoming call is then forwarded to the communications device on which the permanent phone number is established. | 06-12-2014 |
20140161240 | SYSTEM AND METHOD FOR PROVISIONING TEMPORARY TELEPHONE NUMBERS - Systems, methods, and computer program products for provisioning a temporary disposable number are described. A user can be provided with a pool of available temporary disposable numbers that have a limited shelf life. The user can select one of the available temporary disposable numbers while submitting a permanent phone number associated with a communications device (e.g., mobile phone, home phone, business phone, etc.). Prior to activating the selected temporary disposable number, the temporary disposable number is linked to the permanent phone number. After activation, when an incoming call to the temporary disposable number is received, the permanent phone number is identified to be associated with the temporary disposable number being called. The incoming call is then forwarded to the communications device on which the permanent phone number is established. | 06-12-2014 |
20130226577 | MESSAGE PREVIEW CONTROL - Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to systems, devices and methods to facilitate message preview control. For example, the method may include generating representations for messages to present on an interface, and detecting selection of the representation for the message. Further, the method can include presenting preview information for the message, which can be an electronic facsimile. The representations for the messages can include a representation for an electronic facsimile, as well as a voice message and an email. | 08-29-2013 |
20130218902 | SHARED DIRECTORY SYSTEM - A directory system aggregates and synchronizes contact information across users, devices, and services. The directory system may aggregate contact information globally or across groups or organizations. The directory system may synchronize contact information for different users and resolve conflicts between inconsistent entries for a given entity. The directory system also may provide user-customized views of aggregated and synchronized contact information and list search results according to different attributes or based on relationships the search results may have with the user performing the search. | 08-22-2013 |
20130057925 | Real-time electronic facsimile delivery system - Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to systems, devices and methods to facilitate real-time facsimile delivery. | 03-07-2013 |