| 20110119196 | CONFEDERATED KNOWLEDGE FOR TWO OR MORE INTERNET-ACCESSIBLE KNOWLEDGE MANAGEMENT SYSTEMS - In an automated method system for coordinating navigations within two or more knowledge bases that would otherwise be functionally independent, context-continuity is maintained when an automated transfer is executed from a first knowledge base to a second knowledge base. The transfer is triggered by detection that the second knowledge base has a greater relevance to the user. As a result of the context-continuity, information acquired prior to the transfer is used to achieve a partial navigation within the second knowledge base. For embodiments involving Virtual Agents, the content-continuity includes simulating a continuation of dialog despite the transfer. | 05-19-2011 |
