| 20090106363 | INTELLIGENT COLLECTION OF DIAGNOSTIC DATA FOR COMMUNICATION TO DIAGNOSIS SITE - Techniques for intelligently identifying diagnostic data to be communicated from a product or system site (e.g., a customer site) to a diagnosis site (e.g., a vendor site). An appropriate amount of diagnostic data is identified to facilitate efficient and quick diagnosis and error resolution. Techniques are also provided that enable a customer to review the data identified for transmission to the diagnosis site prior to the transmission. | 04-23-2009 |
